Technical Support You Can Depend On For All Your Open Source Software
Unlimited Support Tickets Handled By Experienced Enterprise Architects
Technical Support & Professional Services for Your Open Source Infrastructure
Supporting open source software in-house can be an ongoing obstacle to innovation — and ultimately impact your business goals. OpenLogic by Perforce provides the expert technical support needed to succeed with open source, giving your teams the freedom to focus on driving your business forward.
With SLA-backed technical support for over 400 open source packages, and direct access to experienced enterprise architects, OpenLogic customers receive comprehensive technical support and professional services built for the enterprise — all in one place.
Guaranteed SLAs
24/7/365 Support Delivered by Enterprise Architects
Enterprise Support for 400+ Open Source Packages
Open Source Migration Services and Consultative Guidance
Trusted by the Global 500 and Beyond
Why Choose OpenLogic?
OpenLogic acts as your trusted advisor, helping you reach OSS maturity and achieve business goals.
On Prem,
Any Cloud
No matter where you deploy, OpenLogic can help support and improve your open source infrastructure.
One Vendor, Everything Open
OpenLogic supports 400+ open source packages. Enjoy simplified vendor management and support with no finger pointing.
Community Commitment
We contribute to the open source projects we support, with 50+ contributions/year — including official CentOS images for Azure.
Full Lifecycle Support
From planning and integration, to EoL support and migration, OpenLogic can support entire lifecycle of your adopted open source.
Tool Agnostic
Unlike commercial support vendors, OpenLogic will always recommend the packages that best fit your goals.
Experienced Architects
Our team of enterprise architects average 15 years of hands-on experience with large-scale, complex open source implementations.
What Our Customers Are Saying
Technical Support You Can Depend On For All Your Open Source Software
Unlimited Support Tickets Handled By Experienced Enterprise Architects
Technical Support & Professional Services for Your Open Source Infrastructure
Supporting open source software in-house can be an ongoing obstacle to innovation — and ultimately impact your business goals. OpenLogic by Perforce provides the expert technical support needed to succeed with open source, giving your teams the freedom to focus on driving your business forward.
With SLA-backed technical support for over 400 open source packages, and direct access to experienced enterprise architects, OpenLogic customers receive comprehensive technical support and professional services built for the enterprise — all in one place.
Guaranteed SLAs
24/7/365 Support Delivered by Enterprise Architects
Enterprise Support for 400+ Open Source Packages
Open Source Migration Services and Consultative Guidance
Trusted by the Global 500 and Beyond
Why Choose OpenLogic?
OpenLogic acts as your trusted advisor, helping you reach OSS maturity and achieve business goals.
On Prem,
Any Cloud
No matter where you deploy, OpenLogic can help support and improve your open source infrastructure.
One Vendor, Everything Open
OpenLogic supports 400+ open source packages. Enjoy simplified vendor management and support with no finger pointing.
Community Commitment
We contribute to the open source projects we support, with 50+ contributions/year — including official CentOS images for Azure.
Full Lifecycle Support
From planning and integration, to EoL support and migration, OpenLogic can support entire lifecycle of your adopted open source.
Tool Agnostic
Unlike commercial support vendors, OpenLogic will always recommend the packages that best fit your goals.
Experienced Architects
Our team of enterprise architects average 15 years of hands-on experience with large-scale, complex open source implementations.
What Our Customers Are Saying
Unleash Your Creativity and Drive Growth
Unlock the Full Potential of Open Source Software
Get Comprehensive Open Source Services
OpenLogic provides the enterprise services that organizations need to confidently gain the freedom and savings that come with using open source software. Explore our offerings by the type of solution you need, including support, innovation guidance, and migration services. You can also learn more about the types of open source software that you can adopt, such as operating systems, databases and middleware, as well as tools for development, analytics, containers, and virtualization.
Solutions by Need
You can speed adoption, cut risk, and save money by engaging our open source experts for end-to-end services, including:
Support Service
Options
Skip the automated attendants, call routing, and finger pointing. Meet your mission-critical SLAs for your open source technologies with OpenLogic. Contact us directly, regardless of your open source technologies or issues, to work directly with an expert who will manage your issue-resolution process from start to finish.
Technical Account Management
Streamline your time-to-value through our Technical Account Management program. We assign an OpenLogic Technical Account Manager (TAM) to serve as your trusted, strategic adviser — a dedicated resource to help you maximize value from your investment in open source software and technologies from Day 1.
Implementations and Upgrades
Whether you’re updating to the most current version of a particular technology or deploying a package for the first time in your environment, we’re here to help. Our enterprise architects have considerable expertise with a range of open source software and technologies.
Innovation Guidance
Tap our expertise to understand which open source technologies are best suited for your requirements. You can also engage us for design help and staff training.
Consulting Services
OpenLogic’s expert architects offer proactive, unbiased advice and recommendations to speed your project delivery, establish the true root cause of challenges you face, optimize your outcomes, and provide insights that enhance the overall value of open source software in your environment.
Migration Services
With more than a decade of experience helping industry-leading organizations adopt free and open source technologies, we provide experts who can help you understand whether an open source migration makes sense for your requirements. You can partner with us for general guidance such as technology considerations and required migration steps — and you can engage us to manage your entire migration.
The OpenLogic Commitment to Open Source
OpenLogic by Perforce does more than just support your integrated open source software. From ActiveMQ to OpenJDK, our talented enterprise architects volunteer their time to help sustain and grow a number of open source projects.
Solutions By Technology
We provide support and services for all types of open source software, including:
Analytics
Containers
Databases
Development
Analytics
Operating Systems
Virtualization
Accelerate Innovation with
Open Source Solutions
Open Source Stacks, Open Source Automation, Open Source Orchestration, and More
Proven Open Source Solutions
Automating processes, orchestrating workflows, building DevOps environments, and meeting other innovation needs using open source software (OSS) requires specialized knowledge. OpenLogic delivers the open source expertise and services you need to effectively implement automation, orchestration, and DevOps by providing:
- Expertly designed OSS software and service packages.
