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Key concepts of systems and networks

Together we check out the key concepts of systems and networks

In the middle of the information century, who has not surfed the Internet or used a computer, be it a desktop or a laptop? But do you really know what a computer is and what it is made of? and what about the Internet?

It is important to know at least the most superficial layer of something as important as computer systems and networks, and therefore, we are going to talk about the key concepts of these two topics.

A computer system is a device made up of the union of hardware and software, which allows the use of this system by a person, whether qualified or not, that depends on the purpose of the system.

But, what does “hardware” and “software” mean? Let’s talk a little more about it.

You can define as hardware the set of physical components that make up a computer system. We are going to define the main components of a computer system, although there are a few more:

  • Processor: It is the component in charge of executing all the system programs. It is in turn made up of one or more CPUs.
  • RAM memory: This component stores the data and instructions executed by the CPUs and other system components.
  • Hard Drives: Information and content are stored here in computer systems.
  • Motherboard: It is the component where the others are located, and works as a bridge for communication between them.

Well, now that we have a basic understanding of what hardware is, we move on to software.

Software are all the programs that run on a computer system, among which you may differentiate three types of software:

  • System Software: It is responsible for the proper functioning of the operating system and hardware in general, such as device drivers.
  • Programming software: They are tools whose sole purpose is the development of new software.
  • Application software: It is any program designed to perform one or more specific tasks, for example video games or applications designed for business or education.

We already know what a computer system is, but without communication with the outside we are not making the most out of the potential that these systems have (which is a lot), so we decided to connect it to that abstract site full of information and services: the ‘Internet’.

Everyone knows the term “Internet”, but do we know what the “Internet” is?
We could say that the Internet is the great global network that unites all existing devices, allowing communication between all of them from anywhere on the planet. In turn, this large network is made up of other smaller networks, such as those of a country, city, neighborhood, etc.
Mainly, we distinguish three types of networks:

  • LAN: It is the smallest network, a local area network, such as the one in work areas or the one you have at home.
  • MAN: It is a somewhat larger network, being able to cover from neighborhoods to cities. They can also be the networks used by large companies for communication between their different offices.
  • WAN: It is a network that connects countries or even continents to each other, not devices. We can say that the Internet is the ultimate WAN network.

Ok, we already know what the Internet is made of. But, how do devices communicate on these networks? There are systems used to identify each computer on the network, known as IP addresses. An IP address is, basically, the ID or identifier of a device, so it is unique and unrepeatable.

At the beginning, when the idea of an IP address was created, there were only a few dozen computers in the whole world, and this, as we already know, has gotten quite out of control since then. As a result of this increase, they decided to come up with a new concept, known as DNS (for its acronym Domain Name System).

What the DNS protocol does is, basically, translate the domain name that we enter, either in the web browser or in any other program, and convert it into an IP address, with which it communicates with the destination. Of course, all domain names are stored on DNS servers, scattered around the world to avoid connection overload, and to avoid slow name resolutions.

There are a large number of protocols, each with a different purpose. These protocols are grouped in layers, such as application, transport, Internet or access to the network, according to the TCP/IP model. But, that’s not all. We still lack another important concept in relation to communications between devices, what we know as “ports” of a computer system.

Imagine a road, if all the traffic that wants to enter a city only had a single road, what would happen? Well, the same thing happens in computing, and that is why these virtual ports exist.

These ports range from 0 to 65535, but the first 1024 are reserved for “important” protocols, such as the DNS protocol, which we have mentioned above, belonging to the application layer and that uses port 53 for both UDP and TCP connections.

TCP and UDP are two protocols belonging to the transport layer, whose main difference is that the TCP protocol is connection-oriented. That is, the TCP protocol makes sure that the data reaches its destination, while the UDP protocol sends the data, faster but less securely. This data may even not arrive or at least not fully arrive.

