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Saily vs. Airalo: which eSIM service is better for travelers?

Whether you’re taking a short trip to an industry event or embarking on the adventure of a lifetime, you almost certainly have a checklist to cover before you depart. Passport, visa, and the usual travel essentials are probably already covered, but there’s one small thing you might overlook in all the planning stress—mobile data connection. To help you stay in the network without worries, we want to see how two eSIM providers—Saily vs. Airalo—stack up against each other.

What is an eSIM?

In case you haven’t used eSIMs before, they’re a digital version of a typical physical SIM card. Instead of inserting it into your phone, you download software—usually an app—to activate and use it on your phone. An eSIM may have a phone number attached to it, but its most common use is for data connection to avoid costly roaming charges.

Since eSIMs have only been around for just under a decade, with the first eSIM-compatible smartphones released around 2017 and 2018, their usage is still somewhat restricted. Before investing in an eSIM, check if your phone’s build is recent enough to be compatible with the service. Some compatible devices can support several eSIMs at once, allowing you to try different services yourself.

What is Saily?

On one side of today’s eSIM comparison ring, you’ll find Saily—the eSIM provider developed by Nord Security, the company that’s also behind NordPass. Launched in the spring of 2024, Saily offers local and international eSIM services on iOS and Android devices. Saily is available as a dedicated app, providing mobile data coverage in over 190 countries and territories.

What is Airalo?

Our second subject today is Airalo. Launched in 2019 and seizing the title of the world’s first eSIM store, Airalo offers mobile data coverage in over 200 countries and territories. Airalo’s mobile app is available on iOS and Android devices.

Plans and network coverage

Let’s start our Saily vs. Airalo comparison by looking at the core service they offer—network coverage. After all, if you’re traveling to a different continent, you want to be sure that your selected eSIM provider works there and offers a plan that satisfies your needs.

With Saily, you can select a 7-day, 15-day, 30-day, or 365-day plan, starting at 1 GB of data for a week. The amount of data you receive may vary in different countries. However, in some countries, you may have the option to buy unlimited data for 15 days. Plans are sorted by country and region, with over 190 countries and 8 regions to pick from. For instance, if you’re planning a vacation in Thailand, you can opt for the Thailand plan, or if you’re setting out on a European road trip, you can purchase the Europe plan.

Saily has a global plan with up to 20 GB of data for a full year, allowing you to trek around the world to your heart’s content. A nice perk is that you can reuse the same Saily eSIM for multiple locations—you can simply buy a new plan without having to install a different eSIM.

Airalo offers 1-day, 7-day, 15-day, and 30-day plans, starting at 1 GB of data for a day, and 3 types of eSIMS—local, regional, and global. The local eSIMS are available for over 200 countries and territories. Depending on your destination, the availability of plans may vary. Although most regional plans are valid for 30 days, the Europe and Asia plans offer up to 180 days of data.

Airalo also offers a 365-day, 20 GB global plan for the long-haulers. However, unlike Saily, Airalo doesn’t support the same eSIM for different countries or regions. If you’re hopping from country to country, especially if they don’t fall under the same region, you have to install a new eSIM for each one.

So, if you’re planning a quick journey, Airalo can be a good pick. However, if you plan to travel more extensively and cover several regions, Saily offers more flexibility with its monthly and yearly plans.

Pricing and value for money

Next, let’s talk money. Even if you’re a budget traveler, expenses can build up quickly. So, when you’re looking for a cellular data service, you want to make sure you’re getting the value for money and don’t have to worry about looking for a new provider when you’re in a rush. Let’s see how the Saily eSIM and Airalo’s store compare in terms of pricing.

Region/countrySailyAiralo
Global 7 days1 GB – $8.991 GB – $9
Global 180 days10 GB – $56.9910 GB – $59
Global 365 days20 GB – $66.9920 GB – $69
Europe 7 days1 GB – $4.991 GB – $5
Europe 30 days10 GB – $35.9910 GB – $37
Europe 180 days100 GB – $179.99100 GB – $185
Asia* 7 days1 GB – $4.991 GB – $5
Asia* 30 days10 GB – $35.9910 GB – $37
Asia* 180 days100 GB – $179.99100 GB – $185
USA 7 days1 GB – $3.991 GB – $4.50
USA 15 daysUnlimited – $49.992 GB – $8
USA 30 days20 GB – $36.9920 GB – $42

*Saily offers a joint regional plan for Asia and Oceania.

