Founded in 1997, Distilled emerged as a pioneering real estate platform designed to simplify the property search for buyers in Ireland. Over the years, the company expanded through acquisitions and partnerships, such as Daft.ie, DoneDeal.ie and Adverts.ie, and became part of the international group, Adevinta. Today, Distilled focuses on managing these major brands within Ireland, offering comprehensive real estate and classified advertisement services.

Being established in the 90s means that the technological stack is based on bespoke applications not fully compatible with all types of modern security platforms. The dedicated team had to manually configure, maintain, and upgrade the company’s physical infrastructure whether it was holidays, weekends, or after-hours. Transitioning to a modern company mindset, Distilled had to change its approach — IT Operations Manager Joe O’Brien shared how it happened.

The challenge

Complex infrastructure support for remote teams

As the global pandemic shifted work from office to home, Distilled faced significant challenges with their legacy applications, which were accessible only through an office IP address.

This setup granted employees access to essential systems, enabling productivity across dispersed locations. However, working with legacy applications required extra labor to support them, expanding the work scope for the IT team.

The situation called for a revision of the existing technology stack. It was necessary to exchange complex applications with solutions that are easy to use and don’t require hands-on presence. These changes enabled remote teams to access the company network securely.

The solution

Focus on a simple and secure solution

Distilled turned to NordLayer to address their connectivity and security challenges. By implementing NordLayer’s dedicated server option, the company secured a fixed IP address, simplifying remote access without the need for complex and unreliable VPN setups.

The integration with Distilled’s Identity and Access Management solution ensured that only company-managed devices could access these systems, enhancing overall security.

Distilled has a layered security strategy, one of which is based on fixed IP addresses to confirm and control user access. This way the IT team can coordinate permissions, manage employee accounts, and ensure that the company network is under a sufficient security layer.

Moreover, the company settled for 2 dedicated servers so they can rest assured that if the primary server goes down or is overloaded, the backup server will help maintain service levels unimpacted.

Why choose NordLayer

NordLayer was selected for its simplicity, reliability, and ease of integration. Unlike other solutions that required additional infrastructure, NordLayer offered a straightforward, out-of-the-box solution.

It allowed the IT team at Distilled to deploy a secure access system in minutes, significantly reducing the administrative overhead associated with managing traditional VPN solutions.

A hardware-free solution to securely connect to the company network

Distilled was looking for an easy way to give all their end users a single fixed IP address for the whole company. Other systems they looked at required adding additional infrastructure into their offices, which the team had to manage themselves. With NordLayer, it’s all included.

The outcome

Removing the complexity for the user and IT team

The adoption of NordLayer has led to a more flexible and secure remote working environment at Distilled. Employees now enjoy seamless access to critical applications without the hassles of a traditional VPN.

The solution has proven reliable, with no significant downtime reported, allowing the IT team to focus on more strategic tasks rather than maintaining complex network infrastructures.

Moreover, the IT Operations Manager got a lot of positive feedback from users that the app runs in the background, it doesn’t interfere with their work and he himself has nothing to worry about.

Pro cybersecurity tips

In cybersecurity, you have to know the drill. How to practise security, prevent data breaches, and stay out of the bad actors’ radar. To achieve it you don’t have to climb mountains, just be cautious and aware. Here are some tips on how Joe O’Brien, Distilled IT Operations Manager, practices security on a daily basis and you are welcome to join these activities.

Through strategic use of technology and a focus on security, Distilled has not only adapted to remote work challenges but has also positioned itself as a leader in using cybersecurity solutions to enhance business operations.

With 27% of the US workforce operating remotely, companies need efficient and secure ways to connect users and central servers.

Microsoft’s Remote Desktop Protocol has become a go-to option for flexible working. More than 50% of companies report using RDP in the past year, and it’s not hard to see why. RDP allows fast connections and seamless remote work.

But is RDP a secure option for your workforce? As always, the answer depends on your security setup.

This blog will explore how RDP works and some of the main RDP vulnerabilities. As we will see, remote access creates significant security risks. However, these risks can be managed if you follow our RDP security tips and implement smart remote access solutions. Let’s find out more.

What is RDP?

Businesses use the Remote Desktop Protocol (RDP) to communicate with and control external devices. Created by Microsoft, RDP enables seamless remote work via Windows systems.

RDP functions by creating sessions between clients and servers. Clients request access. Servers authenticate requests and transmit a graphical interface to the remote client. This interface replicates the desktop contained on the server and functions just as if installed on the client.