The protocols for web connections or HTTP/HTTPS, both belong to the application layer. Depending on which one you choose, it uses a different port. That is, for HTTP connections, port 80/TCP is used, although it is deprecated due to its lack of security, so the standard has become HTTPS connections, which use port 443/TCP and include a security layer based on SSL/TLS.

Connections made through safe channels or SSH, also from the application layer, use port 22/TCP, and thus we could continue with lots of other protocols.

Of course, these ports are a standard in the systems that receive the requests, the client that initiates the request can use any port that is not reserved to send the request and receive this data. As you can see, this is much easier to communicate with servers, although they can also modify their default ports, but the normal thing is that they do not do so if they want to provide a public service.

Finally, we are going to talk about a concept that, due to the pandemic, is the order of the day: the VPN.

As its name indicates (Virtual Private Network), we can define a VPN as a network “tunnel” that is created between client and server, where data are fully encrypted and sent through the Internet. The common use of VPNs is anonymity on the network, since the IP that is exposed is that of the VPN server, or, also, to be able to visit pages that cannot be accessed from the source country.
In the business environment, this tunnel allows direct communication between the client device with any other device in the network of that server, which allows access to an environment as if we were physically in the office of our company. It also allows access control and registration, which otherwise could not be done.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About PandoraFMS
Pandora FMS is a flexible monitoring system, capable of monitoring devices, infrastructures, applications, services and business processes.
Of course, one of the things that Pandora FMS can control is the hard disks of your computers.

WHAT’S NEW Pandora FMS 757

What’s new in Pandora FMS latest release, Pandora FMS 757

Let’s check out together the features and improvements related to Pandora FMS new release: Pandora FMS 757.

NEW FEATURES AND IMPROVEMENTS

Internal messaging system in the Metaconsole

The messaging system has been implemented in the Metaconsole, which now also allows seeing, similarly to nodes, update notices, messages from other users and system notes.

New documentation in Russian

Although the translation is not yet 100% complete, we’re proud to say that the official Pandora FMS documentation is already in five languages: Spanish, English, French, Japanese and now… Russian!

Collection of new plugins

  • Openstack Plugin

New Open Plugin. It captures data from hypervisors and instances remotely through the openstack api.

  • Pandora MongoDB

New Enterprise plugin. It obtains server stats, the databases and their collections. Remote plugin, with support for Mongo Atlas.

  • Plugin Ldap

New Open plugin, it connects to an ldap account and collects stats related to operations, connections, statistics or waiters.

  • Plugin Nginx

Enterprise plugin update. Updated to python 3.

  • Plugin VMware

Enterprise plugin update. Added a Reject parameter to discard agent IP automatic update.

  • Cisco configuration Inventory Plugin

Enterprise plugin update. Added support for Spanish language systems.

  • Plugin Inventario Cisco configuration

Enterprise inventory plugin update. Added option to define credentials in execution parameters.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About PandoraFMS
Pandora FMS is a flexible monitoring system, capable of monitoring devices, infrastructures, applications, services and business processes.
Of course, one of the things that Pandora FMS can control is the hard disks of your computers.

Scale Computing Continues to Deliver High-Performing, Scalable Edge Computing and IT Infrastructure to the Government Sector

INDIANAPOLIS – September 22, 2021 – Scale Computing, a market leader in edge computing, virtualization, and hyperconverged solutions, today announced ongoing momentum with customers in the public sector. The company’s HC3 Edge and IT infrastructure solutions continue to enable municipal institutions of all sizes to optimize operations with self-healing, automated infrastructure for all applications while protecting sensitive government data.

“In today’s world, IT management is tasked more than ever with simplifying infrastructure and delivering solutions to employees and citizens that mitigate risks in a whole new way. IT departments need to ensure that hardware and software are reliable, remotely accessible, and protected against cyberthreats,” said Jeff Ready, CEO and co-founder of Scale Computing. “Scale Computing meets the complicated IT infrastructure demands of state and local governments. Our agile, reliable platforms can replace traditional IT infrastructure across any agency, any department, or any system, while driving out the high costs of downtime and system administration.”