Note: The information in this comparison was last verified on eSIM providers’ official websites on April 1, 2025, and is subject to change.

While the pricing for shorter plans is similar, Saily has a slight edge over Airalo, with its 7-day USA plan being nearly a dollar cheaper. Airalo does offer 1-day plans and provides new users with a complimentary free eSIM with 1 GB of data, making it a good choice for weekend trips or to quickly top up when a plan runs out.

The real disparity is in longer-term plans, where Saily appears to be the more budget-friendly option. The standout is the 15-day USA plan—while Airalo only offers 2 GB of mobile data, Saily has an unlimited option that offers more flexibility and keeps travelers from worrying about running out of data before their journey’s over.

In addition to the main plans, both Saily and Airalo allow you to top up your current balance. This means you don’t need to scramble for a new eSIM if you’re running short on data.

The difference in pricing and Airalo’s requirement to set up a new eSIM for each region makes Saily the more budget-friendly option.

Ease of use and setup process

Setting up a regular SIM card is straightforward—you just insert it into your phone and can use cellular data pretty much right away. Setting up an eSIM should not be much more complicated. So, how easy is it to set up and get started with Saily and Airalo?

Firstly, both eSIM providers score points in terms of compatibility. They work with all iOS and Android devices that support eSIMs, as well as laptops and tablets. If you’re looking for a smartwatch-compatible service, though, Saily takes the win here, as its eSIM service is fully supported by Apple, Xiaomi, Samsung, and other brands. As mentioned prior, ensure your device is eSIM-compatible before you sign up for either service.

Once you download the app, and before you even create an account or log in, Saily lets you preview all available plans in the app for different countries and regions. That means you can firmly settle on a plan first before you create an account and buy it.

To sign up, you can use your Google or Apple account. Saily offers easy in-app instructions to get you started with your eSIM. In case you encounter any issues with the setup, Saily offers 24/7 live customer support via live chat and email.

Likewise, Airalo lets you preview the plans as soon as you download the app. With some plans, you may have the option to receive a free Welcome eSIM, which covers 1 GB of data for 1 day. To create a new account, you can use your email address or Facebook and Google accounts. Some issues may arise when purchasing new eSIM plans for different regions, as each card will have to be removed and added manually.

In terms of payment options, Airalo is more flexible here. Both eSIM providers accept credit and debit cards, Google Pay, and PayPal. However, Airalo also supports payments via Apple Pay, Alipay, and AirMoney, which might make it more convenient for iOS users. Airalo’s customer support is available via email and WhatsApp.

Overall, both apps are easy to set up and get started with.

Speed and performance

You can have as many gigabytes in your plan as you want, but without the right network speed, they’re as good as expired. Network speed ensures you can connect and share your adventures in real time and is essential for video calls or livestreams. So, how do Saily and Airalo match up in terms of speed?

Turns out, they are pretty evenly matched. Both eSIM providers offer speeds up to 5G in regions that support it. However, due to local restrictions, network speeds may not exceed 4G in some regions.

Hotspot sharing can also be essential for some travelers. While Airalo puts a daily cap on how much data you can share, Saily’s hotspot sharing is unlimited. Both Airalo and Saily alert you with a notification if you’re running low on data. Saily sends a notification at the 80% cap, while Airalo lets you customize your preferred warning threshold.

Overall, both Saily and Airalo are solid options in terms of network speed and performance, but if you plan to share your data with other devices, Saily might be more convenient.

Additional features

Picking the right eSIM provider can be difficult. With similar price ranges and network features, how do you know you’ve made the right choice? Extra features can play a key role in that final decision. So, do Saily and Airalo offer more than just international network connection to their customers?

For Saily, the answer is an assured yes. As a Nord Security product, Saily is more than just an eSIM provider. It comes equipped with additional security features, like virtual locations for private browsing, a built-in ad blocker to get around those pesky interferences and save your data, and web protection to block any malicious sites and browse faster.

Airalo’s edge, on the other hand, is in providing mobile calls and texting in addition to data. Airalo’s select global plans offer up to 200 minutes of calls and up to 200 SMS.

So, if you’re interested in maintaining a higher level of security for your devices and data, Saily is a firm choice, but if you’re interested in making offline calls, Airalo offers a solution.

