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Delta-first or traditional? Choosing a migration approach

Choosing the right migration approach for your project

A successful migration starts long before you move the first file, and the consequences of insufficient planning and preparation can be disastrous. Back in 2019, British bank TSB locked millions of customers out of their accounts, following a failed IT migration. In 2022, the bank was fined over £48 million for its failure to manage the migration effectively. 

Three migration approaches: pros and cons

1. Traditional migration (waterfall methodology)

The traditional approach involves migrating bulk mail and drive items, followed by regular, smaller (delta) migrations of new and modified files. 

By moving bulk data upfront and capturing recent files with delta migrations, traditional migrations minimise downtime. There are some drawbacks – you need robust processes to track, detect, and sync delta migrations accurately. And the initial bulk migration is resource-intensive. 

Traditional migrations are linear, making it harder to change tactics once the project is in motion. This type of migration is a solid fit for high-volume systems with active users but might be too rigid for simple migrations or time-limited projects. 

2. Delta-first migration

Delta-first migrations are like traditional migrations in reverse. 

New and recently updated (delta) data is migrated first. Then historical (bulk) data is migrated later. It’s a less conventional approach but gives users immediate functionality with minimal operational impact.

Teams can move into the destination platform faster, and incremental delta migrations mean the bulk migration is smaller (and faster). 

There are limitations, though. You need to maintain source and destination platforms throughout the migration. Separating delta and bulk data requires robust tracking mechanisms to manage transfers. Dependencies between delta and bulk data mean certain files may not function properly until the full migration is complete, and you need to sync both data types continuously.

3. Google migration mould (domain switch)

A Google migration mould lets users keep their domain name when moving from an existing Google workspace to a new one. A company could benefit from this approach if they’re moving to a new workspace but need to keep their existing domain name and email addresses. 

There’s a specific methodology which requires temporary domains to do the bulk migration, and a domain switch during the delta migration. Google’s tailored advanced migration settings such as selective data transfers and preserved permissions for shared drives, calendars, and files make the process easier. 

There are drawbacks though – Google API limits restrict the number of daily data transfers, and certain types of data (such as comments in a document) might not be migrated. Using a cloud migration service can get you past some of these limitations.

How to know which migration approach is right

To determine the right approach for your next migration, we recommend you work backwards. The most pressing outcome of the migration will most likely dictate the approach:

Goal: Limited downtime and business continuity

If limited downtime and business continuity are your main focus, a traditional approach ensures historical data is available for your go-live date. You can migrate users simultaneously with a big bang cutover, and avoid downtime by scheduling the migration over a weekend or planned closure. 

Goal: Speed

If you’re looking for speed, choosing not to migrate permissions on folders and files, selecting a specific date range (e.g. the last 12 months’ data), and getting users to delete unwanted data can speed things up. 

Goal: Vacating incumbent platform immediately

If your priority is vacating the platform immediately, a delta migration that moves recent data – say, 30 days’ worth – means you can go live fast. Then, you can backfill your target destination with historical data post-cutover. 

Other factors that influence how quickly you can complete a migration include:  

  • Amount and type of data
  • Data per user 
  • Folder, file, and email count
  • Media (MIME) types 
  • A lack of documentation for legacy systems 
  • Ability to coexist in two different environments

Can you combine migration approaches?

Combining migration approaches is possible and may in some cases be necessary to work around more complex migration scenarios and conflicting goals. Here’s an example:

A multinational company wants to prioritize its specific users and teams in their migration. The company completes a bulk migration for non-critical users and shared drives during planned downtime. Then, the company completes a delta-first migration for critical teams and executives’ recent data (e.g. the last 30 days) into the target system for immediate access. Historical data is backfilled post-cutover to limit delays.

CloudM can help you make the best choice

You can count on CloudM Migrate for a smooth migration. Choose from white glove migration services where we take care of the migration for you. Or get tailored training and advice through our consulting services that equip your team with the skills to deliver frictionless migrations.

About CloudM
CloudM is an award-winning SaaS company whose humble beginnings in Manchester have grown into a global business in just a few short years.

Our team of tech-driven innovators have designed a SaaS data management platform for you to get the most from your digital workspace. Whether it’s Microsoft 365, Google Workspace or other SaaS applications, CloudM drives your business through a simple, easy-to-use interface, helping you to work smarter, not harder.

By automating time-consuming tasks like IT admin, onboarding & offboarding, archiving and migrations, the CloudM platform takes care of the day-to-day, allowing you to focus on the big picture.