Scale Computing brings municipal institutions, including governments, government agencies, and other public institutions, into a new era of computing by revamping IT operations with a solution that simplifies management, protects sensitive government data, and helps deliver smart, digital services.

Kitselas First Nation is a self-funded and self-governing nation, and one of the 14 Tsimshian tribes in British Columbia. After experiencing a flood, Kitselas First Nation needed new servers and a modern solution for simplicity, scalability, availability and disaster recovery. With only one person on the IT staff, they were also in need of powerful systems capable of running workloads with efficiency and speed, as well as an affordable, easy-to-use solution capable of maximizing uptime.

Kitselas First Nation selected Scale Computing’s HC3 platform which provides them with simplified, highly affordable IT infrastructure with improved performance. Since implementation of Scale Computing HC3, Kitselas First Nation saved resources and 15% of time spent managing infrastructure, leading to an increase in time spent working on other projects. Scale Computing’s HC3 solution also provides Kitselas First Nation with disaster recovery and the ability to manage IT infrastructure without the need for local IT staff.

Don Agnew, IT support and asset management officer at Kitselas First Nation, says, “We have an on-site backup and a Google Cloud Platform in Quebec. If another disaster strikes, the hardware component fails or the entire HC3 appliance breaks down, we’re covered. The Scale Computing HC3 cluster is highly available and keeps our systems running with no downtime. HC3 won’t let us down.”

The Summit County Board of Elections in Ohio is responsible for securely managing the records of 370,000 registered voters and over one million citizen records. As Ohio’s fourth most populous county, the Summit County Board of Elections’ entire network infrastructure is managed by a team of just two full-time IT professionals. With an aging server infrastructure and a heavily scrutinized Presidential election fast approaching in 2020, this IT duo needed to modernize their systems, comply with strict new security directives, and do so in an expedited time-frame.

After selecting Scale Computing’s HC3 solution, the Summit County Board of Elections was able to consolidate seven servers to a cluster of three HC3 notes in less than seven months, implement automated snapshots of servers that are backed up to a remote cluster providing full system redundancy, simplify management and operations so their two-person IT team could focus on operational priorities, and comply with new state and Federal security directives.

As Kevin Moreland, Network & Systems Administrator, Summit County Board of Elections says, “Every decision we make comes down to, ‘can you make it through a Presidential election’? We knew we needed something that was intelligent, scalable, had built-in redundancy, and was cost-effective. Scale has delivered on all of these and more. We went from an environment where we had about seven physical servers to a three node cluster. From that three node cluster, then we can spin up as many virtual servers as warranted by demand – this not only simplified our operational workload but it also dramatically shrunk our eco-footprint.”

We wanted something highly available, redundant, scalable, affordable, and easy-to-use. We’re happier than we’ve ever been. Scale Computing has been an awesome product.

Chris Iseral, Chief Information Officer of Madison County, Kentucky, was challenged with upgrading old infrastructure in an affordable way. The infrastructure in Madison Country includes 700 users in 26 different facilities across the country, accounting for 23 different departments or agencies. Chris’ challenges included multiple vendors and an expensive, complicated, and aging infrastructure. Madison County, Kentucky partnered with Scale Computing to deliver high quality, responsive, and budget friendly infrastructure that simplifies management, protects sensitive government data, and helps deliver smart, digital services anywhere, anytime. As Chris Iseral says, “We wanted something highly available, redundant, scalable, affordable, and easy-to-use. We’re happier than we’ve ever been. Scale Computing has been an awesome product.”