Customer reviews and ratings

Finally, it’d be amiss not to take practical user experience into consideration. What do users and reviewers have to say about Saily’s performance compared to Airalo’s?

On both Apple’s App Store and Android’s Play Store, the ratings go toe to toe, varying at just a small margin in Saily’s favor—4.7 to Airalo’s 4.6 on the Play Store and 4.7 to Airalo’s 4.6 on the App Store. Airalo does have more ratings overall, but that’s to be expected, as it’s been around for 5 years longer than Saily.

On Trustpilot, the difference between Saily’s and Airalo’s ratings is much bigger, with Saily boasting a 4.0-star rating to Airalo’s 2.6.

Saily received positive reviews for its customer support, quick setup, and reliable speed. Likewise, ease of setup, reliable data connection, as well as budget-friendliness were listed as some of Airalo’s highlights.

In terms of Saily’s negatives, some customers reported occasional issues with data coverage and eSIM activation, as well as a lack of support for local mobile calls. Criticism toward Airalo was due to signal issues, inconsistent network speed, and poor customer service.

Note: The ratings in this comparison were last verified on April 1, 2025, on the App Store, Play Store, and the respective Saily and Airalo Trustpilot pages, and are subject to change.

Conclusion: which one should you choose?

The Saily vs. Airalo match-up is a tough one. Both services have their strengths and offer a budget-friendly solution for travelers. Saily is a solid option for budget-friendly traveling, offering flexibility with multi-region support using a single eSIM, as well as security-focused additional features. Airalo provides broad worldwide coverage with plans suitable for both long-term and short-term travelers, more flexible payment options, and the ability to add a phone number to your eSIM. While Saily holds a slight advantage in terms of its pricing, eSIM usage flexibility, and extra perks, the choice may ultimately come down to your personal preference and device compatibility options.

We hope this guide helps you pick the right eSIM provider for your next adventure. Enjoy your travels, stay safe, and stay connected!

 

About NordPass
NordPass is developed by Nord Security, a company leading the global market of cybersecurity products.

The web has become a chaotic space where safety and trust have been compromised by cybercrime and data protection issues. Therefore, our team has a global mission to shape a more trusted and peaceful online future for people everywhere.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

Interactive Shared Gateways map: more insights and better control


Summary:
NordLayer’s interactive Shared Gateways map provides better visibility helping admins monitor activity, detect anomalies, and enhance network security.

Organization admins need actionable insights to manage connections, monitor device types, track failed logins, and ensure overall security.

We’re working on that.

With our latest update, we’re improving the Dashboards section in the NordLayer Control Panel. The Shared Gateways usage data chart provides admins with a new, interactive tool for deeper visibility into how their organization uses shared gateways.

Now, admins can monitor shared gateway activity, detect anomalies, and make data-driven decisions to optimize performance and security.

Feature characteristics: What to expect

With this update, the interactive Shared Gateways map is now part of the Dashboards section. It sits alongside other key graphs that display important security and usage metrics.

This new feature includes:

  • An interactive map displaying shared gateway locations and usage patterns
  • A usage data list showing how many users access each shared gateway
  • Predefined filters for quick data views and options to refine results based on specific criteria
  • Percentage-based insights comparing a gateway’s usage to other shared gateways within the same organization
All graphs

Admins using Core, Lite, and Premium plans already benefit from a range of insights that enhance security and network visibility. The Dashboards provide data on Two-Factor Authentication (2FA) adoption rates, allowing admins to monitor how many users have enabled this critical security measure. It also includes a device OS distribution breakdown, helping identify potential security risks associated with unsupported operating systems.

Additionally, the Dashboards track NordLayer application versions in use, ensuring admins can detect and address outdated software that may pose vulnerabilities. Lastly, browser type analytics offer insight into how users access secured resources via the NordLayer extension, contributing to overall network security.

With the introduction of the Shared Gateways usage data chart, admins now gain a more complete picture of their organization’s network activity. This latest addition provides detailed visibility into shared gateway usage, allowing for smarter decision-making in both security and performance management.

How it works: Shared Gateway usage data in action

The Shared Gateways usage data chart is designed to be intuitive, interactive, and visually engaging, allowing admins to quickly grasp key network trends.

