Skip to content

ITSM for Financial Services: Efficiency, Compliance, and Quality

A river of real-time data, operators monitoring critical flows from all over the world, a large number of interconnected devices: this is the ecosystem in which any investment bank is immersed daily.

Now, think about what can happen if even just one of those systems stops working, perhaps only for a few minutes.

The damage – economic, reputational, regulatory – can be incalculable. In this type of scenario, consequently, ITSM for financial services is an absolute necessity.

But what is ITSM, in a nutshell?

The acronym stands for IT Service Management and indicates the set of processes, practices, and tools used to design, deliver, manage, and improve IT services within an organization. Essentially, it is a structured approach to ensure that technology responds effectively and consistently to business needs, while improving operational efficiency and user satisfaction.

In this article, we will specifically see how ITSM supports banks, insurance companies, and financial institutions in the daily management of IT operations, with particular attention to cost optimization, regulatory compliance, and customer satisfaction (thus loyalty). Let’s say it right away: these aspects are closely related to each other.

ITSM for Financial Services: Why Is It Fundamental?

We answer the question that gives the title to this paragraph in a very concrete way, isolating three main cores. Those that we analyze below.

1. Management of  Compliance

The world of finance is one of the most regulated sectors in absolute terms. There are international regulations (such as GDPR, PCI-DSS, SOX, DORA), but also specific national ones, which impose stringent requirements in terms of security, traceability, and governance.

ITSM for financial services allows companies to structure coherent and documented processes, essential for facing audits and inspections in a more structured way, minimizing manual errors and discontinuities in processes. Thanks to a well-implemented system, every activity is recorded, every change is tracked, every resolved ticket is monitored: a necessary condition for managing complexity with rigor.

2. Optimization and Automation

It’s not enough to be compliant with regulations: you must be so while maintaining efficiency and agility. In this sense, ITSM offers the ideal framework for optimizing operational flows, reducing downtime, and introducing automation where it’s truly needed.

Therefore: more competitiveness, less risk.

Translated even more practically: all this allows IT departments to move from a purely reactive role to a strategic function, directly contributing to company value and Customer Satisfaction.

3. Transition to Proactive Management

Beyond the fundamental resolution of incidents, ITSM for financial services is a key point for the transition towards proactive service management. Thanks to integration with AIOps tools (such as automatic incident prioritization management) and predictive monitoring, it becomes possible to intervene before a problem impacts services in a problematic way. It’s a question of resilience of the technological infrastructure which, in turn, affects productivity, internal security, and customer satisfaction.

Get the latest ITSM insights! Explore AI, automation, workflows, and more—plus expert vendor analysis to meet your business goals. Download the report now!

The Key Functions of ITSM for Financial Services

IT Asset Management

Let’s start with a basic aspect. Monitoring, documenting, and protecting assets is essential to meet regulatory requirements (and again we return to the large and delicate theme of sector compliance). A Configuration Management Database (CMDB) allows mapping relationships between assets, configurations, and delivered services.

This involves improving asset traceability and automating update and security operations, in line with international regulations (as we have already emphasized above).

Incident Management: Reducing Downtime

More than in any other sector, in finance, time is money. Every minute of interruption can equate to huge losses.

That’s why it’s crucial to implement a solid incident management system, capable of detecting, classifying, assigning, and resolving IT incidents in a rapid and structured manner.

EasyVista’s Incident and Problem Management solutions allow you to automate all these flows, improving responsiveness and quality of responses. All tailored to your needs.

Change Management

Not just incidents. Every modification to an IT system can represent a risk. For this reason, Change Management in the ITSM field is fundamental to avoid unexpected interruptions, test changes in controlled environments, and ensure their correct release.

Watch out! This is a point to pay maximum attention to, especially in the current IT ecosystem, where updates chase each other at an increasingly accelerated pace.

ITSM and Security: A Delicate and Decisive Aspect

Before moving on to analyze the advantages of ITSM for financial services, we feel it’s fundamental to dedicate a focus to this crucial aspect. In the financial sector, security is not just a priority but an essential condition; and the challenges in this regard are increasingly complex. It’s the other side of digitalization, a side to take maximum care of.

