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5 Simple Security Measures for SME Compliance on a Budget

Did you know that nearly half of small businesses experienced cybersecurity breaches in 2021? 

The information comes from a 2021 AdvisorSmith survey of 1,122 small business owners and managers. Yet, a whopping 61% of them aren’t concerned about falling victim to cyberattacks. They think they’re “too small to be a target.” 

Bad actors target small businesses and small-to-medium-sized enterprises (SMEs) just as frequently (if not more so) than established organizations. Websites get hacked, email accounts get compromised, and sometimes, employees even steal sensitive information. 

While it’s understandable for budget-conscious SMEs to put cybersecurity measures on the back burner, it just isn’t worth the risk. Especially when there are simple actions organizations of all sizes can take to improve their security tenfold. 

Before we dive into our top five cybersecurity tips for SMEs, let’s take a moment to better understand what factors might make your organization an easy target. 

Why SMEs Are Easy Targets for Cybercrime 

blue key with code overlayed on the image

As previously mentioned, many folks assume adversaries solely target enterprise companies because they provide larger opportunities for blackmail profits.

What they don’t realize is that SMEs are often targeted by chance, not by choice. Cybercriminals may impersonally wade through lists including hundreds of business names without doing much research into organizational holdings. 

With that said, SMEs and enterprise-level companies alike are often chosen for the following reasons: 

1. Money

Most cybercriminals carry out attacks for financial benefits. Naturally, receiving direct payments from victims is the most efficient way to profit from an attack. They usually lock down assets, before demanding a ransom to unlock them. 

Intellectual property (IP) is a highly motivating asset to steal. Criminals know that an SME will pay big to get it back as a leaked IP can bring a small business down to its knees. Some hackers also sell breached assets, data, and information in the black market for profit.

2. Company Damage

Alternatively, some attacks are politically, competitively, or ideologically motivated. Though it may sound like the plot of a thriller movie, disgruntled former partners, business rivals, and unhappy employees have all been known to hijack organizational systems. 

A successful cyberattack can cause major damage. They can wipe data, cause downtime, or even drive a total business shutdown. In addition to depleting bottom lines, they can ruin consumer trust. Breached SMEs also risk facing compliance ramifications, especially if the breach affected other consumers and other third parties. 

3. Access to Resources

Cyberattacks can also be aimed at leveraging the company’s resources and relationships. For example, cybercriminals may target your business as part of a larger DDoS attack, to steal customers’ personally identifiable information (PII) for financial fraud, or just to hijack your computer resources for crypto mining.

4. Testing Tactics

Software engineers aren’t the only ones who run tests! Cybercriminals sometimes experiment with new tactics and attack vectors on smaller businesses before targeting the big fish in the pond. 

SMEs are an easy target in such cases because the criminals expect their defenses to be weak. Don’t allow your organization to be someone’s stepping stone to a more high-impact target.

5. Becoming a Casualty in a Supply Chain Attack

Finally, SMEs are sometimes victims of circumstances. An attack may target a large vendor’s asset and infect the entire supply chain, spreading out to customers, other third parties, and even SMEs that interact with the compromised assets or parties. 

These unintentional attacks may still end up crippling businesses. There are many other reasons why SMEs make easy targets for criminals. But the bottom line is that SMEs’ resource limitations can make them attractive and impactful targets to cybercriminals. 

Read Combining Business Priorities and Security: Choose Your Own Adventure.

5 Simple Security Measures for SMEs

coworkers in sever room looking at a tablet

Whether you’re the target of an intentional attack or a victim of an unintentional attack, the implications of a security breach can be dire. 

It’s better to take a proactive approach to cybersecurity than deal with potential financial, legal, and reputational challenges down the line. Below are five simple measures that can help you to improve your business’s cybersecurity even on a budget: 

1. Implement Multi-Factor Authentication

Leveraged credentials such as passwords cause 61% of data breaches. Implementing multi-factor authentication can help in reducing these breaches.