The Remote Desktop Protocol supports this setup by carrying data about mouse movements, clicks, and keyboard presses. The protocol converts activity into data packets, which the server converts into graphical updates.

In the process, a lot of information passes across the RDP connection. RDP access handles document printing, audio, and video communications, collaborative editing, and file transfers. Much of this information could be very valuable in the wrong hands.

Why use RDP?

RDP allows remote workers to access resources located in central data centers. Workers can run applications and manipulate files just as they would in on-premises offices. Users do not need to install apps locally or download documents for local use. Everything stays on-site.

RDP also enables technicians to access remote devices. On-site specialists can diagnose problems, deliver security patches, assess device postures, and monitor remote operations. Managers and security teams can easily train remote workers.

Technicians favor the RDP protocol due to its reliability and speed. Windows compatibility is another attractive feature, making it convenient for most organizations. However, there is a downside: RDP security issues.

What are the main RDP security issues?

RDP is a transfer protocol, and protocols are almost always vulnerable to external attacks. That’s not all. Attackers can also target the servers and applications used to enable RDP access.

Attacks range from mild irritants to serious threats that put workloads and data at risk. Companies using RDP for remote work need plans to handle these threats and keep data safe.

Security planning starts with awareness of common RDP threats. Here are some of the most common (and damaging) vulnerabilities:

• Unsecured ports. RDP always uses port 3389 to establish connections. This is an external and open port. Malicious actors can impose themselves between users and port 3389 to steal credentials via on-path attacks. Attackers can then use the open port to access servers or devices.

• Credentials theft. Weak credentials are a critical RDP security issue. Users often reuse passwords for RDP and email and access web applications. Attackers obtaining these user credentials can implant ransomware via workloads or servers. Even slightly different passwords are vulnerable to brute-force attacks.

• Server exploits. In the past, Microsoft’s RDP services have fallen victim to remote code execution vulnerabilities. Hackers use flaws in servers or protocol codes to gain unauthorized access. For instance, an exploit called BlueKeep once exposed millions of RDP servers to external attacks. Microsoft resolved the BlueKeep issue, but exploits can emerge at any time.

• Protocol tunneling. In tunneling attacks, hackers implant malicious code within protocol traffic. RDP traffic appears to be legitimate but carries malware or other harmful agents. Even worse, many standard firewalls struggle to detect this type of attack.

• Session hijacking. Attackers can gain access to active remote desktop access sessions. In these situations, attackers can explore any resources available to legitimate remote users. Until they are detected, they can implant malware, extract data, and disrupt operations.

• DDoS attacks. Attackers often use protocols to flood networks with traffic and take systems offline. RDP is vulnerable to DDoS-style attacks because it uses an open port, and servers generally do not enforce rate limits. The protocol is also relatively resource intensive, meaning attackers must unleash less traffic to achieve results.

How to secure RDP

Securing your Remote Desktop Protocol setup should be an urgent task. RDP is involved in 90% of cyberattacks, and the consequences of attacks are severe. RDP is a critical vector for ransomware, and attackers can use exposed work environments to steal confidential data.

There is some good news. Properly secured remote desktop protocol implementations are hard to infiltrate and secure. Let’s run through some best practices to create a secure remote desktop environment.

• Use stronger passwords. Brute-forcing attacks are much harder to mount against complex passwords. Avoid any words related to individuals or the company, and always avoid recycling passwords from other logins. Use password managers to generate strong passwords that are impossible to guess.

• Change your RDP port. Changing your listening port from 3389 helps make RDP secure by limiting external access. Changing the port is a sensible first step, as it blocks many automated port attacks.

• Use access controls. Administrator accounts can change RDP settings or use their privileges to access other network resources. Use access management tools to apply the principle of least privilege. Provide access to administrators when they need it for specific tasks. Otherwise, allow the fewest possible permissions for all remote users.

• Apply firewall protection. Strengthen your defenses by casting Windows Firewall protection around RDP environments. Windows Firewall rules for RDP connections block external traffic but allow authorized users to access network resources.

• Use Network-Level Authentication (NLA). Network-level authentication is native to RDP systems and adds an extra layer of authentication for every session. Users seeking RDP access must supply an additional form of identification, such as smart cards, one-time passcodes, or biometrics.

• Implement lockout policies. Lockout policies block users after a certain number of unsuccessful logins. This is a good starting point for blocking brute-force attacks.