Banking and insurance institutions manage enormous volumes of sensitive data: from customers’ personal information to financial data, through payment systems and trading platforms. Protecting all this digital heritage is fundamental to preserve user trust and the stability of the organization itself.

A well-structured ITSM system for financial services allows automating vulnerability management, integrating information from SIEM (Security Information and Event Management) tools, monitoring suspicious events, and tracking every activity through approved and controlled flows.

Attention: the theme of security intertwines with that of regulatory compliance, which we have already discussed. Adopting good ITSM solutions allows addressing both aspects in a single framework, with enormous advantages in terms of efficiency.

ITSM for Financial Services: The Concrete Advantages

The advantages deriving from the implementation of ITSM for financial services are multiple and interrelated; it’s already evident from what we have examined so far. Here below, however, we want to focus our attention on the three aspects that seem most decisive to us.

1. Operational Efficiency and Savings

Let’s start with an intuitive aspect. Thanks to automation, centralization of information, and reduction of human errors, ITSM allows significant savings in time and money. Operations become more streamlined, and staff can dedicate themselves to activities of greater strategic value.

2. Greater Transparency and Control

Real-time dashboards, automatic reporting, operation traceability: everything contributes to more effective IT governance, indispensable for maintaining compliance and intervening promptly in case of criticality. As we have seen, all this is crucial in an extremely complex and “variable” ecosystem like the financial one.

3. Customer Satisfaction

The optimization of IT services inevitably leads to a better Customer Experience. Reduced waiting times, faster resolutions, fewer errors: all elements that strengthen customer trust. And we know well how decisive this factor is to win the challenges of an increasingly open and fluid market.

Get the latest ITSM insights! Explore AI, automation, workflows, and more—plus expert vendor analysis to meet your business goals. Download the report now!

Best Practices for Implementing ITSM for Financial Services

Adopting an ITSM system in a financial context, therefore, brings with it truly important direct and indirect advantages. But implementation requires a careful and gradual approach, tailored to your company.

Here below we see some fundamental best practices in this regard:

  • Alignment between IT and business: one of the most common errors is considering IT as a department separate from business activities. In reality, a successful ITSM starts precisely from the integration between IT objectives and business objectives. To put it another way: technical processes must really and concretely support the organization’s needs.
  •  
  • Intelligent automation: automation is not just a matter of speed. It’s also precision, error reduction, and resource optimization. The adoption of tools that leverage artificial intelligence, machine learning, and robotic process automation allows radically transforming operational efficiency; and doing it in depth.
  • Integration with legacy systems: many financial entities still rely on dated systems. For this reason, it’s crucial to choose modular and flexible ITSM solutions, able to dialogue with existing infrastructures without compromising operational stability. The ability to gradually migrate towards more advanced technologies is a critical success factor.
  • Continuous staff training: tools alone are not enough. A change of mindset is needed. And to trigger it (and keep it alive) training is required. It’s necessary to provide structured updating paths for technical staff and decision-makers, with a focus on frameworks like ITIL, change management, and effective use of new technologies.
  • Choice of modular and scalable solutions: in the digital arena, “tools” and processes must continuously grow with the company. Cloud-based ITSM solutions — like EV Service Manager — allow adding functionalities over time, adapting to both immediate needs and future developments. This approach reduces the risk of obsolescence and maximizes return on investments.
  • Monitoring and continuous improvement. In conclusion, a key point. An effective ITSM system does not limit itself to initial implementation. It requires a continuous process of performance monitoring, data analysis, and introduction of incremental improvements. Never forget it.

Conclusions

In a sector where error margins are minimal and pressure is maximal, ITSM for financial services is an essential tool. It’s not just about “managing IT services,” but about ensuring operational continuity, protecting data, respecting regulations, and offering a service to customers in continuous improvement.

FAQ

What are the main benefits of ITSM for financial services?