Multi-factor authentication (MFA) is a security method for protecting access to online resources by utilizing multiple (often two) factors to verify a user’s identity. The MFA requires an additional form of identity besides a password. This can be a security key, biometric data, one-time passcode (OTP) via email or SMS, or a push notification from a supported smartphone or tablet app. 

Implementing MFA has many benefits, including securing your resources even if your passwords have been compromised. 

Read How Effective Is Multi-Factor Authentication.

2. Stay on Top of Patch Management

Antivirus software is great at stopping known malware threats. But admins must keep systems up to date in order for them to work properly. This is why it’s important to stay on top of patch management. Your computers, servers, and operating systems should always be patched. 

System patch management is critical because patches often fix bugs and address security vulnerabilities in operating systems. For the modern business with distributed workforces and a variety of work devices and operating systems, manual patching can be a headache. Consider cloud patch management solutions within unified toolkits like the JumpCloud Directory Platform. 

Here’s how JumpCloud cloud patch management works for Mac and Windows systems. 

3. Use Firewalls

A firewall is a security system that filters network traffic and prevents unauthorized access to your network. Besides blocking unwanted traffic, firewalls also protect your systems from malicious software infections. It prevents unauthorized access to sensitive company data. They are an invaluable tool in web traffic management.

With a dependable firewall in place, only trusted sources and IP addresses can access your systems. Firewalls often differ based on their structure, functionality, and traffic filtering methods. Some of the most common firewalls include:

Firewalls are crucial components of any perimeter-based cybersecurity. For your network and devices to be protected, you need to properly set up and maintain your firewall. Always ensure your firewalls are up to date.

4. Enforce Strong Password Policies 

All your cybersecurity efforts can go to waste if you have ineffective password policies. Besides emphasizing strong passwords that are difficult to crack, you should also encourage your employees to change their passwords regularly and not share them with other people. Implement multi-factor authentication as discussed above.

Read Best Practices for IT Security Passwords. 

5. Implement the Principle of Least Privilege

People within your organization can pose significant security risks too. Insider threats happen when people with access and privileges abuse them. This is why it’s crucial to carefully consider who needs access to what.

Implementing the principle of least privilege will protect your resources from insider threats. Additionally, it makes it easier to monitor compliance and makes it easier for your employees to access the resources they need instead of having to sift through everything.

Read Your Guide to Privileged Access Management. 

Simplify Security With JumpCloud

For SMEs with lean budgets, cybersecurity can feel unattainable. But you can’t afford to completely skip on security. 

The five simple, cost-effective actions outlined above can significantly improve cybersecurity without breaking the bank. There are also affordable tools such as JumpCloud, with a la carte options, that can help SMEs streamline security efforts in a centralized platform. 

Simplify your security with JumpCloud.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About JumpCloud
At JumpCloud, our mission is to build a world-class cloud directory. Not just the evolution of Active Directory to the cloud, but a reinvention of how modern IT teams get work done. The JumpCloud Directory Platform is a directory for your users, their IT resources, your fleet of devices, and the secure connections between them with full control, security, and visibility.

CISA BOD 23-01: Why vulnerability scanners miss the mark on asset inventory

On October 3, 2022, the Cybersecurity and Infrastructure Security Agency (CISA) issued Binding Operational Directive (BOD) 23-01: Improving Asset Visibility and Vulnerability Detection on Federal Networks. The directive requires that federal civilian executive branch (FCEB) departments and agencies perform automated discovery every 7 days and identify and report potential vulnerabilities every 14 days. Additionally, it requires the ability to initiate on-demand asset discovery to identify specific assets or subsets of vulnerabilities within 72 hours of receiving a request from CISA.