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About Scale Computing 
Scale Computing is a leader in edge computing, virtualization, and hyperconverged solutions. Scale Computing HC3 software eliminates the need for traditional virtualization software, disaster recovery software, servers, and shared storage, replacing these with a fully integrated, highly available system for running applications. Using patented HyperCore™ technology, the HC3 self-healing platform automatically identifies, mitigates, and corrects infrastructure problems in real-time, enabling applications to achieve maximum uptime. When ease-of-use, high availability, and TCO matter, Scale Computing HC3 is the ideal infrastructure platform. Read what our customers have to say on Gartner Peer Insights, Spiceworks, TechValidate and TrustRadius.

Understand the Cyberattack that Affected Kaseya

On July 2, a Russian group of hackers exploited a flaw in the Kaseya company’s management software, affecting its systems and causing problems for it and its customers.

The massive cyberattack affected around 1,500 businesses in 17 countries. The attackers promised to return access to the data in exchange for 70 million dollars, equivalent to 364 million reais.

Hackers promised to release a decryptor so that all files could be recovered in at least an hour after paying the ransom.

Known as “REvil”, the organization claimed responsibility for the virtual attack on Kaseya. It was also responsible for the invasion that halted production at JBS, the world’s largest meat processor, in June this year.

Domino Effect

Headquartered in Florida, United States, Kaseya is responsible for the remote monitoring and management program used by more than 40,000 companies. Of these, only 60 were directly affected by the cyberattack.

However, as many of Kaseya’s customers provide services for other businesses, the systems are interconnected in a network.

This connection resulted in a domino effect, as the installed malware quickly spread and encrypted the files it found along the way.

The supermarket chain Coop, in Sweden, had to suspend the operation of its stores because it was unable to use the cash register system, which was managed by one of Kaseya’s client companies.

How Did the Invasion Take Place?

The type of virus was ransomware that can encrypt computer files. Access is only granted upon payment of a ransom to the hacker, that is, it is like a data hijacking in the digital world.

In this type of cyberattack, ransomware infiltrates frequently used software and spreads as systems are updated.

Encryption is the practice of encoding data, causing it to no longer have the original format and, therefore, no longer be readable by its owners.

Files can only be decrypted and returned to their original format through the use of a specific decryption key. It is for this key that Russian hackers ask for the ransom, as without it the data becomes useless.

Measures

This can be considered the biggest cyber-attack with ransomware of all time, as it reached a proportion never seen before in similar cases.

Kaseya asked customers using its system administration platform, VSA, to immediately shut down their servers to try to prevent the possibility of their information being captured by the cyberattack.

The Federal Bureau of Investigation (FBI) and the Cybersecurity and Infrastructure Agency (CISA), among other US officials, assisted in the investigations.

US President Joe Biden has warned Russian leader Vladimir Putin to take action against hackers who have been operating in Russia for a long time.

On July 12th, Kaseya has reported that it had fully recovered the servers. These attacks are an increasingly profitable way to take hostages in the virtual universe.

How Does the Russian Group Operate?

REvil, also called Sodinokibi, is one of the best-known hacker gangs today. It operates with dozens of individuals in a “professional” regime with the division of tasks.

While one part of the group invades the systems, the other is responsible for constantly maintaining the ransomware, managing the group’s financials, and negotiating the rescue of the data with the victims.

Hackers drive the attack into double extortion mode, which occurs when Internet hackers take control of the network, extract important and sensitive data, and activate ransomware that encrypts victims’ data.

Then, they ask for a ransom in cash or bitcoins so that they return control of the data and do not disclose the information obtained illegally.

The group explored a series of “zero-days” in the product that allows it to bypass its authentication, arbitrarily upload files, and install pirated software.

With this, they can use a series of tactics and tools to move around the network and have access to all the files that are present.

A tool from Kaseya itself may have been used to take control of the system and activate the malicious software, as it has high-level access privileges on the machines, passing in an authorized way through antivirus.