Operational efficiency, security improvement, compliance with regulations, cost reduction, and improvement of customer experience.

What role does ITSM play in the security of financial services?

ITSM allows monitoring, tracking, and managing vulnerabilities in a centralized and automated way, reducing the risks of attacks and ensuring compliance with regulations.

What best practices should be followed to implement ITSM for financial services?

Integrate IT and business objectives, automate key processes, train staff, and adopt scalable solutions compatible with existing systems. Everything must be continuously monitored and improved.

About EasyVista  
EasyVista is a leading IT software provider delivering comprehensive IT solutions, including service management, remote support, IT monitoring, and self-healing technologies. We empower companies to embrace a customer-focused, proactive, and predictive approach to IT service, support, and operations. EasyVista is dedicated to understanding and exceeding customer expectations, ensuring seamless and superior IT experiences. Today, EasyVista supports over 3,000 companies worldwide in accelerating digital transformation, enhancing employee productivity, reducing operating costs, and boosting satisfaction for both employees and customers across various industries, including financial services, healthcare, education, and manufacturing.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

Scale Computing Announces Global Virtualization Solutions through Arrow Electronics

Collaboration Provides Intelligent, Scalable Solutions for Virtualization at the Edge and in the Data Center

Indianapolis, IN – May 7, 2025 – Scale Computing, the industry leader in edge computing, virtualization, and hyperconverged infrastructure, today announced a new relationship with Arrow Electronics, a global leader in IT and application-specific compute solutions. This collaboration comes as Arrow seeks to standardize on a new virtualization platform to help ensure its customers continue to benefit from cutting-edge innovation and operational efficiency.

Arrow specializes in delivering intelligent, application-specific compute solutions that combine embedded processing, software applications, and wireless connectivity. By working with Scale Computing, Arrow helps enable its customers to harness the raw potential of emerging technologies with intelligent systems that enable new abilities to sense, connect, and control—all delivered at scale to help bring innovative products to market faster.

Transforming the Way Businesses Operate

Scale Computing HyperCore™ (SC//HyperCore) provides Arrow and its customers with flexibility and simplicity, delivering seamless performance whether applications run at the edge or in the data center. With an intuitive user interface and high availability, SC//HyperCore eliminates complexity, enabling organizations to run infrastructure more efficiently while reducing costs and downtime.

An Industry-Leading VMware Alternative

With Scale Computing as a focused technology supplier, Arrow will offer customers:

  • Reduced Downtime: Customers achieve reduced downtime by up to 90%, helping ensure critical applications stay operational.
  • Cost Savings: Lower Total Cost of Ownership (TCO) by 40%, helping customers optimize IT budgets.
  • Flexibility: Scalable infrastructure solutions designed to meet the unique needs of edge computing and on-premises environments.

“Our relationship with Arrow demonstrates the power of collaboration to address the challenges facing businesses in the current virtualization landscape,” said Jeff Ready, CEO and co-founder of Scale Computing. “Together, we are empowering enterprises to innovate faster, run smarter, and achieve more—no matter where their applications operate.”

As organizations across industries face increasing demands for efficiency, scalability, and innovation, Scale Computing and Arrow offer the intelligent, application-specific solutions needed to stay ahead in today’s fast-paced business environment.

 

About Scale Computing 
Scale Computing is a leader in edge computing, virtualization, and hyperconverged solutions. Scale Computing HC3 software eliminates the need for traditional virtualization software, disaster recovery software, servers, and shared storage, replacing these with a fully integrated, highly available system for running applications. Using patented HyperCore™ technology, the HC3 self-healing platform automatically identifies, mitigates, and corrects infrastructure problems in real-time, enabling applications to achieve maximum uptime. When ease-of-use, high availability, and TCO matter, Scale Computing HC3 is the ideal infrastructure platform. Read what our customers have to say on Gartner Peer Insights, Spiceworks, TechValidate and TrustRadius.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

Cloud Computing Magazine Names Portnox a 2025 Product of the Year Award Winner

Portnox Cloud Recognized for Exceptional Innovation.