• Monitor user sessions. Track user activity during RDP sessions to detect suspicious behavior. Monitoring should check for spikes in resource usage. This could suggest a DDoS-style attack. Technicians should also monitor access to sensitive files and limit access to essential resources.

• Add Virtual Private Network (VPN) protection. VPNs ensure secure remote access by creating encrypted shields around remote connections. Users log onto a VPN gateway before accessing RDP servers. This adds an extra barrier for hackers and effectively anonymizes traffic.

• Update RDP tools regularly. Promptly apply security updates for remote desktop applications and Windows Server. Ensure VPNs, multi-factor authentication tools, and firewalls are up to date. Regular updates cut the risk of exploits, making life much harder for would-be attackers.

• Train staff in RDP security. Never allow remote workers to use RDP connections without security training. Ensure workers know how to use passwords, VPNs, and multi-factor authentication. Outline security and compliance policies.

Eliminate RDP vulnerabilities using NordLayer

RDP is among the most common secure remote access solutions available. Yet, it is not necessarily the best way to ensure secure remote access—at least not on its own.

The solution lies in combining Microsoft’s security features with external security tools. On-board tools like NLA, port settings, and user monitoring all help. However, NordLayer’s Smart Remote Access ensures secure RDP connections with end-to-end encryption.

NordLayer provides secure remote access solutions to meet your remote device access needs. Create virtual LANs around every network endpoint and protect remote users via VPN coverage. Cloud LAN enables secure file sharing from device to device, troubleshooting others’ devices, and using remote devices as virtual machines for work.

Benefit from the flexibility and efficiency remote work provides while avoiding security nightmares. To find out more, contact the NordLayer team today.

Imagine you’re at your favorite coffee shop, buying a latte with your credit card. In that brief moment of swiping or tapping your card, a complex web of data transfers occurs behind the scenes. Your payment information travels through various networks, all the way to the merchant’s bank, to authorize the transaction. This seamless experience relies heavily on stringent security measures to protect your sensitive cardholder data from potential cyber threats.

For businesses handling payment card data, achieving firewall PCI DSS compliance is essential to maintaining this security. Without it, the integrity of these daily transactions—and the trust customers place in using their payment cards—would be at significant risk.

This article explores the importance of PCI DSS compliance for firewall configurations, the benefits of implementing a PCI DSS-compliant firewall, and how NordLayer’s cloud firewall can help your organization achieve and maintain compliance.

What is firewall PCI DSS compliance?

Firewall PCI DSS compliance involves meeting the security standards set by the Payment Card Industry Data Security Standard (PCI DSS) for firewall configurations. These standards offer guidelines on how cardholder data should be protected from unauthorized access and breaches by controlling and monitoring inbound and outbound traffic between trusted and untrusted networks.

A firewall is a security barrier that enforces access control lists (ACLs) and other protective measures to manage traffic. In the context of PCI DSS, a compliant firewall configuration must restrict unauthorized access to cardholder data while ensuring secure communication channels for legitimate traffic. This involves a combination of hardware and software firewalls, virtual private networks (VPNs), and other network security measures.

Benefits of a PCI DSS-compliant firewall

Implementing a firewall that adheres to PCI requirements offers many advantages, enhancing both security and operational efficiency for your business. By ensuring your firewall configuration is PCI DSS-compliant, you gain the following benefits:

• Strengthened network security: A PCI DSS-compliant firewall enforces stringent protective measures, including precise control over inbound and outbound traffic. This enhanced security posture minimizes the risk of unauthorized access and data breaches by restricting access to sensitive data.

• Improved customer trust & satisfaction: Demonstrating compliance with PCI DSS builds customer confidence in your ability to safeguard their payment card data. By protecting cardholder data effectively, you foster trust and potentially increase customer loyalty and satisfaction.

• Mitigation of financial risks: Non-compliance with PCI DSS can lead to significant financial penalties. A PCI DSS-compliant firewall helps avoid these fines, ranging from $5,000 to $100,000 per month. Additionally, preventing breaches protects your organization from the costs associated with data recovery, legal actions, and loss of business.

• Streamlined compliance & audit processes: Meeting PCI DSS requirements simplifies compliance with other regulatory frameworks. It also streamlines audit processes by ensuring that protective measures are in place and regularly tested, reducing the burden of demonstrating compliance during audits.

• Competitive market advantage: Achieving firewall compliance can serve as a differentiator in a competitive market. Businesses that prioritize security and compliance can appeal to customers and partners who value data protection, providing a competitive edge.