  • The interactive map visually represents the distribution of shared gateways and their usage rates
  • The percentage-based comparison ensures admins can see which gateways are most popular in relation to others
  • The filtering options enable refined analysis based on location and time periods

This feature is not just about visibility—it helps detect security anomalies, such as unexpected spikes in activity to unfamiliar locations, which may indicate unauthorized access attempts. Additionally, geographic insights support performance optimization, allowing businesses to strategically plan their network infrastructure.

 

Why do dashboards matter?

With deeper, nearly real-time insights, admins can now make faster, smarter decisions regarding security and network management. Key benefits of the updated Dashboards with Shared Gateways usage data chart:

  • Improved visibility – Monitor shared gateway usage and identify popular access points
  • Enhanced security – Detect unusual access patterns that may indicate potential threats
  • Regulatory compliance – Maintain audit logs for compliance with security regulations
  • Optimized network performance – Use geographic insights to better manage shared gateway resources

 

Conclusion

With this latest Dashboards upgrade, NordLayer empowers admins with the tools they need to strengthen security, optimize resources, and gain deeper insights into shared gateway usage.

The Shared Gateways usage data chart is rolling out to all plans in March 2025.

Explore the updated Dashboards today and take control of your organization’s security.

 

About NordLayer
NordLayer is an adaptive network access security solution for modern businesses – from the world’s most trusted cybersecurity brand, Nord Security.

The web has become a chaotic space where safety and trust have been compromised by cybercrime and data protection issues. Therefore, our team has a global mission to shape a more trusted and peaceful online future for people everywhere.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

12 common BYOD security risks & how to mitigate each one

Summary: BYOD boosts flexibility but increases security risks like data leaks and malware. Enforce strong authentication, network segmentation, and endpoint security.

Bring-your-own-device programs have grown fast in recent years. A 2022 survey showed that over 60% of organizations allow personal devices for work tasks.

This trend highlights the many benefits of BYOD. Workers stay productive on mobile devices they already know. Companies reduce hardware expenses and expand remote work options.

Still, BYOD security issues are on the rise. Experts warn of data theft, malware infections, and other risks. These dangers of BYOD can disrupt operations and leak sensitive data. Security measures are essential when users connect BYOD devices to a company network.

Below, we look at 12 BYOD security risks and show how to mitigate them. We also share how NordLayer supports secure bring your own device initiatives with modern tools.

What does BYOD mean for modern security?

BYOD means employees use personal devices for work tasks. These devices might be smartphones, tablets, or laptops. Many companies find that this flexibility improves morale and cuts costs. Yet the convenience also brings security threats.

When people use their own hardware, administrators lose some control. Different operating systems and software versions complicate oversight.

Without a strong BYOD security policy, BYOD vulnerabilities grow. BYOD cybersecurity threats can include malicious apps, outdated software, and easy entry points for attackers. The result can be serious data loss or system disruptions.

Robust mobile device management is critical to avoid major BYOD attacks. IT teams must adopt device security tools, enforce security measures, and monitor network access. Without those steps, the risks of BYOD can quickly outweigh its benefits.

Main BYOD security risks and how to mitigate them

Effective BYOD security starts with understanding common risks employees face daily. Companies often overlook simple issues like weak passwords, making data breaches more likely. The following section covers these risks clearly and suggests easy-to-follow strategies for reducing threats. Implementing these steps strengthens your organization’s overall BYOD security.

1. Weak passwords

Weak credentials present a huge problem. Microsoft identified 44 million accounts using passwords leaked in prior breaches​. Personal and corporate data become easy targets when employees reuse simple passphrases.

Solution: Enforcing strong password policies (length, complexity, non-reuse) and multi-factor authentication (MFA) dramatically lowers risk: according to one report, MFA can block over 99.9% of account compromise attacks.

Use MFA for all logins. Require complex passwords of at least 12 characters. Encourage passphrases instead of short strings and try to use cybersecurity tools with integrated password managers.

2. Unsecured Wi-Fi networks

Open hotspots let attackers spy on private sessions. BYOD users often connect to coffee shop or airport Wi-Fi. Security risks skyrocket when employees using public Wi-Fi handle sensitive data on unprotected networks.

Solution: Train staff to avoid connecting to unknown or open Wi-Fi without protection. Encrypt internet connections using a secure VPN. This protects personal devices and helps reduce BYOD threats and vulnerabilities tied to unsafe networks.