 

AUSTIN, TX – May 6, 2025 – Portnox announces that TMC has awarded Portnox Cloud a 2025 Product of the Year Award, presented by Cloud Computing Magazine. The Cloud Computing Product of the Year Awards honor vendors with the most innovative, useful, and beneficial cloud products and services available to deploy within the past year.

Network access control (NAC) and endpoint security solutions often receive mixed reviews due to their challenging deployment, management complexity, and high costs. However, Portnox Cloud stands out by offering an affordable, unified access control (UAC) solution that addresses these concerns. As a fully cloud-native platform, Portnox Cloud is designed to simplify security management while reducing costs and complexity.

“Being recognized as a Cloud Computing Product of the Year winner underscores the power and value of our cloud-native approach to access control,” said Denny LeCompte, CEO of Portnox. “Portnox Cloud was built from the ground up in the cloud to provide unparalleled ease of deployment, management, and scalability. This award fuels our passion to continue pushing the boundaries of what’s possible in unified access control.”

“Congratulations to Portnox on earning a Cloud Computing Product of the Year Award,” said Rich Tehrani, CEO of TMC. “Portnox Cloud stands out as a truly innovative solution helping to drive meaningful transformation. As the cloud landscape advances and unlocks new possibilities, we’re excited to watch their continued growth and impact.”

Read the full announcement of 2025 Cloud Computing Product of the Year Award winners here.

 

About Portnox
Portnox provides simple-to-deploy, operate and maintain network access control, security and visibility solutions. Portnox software can be deployed on-premises, as a cloud-delivered service, or in hybrid mode. It is agentless and vendor-agnostic, allowing organizations to maximize their existing network and cybersecurity investments. Hundreds of enterprises around the world rely on Portnox for network visibility, cybersecurity policy enforcement and regulatory compliance. The company has been recognized for its innovations by Info Security Products Guide, Cyber Security Excellence Awards, IoT Innovator Awards, Computing Security Awards, Best of Interop ITX and Cyber Defense Magazine. Portnox has offices in the U.S., Europe and Asia. For information visit http://www.portnox.com, and follow us on Twitter and LinkedIn.。

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

What is data security?

A sound and thoughtful data security strategy can make a difference in a business environment because it helps organizations protect one of their most valuable assets—data—against cyberattacks.

Why is enterprise data security important?

In the digital age, data reigns supreme. These days, all businesses deal with data in one way or another. Whether it’s a financial institution handling sensitive customer data or an individual operation collecting the contact information of its clientele, data is a significant part of all enterprises, regardless of their size or industry. Data informs decision-making, improves efficiency, enables better customer service, and plays a major role in marketing.

With growing public awareness about the importance of data security and more data-related laws and regulations coming into play, companies face challenges in creating secure infrastructures and processes to handle enormous amounts of data.

Data security software management strategies are simple to establish, for instance, by conducting digital safety training or enforcing centralized password policies. Setting up an enterprise password manager can be a massive upgrade to an organization’s security practices. Although high-end software can greatly improve an organization’s security strategy, employee awareness is often what makes or breaks its effectiveness.

Failure to establish a secure perimeter frequently results in a data breach, leading to substantial regulatory fines and reputational damage. According to IBM’s Cost of Data Breach Report 2023, the global average data breach cost is estimated at $4.45 million. It’s not hard to imagine that a data breach could spell the end of a company.

As data breaches and cybercrime continue to rise and become more sophisticated, companies of all sizes and industries look for ways to ensure the security of their data. And the first step in doing so is understanding the threats you’re facing.

What threats to data security do companies face?

Cyber threats that can compromise data security in businesses come in various shapes. Here are some of the most common data security risks that every organization has to deal with.

  • Phishing attacks

Phishing attacks are designed to acquire sensitive information from unsuspecting users. Hackers achieve their goal by crafting email messages that appear to be from a reputable source. In those messages, you are usually urged to download a malicious attachment or click on a dodgy link. If you follow through, the attackers can access your device and get their hands on your sensitive data.