To meet these requirements, agencies will need to start with an accurate asset inventory. Most agencies will attempt to leverage existing solutions, like their vulnerability scanners, to build their asset inventories. It seems reasonable to do so, since most vulnerability scanners have built-in discovery capabilities and can build asset inventories. However, they will quickly learn that vulnerability scanners are not up for the task and cannot help them sufficiently and effectively meet the requirements laid out by CISA.

Let’s take a look at why agencies need a solution solely focused on asset inventory, in addition to their vulnerability scanner, if they want to tackle CISA BOD 23-01.

Asset inventory is a foundational building block

Every effective security and IT program starts with a solid asset inventory. CISA BOD 23-01 reinforces that imperative. Specifically, it states, “Asset discovery is a building block of operational visibility, and it is defined as an activity through which an organization identifies what network addressable IP-assets reside on their networks and identifies the associated IP addresses (hosts). Asset discovery is non-intrusive and usually does not require special logical access privileges.”

What does this mean? FCEB agencies looking to meet the requirements outlined by CISA BOD 23-01 must be able to discover managed and unmanaged devices connected to their networks. Internal and external internet-facing assets must be cataloged with full details and context. All within the timeframe outlined by CISA.

So now, the question is why vulnerability scanners can’t be used to meet the requirements laid out in the directive.

The challenges of asset inventory with vulnerability scanners

As the number of devices connecting to networks continues to grow exponentially, agencies need to stay on top of these devices; otherwise, they could provide potential footholds for attackers to exploit. However, common issues like shadow IT, rogue access, and oversight continue to make it difficult to keep up with unmanaged devices. BOD 23-01 highlights the importance of identifying unmanaged assets on the network. That’s why the need for a fully comprehensive asset inventory is the key to adequately addressing the directive.

So, why can’t vulnerability scanners deliver on asset inventory? Most vulnerability scanners combine discovery and assessment together, resulting in slower discovery times, delayed response to vulnerabilities, and limited asset details. As a result, most agencies are left wondering how they can do a better job building their asset inventories.

Combining discovery and assessment slows everything down

Vulnerability scanners typically combine asset discovery and assessment into one step. While on the surface, this appears to be efficient, it is actually quite the opposite. In regards to asset discovery, CISA BOD 23-01 specifically requires that FCEB agencies perform automated discovery every 7 days and identify and initiate on-demand discovery to identify specific assets or subsets of vulnerabilities within 72 hours of receiving a request from CISA.

Because vulnerability scanners leverage a lot of time-consuming checks, they’re not able to scan networks quickly enough. Add in the complexity of highly-segmented networks and maintenance windows, and it is nearly impossible to effectively utilize vulnerability scanners for discovery and meet the timing requirements outlined by CISA.

Under the new directive, assessing the potential impact of vulnerabilities becomes even more urgent. Agencies will need to perform on-demand discovery of assets that could be potentially impacted within 72 hours, if requested by CISA. When security news breaks, agencies need to respond as quickly as possible, but vulnerability scanners slow down the process. In a scenario like this, it would be more efficient to have a current asset inventory that agencies can search–without rescanning the network. This is particularly useful if agencies know there are specific assets they need to track down, they can query their existing asset inventory to identify them immediately.

For example, let’s say a new vulnerability is disclosed. Vendors will need some time to develop the vuln checks, and agencies will need to wait for the vuln checks to become available. Once they’ve been published, agencies can finally start rescanning their networks. Imagine waiting for the vuln check to be released, and then delaying the rescan due to scan windows. Without immediate insight into the potential impact of a vulnerability, agencies are playing the waiting game, instead of proactively being able to assess the risk.

How agencies can speed up discovery

So, what can agencies do? Let vulnerability scanners do what they do best: identify and report on vulnerabilities. Complement them with a dedicated solution that can automate and perform the discovery of assets within the timeframe set by the directive. In order to accomplish this, the asset inventory solution must be able to quickly and safely scan networks without a ton of overhead, be easy to deploy, and help security teams get ahead of new vulnerabilities.