3. Outdated operating systems

Old software invites security threats. Many personal device owners skip updates or disable auto-patching. Attackers exploit these gaps to launch BYOD attacks that target known flaws.

Solution: Push frequent updates across all BYOD devices. Enable automatic installs for operating systems, apps, and drivers. An enterprise browser can offer centralized control. Also, NordLayer’s Device Posture Security helps ensure compliance by restricting network access for devices that miss patches. This prevents out-of-date systems from weakening the organization’s defenses.

4. Malicious apps

Employees install apps for fun, productivity, or convenience. Some mobile apps harbor hidden malware. These malicious apps can harvest corporate data or disrupt device security.

Solution: Use mobile device management tools to monitor installed apps. Block high-risk apps and encourage staff to download from trusted sources. It will help reduce BYOD security risks by catching harmful software quickly.

5. Weak access controls

Weak role management grants users more privileges than they need. This raises the likelihood of accidental company data theft. If attackers seize one account, they may roam across systems containing sensitive data.

Solution: Adopt Zero-Trust principles. Segment company data and restrict resource access. Cloud firewalls allow granular permission control, which seals off critical assets. They help limit lateral movement and reduce the impact of compromised credentials.

6. Data leaks from personal storage

Workers often save company data on personal devices. Some even sync files to personal cloud storage without encryption. These habits expose BYOD security threats and heighten security concerns.

Solution: Enforce encryption of all work files stored on personal devices. Provide secure containers for personal and corporate data. Pair your cybersecurity tool with data loss prevention (DLP) software to protect data at rest and in transit. This step lowers the risk of data loss on unregulated storage sites.

7. Lost or stolen devices

Device theft is a growing concern. More than 70 million mobile devices are lost or stolen each year worldwide. This can lead to unauthorized access if the phone holds unencrypted work data.

The loss of a BYOD device can expose any data stored on it, as well as provide a potential “way in” for attackers if the device isn’t secured. A famous example is the Lifespan Health System in the U.S. which was fined $1.04 million after an unencrypted stolen laptop led to a breach of over 20,000 patients’ data.

Solution: Activate remote wipe features and strong passcode locks. Mandate immediate reporting of missing devices to IT. Quick actions can prevent major company data loss in these scenarios.

8. Shadow IT

Shadow IT arises when employees use unapproved tools or services. This might include personal messaging apps or unknown file-sharing platforms. Such unregulated usage adds security issues with BYOD and creates hidden vulnerabilities.

Solution: Create a clear BYOD security policy that addresses software usage. Educate staff about the dangers of unvetted platforms. Using an enterprise browser can also help by blocking unknown tools. Early detection keeps shadow IT from spiraling into serious BYOD security threats.

9. Social engineering attacks

Phishing and other social tricks fool people into giving up login details. Attackers often send convincing emails or messages that seem legitimate. The presence of personal devices increases this risk, since users may mix personal and work data.

Solution: Train employees to verify messages and avoid clicking unknown links. Enable spam filters and real-time domain checks. NordLayer helps block known malicious domains to stop such attacks in their tracks. But ongoing user awareness remains essential for mitigating social engineering.

10. Lack of device monitoring

Some organizations fail to track what happens on personal devices. If suspicious activity goes unseen, it can lead to larger security issues with BYOD. Attackers thrive when no one notices unusual file transfers or logins.

Solution: Deploy monitoring tools that watch for anomalies. Review logs for off-hours data transfers and repeated login failures. Many tools offer centralized oversight across multiple endpoints. Quick alerts let IT teams respond before small issues become big incidents.

11. Poor network segmentation

When every device joins the same subnet, BYOD vulnerabilities expand. One compromised device might endanger the entire corporate data set. This setup can make BYOD security threats harder to contain.

Solution: Segment networks based on role and device type. Isolate guest networks from core servers. NordLayer’s network protection platform supports micro-segmentation. This reduces the impact of a single compromised device by limiting lateral movement.

12. Incomplete offboarding

Employees may leave without losing access to corporate systems. Their accounts stay active on personal devices long after their last day. This creates ongoing BYOD security concerns, even after roles change.

For example, a former Cisco engineer has admitted to illegally accessing Cisco’s network and wiping 456 virtual machines as well as causing disruption to over 16,000 Webex Teams accounts. US prosecutors say that the tech giant needed to pay $1.4 million in additional employee time to restore and rectify the damage caused to the system, as well as issue refunds of approximately $1 million to customers impacted by the network issues.