  • Accidental data exposure

Not all data breaches are caused by cyberattacks. Sometimes, they’re byproducts of human error or lack of awareness. In day-to-day office life, employees will inevitably share data and exchange access credentials. Unfortunately, security might not be at the top of their priority list, and accidents can happen: data can end up on an unsecured server, and passwords can be stored in a publicly accessible sheet. That’s why cybersecurity training sessions are critical. Once employees grasp what’s at stake and what to pay attention to, the risk of accidental data exposure can be drastically minimized.

  • Malware

Malware is usually spread via email. In most instances, hackers launch a phishing campaign to trick users into downloading and installing malicious software. Once malware is on a corporate network, hackers can do pretty much anything, from tracking network activity to downloading enormous amounts of data without authorization.

  • Ransomware

Ransomware is a type of malware that is designed to encrypt data on the affected machine. If a ransomware attack is successful, bad actors will demand a ransom in return for decryption services.

  • Insider threats

Insider threats might be the hardest to anticipate. As you can guess, insider threats are employees who intentionally harm an organization’s security perimeter. They might share sensitive data such as passwords with dubious third parties or steal business data and sell it on the black market.

What types of data security are we talking about here?

As already discussed, data security protection strategies comprise many different tools and practices. Typically, the most effective way to ensure data security is to use a combination of security practices to limit the potential surface area of an attack.

Data encryption

Data encryption is one of the easiest ways to ensure the security of sensitive information. Fancy terminology aside, data encryption converts readable data into an unreadable encoded format. Think of it this way: even if a hacker were to get their hands on the encrypted data in your servers, they couldn’t do anything unless they managed to decrypt it. Fortunately, contemporary encryption is unbelievably hard to crack without a decryption key.

Data erasure

As time passes, collected data can become irrelevant. It can clog your servers like clutter in your attic. Security-wise, irrelevant data is rarely considered a priority, and sometimes, it’s best to just get rid of it for good. Data erasure is an effective data management and security method because it shrinks the potential attack surface and liability in case of a data breach.

Data masking

Data masking is a data security technique during which a data set is duplicated, but its sensitive data is obfuscated. The benign copy is usually used for testing and training for cybersecurity purposes. Masked data is useless for a hacker because it is essentially incoherent unless the hacker knows how that data has been obfuscated.

Data resiliency

Data backups are among the easiest steps an organization can take to mitigate the potential dangers of data loss in a cyber event. Backups ensure that even if data is compromised or stolen, it can be recovered to its previous state rather than entirely disappear.

Data security vs. data privacy: What’s the difference?

Today, the terms “data security” and “data privacy” are often used interchangeably. While, in a general sense, that can be true, they’re technically distinct concepts.

Data security is a broad term that encompasses data privacy. However, when we talk about data security, we mainly refer to cybersecurity practices aimed at protecting data from unauthorized access or corruption.

Data privacy, on the other hand, is a concept that aims to ensure the way businesses collect, store, and use data is compliant with legal regulations.

How about data security vs. cybersecurity?

Similarly, you might have some questions about the difference between the terms “data security” and “cybersecurity.” The difference here is the scope of what each security type covers.

Broadly speaking, cybersecurity concerns things on the macro level: protecting servers and networks from cyberattacks as the first line of defense. Data security, on the other hand, protects the micro: the actual data stored within the networks. If cybersecurity measures fail, data security aims to keep valuable information unaffected using encryption and other measures we’ve discussed.

 

How does data security compliance work?

Today, most countries have laws and regulations that govern the way organizations should collect, store, and use data. Regulatory compliance can be a challenge for companies of all sizes and industries. Still, they’re vital in ensuring that your data will not be abused and remain secure at all times. Here are some of the most important regulations that relate to data security.

General Data Protection Regulation (GDPR)

The GDPR is the European Union’s primary data protection and privacy legislation. Passed in 2016 and implemented in 2018, it ensures organizations handle consumer data responsibly and securely. The GDPR was one of the first legislative efforts requiring companies to ask for user consent to collect their data.