Agencies need to have access to their full asset inventory, on-demand, so they can quickly zero in on any asset based on specific attributes. This information is invaluable for tracking down assets and investigating them, particularly when new zero-day vulnerabilities are uncovered. When the new zero-day is announced, agencies can find affected systems by searching across an existing asset inventory–without rescanning the network.

Meet CISA BOD 23-01 requirements with a dedicated asset inventory solution

It is increasingly evident that decoupling discovery and assessment is the most effective way to ensure that agencies have the data needed to accelerate vulnerability response and meet the requirements outlined in the directive. Because let’s face it: vulnerability scanners are really good at vulnerability enumeration–that’s what they’re designed to do. However, they really miss the mark when it comes to discovering assets and building comprehensive asset inventories. Because vulnerability scanners combine discovery and assessment, they aren’t able to scan entire networks quickly, and at times, they don’t fingerprint devices accurately.

As a result, many agencies are wondering how to meet the requirements outlined in CISA BOD 23-01 if they can’t depend on their vulnerability scanner for discovery. Agencies will need to start looking for a standalone asset inventory solution that is capable of performing unauthenticated, active discovery, while also enriching data from existing vulnerability management solutions.

How runZero can help agencies focus on asset discovery

runZero separates the discovery process from the vulnerability assessment stage, allowing agencies to perform discovery on-demand. Because runZero only performs discovery, it can deliver the data about assets and networks much faster than a vulnerability scanner. Customers have found that runZero performs scans about 10x faster than their vulnerability scanner, allowing them to:

  • Get a more immediate day one response to new vulnerabilities.
  • Gather as much information as possible about assets while waiting for vulnerability scan results.

That means, while waiting for vulnerability assessments to complete, agencies can already start digging into their asset inventory and identifying assets that may be impacted by a vulnerability. runZero regularly adds canned queries for assets impacted by newly disclosed vulnerabilities and highlights them via Rapid Response. Users can take advantage of these canned queries to instantly identify existing assets in the inventory that match specific identifiable attributes. For example, querying by hardware and device type can narrow down assets to a specific subset that may be affected by a vulnerability. All of the canned queries can be found in the Queries Library.

All in all, runZero is the only asset inventory solution that can truly help FCEB agencies stay on top of their ever-changing networks. By decoupling asset discovery from vulnerability assessment, agencies will gain visibility and efficiencies, while meeting the requirements set by CISA BOD 23-01.

 
 

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About runZero
runZero, a network discovery and asset inventory solution, was founded in 2018 by HD Moore, the creator of Metasploit. HD envisioned a modern active discovery solution that could find and identify everything on a network–without credentials. As a security researcher and penetration tester, he often employed benign ways to get information leaks and piece them together to build device profiles. Eventually, this work led him to leverage applied research and the discovery techniques developed for security and penetration testing to create runZero.

How to Manage Privileges in Endpoints?

If you are running an organization, you should be concerned with managing endpoint privileges to ensure devices such as laptops, smartphones, and tablets do not pose a threat to the cybersecurity of your company.

In this sense, one can use a PAM solution to support privilege management and avoid risks when not implementing the principle of least privilege.

In this article, we explain how this works and how GO Endpoint Manager can help you. To facilitate your understanding, we divided our text into topics. They are:

  • What is Endpoint Privilege Management?
  • How does a PAM Solution Support Privilege Management?
  • GO Endpoint Manager as a Solution for Managing Privileges in Endpoints
  • About senhasegura

Enjoy the reading!

What is Endpoint Privilege Management?

Endpoint privilege management combines application controls and privilege management and enables a company’s employees to have enough access to perform their activities without having full entitlements to the IT system.

Through endpoint privilege management (EPM) technologies, professionals have access only to trusted applications and companies are able to remove local administrator access with little impact on end users.
In practice, we are referring to the implementation of the principle of least privilege, according to which employees receive only the necessary permissions to perform their tasks.

How does a PAM Solution Support Privilege Management?

