EasyVista has announced that it has been recognized as a “Customers’ Choice” in the 2025 Gartner Peer Insights “Voice of the Customer” report for IT Service Management Platforms. This is the second consecutive year the company has received this honor, which is based entirely on the verified feedback and reviews of end-users.
Why This Recognition Matters
The Gartner report synthesizes customer reviews into valuable insights for IT decision-makers. EasyVista was one of only two vendors out of 17 evaluated to receive this distinction, surpassing market averages for Overall Experience, User Interest, and Adoption. The company earned an impressive overall rating of 4.9 out of 5 stars, with 89% of reviewers stating they would recommend the platform. Top scores were achieved in critical areas including Product Capabilities, Sales and Deployment Experience, and Support.
Commitment to Customer-Centric Innovation
According to EasyVista’s Chief Product Officer, this award is particularly significant because it comes directly from the customers who use the platform daily. It validates the company’s commitment to exceeding user expectations by providing a platform that not only ensures seamless integration and security but also helps position IT as a strategic leader. The platform’s features, such as intelligent automation and enhanced self-service, are designed to help organizations transform complexity into opportunity and fully leverage the potential of AI.
About EasyVista
EasyVista is a leading IT software provider delivering comprehensive IT solutions, including service management, remote support, IT monitoring, and self-healing technologies. We empower companies to embrace a customer-focused, proactive, and predictive approach to IT service, support, and operations. EasyVista is dedicated to understanding and exceeding customer expectations, ensuring seamless and superior IT experiences. Today, EasyVista supports over 3,000 companies worldwide in accelerating digital transformation, enhancing employee productivity, reducing operating costs, and boosting satisfaction for both employees and customers across various industries, including financial services, healthcare, education, and manufacturing.
About Version 2 Digital
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.
Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.