The GDPR is expanded legislation, and failure to comply can lead to penalties of up to €20 million, or 4% of a company’s annual global turnover. Thus, choosing reliable tools that help work toward compliance with GDPR, like NordPass, to manage and secure customer data, is crucial for ensuring overall enterprise security.

California Consumer Privacy Act (CCPA)

The CCPA went into effect on January 1, 2020. It provides consumers in California with additional rights and protections regarding how businesses use their personal information. The CCPA is very similar to the GDPR and imposes many of the same obligations on businesses that the GDPR does, except for the implementation of robust security measures to protect customers’ personal information from unauthorized access, destruction, modification, or disclosure.

Health Insurance Portability and Accountability Act (HIPAA)

HIPAA is the United States data protection and security legislation that regulates electronically protected health information (ePHI). It is aimed mainly at healthcare providers and partnering institutions that deal with such data. HIPAA lays out requirements for the security of ePHI, which involves specific physical, technological, and administrative safeguards. To stay compliant with HIPAA regulations, medical companies should implement some security measures: safe traffic encryption with a VPN, secure messaging apps, encrypted email services, and reliable business password management.

Sarbanes-Oxley (SOX) Act

The SOX Act was passed in 2002 to protect shareholders and the general public from fraudulent corporate practices and to improve the accuracy of corporate disclosures. Although the act does not specify how an organization should store records, it does define which documents should be stored and for how long. The SOX Act primarily applies to public corporations.

Payment Card Industry Data Security Standard (PCI DSS)

The PCI DSS is a set of regulations geared toward organizations that process, store, and transmit credit card data. It lays out requirements to ensure that all credit card-related data is handled securely.

International Standards Organization (ISO) 27001

ISO/IEC 27001 is an Information security management standard that outlines how business entities should manage risk related to cybersecurity threats. The ISO 27001 standard is used to define data security guidelines and requirements intended to protect an organization’s data assets from unauthorized access or loss. The ISO/IEC 27001 is not legislation in the sense that the GDPR is. It is rather a standard that helps businesses comply with regulations such as the GDPR cost-effectively.

Data security best practices

Data security is a complex concept that includes a variety of practices and processes working together like a well-oiled machine. The data security strategy within the organization depends on its size, IT infrastructure, resources, and several other variables. However, a few data security technologies and solutions can be applied in any organization.

Access management and controls

Access management and controls help organizations set rules for who has access to networks, systems, files, and various accounts within the digital ecosystem. Proper access management and control integration can significantly shrink the potential attack surface area.

Employee education

One of the leading causes of data breaches is human error. The obvious counter is education. For an organization that wishes to be successful security-wise, a team that is aware of the risks that might be faced and how they would be handled is crucial.

Password management

Weak, reused, or old passwords also play a significant role in data breaches. It’s understandable because today, an average person needs about 170 passwords, leading to a reliance on the same easy-to-remember passwords for multiple accounts. Ensuring that each one is unique and complex is impossible without help from technology. Password managers are tools designed to help individuals and organizations create strong passwords, securely store them, and access them whenever there’s a need. Today’s business password managers improve organizational security as a whole and spur productivity with handy features such as autofill and autosave.

Cloud data security

Many organizations rely on cloud technologies to carry out daily operations. While cloud technology offers significant benefits, it simultaneously opens up additional security risks. Misconfigured cloud technology services can lead to data leaks and breaches. Therefore, you must take action to ensure that any cloud apps you use are properly configured to limit potential risks and prepare a robust cloud security strategy for your company.

Data encryption

As discussed earlier, data encryption is a way to secure information within databases and servers by making it unreadable without the decryption key. Encryption is essential to overall data security and should always be employed.

Data loss prevention and backups

These days, most business-related information is stored in databases. The data they contain may be customer records, credit card details, or internal company documents. Backing up data protects the organization from accidental data loss or corruption. Regularly scheduled backups can also help in the case of a ransomware attack since they can be used to restore the affected data.