Privileged Access Management (PAM) consists of a set of information security strategies and technologies that aim to protect accounts by controlling privileged access and permissions for users and reducing risks of external attacks as well as insider threats.

With its evolution, Gartner included two classifications that describe different PAM solution approaches. They are: Privileged Account and Session Management (PASM) and Privileged Elevation and Delegation Management (PEDM), which is nothing more than the endpoint privilege management.

The focus of PEDM is to provide more specific access controls than those provided by PASM, minimizing threats generated by excessive privileges. PASM is based on more basic methods to protect access, such as the use of passwords.

To gain access, machines and users check administrator accounts that have full or no access privileges.
With PEDM solutions, one can grant only the necessary access for the performance of certain tasks. Moreover, access can be limited to a specific time.

At the end of a session, privileges are revoked and if credentials are compromised, attackers will not be able to persist in their actions.

PASM associated with PEDM makes it possible to control the privileges of administrator accounts, consequently reducing insider and external threats.

Another important function of PEDM tools is to allow administrators to request new roles to obtain the necessary permissions to perform tasks so that privileges are assigned through a flexible approach.
In addition, they help organizations to comply with some criteria, as they often provide reports as well as monitoring capabilities.

GO Endpoint Manager as a Solution for Managing Privileges in Endpoints

GO Endpoint Manager is senhasegura’s PEDM solution. This tool is used to control the delegation of privileges to Windows and Linux-based endpoints, including Internet of Things devices and other wireless devices for corporate networks.

Through this feature, endpoints can be brought into compliance with the security standards of cybersecurity organizations and regulations, such as NIST, CIS Controls, and ISO 27001.

About senhasegura

We, from senhasegura, are part of MT4 Tecnologia, a group of companies focused on information security founded in 2001 and operating in more than 50 countries.

We propose to guarantee digital sovereignty and information security to our clients, granting control of privileged actions and data, and avoiding theft and leaks of information.

For this, we follow the lifecycle of privileged access management through machine automation, before, during, and after accesses. We also seek to:

  • Prevent companies from suffering interruptions in their operations;
  • Automatically audit the use of privileges;
  • Automatically audit privileged changes to detect privilege abuse;
  • Provide advanced PAM solutions;
  • Reduce cyber risks;
  • Bring organizations into compliance with audit criteria and standards such as HIPAA, PCI DSS, ISO 27001, and Sarbanes-Oxley.

Conclusion

By reading this article, you saw that:

  • Endpoint privilege management allows employees of a company to have enough access to perform their activities, without having full entitlements over the IT system;
  • PAM has two complementary approaches to protect accounts, namely: Privileged Account and Session Management (PASM) and Privileged Elevation and Delegation Management (PEDM);
  • GO Endpoint Manager is senhasegura’s PEDM solution. This tool is used to control the delegation of privileges to endpoints.

Was this article helpful to you? So, share our text with someone who might be interested in the topic.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About Segura®
Segura® strive to ensure the sovereignty of companies over actions and privileged information. To this end, we work against data theft through traceability of administrator actions on networks, servers, databases and a multitude of devices. In addition, we pursue compliance with auditing requirements and the most demanding standards, including PCI DSS, Sarbanes-Oxley, ISO 27001 and HIPAA.

ESET 於 Canalys 全球安全領導力矩陣 2022 (Global Security Leadership Matrix)獲評為冠軍

2022 年 12 月 20日 – 全球數碼安全領域領導者 ESET 宣布,於 Canalys 全球安全領導力矩陣 (Global Security Leadership Matrix)2022 中排名第一。Canalys 是一家領先的全球技術市場分析公司,通過既定渠道計劃,對領先的網絡安全供應商進行全面評估。ESET 持續的收入增長,包括 MSP 部分增長了 30%,加上其帳戶管理質量和整體經營便利性,在其合作夥伴中保持了高度評價。

