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23.5.1 ‘Thebe’ released

Changes compared to 23.5.0

Enhancements

  • Automatically wait for settings changes to be applied in the Comet Server web interface

Bug Fixes

  • Fixed an issue when upgrading the Comet Client which caused the client to logout after upgrade
  • Fixed an issue with server self-backups failing if the autossl, resources, or logs subdirectories are not present
  • Fixed an issue related to error handling in Office 365 backup
  • Fixed an issue with Office 365 client where in certain scenarios, the client may lock up
  • Fixed an issue related to Scaleway Object Storage and Synology C2 Object Storage failing to connect
  • Fixed an issue with high memory usage during retention passes, even if the “Prefer temporary files instead of RAM” option was set
  • Fixed an issue with disk image browsing where MBR partitioned disk might cause a crash
  • Fixed an issue with snapshot IDs not being shown in the Comet Server web interface restore dialog when advanced options are enabled
  • Fixed an issue with the event stream websocket not staying open after authentication
  • Fixed an issue with the SEVT_META_HELLO event missing the TypeString field
  • Fixed an issue with high Comet Server Auth Role memory usage if there are a large number of live connected devices
  • Fixed an issue with the Policy summary showing job delay in seconds instead of minutes
  • Fixed a cosmetic issue with server page content rendering before the navigation on first load
  • Fixed a cosmetic issue with the server navigation logo flashing following certain actions
  • Fixed a cosmetic issue with unexpected horizontal scrollbars appearing for some tables in the server interface
  • Fixed a cosmetic issue with some active pages not being highlighted in the navigation
  • Fixed a cosmetic issue with exposing Wasabi hostnames in white-label error messages.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About Comet
We are a team of dedicated professionals committed to developing reliable and secure backup solutions for MSP’s, Businesses and IT professionals. With over 10 years of experience in the industry, we understand the importance of having a reliable backup solution in place to protect your valuable data. That’s why we’ve developed a comprehensive suite of backup solutions that are easy to use, scalable and highly secure.

June 2023: What’s New?

“What’s New?” is a series of blog posts covering recent changes to Comet in more detail. This article covers the latest changes in Comet Voyager over June 2023. 

There were six Comet software releases during June – two in our quarterly 23.5.x Thebe release series, plus four releases in the 23.6.x Voyager release series.

Policy-linked Protected Items

Comet has a comprehensive Policy system that allows you to apply rules to entire sets of customers at a time, such as restricting their ability to open the desktop app or restricting what features and settings can be used.

One of the existing Policy options allowed you to create a Protected Item that would be applied by default to all new devices that register in the account. However, it was limited to when the device was registered for the first time, it only defined the default settings, and after that the Protected Item could drift from what was configured in the policy. Having a default value that can then change is an important use case, but over time, we heard feedback that people would like these default Protected Items to remain tied to the policy version. In Comet 23.6.0, we made that possible.

You can choose whether the Policy Protected Item applies only for new devices, or if it remains linked to the policy after creation. This allows you to configure a Protected Item for a specific application, file-path, or integration target; apply it by default to all users of the Policy; and still be able to change those settings centrally for all users of that policy.

This was a highly popular request on our Feature Voting page. Thank you to all the partners who shared their support for this feature. If you haven’t seen this system before, the Feature Voting system allows you to upvote existing requests, raise new requests, discuss features with other Comet partners, and get notified when a change happens in the product. We look at this system often to help guide the priority of new development.

Extended admin permission options

As an administrator, when configuring permissions for other administrator accounts, additional options are now available.

These new options allow you restrict the capabilities of other administrators. This is intended for the use case of tenant administrators, or limited-permission administrators of a shared Comet Server. The use cases are varied but are often from the perspective of restricting the visibility of the Comet branding for white-label purposes.

  • You can hide the Server History and Server Info widgets from the homepage, including Comet’s version numbers and update information. This simplifies the main screen for the limited-permission administrators who would be unable to act upon this information;
  • You can enforce that the target administrator is unable to create new Storage Vaults via Storage Templates or via custom storage; and
  • You can filter and restrict which cloud storage providers are available for these limited-permission administrators to use.

