Skip to content

Evolution of Enterprise Service Management

Enterprise Service Management (ESM) can be defined as the use of ITSM capabilities by business functions that are not IT, with the aim of improving operational performance, services, experiences, and outcomes.

In fact, ESM is transforming the business operations landscape by extending the principles of IT Service Management (ITSM) to various organizational functions.

In an ever-changing business context, ESM plays a crucial role in increasing operational efficiency, driving innovation, and improving customer experiences.

In this article, we chose to talk about ESM from a historical perspective, focusing on its evolutionary trajectory, particularly highlighting the role of advanced technologies such as artificial intelligence and automation, and the IT trends that are shaping the enterprise services landscape.

Definition and Scope of Enterprise Service Management (ESM)

Enterprise Service Management refers to the application of ITSM principles and practices to an organization’s non-IT services. It involves managing tasks, workflows, and processes across different departments to ensure consistent and efficient service delivery.

ESM eliminates information silos and promotes cross-departmental collaboration, helps improve operational efficiency, and enhances the overall experience of employees and customers. It also allows for a more agile response to market changes, better resource allocation, and informed decision-making processes.

The approach to business service management has undoubtedly evolved, and while it is not incorrect to use ITSM tools for ESM purposes, it is now established that not all ITSM tools can be used for ESM. Let’s explain this further.

The Evolution of ESM: From Adaptation to Full Integration

Up to fifteen years ago, ITSM tools were largely forcibly adapted to automate the workflows of other departments. Today, ESM involves the integration – and no longer mere expansion – of specific IT capabilities into other business functions.

In other words, what started as the sharing of ITSM tool capabilities to improve business functions (e.g., human resources and facility management) has become a true platform for the digital transformation of the entire organization.

The roots of ESM can be traced back to the adoption of ITSM best practices developed within the ITIL (Information Technology Infrastructure Library) framework, which allowed (and allows) for the structured and efficient management of IT services. As companies recognized its benefits, they began progressively applying those same best practices, initially focused on IT services, to other areas of the organization.

Drivers of ESM Evolution

The evolution of ESM is driven by several factors: the increasing complexity of business operations, the need for a consistent service delivery model, and the desire to improve customer and employee experiences.

Overall, the constant search for new ways to standardize processes, reduce costs, and improve service quality across all functions has led to the broader adoption of ESM principles.

Organizational Needs and Market Trends

As companies grow and diversify, the need for a unified approach to service management increases. Market trends such as globalization, digital transformation, and rising customer expectations have further accelerated ESM adoption.

In this context, the impact of the COVID-19 pandemic on service management cannot be underestimated. The widespread digitization of outdated business practices in both front-office and back-office operations became necessary to address the needs of a distributed and remote workforce.

During that historical moment, enterprise service management tools (or platforms) contributed to maintaining operational continuity, further advancing companies in their digital enablement journey.

Technological Advancements: Artificial Intelligence and Automation

Technological development has significantly influenced the evolution of ESM. Advances in cloud computing, data analytics, and mobile technologies have provided new possibilities for implementing ESM solutions, offering organizations more powerful tools to streamline workflows, automate processes, and improve service delivery.

A major chapter still to be written is the integration of artificial intelligence and automation in enterprise service management.

Artificial intelligence applications can now analyze vast amounts of data at previously unimaginable speeds, identify patterns, and provide insights for proactive management. Chatbots and virtual assistants can handle routine requests, providing immediate and effectively resolving responses. AI-based automation helps streamline repetitive tasks, freeing up human resources for more strategic activities. It simplifies service delivery and reduces the likelihood of human error. By automating routine processes, organizations can ensure that services are delivered remotely, consistently, and in compliance with defined standards. Support agents gain a comprehensive end-to-end view of all IT services, from infrastructure to endpoints, and can proactively resolve issues before they impact the business.

Why Invest in Enterprise Service Management Solutions: Benefits and Use Cases

Providing a unified service experience, ESM improves overall service quality and promotes loyalty: it optimizes operational efficiency, significantly reduces operating costs, and generates a substantial return on investment.