The exact form used by the group is still unknown, however, the flaws of the American company’s protection to its systems became clear.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About Segura®
Segura® strive to ensure the sovereignty of companies over actions and privileged information. To this end, we work against data theft through traceability of administrator actions on networks, servers, databases and a multitude of devices. In addition, we pursue compliance with auditing requirements and the most demanding standards, including PCI DSS, Sarbanes-Oxley, ISO 27001 and HIPAA.

Avant Services: How to become a Safetica Platinum Partner in less than a year

Brazilian service provider Avant Services managed to achieve the Platinum Partner level in cooperation with Safetica within a year. Furthermore, his investments returned approximately in 6 months.

How to reach the goal that could seem to be very challenging? We have talked with Renan Fernandes, CEO & founder of the company.

Why have you decided to partner with Safetica?

We founded Avant two years ago. We started to cooperate with Esy (our distributor) almost immediately. Alberto (Esy) mentioned that they have signed a contract with a company with a very promising tool called Safetica. A few weeks afterwards, the Covid Pandemic was declared, and many companies started to adopt the Home Office approach, which forced many of them to manage user behavior and prevent possible data loss. During this transition, we understood the real potential of Safetica DLP and therefore we started to work in an organized and systematic way to present the solution in Brazil and adhere to the needs of our customers.

Why and how did you decide to do the investment and become Platinum partner so fast?

Due to the Pandemic many companies started to look for a solution such as Safetica. At the same time, the LGPD in Brazil begun to apply, therefore the market potential became huge! 

Thus, it was necessary to study Safetica’s tool, invest in people, processes, and training so we were prepared to be able to demonstrate, sell and serve our customers with quality.

I would like to highlight that the alignment of the Technical Team with the Commercial Team is very important. What helped us a lot during this period was Safetica’s roadmap/materials and the support of our distributor, Esy.

When did your investment in Safetica return? Did you have to hire somebody?

ROI approximately in 6 months. It was very fast! At the beginning, it was not necessary to employ anybody new, however, I think it is important to have a dedicated person in the team, it will make things easier.

Were there any obstacles with achieving Platinum partner level?

I believe that the biggest challenge we faced was the timing. When Safetica entered the Brazilian market, it was full of uncertainties. In addition to that, our company structure has been offering different product profiles (not DLP), which also required our adaptation.

Things started to move more smoothly, once we understood the profile of the ideal customer, that is interested in investing in tools that increase income, save money, or reduce risk. Furthermore, since Safetica covers more than one of these reasons, this made the purchase potential much greater, thus facilitating the development of the market and the product in Brazil.

How much time did it take Avant to get the Tier 1 & Tier 2 certifications required for Platinum partner level? 

Tier 1 was fast, as it is mandatory for all technicians at Avant. After understanding and using the solution, we obtained Tier 2 certificate. Tier 1 certificate took us approximately ten days and Tier 2 fifteen days.

What surprised you the most about the cooperation with Safetica?

We have had two big surprises with Safetica. First, when it comes to the concept of DLP, the theory is quite frightening and complex. But when you start working with the tool and understand its concepts, you can see how simple and intuitive it is.

The second surprise was the ease of communication with the entire Safetica team, in addition to being able to deliver feedback and indicate possible improvements. I can safely say that almost no vendor gives this kind of opening. Fast communication, simplicity, and objectivity!

What advice would you give to other partners when it comes to the Safetica partner program?

It is not good to give advice to the competitors, right? I am joking! I think, it is important to use and study the documentation from Safetica, to get familiar with the solution, and have strong teams, both commercial and technical. Furthermore, it is important to have a good relationship with a local distributor, since he is the main connection between a vendor and a reseller.

Avant Services is a Brazilian IT service provider company that offer customers a wide variety of products: from the most common software licensing to complex security solutions. Avant was founded two years ago in Maringá, Brazil. Avant can 

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About Safetica
Safetica is to provide small and mid-sized companies with the same quality data protection that corporations have – affordably, and without any additional IT administration or disruptions in operation.