This work was also inspired from our Feature Voting system. Thanks to everyone for your patience as we combined several separate requests to refine down the essential requirements for this use case.

These features are also available in the Comet Server API and in our latest SDK releases for PHP, Ruby, Javascript / Typescript, Go, and C# / .NET.

New minimum system requirements for macOS

From Comet Backup 23.6.3 onwards, your customers must have macOS 10.13 High Sierra (2017) or later to continue running new versions of Comet Backup.

If your customers are still using macOS 10.11 El Capitan (2015) or 10.12 Sierra (2016), the last releases that can be run on these older versions of macOS are the Comet 23.5.x Thebe series, or 23.6.2 Voyager. These versions of macOS are no longer receiving security updates and we would recommend that all end-users upgrade if possible.

There is no change to Comet Server’s minimum OS requirements as we do not offer Comet Server on macOS. It is safe to use the bulk deployment system in Comet Server to continue deploying software updates to all macOS customers – the affected users will skip the install and remain on their currently installed version of Comet Backup.

We last upgraded the minimum macOS version back in September 2022. We expect to be able to keep the 10.13 baseline for a longer period of time.

“Run when PC starts” now includes Sleep

Comet has long supported a “Run when PC starts” option in the job schedule settings. This option is highly useful for laptops that are often offline or sleeping, where a regularly scheduled backup job is unlikely to occur at the odd moments when the device is online. By running a backup job immediately when the PC boots, the device is more likely to complete a successful backup job.

However, recent versions of Windows have expanded how widely “Fast Startup” is applied across different PCs, to the point that a Windows laptop will often not restart, but only simulate a restart via hibernation-related techniques. This has a negative effect on the “Run when PC starts” option as it was only triggered via a full restart, which is not the default behavior in current versions of Windows.

As a result, we have extended the “Run when PC starts” option to count waking up from sleep as “starting the PC”. This is more in keeping with the behavior of current-generation laptop computers and it should make the option work as-expected in more cases. Compared to the old behavior, it is likely that additional backup jobs could be run unexpectedly, but our expectation is that this is not a bad thing, and the result will be more reliable overall.

Comet Server web interface enhancements

The 23.5 Thebe release last month included a major redesign of the Comet Server web interface. We’ve continued to build upon this throughout June in the 23.6.x Voyager series with many enhancements for server operators.

One area of focus was on ease-of-use. When configuring a Protected Item for Application Aware Writer, Hyper-V, or Microsoft Exchange, you can now use the top-right button to remotely browse the customer’s PC to select items for backup. Compared to finding individual virtual machine IDs, this is a significant improvement to the ease-of-use of this feature.

Additionally, when saving changes in the Settings page, the page will now intelligently wait for settings to be applied, instead of leaving you at a web browser refresh screen. This makes for a much more intuitive and user-friendly experience. The Comet Server web interface will now also warn you more clearly about invalid bucket names for cloud storage.

There was also a particular focus on performance enhancements for the Comet Server web interface. Loading the web interface should be snappier and with fewer loading spinners, as the necessary information is able to be loaded in parallel, as well as reused from previous lookups. The Quick Search area is now faster and has a new design style. When remotely controlling a connected device to start a restore job, the restore job will reuse information known by the web interface instead of recalculating it, resulting in a restore job that starts faster and finishes faster.

A third area of focus throughout the month was on fixing known issues that have been reported. Thank you to all partners who reported issues – the latest 23.5.x and 23.6.x updates should have addressed all the web interface issues raised to this point.

CometCon 2023

Following on from last year’s successful event, we hosted another week-long meetup with Comet team members from all over the country. With a strong focus on technical talks, networking, and a special coffee-tasting event, everyone had a great week! I’d like to extend a special thank you to our guest speakers!

That’s all for this month – the blog will return next month with more news about all the latest changes to Comet.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About Comet
We are a team of dedicated professionals committed to developing reliable and secure backup solutions for MSP’s, Businesses and IT professionals. With over 10 years of experience in the industry, we understand the importance of having a reliable backup solution in place to protect your valuable data. That’s why we’ve developed a comprehensive suite of backup solutions that are easy to use, scalable and highly secure.