With over 35,000 customers including the likes of Spotify, Netflix and Uber, our all-in-one platform is putting office life on auto-pilot, saving you time, stress and money.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

Choosing a software solution: Eight things to consider for the NIS2 directive

The Network and Information Securities Directive (NIS) 2 aims to increase the security and resilience of essential services and digital infrastructure in the European Union. It affects essential entities (including energy, transport, and banking) and important entities (such as postal, food, and manufacturing).  

The legislation came into force on 18 October 2024, following the creation of national laws based on the directive. Key requirements include risk assessment, management and prevention, incident reporting within 24 hours, and backup and disaster recovery.

Software can help mandated organisations maintain compliance and stay ahead of cybersecurity threats. Here’s what you should look for in NIS2 compliance software.

What do you need to keep in mind when choosing a new software solution?

Fines and punishments for NIS2 are stringent – up to 2% of global annual revenue. Staying compliant isn’t just a cybersecurity matter, it’s a financial one. 

CloudM helps you meet the NIS2 implementation requirements with Backup, our solution for preventing data loss and ensuring recovery and restoration. Backup keeps data protected in the background, while you’re free to focus on the business.

€10 million

Essential entities face fines of up to €10 million or 2% of global annual revenue.

€7 million

Important entities face fines of up to €7 million or 1.4% of global annual revenue

 

These software features help stay on track and ensure compliance with the NIS2 directive.

 

1. Automation

Under the NIS2 directive, organizations need to have regular backups so critical data can be restored following an incident. When this process is automated it reduces the risk of human error and enables business continuity. Features like automated event logging and detection also mean you’re in a better position to meet the 24-hour incident response time. 

 

2. Support

With just 24 hours to respond to an incident, additional support from your software vendor can be a lifeline.

Responsive, round-the-clock support helps you navigate incidents swiftly and effectively within 24 hours. Beyond incident support, modern software providers also offer guidance and training on how to use tools effectively, so you can ensure future NIS2 compliance and be prepared for what’s ahead. 

 

3. Security and compliance

Effective prevention can help you avoid the most harmful situations. Using end-to-end encryption, single sign-on, multi-factor authentication, and role-based access controls protects your data. Your software provider should also meet security standards, such as ISO 27001, which demonstrates they use data protection best practices.

 

4. Incident reporting 

You need fast and comprehensive incident reporting mechanisms to meet the 24-hour requirement for NIS2 compliance

Real-time monitoring, alerting, and automated logging of suspicious or unusual activity can help you achieve this. These features enable your security team to respond effectively before any damage is done – and means instead of searching for the specific cause, they can focus on solutions for recovery first.

 

5. Disaster recovery

As the spate of recent NHS cyberattacks prove, security breaches are a real threat, with serious consequences for organizations.

Data recovery tools help to ensure business continuity. Frequent, automated data backups enable you to recover the most recent file versions. Flexible restoration options – such as folder, user, and item-specific recovery – can be particularly helpful if you only need to complete a partial restoration. 

 

6. Scalability and flexibility

Organizational data grows as your business does, and the ability to handle more of it is essential for NIS2 compliance. Every piece of data your organization gains is something that could leak or be accessed by a cybercriminal. 

Finding software that’s scalable and flexible will help you maintain business continuity. Whether you’re responding to regulatory or organizational changes, having software that grows with you and updates in line with new legislation is key. 

 

7. Data protection and privacy

Strict data retention controls – including the ability to wipe data as needed and limit access to business-critical data – can help you meet NIS2 directive risk management requirements.

Security requirements differ in every region, and your software should be able to accommodate these variations. Consider the range of security standards your organization needs to meet – and whether your chosen provider is set up for future changes. 

 

8. Customizable security settings

All organizations require different levels of data access. Getting this right can help you meet NIS2 risk management, incident prevention, and corporate accountability requirements.

Opt for software with adjustable access levels and protocols depending on organization size and the amount of data. By assigning specific permissions to people in your organization, you can limit the risk of data falling into the wrong hands.

 

About CloudM
CloudM is an award-winning SaaS company whose humble beginnings in Manchester have grown into a global business in just a few short years.

Our team of tech-driven innovators have designed a SaaS data management platform for you to get the most from your digital workspace. Whether it’s Microsoft 365, Google Workspace or other SaaS applications, CloudM drives your business through a simple, easy-to-use interface, helping you to work smarter, not harder.

By automating time-consuming tasks like IT admin, onboarding & offboarding, archiving and migrations, the CloudM platform takes care of the day-to-day, allowing you to focus on the big picture.