Incident response and disaster recovery plans

An incident response plan is an organization’s systemic approach to managing a security-related event. Usually, such plans are purpose-built to address malware attacks, data breaches, unauthorized network intrusions, and other cybersecurity-related events. With a comprehensive incident response plan, the organization has a clear pathway to mitigating a cyber attack in a swift and coordinated manner.

A disaster recovery plan (DRP) is focused on broader business continuity and recovery efforts in the face of major disasters: natural catastrophes, power outages, or system failures. DRP encompasses a more extensive range of scenarios than IRP, often including data backup and redundancy, a proactive cybersecurity approach, alternate work locations, and comprehensive recovery procedures.

Multi-factor authentication (MFA)

Multi-factor authentication is a method that requires two or more authentication factors such as additional passwords, PINs, passphrases, tokens, geographical locations, or biometric data. In the business world, multi-factor authentication provides the highest level of security required by GDPR or HIPAA regulations. MFA works like a safety net and can save an organization a lot of trouble and money if login credentials to corporate accounts are breached. In most cases, cyber crooks are not able to obtain extra authentication factors.

It seems only reasonable to ask for extra proof of identity online. However, many individuals and companies rely solely on one layer of security. The reason may be a common misconception that MFA is difficult to adopt, especially in a corporate environment where it has to be incorporated into the existing IT infrastructure. In reality, advanced password management tools like NordPass can smooth the whole process and make the adoption of multi-layered security easy like a piece of cake.

Email security

For many, emails are their main work tool. No wonder so many corporate secrets get into the wrong hands through carefully crafted phishing emails. Cybercrooks bend over backward to make their fraudulent attempts look legit. Luckily, some measures enhance company email security.

First of all, well-trained employees who are aware of various types of cybercrime are less likely to risk the company’s safety by clicking random links or acting in haste. Second, corporate-wide solutions like multi-factor authentication, encrypted VPN, or email masking create further layers of security, contributing to the overall safety of an organization. Finally, the random and complex passwords stored in an encrypted vault are the solid foundation of email security and should never be underestimated.

The Future of Data Protection

Technological developments like AI-powered tools create new opportunities for cybercriminals to compromise data security and obtain highly valued sensitive information. Businesses need to think fast to prepare themselves for emerging threats and keep a close eye on their data security systems to ensure they don’t leave any room for cybercrooks to interfere.

AI enhancements. What’s the best way to fight AI-powered fraud tools? AI-powered security tools. AI can enhance data security systems by speeding up threat response times and providing more sophisticated analysis of your organization’s threat landscape. AI tools can also provide live monitoring of data security systems.

Multicloud security. While cloud security has become somewhat of a norm for businesses, developments in quantum computing pose risks that it may not be sufficient in the future. Multicloud security provides broader support for data protection. Companies use tools from different cloud solution providers to decentralize access to sensitive information and increase their overall security.

Quantum security. Although quantum cybersecurity is still in the conceptual stage, its practical use is already being discussed by tech experts. Quantum computing has the potential to provide new kinds of complex encryption for sensitive data that could not be bypassed by non-quantum means.

How NordPass Business can help

As mentioned, weak, old, or reused passwords are often the cause of a data breach. Password fatigue is a major factor that leads people to use weak and easy-to-remember passwords across multiple accounts. However, password fatigue can be mitigated with the help of a corporate password manager.

NordPass Business is purpose-built to improve organizational security and take a load off employees when creating and remembering passwords. Keep all your business passwords, credit cards, and other sensitive information in a single encrypted vault and securely access it whenever you need. Thanks to company-wide settings present in NordPass Business, you can set password policies across your organization. And with the help of the Admin Panel, access management is easier than ever.

NordPass Business is ISO/IEC 27001:2017 certified and has received the SOC 2 Type 2 attestation, making it a critical security tool for companies striving to meet GDPR and HIPAA compliance standards.