Let’s delve into the benefits of ESM.

ESM Helps Optimize Operational Efficiency

Enterprise Service Management improves operational efficiency by standardizing processes across various business functions. This standardization minimizes inconsistencies and redundancies, allowing for a smoother workflow.

By integrating different departments into a unified system, ESM improves resource allocation, ensuring that personnel, tools, and data are used optimally.

Employees can access the necessary resources and information more efficiently, resulting in faster response times and better service quality. Consequently, organizations can rely on a more agile and flexible operating model, capable of adapting to market changes and customer needs.

ESM Significantly Reduces Operating Costs

By automating routine activities and simplifying processes, ESM allows organizations to consolidate their service management efforts into a single centralized platform. This consolidation eliminates the need for multiple tools and systems, reducing expenses related to the purchase, licensing, and maintenance of various software solutions.

Additionally, the efficiency gained through automation and streamlined workflows minimizes manual labor, reducing labor costs and freeing employees to focus on higher-value activities. This approach results in an overall reduction in total costs.

ESM Generates Significant Return on Investment

Enterprise Service Management can produce a significant return on investment (ROI) by improving various aspects of organizational performance.

Better service delivery increases user satisfaction. This increased satisfaction often translates into higher revenues and market share. By carefully analyzing the ROI of ESM initiatives, organizations can demonstrate the value of investments made, providing objective evidence of cost savings and revenue gains achieved. This analysis not only justifies the initial investment in ESM but also informs strategic planning, ensuring continuous added value and alignment with business goals.

As ESM evolves to support the activities of numerous business functions, the possible use cases are ever-increasing.

Use Cases

ESM can be used to support the activities of numerous business functions, from HR to marketing, facilities to finance. It can prove valuable for responding to infrastructure and facility management requests and enhancing employee onboarding processes.

An ESM software can also make training materials immediately accessible to employees, allowing them to use them in a self-service mode through a dedicated portal. It can also facilitate ticket creation so that the team easily finds what it needs and processes information without losing track of the request.

Challenges to ESM Implementation 

Resistance to change is a common challenge in the adoption of ESM. Employees and departments may be reluctant to adopt new processes and technologies, fearing disruption to established workflows. 

The implementation of ESM also requires integration efforts that can be technically and economically demanding. Compatibility issues, data integration, and the need for specialized skills can be obstacles. 

Regarding the adoption of AI-enabled features, a 2023 ITSM.tools survey showed that organizations face: 

  • Shortage of qualified staff – 57% 
  • Competition for resource prioritization – 44% 
  • Legacy IT issues – 43% 
  • Employee resistance to change – 40% 

The 2024 data from ITSM.tools shows that while 36% of IT respondents already use enterprise AI features, 66% use free AI tools like ChatGPT. Although these tools can increase productivity, there are concrete risks related to privacy, copyright protection, and the likelihood of spreading incomplete, misleading, or even false content. 

Future Trends in ESM 

Emerging technologies such as the Internet of Things (IoT), blockchain, and artificial intelligence (AI) are transforming Enterprise Service Management (ESM), improving service delivery, security, and operational efficiency. 

For example, IoT allows companies to monitor and manage physical assets in real-time, such as tracking equipment maintenance needs. Blockchain ensures secure and transparent transactions, useful for processes like verifying financial records. 

AI improves decision-making and automates tasks, such as using chatbots for customer support or predictive analytics to anticipate potential service issues. 

Solutions for Managing the Evolution of Enterprise Service Management 

Effective change management strategies are essential to overcoming potential resistance from employees and stakeholders and ensuring the successful implementation of ESM solutions. Actions aimed at engaging teams and stakeholders, providing adequate training, and clearly communicating the benefits of a conscious and committed adoption of the new software should be planned. 

To address technological challenges, organizations should invest in advanced tools and technologies that facilitate seamless integration and automation. 