With over 35,000 customers including the likes of Spotify, Netflix and Uber, our all-in-one platform is putting office life on auto-pilot, saving you time, stress and money.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

Product release: Seamless Chat-to-chat migration with CloudM Migrate 4.1

Streamline collaboration with Chat-to-Chat rehydration  

With CloudM Migrate 4.1, moving your Google Workspace Chat data to a new tenant is easier than ever. Whether you’re restructuring or going through a merger or acquisition, keep your conversation history intact and accessible in your destination tenant.

Retain your conversation history in Google Chat

The new release ensures that crucial Chat conversations are retained and rehydrated directly into Google Chat (in Google Spaces) in your new tenant, so your team can pick up right where they left off.

Which Chat elements will be migrated? 

The following items will be migrated: 

  • Direct Chat messages
  • Messages within migrated spaces
  • Attachments, reactions and GIFs
  • Quoted messages (displayed with manual quotations at the destination due to API limitations)

See it in action

Watch our video walkthrough to explore chat-to-chat migrations.


For a step-by-step guide,
visit our knowledge base.

No data left behind: complete Google to Google migrations

With Migrate 4.1 CloudM are leading the way in migrating many key data types of the Google ecosystem. From email, Chat and Spaces to Shared Drives, Calendars and Tasks, data and files are rehydrated into the destination tenant. This seamless transfer ensures your team can continue working without friction or disruption.

About CloudM
CloudM is an award-winning SaaS company whose humble beginnings in Manchester have grown into a global business in just a few short years.

Our team of tech-driven innovators have designed a SaaS data management platform for you to get the most from your digital workspace. Whether it’s Microsoft 365, Google Workspace or other SaaS applications, CloudM drives your business through a simple, easy-to-use interface, helping you to work smarter, not harder.

By automating time-consuming tasks like IT admin, onboarding & offboarding, archiving and migrations, the CloudM platform takes care of the day-to-day, allowing you to focus on the big picture.

With over 35,000 customers including the likes of Spotify, Netflix and Uber, our all-in-one platform is putting office life on auto-pilot, saving you time, stress and money.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

Seamless integration of Google Workspace tenants transforms Atlassian post-acquisition

Migration scope

A Google Workspace tenant-to-tenant migration with data consisting of:

600+ users

Over 600 users with emails, contacts, calendar, tasks and user drive files

14 million email messages

Over 1TB of email data and 14 million email messages

350,000 documents

26 Shared Drives with over 380 GB of data and 350,000 documents

Background

Atlassian is a global software company with more than 4,000 employees that makes software to help teams organize, discuss, and complete their work.  

Seisma Group is an Australia and New Zealand based managed services provider (MSP) with a specific focus on cloud and infrastructure, strategy and advisory, engineering, delivery and digital platforms. Seisma Group is a longstanding partner of CloudM, delivering successful migrations and SaaS solutions to customers worldwide. 

Use case: merging two Google tenants following acquisition

Following its acquisition of Loom, a video messaging tool, Atlassian was looking to consolidate the two separate Google instances. With a history of successful migrations completed in the past, Atlassian chose to work with Seisma Group (formerly known as Fronde) who in turn selected CloudM Migrate as the tool of choice to deliver the tenant-to-tenant migration:

“CloudM is our preferred choice. We have worked with the tool in the past, so we can be certain that it will deliver results for our customers.”
– Hardy Patel, Technical Consultant, Seisma Group

Preparation and insight put the customer at ease

Despite this being a tenant-to-tenant migration of two Google Workspace instances, the project requires the same attention to detail and preparation as migrations of different productivity suites. From watch point meetings to identify potentially tricky elements of the migration to ensuring the impact on the users is as limited as possible and ongoing support following the migration, Seisma Group worked with Atlassian to ensure a smooth transition. 

This approach was reassuring for the customer as Harrison Novak, Senior Technical Support Analyst, Atlassian, explains:

“After that initial watch points meeting, everyone on the Loom and Atlassian team was really impressed. There were so many watch points that we would have never considered. Just going through all of the individual components that comprise a Google Workspace environment and making sure that we have visibility into all of those really put me at ease.”

Expect the unexpected – and make the most of it

The initial scoping exercise showed that the migration included over 600 users and 1 terabyte of data. The data consisted of contacts, calendars, tasks, Drive items and 14 million emails. There were also 26 Shared Drives with a total of 380 gigabytes of data and 350,000 documents. 