23.6.1 ‘Voyager’ released

Changes compared to 23.5.0

NOTICE: The “Run when PC Starts” option will now also apply to devices waking up from Sleep

New Features

  • Protected Items defined by Policy can now optionally remain linked for future changes
  • Added several new admin permissions to allow a global admin to help prevent a tenant admin from seeing the Comet service or storage provider types in use. The global admin can hide server history and server info widgets on the dashboard, prevent creation of storage via templates or custom storage, and can also filter the list of allowed cloud storage providers

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About Comet
We are a team of dedicated professionals committed to developing reliable and secure backup solutions for MSP’s, Businesses and IT professionals. With over 10 years of experience in the industry, we understand the importance of having a reliable backup solution in place to protect your valuable data. That’s why we’ve developed a comprehensive suite of backup solutions that are easy to use, scalable and highly secure.

23.6.0 ‘Voyager’ released

Changes compared to 23.5.0

NOTICE: The “Run when PC Starts” option will now also apply to devices waking up from Sleep

New Features

  • Protected Items defined by Policy can now optionally remain linked for future changes
  • Added several new admin permissions to allow a global admin to help prevent a tenant admin from seeing the Comet service or storage provider types in use. The global admin can hide server history and server info widgets on the dashboard, prevent creation of storage via templates or custom storage, and can also filter the list of allowed cloud storage providers

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About Comet
We are a team of dedicated professionals committed to developing reliable and secure backup solutions for MSP’s, Businesses and IT professionals. With over 10 years of experience in the industry, we understand the importance of having a reliable backup solution in place to protect your valuable data. That’s why we’ve developed a comprehensive suite of backup solutions that are easy to use, scalable and highly secure.

23.5.0 ‘Thebe’ released

Thebe is the latest entry in our quarterly rollup series. It branches off from our main rolling Voyager development into a fixed target for our partners to qualify and build upon. 

Like Comet’s previous recent quarterly software releases, ‘Thebe’ is named after a moon of Jupiter, which in turn takes its name from an ancient Greek mythological figure. It is a very small moon with only 0.004x earth’s gravity, meaning it is less likely to shape itself into a sphere – in fact a large impact crater covers around 40% of its surface area.

It was discovered by the Voyager 1 and 2 spacecraft in 1979, but owing to its small size and position, almost nothing more could be discovered until the next spacecraft Galileo visited two decades later. Scientists believe it contains water ice.

As for the software, Comet 23.5.0 ‘Thebe’ brings 10 features and 22 enhancements, including S3 Object Lock support for immutable protection against ransomware, a new design for the Comet Server web interface, an official Docker container, a C# SDK, support for Azure Key Vault codesigning, and more.

As always for a new quarterly release, there are two changelogs for 23.5.0 ‘Thebe’ depending on whether you are coming from the previous quarterly release or the previous Voyager release:

Changes compared to 23.2.2

Breaking Changes

This release makes some changes to how codesigning works in Comet Server, which includes bundling a PKCS#11 engine.

  • If you are using a hardware dongle for Authenticode EV codesigning, you may require an updated codesigning configuration
  • Performing Windows codesigning from an ARM64 Linux version of Comet Server now requires glibc

New Features

  • Cosmetic overhaul for the Comet Server web interface

  • An official Comet Server docker container, which offers MSPs another deployment option. For more details, visit this link
  • Support for Azure Key Vault as an option for Windows Authenticode codesigning

  • Ability to use S3 object locking
  • New option to permanently remove files marked for deletion in versioned S3 storage
  • New Comet Server home page widgets for Protected Items types, server storage, server self-backup, and server replication
  • When configuring an exclusion via Policy in the Comet Server web interface, default suggested exclusion paths have been added
  • Ability to search for items to restore within Storage Vault snapshots via the Comet Server web interface
  • A Test Connection button has been added to Storage Template configuration dialog
  • Authenticode codesigning has been applied to the Comet Backup client uninstaller on Windows

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About Comet
We are a team of dedicated professionals committed to developing reliable and secure backup solutions for MSP’s, Businesses and IT professionals. With over 10 years of experience in the industry, we understand the importance of having a reliable backup solution in place to protect your valuable data. That’s why we’ve developed a comprehensive suite of backup solutions that are easy to use, scalable and highly secure.

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