ESET 合作夥伴計劃重視建立長期關係,這有助夥伴持續提供寶貴意見。現時 ESET 的銷售網絡由超過 10,000 個 MSP 和 24,000 個經銷商組成,MSP 仍然是戰略的核心部分。通過 MSP 提供 XDR 解決方案(包括 ESET Inspect 和 ESET Inspect Cloud)以鞏固戰略執行,這些解決方案以前僅向企業帳戶提供。

30 多年來,ESET 一直致力投資多層專有技術,以防止客戶的端點和系統受到已知和未見威脅的破壞。ESET 商務總監 Ignacio Sbampato 表示:「我們的目標是提供數碼安全,使企業的系統能夠平穩、安全地運行。 我們相信,我們為合作夥伴提供了最精密的多層技術,使他們能夠專注於業務進展這個最重要的事情上。」

作為一家專注於技術的私營公司,ESET 始終採取以科學為基礎、安全第一的方法,早已採用機器學習和雲端計算能力來開發全球威脅情報系統。ESET 商業解決方案連續備評為行業冠軍、頂級玩家和領導者。

關於Version 2

Version 2 Digital 是立足亞洲的增值代理商及IT開發者。公司在網絡安全、雲端、數據保護、終端設備、基礎設施、系統監控、存儲、網絡管理、商業生產力和通信產品等各個領域代理發展各種 IT 產品。透過公司龐大的網絡、通路、銷售點、分銷商及合作夥伴,Version 2 提供廣被市場讚賞的產品及服務。Version 2 的銷售網絡包括台灣、香港、澳門、中國大陸、新加坡、馬來西亞等各亞太地區,客戶來自各行各業,包括全球 1000 大跨國企業、上市公司、公用事業、醫療、金融、教育機構、政府部門、無數成功的中小企及來自亞洲各城市的消費市場客戶。

關於ESET
ESET成立於1992年,是一家面向企業與個人用戶的全球性的電腦安全軟件提供商,其獲獎產品 — NOD32防病毒軟件系統,能夠針對各種已知或未知病毒、間諜軟件 (spyware)、rootkits和其他惡意軟件為電腦系統提供實時保護。ESET NOD32佔用 系統資源最少,偵測速度最快,可以提供最有效的保護,並且比其他任何防病毒產品獲得了更多的Virus Bulletin 100獎項。ESET連續五年被評為“德勤高科技快速成長500 強”(Deloitte’s Technology Fast 500)公司,擁有廣泛的合作夥伴網絡,包括佳能、戴爾、微軟等國際知名公司,在布拉迪斯拉發(斯洛伐克)、布裏斯托爾(英國 )、布宜諾斯艾利斯(阿根廷)、布拉格(捷克)、聖地亞哥(美國)等地均設有辦事處,代理機構覆蓋全球超過100個國家。

Backup Strategy and the 3-2-1 Principle

Data loss comes in all sizes: small (individual files), medium (SharePoint site), and large (ransomware and disaster recovery). No matter the size of the loss of data, none of them are fun, and even the smallest of data loss events could leave you lacking your most critical data. That one spreadsheet or that one hard disk drive could have what you and your business rely on most – it’s not always something someone can “just create again” on a whim as data loss is indiscriminate in its impact. All data loss events negatively impact workflow, and all are risk and data protection concerns that ultimately are a business imperative. Proactive data protection through backup and data management is at the forefront of all of our minds—or at least should be. Now why is that? Years ago, the assumption prevailed that cloud services would “take care of everything” once you signed up for a cloud service, with backup being lumped in. But now, more than ever, as the awareness of shared responsibility models for SaaS applications grows which states it is the user who is responsible, it’s clear the onus is on you to have that backup strategy in place. That’s why the 3-2-1 backup rule—a principle established for on-premises infrastructure which requires multiple copies of backup data on different devices and in separate locations—is still relevant to today’s cloud-based infrastructures by providing essential data-protection guidelines.