While the project started well, the team hit a stumbling block when they discovered a number of contractor accounts that did not have a destination account. The creation of these accounts took longer than expected, but the team made good use of that time by determining naming conventions and setting up the migration so that when the accounts were finally created, the migration could proceed and complete as quickly as possible. 

 

A rewarding project with unexpected outcomes

With migrations, the focus is typically on whether they were completed on time and without significant disruption to users. Harrison, who was working for Loom before the acquisition, identifies another benefit:

“This migration was the first big step into integrating two completely separate organizations. For the first few months after the acquisition, it very much felt like Loom was still a separate entity. Combining all of our Google content with the overarching Atlassian organization has really helped the sense that we are one team and not just a little separate bubble off to the side somewhere.”

A hugely important measure of success for Atlassian was the seamlessness of the migration. With no data loss, CloudM and Seisma Group successfully delivered on that front. As Harrison puts it: “There was an immediate reduction of confusion of how things work and where files are. There was this sense of seamlessness instead of chaos.”

CloudM Migrate was essential to achieve this outcome for the customer. Hardy, who has experience working with other migration tools, explains:

“There’s no other tool I would consider for this type of migration. CloudM is our preferred migration partner and the tool that we use for all of our migrations.”

About CloudM
CloudM is an award-winning SaaS company whose humble beginnings in Manchester have grown into a global business in just a few short years.

Our team of tech-driven innovators have designed a SaaS data management platform for you to get the most from your digital workspace. Whether it’s Microsoft 365, Google Workspace or other SaaS applications, CloudM drives your business through a simple, easy-to-use interface, helping you to work smarter, not harder.

By automating time-consuming tasks like IT admin, onboarding & offboarding, archiving and migrations, the CloudM platform takes care of the day-to-day, allowing you to focus on the big picture.

With over 35,000 customers including the likes of Spotify, Netflix and Uber, our all-in-one platform is putting office life on auto-pilot, saving you time, stress and money.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

CloudM launches Migrate 4.0: revolutionizing data migrations with enhanced efficiency and user experience

CloudM is thrilled to announce the release of CloudM Migrate 4.0, a groundbreaking update that signifies a major milestone in the evolution of the industry-leading migration tool.  CloudM Migrate has been used in over 80 million data migrations so far, ensuring smooth transfer of user, email and file data following mergers and acquisitions, digital transformation projects and changes of productivity suite to Google Workspace or Microsoft 365. 

Introducing CloudM Migrate 4.0

Building on the longstanding success of its predecessors, CloudM Migrate 4.0 takes bold strides to enhance its feature set and user experience. This new version introduces conceptual changes and significant improvements to the user interface (UI), streamlining the migration process and boosting productivity for our users. Donna Torres, Managing Director of CloudM, comments: “With over 80 million migrations under our belt, we’re excited to build upon the success of Migrate with carefully considered, impactful features and enhancements. CloudM Migrate has served thousands of customers worldwide and we’re looking forward to supporting even more organizations move and manage their crucial business data.”

Revamped UI with efficiency at the heart

Migrate 4.0 features a completely redesigned UI that is more intuitive and easier to navigate, enabling users to complete their work more quickly and efficiently. With this major release, CloudM Migrate moves away from the previous configuration and child configuration concept. Migrations are now managed as projects with batches, centralizing the management of connections to source and destination platforms. This innovation reduces manual intervention and duplication, saving time and minimizing complexity.

As Shaun Richards, Product Manager Migrate, explains: “Migrate 4 represents a significant step up from its predecessors. The conceptual change from configurations to projects and batches unlocks a host of opportunities to manage migrations more efficiently, some of which we are releasing with 4.0 with others on the roadmap. The feedback from our beta testers has been incredibly positive and we’re excited to release Migrate 4 to a wider audience.”

CloudM Migrate 4.0 represents a conceptual change in how migrations are managed.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About CloudM
CloudM is an award-winning SaaS company whose humble beginnings in Manchester have grown into a global business in just a few short years.

Our team of tech-driven innovators have designed a SaaS data management platform for you to get the most from your digital workspace. Whether it’s Microsoft 365, Google Workspace or other SaaS applications, CloudM drives your business through a simple, easy-to-use interface, helping you to work smarter, not harder.

By automating time-consuming tasks like IT admin, onboarding & offboarding, archiving and migrations, the CloudM platform takes care of the day-to-day, allowing you to focus on the big picture.

With over 35,000 customers including the likes of Spotify, Netflix and Uber, our all-in-one platform is putting office life on auto-pilot, saving you time, stress and money.