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24.6.8 Voyager released

Changes compared to 24.6.7

Enhancements

  • Disabled selecting Hyper-V ‘All VM Snapshots’ mode on operating systems where it is not supported

Bug Fixes

  • Fixed an issue preventing individual files to be selected during the granular restore process on the Comet Backup desktop app
  • Fixed a cosmetic issue with translations not applying for some detailed error messages

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About Comet
We are a team of dedicated professionals committed to developing reliable and secure backup solutions for MSP’s, Businesses and IT professionals. With over 10 years of experience in the industry, we understand the importance of having a reliable backup solution in place to protect your valuable data. That’s why we’ve developed a comprehensive suite of backup solutions that are easy to use, scalable and highly secure.

24.6.7 Voyager released

Changes compared to 24.6.6

New Features

  • Added SMB Storage Vault option to the Comet Server Service Manager first use wizard

Bug Fixes

  • Fixed an issue with Microsoft 365 listing that caused processing to fail when SharePoint Sites are locked
  • Fixed an issue with operating system information being incomplete for Windows devices
  • Fixed an issue causing certain Gradient PSA failures to retry for an unnecessarily long time

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About Comet
We are a team of dedicated professionals committed to developing reliable and secure backup solutions for MSP’s, Businesses and IT professionals. With over 10 years of experience in the industry, we understand the importance of having a reliable backup solution in place to protect your valuable data. That’s why we’ve developed a comprehensive suite of backup solutions that are easy to use, scalable and highly secure.

24.6.6 ‘Voyager’ released

Changes compared to 24.6.5

New Features

  • Added an option to have failed backup jobs retry after a configurable period of time
  • Added ability to bulk convert Storage Vaults created with S3-backed Storage Role templates to direct S3 Storage Vaults
  • Added support for restoring a Windows Disk Image backup from a Linux device
  • Added a Linux ISO option when using the Create Recovery Media feature

Enhancements

  • Added an automatic clean up of stale Storage Vault locks immediately when a device reboots, or wakes from sleep
  • Added support for custom prefix directories for IAM-compatible Storage Template providers
  • Added an explanation tooltip for unavailable features in the Create Recovery Media dialog in the Comet Backup desktop app
  • Added safeguards to ensure the Hyper-V Protected Item “Latest VM state” mode is only used with supported Windows versions, in the Comet Server web interface and the Comet Backup desktop app
  • Improved the performance of evaluating the “if last job was missed” schedule option

Bug Fixes

  • Fixed an issue when restoring Disk Image Protected Items to VMware virtual disk files with ZERO extents present
  • Fixed an issue with “Converting PfxData: pkcs12: unknown attribute” error messages when Comet Server uses some types of SSL certificate
  • Fixed an issue with unclear error messages when running a Hyper-V Protected Item using “Latest VM state” mode on unsupported Windows versions
  • Fixed an issue with the Comet Backup desktop app not allowing you to create an IDrive Storage Vault with a bucket name that is five characters long
  • Fixed an issue with the Create Recovery Media dialog not allowing moving to the next page when manually typing a path to create an ISO file
  • Fixed a cosmetic issue with misleading appearance of the Create Recovery Media dialog if the image generation failed

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About Comet
We are a team of dedicated professionals committed to developing reliable and secure backup solutions for MSP’s, Businesses and IT professionals. With over 10 years of experience in the industry, we understand the importance of having a reliable backup solution in place to protect your valuable data. That’s why we’ve developed a comprehensive suite of backup solutions that are easy to use, scalable and highly secure.

July 2024: What’s New?

Written by Callum Sinclair – Product Engineering Manager. 

“What’s New?” is a series of blog posts covering recent changes to Comet in more detail. This article covers the latest changes in Comet Voyager over July 2024.

There were six Comet releases during July – four in the Voyager release series, plus two updates for our Enceladus release series.

We’ve landed a few large and exciting features:

Back Up and Restore Advanced NTFS Features

The NTFS filesystem on Windows supports many advanced features. One feature is its advanced permission and ACL support, allowing control over which Windows user accounts have access to read or access certain files. Another special NTFS feature is Alternate Data Streams (ADS), which allow the file’s main content to be accompanied by entirely different data streams.