By leveraging these benefits, your organization not only strengthens its security posture but also positions itself to avoid the significant fines and penalties associated with non-compliance.

Avoiding fines and penalties

Failure to comply with PCI DSS can lead to severe financial and reputational consequences. Financially, non-compliance can result in substantial fines imposed by payment processors or acquiring banks. These fines vary based on the severity and duration of non-compliance.

For example, in 2019, Marriott International faced a fine of over $120 million due to a data breach, underscoring the significant financial risks involved. Beyond fines, non-compliance often leads to increased operational costs due to more frequent and stringent audits, which require additional resources and can disrupt regular business activities.

The reputational damage resulting from non-compliance can be even more detrimental. Customers expect businesses to protect their payment card data, and a breach can severely erode trust. According to a 2024 study by CivicScience, 56% of customers express a complete lack of trust in a company post-breach. Consumers aged 25-44 are more forgiving, while those aged 45-54 are least likely to trust a company again.

High-profile breaches have shown that customer confidence can erode rapidly, resulting in decreased sales and a long-term decline in market value. Based on recent Forbes research, 80% of customers in developed countries will abandon a business if their personal data is compromised in a security breach. Negative word-of-mouth and media coverage further amplify the reputational damage, making it challenging for businesses to rebuild trust and attract new customers.

Moreover, the legal ramifications of a data breach can be significant. Businesses may face lawsuits from affected customers or regulatory bodies, leading to costly legal proceedings and settlements. For instance, Target’s data breach cost the organization an $18 million settlement​.

These legal battles not only strain financial resources but also contribute to ongoing negative publicity, compounding the damage to the brand’s reputation. Thus, adhering to PCI DSS requirements is crucial not only for regulatory compliance but also for maintaining financial health and customer trust.

Meeting specific PCI requirements

Businesses must comply with various PCI DSS requirements to achieve compliance. These requirements—including maintaining a secure firewall configuration and regularly updating antivirus software—are designed to protect cardholder information by establishing and maintaining robust protective measures over time. Below is an overview of key PCI DSS requirements for effective firewall setup and network security:

Install and maintain a firewall configuration

Businesses must define and enforce firewall rules that control traffic between trusted and untrusted networks. To protect cardholder information, businesses must install and maintain a PCI DSS-compliant firewall setup.

Pro tip: Configure a business firewall to block all traffic from untrusted networks except for specific IP addresses necessary for business operations.

Do not use vendor-supplied defaults for system passwords and other security parameters

Using default settings is a common vulnerability. Businesses must change default passwords and settings to secure configurations and reduce the risk of unauthorized access.

Pro tip: Change the default admin password on a firewall to a complex, unique password.

Protect stored cardholder data

This requirement emphasizes protecting payment card information stored in databases, files, and other storage systems. Businesses must use encryption and other protective measures to secure stored cardholder data.

Pro tip: Encrypt credit card numbers in a database to prevent unauthorized use of the data.

Encrypt transmission of cardholder data across open, public networks

Businesses must encrypt payment card information when transmitting it over open public networks to protect it from interception by unauthorized parties.

Pro tip: Use SSL/TLS encryption to secure the transmission of credit card information from a customer’s browser to the business’s web server.

Use and regularly update anti-virus software or programs

This requirement involves deploying anti-virus software to protect systems from malware and regularly updating these programs to defend against new threats.

Pro tip: Install anti-virus software on all systems that handle cardholder data and schedule regular updates to ensure protection against the latest malware.

Develop and maintain secure systems and applications

This involves implementing security patches, conducting vulnerability scans, and maintaining secure development practices to protect applications that handle sensitive data.

Pro tip: Regularly update PCI DSS-compliant firewall software to the latest version to protect against known vulnerabilities.

Restrict access to cardholder data by business need to know

Access to payment card information should be limited to individuals whose job responsibilities necessitate it. Implementing access control lists (ACLs) helps ensure that only authorized personnel have access to sensitive information.

Pro tip: Set firewall rules to allow only the relevant departments access to payment card data.

Identify and authenticate access to system components

Businesses must use robust authentication mechanisms, such as strong passwords and multi-factor authentication, to verify the identity of users accessing system components.

Pro tip: Require employees to use a combination of passwords and biometric authentication to access network firewalls.

Restrict physical access to cardholder data

Restricting physical access involves controlling who can physically access systems and storage areas that contain cardholder data. This includes using locks, access cards, and surveillance systems.