Why Back Up Cloud SaaS Data, and Why Now?

Your data is critical to your business operations, and in many cases, maintaining control of and access to it is required by law. (Read more about how third-party security keeps companies in control of their data here.)

SaaS Shared Responsibility Model

Software-as-a-service providers have established documentation that clarifies the areas of responsibilities they have and also those responsibilities that are retained by the customer. Microsoft, well known for its Microsoft 365 SaaS offering, delineates the boundaries of shared responsibility in the cloud. While Microsoft does provide some degree of data protection, many people are not aware of the limitations of this protection. The short of it is that Microsoft does not provide suitable backup and restore functionality to customers. Learn more about why your M365 is not backed up (and how to fix it) in our in-depth article here.
And it’s not only Microsoft that has a shared responsibility for their SaaS services. Google (and backup files to Google drive) has what they refer to, almost ominously, as “shared fate” on Google cloud shared responsibilities. Likewise, Amazon Web Services (AWS) have their own shared responsibility model. It’s vital customers know and understand the extent of their agreement.

Risks to Data Security

In the days of on-premises backup, the only credible risks were acts of mother nature and hardware failure. That is, of course, if you ignore software issues. Lots of software (from firmware on RAID adapters to drivers to operating system filesystem implementations and the user applications) problems would cause data loss and a need for restore, from system level down to file level. (That’s one thing I don’t miss about the ‘90s.) However, in the cloud-computing era, the risks have evolved as much as the ways in which we create, share, and store data, so things are much more complicated now. With both the prevalence and penetration of ransomware, cybercrime, and not to mention the increased access users have in order to streamline collaboration interactions and boost productivity, data—the lifeblood of a company—has, in many ways, never been more susceptible to data loss, regardless of whether it’s international (malicious actors, ransomware, etc.) or unintentional (human error, accidental deletion). Sometimes going back to basics can be the place to start in developing or hardening security.

3-2-1 Backup Method

The 3-2-1 principle comes from the days of on-premises data storage. It is still commonly referenced today in the modern, cloud-computing area. Even though it isn’t directly applicable, word for word, to cloud data, this well-known and widely used principle can still be used today to guide security decision makers in their process of improving their security infrastructure against today’s data risks.
Roughly speaking, the 3-2-1 backup rule requires 3 copies of data, across two types of storage media, with one off-site copy stored.

What Is the Origin of the 3-2-1 Rule?

Backup and recovery solutions have existed since long before cloud computing. However, the methodologies have shifted due to the modernization of the infrastructures, behaviors, needs, and of course a lot more variables (but we won’t get into that here), which has resulted in some discrepancies between best-practice principles and their application to modern data infrastructures. This is also the case with the 3-2-1 backup rule, with the biggest change being the shift of how data is created and stored (or rather where). Formerly, production data was created on site and stored in on-premises hardware, alongside one backup copy, and the third being stored off premises and typically on tapes. ComputerWeekly has a feature on if the cloud has made 3-2-1 obsolete. In the cloud era, data is created in numerous places by remote workers in SaaS applications, where it is often transferred around the globe, and is stored “somewhere else” from a business’s physical office. More than likely, the extent of an answer to the question of “where is your data stored” is that it’s in the cloud. But is that backup? And what is true backup in the cloud?

How Does the Rule Apply to Cloud Backup?

We often see iterations of this backup principle in fancy infographics that almost forget to translate the rules to apply to the current scenarios. However, with a few tweaks, there’s plenty of relevant guidance that can help lead to a successful, modern, data security system.
Let’s look at the rules with a modern lens:

3 Copies of Your Data

The ‘3’ in the rule refers to the number of “copies of your data,” with one being the primary dataset in the production environment while the remaining two copies are backups. This is still applicable to modern data protection best practices.