Solution: Implement strict offboarding protocols. Revoke credentials, disable accounts, and wipe relevant apps on departure. NordLayer simplifies user management from a single dashboard. This cuts the risk of lingering access and potential data theft down the road.

Securing BYOD with NordLayer

BYOD boosts flexibility but increases security risks. NordLayer protects both personal and company devices, ensuring safe access.

Our network protection platform combines internet security, network access control, and secure connections. Your network stays safe, no matter where employees work.

Business VPN encrypts traffic and supports shared or private gateways with dedicated IPs. With 30+ global locations, teams get fast, secure access.

The platform also helps block malicious sites, risky downloads, and unwanted traffic while keeping data encrypted in transit at all times.

With Zero Trust access controls, only verified users and devices can connect. Security policies ensure only compliant devices access company resources.

NordLayer’s Enterprise Browser will add extra protection for SaaS and web apps. It blocks malicious redirects, restricts user input, and enforces security policies. It supports both managed and unmanaged (BYOD) devices, ensuring only trusted users access sensitive resources.

NordLayer’s tools make BYOD safer, but security requires regular updates, security testing, and strong authentication. Combine VPN, ZTNA, and the Enterprise Browser, and embrace BYOD with less security risks.

About NordLayer
NordLayer is an adaptive network access security solution for modern businesses – from the world’s most trusted cybersecurity brand, Nord Security.

The web has become a chaotic space where safety and trust have been compromised by cybercrime and data protection issues. Therefore, our team has a global mission to shape a more trusted and peaceful online future for people everywhere.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

Can you get hacked by opening an email? What businesses should know

Summary: Think your inbox is safe? Think again. A click on a seemingly innocent email can harm your system. Here’s how to stay safe.

Businesses rely on emails to run teams smoothly, communicate with customers, and keep managers in the loop. But what if emails go rogue? Could the next email you open infect your network with ransomware or spyware agents?

Sadly, the answer is yes. A single email can compromise an entire business network. Clicking attachments or following fake links can lead to identity theft attacks, malware infestations, data loss, and, eventually, financial damage.

Email security is a critical concern for every business. Let’s cut through the myths surrounding email phishing attacks. This article will explain everything you need to know and suggest relevant security responses.

The hidden threats linked to malicious emails

Countering email security threats demands a calm, methodical approach. Threat management starts with understanding how opening a phishing email can affect your network.

Previously, companies could easily suffer malware infection by opening a suspicious email. Mail clients lacked protection against Javascript attacks, allowing criminals to access user devices directly.

Fortunately, today’s webmail systems are more robust. It’s hard to acquire an email virus simply by opening a message. Virus scanners screen incoming mail before users click, flagging potential threats and avoiding one-click infections.

The bad news is that email security has gone underground. Attackers use subtle methods to persuade users to take risky actions. And they often succeed. Criminals could conceal a malicious payload inside a seemingly innocent email attachment. Or they could redirect readers to unprotected websites.

That’s why we call attachments “hidden threats.” Criminals use deception to create false trust. Targets need to remain vigilant and question every email they receive. Understanding what to look for is critically important.

The most common types of malicious email attachments

Attackers can attach almost any file type to a phishing email. However, not all file types carry the same threat level. Some are harder to detect than others. Let’s run through some common email phishing attacks and explain how they work.

Executable files: The most dangerous attachments

Executable file extensions like .bat, .exe, .com, and .bin are at the top of the email phishing food chain. They should be your top priority when designing email security strategies.

The reason is that executable files automatically launch code when users open them. There are no intermediate steps or additional user actions. Malware executes, embeds itself on the victim’s device, and starts to spread. The user often does not know that the attack is underway.

Executables also routinely evade email security filters, appearing legitimate to casual readers. But one click can lead to severe security consequences.

Infected documents and PDFs

Office documents (such as docx, doc, .xls, or .xlsx) are also attractive vectors for phishing email attacks, but for a slightly different reason. Attackers can seed documents with malicious scripts or macros.

Normally, macros are tools that save time and automate complex processes. However, criminals can use them to execute malware inside applications.

Using documents has some critical advantages. Spreadsheets, PDFs, or Word files are familiar to office workers. Employees might mistake malicious attachments for client contracts, invoices, or strategic documents.