- Design, implementation, management, and training services.
- Enterprise support with guaranteed SLAs.
- Supported CentOS options in Microsoft Azure and Amazon Web Services (AWS).
Set Your Path to Innovation
OpenLogic Discovery Workshops put our experts in your corner, helping you to assess your current capabilities and chart a path to achieving your open source goals.
Save Time With OSS Software and Service Packages
Why start from scratch? Global leaders have partnered with us for more than a decade to drive innovation with open source solutions. OpenLogic software and service packages include expertly designed open source architecture templates as well as comprehensive services. When you choose a package, we work with you to:
- Customize the open source solutions as needed to meet your requirements.
- Configure, deploy, and provision your solution using our proven Ansible playbooks.
- Build custom open source automation and open source orchestration flows as needed.
- Deliver open source training.
- Provide enterprise support with guaranteed SLAs.
Choose from Two Types of Software and Service Packages
Use Case Solution Packages
Use case solution packages provide the open source solutions and services you need to rapidly deliver a specific capability in your IT environment such as automation, orchestration, system federation, and monitoring.
Open Source Stack Solution Packages
Open source stack solution packages provide the open source technologies and services you need to rapidly deliver environments tuned for specific requirements such as automation, and types of applications such as big data analytics.
Software and Service Packages for Use Cases
Need an open source stack or OSS architecture for a specific automation or orchestration use case? Take advantage of one of our customizable OSS architecture solutions, which can be based on the technologies shown:
Container Orchestration
Cloud Orchestration
Automated System Federation
DevOps Environment
Automated Monitoring
Automated Data Streaming
Distributed Search and Analytics Engines
Process Orchestration
Software and Service Packages for OSS Stacks
Speed innovation and cut risk by adopting one of our expertly designed open source solutions:
Deploy enterprise applications quickly and easily on this proven J2EE platform.
Quickly deploy responsive web applications on this lean, integrated platform.
Deploy Java applications on this stack and skip having to manage the underlying servers.
Deploy Node.js applications on this stack and skip having to manage the underlying servers.
Deploy enterprise applications quickly and easily on this proven PHP platform.
Get the performance you need for big data analytics and streaming with this stack.
Supported CentOS in AWS and Azure
Need a supported CentOS platform in just seconds to support your innovation requirements?
OpenLogic delivers some of the most popular CentOS options:
Clouds
- Microsoft Azure
- Amazon Web Services
Releases
- CentOS 6
- CentOS 7
Versions
- Standard
- Security hardened and certified for the Center for Internet Security (CIS) and OpenSCAP
Support
- Included
Hotfixes/Patching
- Included
Comprehensive Open Source Services
Innovation can be significantly easier and more affordable with open source solutions. However, many organizations are unable to quickly pinpoint which technologies are best suited to meet their requirements. They may also lack the expertise needed to effectively deploy, manage, and support their open source architecture.
Take the guesswork out of open source innovation by engaging OpenLogic for an open source architecture built with the right mix of free software.
Our individual service offerings include:
Open Source Migration
Services
Make Your Next Migration to OSS a Success
Enterprises are migrating commercial software to open source alternatives in droves. But the enterprises finding success with those migrations are the ones with the experience and knowledge needed to understand and avoid risk.
OpenLogic by Perforce enables enterprises to quickly migrate mission-critical IT infrastructure to open source, while mitigating potential risks.
Migration Expertise for the Full Enterprise Stack
From operating system to application server, OpenLogic Migration Services span the entire enterprise stack.
Operating Systems Migrations
Get help migrating from CentOS or RHEL to Rocky Linux, AlmaLinux, or other open source Linux distributions.
Application Server Migrations
Get help migrating from JBoss, WebLogic, or WebSphere to Wildfly, Tomcat, TomEE, or Open Liberty.
Middleware Migrations
Get help migrating from ActiveMQ to Artemis, RabbitMQ to ActiveMQ, or AMQP to ActiveMQ.
Language Platform Migrations
Get help migrating your expensive Oracle JDK deployments to OpenJDK with help from our experts.
CUSTOMER REVIEWS
“OpenLogic’s EOL / long term support maintenance
capabilities are crucial to our Linux deployments.”
Operations Director
Trusted by the Global 500 and Beyond
Why Choose OpenLogic?
OpenLogic Goes Beyond Migration Services
Migrating to open source is just the start. Our team of open source experts can provide 24/7/365
technical support and services that help you reach your business goals.
24/7/365 Technical Support
OpenLogic offers 24/7/365, SLA-backed technical support for over 450 open source packages.
Consultative Guidance
With OpenLogic Consultative Guidance, you can craft a long-term, winning plan for your open source stack.
Expert Training and Services
OpenLogic offers expert-led training across the enterprise stack, and additional services that can help your team face any challenge.
| File Type | File Name | Download | Share |
|---|---|---|---|
| Data Sheet | OpenLogic Technical Support Overview (PDF) | ||
| Data Sheet | datasheet openlogic ps upgrades migrations implementations (PDF) | ||
| Data Sheet | Long Term Support for AngularJS (PDF) | ||
| Data Sheet | datasheet openlogic ps consulting and advisory services (PDF) | ||
| Data Sheet | datasheet openlogic ps training workshops (PDF) | ||
| Data Sheet | datasheet openlogic open source support services (PDF) |
日期
標題
產品查詢
電話：(852) 2893 8860
電郵：sales@version-2.com.hk
產品查詢
電話：(852) 2893 8860
電郵：sales@version-2.com.hk