In Comet version 24.6.2 or later, we have added a new option “Back up extra system permissions and attributes” to configure for File & Folder Protected Items.

When the new option is selected, Comet will back up the following additional NTFS data:

  • Attributes (system, hidden, integrity)
  • Alternate Data Streams (ADS)
  • Extended Attributes (EA)
  • Full Windows permissions (SACL / DACL)

The extra permissions and attributes are preserved for files and directories. When the file or directory is restored from a Windows device, the permissions and attributes will be re-applied. If the restore takes place on a non-Windows device, the extra information will not be available.

Protecting Alternate Data Streams on Windows devices is vital for maintaining data integrity, application functionality and security. You can now easily include these important attributes in your backups, ensuring a robust and secure backup strategy.

Granular Restore for FAT32, EXT4, and XFS filesystems

Granular Restore enables the recovery of individual files and folders from within a virtual disk image, without having to restore the entire disk.

As part of Comet 24.6.3, we have improved our Granular Restore feature to work with FAT32, EXT4, and XFS filesystems. For partners protecting Linux based Virtual Machines using our Hyper-V or VMware Protected Items, you will be able to recover individual files and folders without needing to restore the entire VM. To make use of this feature, all you need to do is upgrade to Comet version 24.6.3 or later.

This means you are able to recover data faster, reducing downtime and enhancing productivity.

Improved retries for S3 Storage Vaults Downloads

Networking related errors are an inevitable part of downloading data from a S3 Storage Vault. Previously, when downloading data from an S3 Storage Vault, Comet would attempt up to 10 retries to successfully download the data. However, each time an error occurs, the process has to start over from the beginning. This is particularly problematic for Comet’s index files, which can become quite large.

If Comet is unable to successfully download the index files, it is unable to start the back up job. This is because the index files are a critical part of how Comet backs up data to Storage Vaults.

With Comet 24.6.2, we have improved downloads from S3 Storage Vaults to dynamically restart from where they left off, instead of starting over from the beginning. This means that when an error occurs, Comet can resume the download from the point where the interruption happened. This reduces the amount of data that needs to be re-downloaded and improves the overall reliability of Comet when backing up to a S3 Storage Vault.

Notice: Windows System Backup Protected Item Deprecation

Our Windows System Backup Protected Item is being deprecated. Before we added our Disk Image Protected Item, Windows System Backup Protected Item was a great way to backup and restore entire Windows disks. However, it required spool space (temporary storage) to be able to perform this backup. This means for a 500GB disk, Comet requires an additional 500GB of free space for this Protected Item to work.

As part of our deprecation process for our Windows System Backup Protected Item, upon upgrading to Comet 24.6.3 or later, back up jobs for this Protected Item will now finish with a warning status. Please convert these Protected Items to Disk Image Protected Items before this option is removed from Comet in November (Comet Release 24.11).

We’re committed to continuously improving our services and look forward to delivering even more enhancements in the future. Thank you for your continued support!

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About Comet
We are a team of dedicated professionals committed to developing reliable and secure backup solutions for MSP’s, Businesses and IT professionals. With over 10 years of experience in the industry, we understand the importance of having a reliable backup solution in place to protect your valuable data. That’s why we’ve developed a comprehensive suite of backup solutions that are easy to use, scalable and highly secure.

24.6.5 Voyager released

Changes compared to 24.6.4 

Bug Fixes

  • Fixed an issue with the Users list page in the Comet Server web interface being reverse sorted by default
  • Fixed an issue with the Settings and Admin Account pages failing to render for an admin user in the Comet Server web interface
  • Fixed an issue with Comet Server config files being updated with an invalid Admin Organization
  • Fixed a crash when loading the Comet Server web interface on a Comet Server with Auth Role disabled

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About Comet
We are a team of dedicated professionals committed to developing reliable and secure backup solutions for MSP’s, Businesses and IT professionals. With over 10 years of experience in the industry, we understand the importance of having a reliable backup solution in place to protect your valuable data. That’s why we’ve developed a comprehensive suite of backup solutions that are easy to use, scalable and highly secure.

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