Attackers also improve their chances of success via urgent language. Emails urge recipients to open the document or risk damaging consequences. That’s all superficial. The real consequences materialize after the malicious macro executes.

PDFs play a similar role. In this case, attackers can seed documents with Javascript scripts. However, PDFs have another benefit: attackers can embed links within the PDF attachment, sending targets to fake websites where criminals harvest personal information.

Hidden malware in compressed files

Compressed file formats include .rar and .zip extensions. We commonly use both formats to transfer large files efficiently, but both file formats can become threat vectors.

Compressed files could hold anything. Without opening the file, recipients have no idea whether the content is legitimate or malicious. Intelligent attackers disguise compressed formats as valuable documents or applications, the kind of files targets may need to open. When they do so, the malware executes automatically.

Archives have another benefit: attackers can add password protection. Password protection blocks antivirus software and suggests to victims that the file is authentic – even if that is far from true.

File extension tricks attackers use

Another thing to remember is that appearances are often deceptive when dealing with email attachments. Attackers can use file masking to disguise the nature of attachments and make identifying them harder.

Images and video files are common examples. Recipients may think the attachment is a standard .jpg image. Clever attackers link the image to the target’s personal or professional life. It could be a real estate portfolio or a product listing – at least on the surface. However, a malicious executable lies beneath the surface.

 

Why deceptive emails fool even careful employees

There are many ways to deceive targets with a phishing email, from PDFs to camouflaged images. But here’s the critical point: any employee can open a suspicious email or download an attachment they should avoid. Nobody is immune. That’s why phishing is such a persistent security issue.

Phishers play on human nature. They mimic legitimate communications from trusted entities, like banks or corporate partners we deal with daily. They prompt rash actions by using an urgent tone and creating false fears. And they use techniques like spoofing and masking to create a veneer of authenticity.

The most sophisticated phishers take these techniques even further. They research their victims and adopt familiar styles of address. They leverage personal information purchased on the Dark Web to profile targets and fine-tune their email content.

Drive-by downloads heighten risks still further. These downloads occur almost invisibly. Victims visit compromised websites via links that appear innocent. No amount of cybersecurity training can prevent infections that occur in the background, without any initial symptoms.

Email security: Preventing hacks and viruses

Hidden threats and devious phishing attacks may seem intimidating but don’t panic. While you could get hacked by clicking a single email, you probably won’t if you adopt email security best practices.

Adopt a strict policy on opening attachments

Treat all email attachments as suspicious by default unless you have requested the file. This policy applies even to attachments from colleagues or trusted partners.

If you receive an unrequested attachment, don’t open it. Ask the sender for verification that the attachment is genuine and what it contains.

Update your PDF reader

PDF attachments are far more dangerous if your reader is out of date. Attackers leverage exploits in older versions while developers plug security gaps with each iteration. Update your reader regularly, preferably as soon as new versions become available.

If possible, upgrade to more secure PDF software. Sophisticated readers include sandboxing to contain potential threats and file validation to screen for malware.

Patch your browser and email client

The same applies to updating your web browser and email application (if you use one). Any web-facing tool may contain exploits or backdoors for malware infection. Regular updates neutralize recently identified vulnerabilities.

Scan emails for viruses and malware

Don’t rely on security tools provided by email services. Scan every incoming attachment with dependable antivirus software that leverages global threat databases. Robust antivirus defenses defend your network edge when other systems fail. Your wider network should remain safe, even if you click on a dangerous file.

Understand how to identify phishing links

Remember: attachments aren’t the only email security threat. Clicking a phishing link can also lead to malware infection or the exposure of personal information. Training employees to avoid fake websites is critically important.

Fake links tend to have convincing anchor text but deceptive URLs. For instance, URLs contain subtle deviations from legitimate versions. Fake websites also tend to contain errors or factual mistakes (such as false tax numbers).

How can NordLayer help

Companies are not alone when dealing with malicious attachments and links. NordLayer’s expertise can help you screen every email before cyber-attacks occur.

Our Download Protection scans every attachment automatically using advanced NordVPN Threat Protection technology. Our solution detects and removes malware instantly before it infects your system. It also gives you an overview of scanned files and allows you to track malicious activity.

Download Protection integrates seamlessly with other NordLayer security tools, adding another essential line of defense.