2 Administrative Domains

As mentioned, the ‘2’ can be understood as “two administrative domains” so that copies are managed independently from the other or are stored within separate logical environments. You often see this written as “two types of media,” which is a relic from the on-prem past when it was made up of disks and tapes. Now, it’s about having copies across multiple disks and across two administrative domains so that one data-loss event cannot possibly—or is extremely unlikely to—impact all copies of the data. This is known as a logical gap. Without it, should there be a cloud-wide compromise (such as a breach) or data loss event of the cloud where your primary data lives, your data would not be available to you. One of the best-known examples of this is the Danish shipping giant Maersk and the infamous NotPetya cyberattack, dubbed “the most devastating cyberattack in history” in the full Wired story here. When working “in” the cloud, the building you are in isn’t of any real consequence to the data. Rather, it’s the cloud you are working in and storing data in that matters. In many regards, this step could envelop the step below, “1 copy external,” but in respect to the principle, it serves us here to keep it a separate consideration. Should there be a cloud-wide compromise or data loss event of the cloud where your primary data lives, your data would still be available to you by following the rule. Without doing so, you’ve lost access to your data (or even lost your data permanently), with an impact that has a massive potential for business disruption and costs (as in the case of Maersk).

1 Copy External

Formerly the ‘1 off-site storage copy,’ this still applies for the same reasons as it did in the past: You don’t want to store all of your data in the same exact location, and whether all are aware or not, the cloud is located in physical data centers. From the on-premises days, this meant literally having a copy of disks and/or tapes in a different location from your business in case someone, something, or some event with the power to destroy the building did so. Let’s call this the “in case of fire” step. In cloud computing, this means having a backup copy outside the cloud of the production environment and outside the administrative domain of the other backup. Remember, the cloud is ‘just’ physical data centers, so by working in the cloud, the centers you are storing your data in are of real importance to the data. What if the data center of the cloud you are working in is also the same data center that your backup cloud data is stored in? Should there be a data loss event at that center, all of your data would be at risk from that event. That’s bad.

Use Case: What would this look like in real life?

If, for example, you are working on a Microsoft Word document and you save it to OneDrive that has OneDrive Backup turned on, you’re totally protected, because it says “backup,” right? This is an example where the 3-2-1 principle still helps shed light on modern data protection in the cloud. By following the 3-2-1 rule above, one can deduct that this example isn’t backup (but neither is a lot of what SaaS providers offer as ‘backup’) because true backup requires a logical infrastructure separate from the primary data. As the “in case of fire” step requires, you must have one copy outside of the administrative domain. By working in and backing up OneDrive data to Microsoft’s cloud services, the data remains in the same administrative domain. What if something were to happen to Microsoft servers? You’d lose access to your primary data and the copies “backed up” since they all relied on the same cloud. What’s even worse is that since the backup is configured by “you” (i.e., the admin), a compromise of your account can unconfigure it, too. So, a simple case of ransomware could completely and automatically disable or work around such in-service protections—even leading to immediate backup data deletion. Keepit, on the other hand – aside from being separate (and therefore unlikely to be compromised at the same time by the same mechanism), as a dedicated backup solution – will actually protect even the administrator from quickly or immediately deleting backup data. In this respect, Keepit offers some of the most desirable features of “the tape in an off-site vault” in a modern cloud service solution.

Here’s how to use the 3-2-1 backup rule to ensure you’re covered: Independent cloud

If you’re interested in further reading, check out our e-Guide on SaaS data security for a thorough look into leading SaaS data security methodologies and how companies can raise the bar for their data protection in the cloud era. Convinced you need backup, but want to know more about data protection and management for your particular SaaS application, then explore how Keepit offers cloud data backup coverage for the main SaaS applications here.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About Keepit
At Keepit, we believe in a digital future where all software is delivered as a service. Keepit’s mission is to protect data in the cloud Keepit is a software company specializing in Cloud-to-Cloud data backup and recovery. Deriving from +20 year experience in building best-in-class data protection and hosting services, Keepit is pioneering the way to secure and protect cloud data at scale.