Try NordPass Business with the 14-day free trial and enjoy improved productivity and security within your organization.

About NordPass
NordPass is developed by Nord Security, a company leading the global market of cybersecurity products.

The web has become a chaotic space where safety and trust have been compromised by cybercrime and data protection issues. Therefore, our team has a global mission to shape a more trusted and peaceful online future for people everywhere.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

ESET Wins 2025 SC Award for Ransomware Remediation

SAN DIEGO. Calif. — May 2, 2025 —ESET, a global leader in cybersecurity, is proud to announce that ESET Ransomware Remediation has won a 2025 SC Award for Best Business Continuity, Disaster, Ransomware Recovery Solution. Presented on April 29 during the SC Awards Reception at RSAC™ 2025, this award recognizes ESET’s advanced Ransomware Remediation technology and its pivotal role in helping organizations mitigate ransomware threats and recover swiftly from attacks. The SC Awards program, now in its 28th year, recognizes the solutions, organizations, and individuals that have demonstrated outstanding achievement in advancing the security of information systems.

“We are truly honored by this recognition, which affirms our belief that ransomware defense must go beyond prevention and empower speedy, seamless recovery,” said Ryan Grant, VP of Marketing and Sales at ESET North America. “With ESET Ransomware Remediation, we’ve built a solution that not only stops attacks in their tracks but also gives businesses the ability to bounce back quickly and confidently. It’s a critical step toward a future where organizations aren’t just reacting to threats, but are truly resilient in the face of them.”

ESET Ransomware Remediation, part of the ESET PROTECT platform, distinguishes itself by creating temporary encrypted backups in a sequestered environment, enabling rapid data recovery even in the event of encryption by ransomware. Unlike solutions reliant on the Windows Volume Shadow Copy service, ESET’s proprietary approach works post-execution, in concert with ESET Ransomware Shield, to detect, block, and recover from ransomware attacks with minimal disruption.

The SC Awards celebrate the most outstanding achievements in cybersecurity, from innovative technologies to forward-thinking organizations and individuals. The 2025 entries were evaluated across 33 specialty categories by a distinguished panel of judges, comprised of cybersecurity professionals, industry leaders, and members of the CyberRisk Alliance CISO community, representing sectors such as healthcare, financial services, education, and technology. The judging process emphasized technical merit, market impact, and the ability to solve real-world cybersecurity challenges. View the full list of 2025 SC Awards winners here: www.scworld.com/sc-awards.

“This year’s winners rose to the top, but they did so in a field crowded with standout talent, bold ideas, and hard-earned innovation,” said Tom Spring, Senior Editorial Director, SC Media. “With more than 160 finalists and hundreds of submissions, the 2025 SC Awards reflect the depth, diversity, and dynamism of the cybersecurity community.”

“SC Awards are recognized worldwide by the cybersecurity community, and we are honored to take home the Best Business Continuity, Disaster, Ransomware Recovery Solution award this year,” said Tony Anscombe, Chief Security Evangelist for ESET. “Cybersecurity solutions are evolving at breakneck speed, and these innovations are on full display this week at RSAC 2025. It was a pleasure to be recognized alongside some of the most innovative cybersecurity vendors in the industry at the SC Media Awards Ceremony.”

For more information on ESET’s award-winning Ransomware Remediation solution, visit http://www.eset.com.

About ESET
For 30 years, ESET® has been developing industry-leading IT security software and services for businesses and consumers worldwide. With solutions ranging from endpoint security to encryption and two-factor authentication, ESET’s high-performing, easy-to-use products give individuals and businesses the peace of mind to enjoy the full potential of their technology. ESET unobtrusively protects and monitors 24/7, updating defenses in real time to keep users safe and businesses running without interruption. Evolving threats require an evolving IT security company. Backed by R&D facilities worldwide, ESET became the first IT security company to earn 100 Virus Bulletin VB100 awards, identifying every single “in-the-wild” malware without interruption since 2003.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

×

Hello!

Click one of our contacts below to chat on WhatsApp

×