NordLayer’s Web Protection safeguards your business by blocking access to scam, phishing, and malicious websites. If a user inadvertently clicks on a phishing link, our system will intercept and prevent the connection, protecting your organization from potential security threats.

Ease your email attachment anxiety. Contact the NordLayer team and book a demo to find a security solution for your team.

Frequently asked questions

Can you get a virus from opening an email?

Yes. Malware can execute directly from an email via malicious scripts. However, this is unlikely with proper security measures. Infection via attachments and malicious links is much more common.

Is it safe to reply to an unknown email?

Yes, but you should always exercise caution. Phishers may engage you in conversation to build trust and deliver malware. Ask senders to verify their identities before proceeding. If they cannot do this, end the conversation and report the phishing email.

Never open attachments from unknown senders, and avoid following links in emails from strange contacts. Always ask who has sent the message, what they want, and whether they are who they claim to be.

What to do if you click on a phishing link?

Firstly, don’t panic. If a download prompt appears, decline the transfer. Don’t interact with any forms or links on the phishing website. Leave the site as quickly as possible.

To be safe, disconnect your device from the internet and run a system scan. You may want to change critical passwords (a good security practice anyway). And report the fake website to Google.

 

About NordLayer
NordLayer is an adaptive network access security solution for modern businesses – from the world’s most trusted cybersecurity brand, Nord Security.

The web has become a chaotic space where safety and trust have been compromised by cybercrime and data protection issues. Therefore, our team has a global mission to shape a more trusted and peaceful online future for people everywhere.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

IT GOAT: “Easy client adoption is key—NordPass makes it a breeze”

 

IT GOAT is on a mission to help businesses thrive by taking the hassle out of IT management and cybersecurity—and they’re making it happen by teaming up with NordPass.

key facts

Who’s IT GOAT?

IT GOAT is a US-based IT and cybersecurity managed services provider that helps today’s businesses keep their day-to-day IT operations running smoothly and securely. Their goal is to give their clients a competitive advantage by reducing the costs and time required to manage their IT systems. The company’s commitment to providing top-class IT support and managed services has earned it several prestigious awards and recognitions.

about

Helping clients avoid financial losses and downtime

IT GOAT has built a strong reputation for delivering first-class IT services to businesses of all sizes, handling everything from remote help desk support to cybersecurity and compliance. They also specialize in disaster recovery and high-level consulting, including virtual CIO services.

Knowing that many of their customers were struggling with the risks of poor password management and unsafe credential sharing—issues that can lead to downtime and financial losses—the company decided early on to make offering a reliable, trusted, and proven password manager a core part of their services.

Testimonial

Top security and easy adoption are must-haves

With so many password managers to choose from—and with some experience using one in the past—IT GOAT wanted to be sure they picked the right one. So, before making any commitments, they took the extra time to test and evaluate several potential candidates. After discovering NordPass through their network and seeing firsthand how powerful and easy to use it was—not just for password management but beyond—they knew it was the perfect fit for their offering.

“Before we switched to NordPass, we were using another popular password manager, LastPass™, [which is] a good product, but they were dealing with some security issues for a while, and we, as a managed services provider, have zero tolerance for that kind of risk. In our industry, delivering only top-quality products is non-negotiable—if we don’t do that, we risk losing our clients.

So, we decided to make a change. NordPass was recommended by one of our distributors, Pax8, so we started evaluating it and found that it had a lot of great security features, like safe credential sharing. After testing it internally, we saw that the team adopted it really quickly. We’ve been recommending it to our clients ever since,” said Mike Murphy, CEO of IT GOAT.

Product

“This is a true win-win situation” – IT GOAT on being partners with NordPass

Since becoming an MSP partner of NordPass, IT GOAT has seen a noticeable boost in its customer base. In their experience, introducing new security tools to clients doesn’t always spark excitement, but with NordPass, they have found that adoption has been fast and very positive. IT GOAT also shared that NordPass is a reliable partner that has always provided them with great technical and business support.

Testimonial

Benefits for IT GOAT

Benefits

So, if you are looking for a way to improve your clients’ security, please reach out to our experts today to learn more about NordPass for MSPs.

About NordPass
NordPass is developed by Nord Security, a company leading the global market of cybersecurity products.

The web has become a chaotic space where safety and trust have been compromised by cybercrime and data protection issues. Therefore, our team has a global mission to shape a more trusted and peaceful online future for people everywhere.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

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