Pro tip: Install keycard access controls and surveillance cameras in data centers that store cardholder data.

Track & monitor all access to network resources and cardholder data

Comprehensive logging and monitoring of firewall logs and network activities are essential to track access to cardholder data and identify suspicious activities.

Pro tip: Use a logging system to monitor and analyze all access attempts to cardholder data and generate alerts when unauthorized access occurs.

Regularly test security systems & processes

Regular testing involves conducting security assessments, vulnerability scans, and penetration testing to identify and address potential weaknesses in security systems.

Pro tip: Schedule regular penetration tests to evaluate the effectiveness of firewall rules and network security measures.

Maintain a policy that addresses information security for all personnel

Businesses must develop and maintain a comprehensive information security policy that outlines security responsibilities, processes, and protocols for all personnel.

Pro tip: Create a security policy that includes guidelines for firewall management, incident response, and employee training.

Implementing effective firewall configurations

Achieving PCI DSS compliance involves installing network firewalls and configuring them effectively to protect sensitive cardholder data and mitigate potential threats. This requires a comprehensive approach that includes defining clear security policies, segmenting your network, integrating advanced detection systems, and conducting regular assessments and updates.

Below are the best practices for configuring a PCI DSS-compliant firewall:

1. Define clear security policies

Establish and document security policies that specify what traffic is allowed or denied. Regularly review and update these policies to reflect evolving security needs and threats.

2. Segment your network

Network segmentation involves dividing your network into smaller segments, each with its own security controls. This limits the exposure of cardholder data and helps contain potential breaches.

3. Implement intrusion detection & prevention systems

Integrate intrusion detection and prevention systems (IDPS) with your firewall to detect and respond to suspicious activities. These systems help identify unauthorized access attempts and mitigate potential threats.

4. Conduct regular vulnerability assessments

Performing regular vulnerability scans helps identify weaknesses in your firewall configuration. Address identified vulnerabilities promptly to maintain a strong security posture.

5. Keep firewall firmware & software up to date

Attackers can exploit outdated firmware and software. Regularly update your firewall to the latest versions and apply security patches to protect against known vulnerabilities.

6. Monitor & log firewall activity

Implement logging and monitoring to track firewall activities, including traffic, configuration changes, and access attempts. Use logs to investigate and respond to suspicious activities.

7. Conduct regular firewall audits

Regular audits of your firewall configuration ensure it remains compliant with PCI DSS firewall requirements. Audits should include reviewing firewall rules, testing intrusion detection capabilities, and verifying network segmentation.

How NordLayer can help in achieving PCI DSS compliance

Navigating PCI DSS compliance can be complex, but NordLayer’s cloud firewall solution simplifies the process. Here’s how NordLayer can support your compliance efforts:

• Simplified compliance management: NordLayer’s cloud-based firewall offers centralized control and visibility, making it easier to manage firewall configurations and demonstrate compliance with PCI DSS. You can efficiently configure firewall rules, monitor traffic, and generate compliance reports.

• Enhanced security features: NordLayer’s solution includes advanced security features such as intrusion detection, virtual private networks (VPNs), and multi-factor authentication. These features help secure your network and protect cardholder data from unauthorized access.

• Scalable & flexible deployment: NordLayer’s cloud-based firewall can quickly be scaled according to your business needs. Whether you require protection for a small office or a large enterprise, NordLayer adapts to your security requirements.

• Comprehensive support & guidance: NordLayer provides expert support to help you navigate the complexities of PCI DSS compliance. NordLayer’s team can assist with any questions or challenges from setup to ongoing management.

• Cost-effective solution: NordLayer’s subscription-based model offers predictable pricing, eliminating the need for significant upfront investments in hardware and maintenance. This makes it a cost-effective alternative to a traditional hardware firewall.

• Secure Remote Access: NordLayer’s cloud-based firewall supports Secure Remote Access, allowing employees to connect safely from any location. This is particularly important for maintaining security and compliance in remote work environments.

In conclusion, firewall PCI DSS compliance is crucial for protecting sensitive data and maintaining customer trust. By implementing effective firewall configurations and leveraging solutions like NordLayer’s cloud firewall, businesses can meet PCI requirements, enhance their network security, and avoid non-compliance’s financial and reputational consequences.

For more information on how NordLayer’s cloud-based firewall can help your organization achieve PCI DSS compliance, visit NordLayer’s cloud firewall.