Choosing scalable, flexible, and intuitive ESM solutions can help foster growth without being overwhelmed by changes. Opting for a comprehensive platform then greatly simplifies business support. Self-service solutions, virtual agents, and intelligent knowledge bases, all supported by a powerful request management system, make service delivery to employees smoother and frictionless.

Future of Work and ESM: Remote Work and Hybrid Models 

With the spread of remote work, enterprise service management systems will play an increasingly crucial role in ensuring that employees, wherever they are, have access to tools and information, from digital tools provision to virtual assistance and flexible service delivery options. 

The shift to remote and hybrid work models requires organizations to rethink their service management strategies. 

For this reason, equipping themselves with a fully integrated ESM platform with the ITIL lifecycle appears to be the best choice, as it allows supporting a multitude of ITIL processes and intervening to resolve incidents and manage assets, configuration items, capacity, and availability. 

The Evolution of Enterprise Service Management Continues 

Enterprise service management is a constantly evolving operational concept that leverages changes in the technological landscape to find effective responses to business needs. From its roots in ITSM to its current form, ESM has evolved to encompass a wide range of services and functions within the company. 

The evolution of ESM is driven by technological advancements, organizational needs, and market trends. The integration of artificial intelligence and automation has further enhanced its capabilities. 

By focusing on change management and leveraging advanced tools, organizations can overcome obstacles to ESM adoption and achieve their strategic goals. 

FAQS 

  • What is Enterprise Service Management (ESM)? ESM applies IT Service Management (ITSM) principles to all business services to improve efficiency and customer experience. 
  • What are the benefits of ESM for businesses? ESM improves service quality, optimizes operational efficiency, and reduces operating costs through process automation and standardization. 
  • What technologies are transforming ESM? Technologies such as the Internet of Things (IoT), blockchain, and artificial intelligence (AI) are improving security, efficiency, and innovation in business services. 
  • How can ESM support remote work? ESM facilitates access to business services, tools, and virtual assistance, wherever employees are located. 
  • What are the main challenges in implementing ESM? The main challenges include resistance to change, technological integration difficulties, and the need for specialized skills.
Request a demo or trial

About EasyVista  
EasyVista is a leading IT software provider delivering comprehensive IT solutions, including service management, remote support, IT monitoring, and self-healing technologies. We empower companies to embrace a customer-focused, proactive, and predictive approach to IT service, support, and operations. EasyVista is dedicated to understanding and exceeding customer expectations, ensuring seamless and superior IT experiences. Today, EasyVista supports over 3,000 companies worldwide in accelerating digital transformation, enhancing employee productivity, reducing operating costs, and boosting satisfaction for both employees and customers across various industries, including financial services, healthcare, education, and manufacturing.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

Is it Time to Start Looking for Cloud RADIUS Solutions?

At the heart of many authentication systems lies a robust and versatile technology known as the Remote Authentication Dial-In User Service (RADIUS) server. If you’re not already familiar, buckle up—this unsung hero is foundational to modern network security, and its cloud-native evolution is even more compelling. Let’s dive into what a RADIUS server is, how it works, why it’s essential, and how moving to the cloud can elevate your security game.

What Is a RADIUS Server?

A RADIUS server is a centralized authentication, authorization, and accounting (AAA) system that manages access to network resources. Developed in the 1990s, it was originally designed to authenticate dial-up users, but it’s evolved significantly since then.

At its core, a RADIUS server:

  1. Authenticates: Validates user credentials (like usernames and passwords) or device certificates to ensure the entity requesting access is legitimate.
  2. Authorizes: Determines what level of access the authenticated user or device should have.
  3. Accounts: Tracks and logs usage data, such as connection time, duration, and data transferred.

Today, RADIUS servers are critical for managing secure access across Wi-Fi networks, VPNs, and enterprise applications. They’re the backbone of many enterprise network authentication systems, especially when paired with directory services like Active Directory or Entra ID (formerly Azure AD).

How Does a RADIUS Server Work?

The magic of a RADIUS server lies in its client-server model and the ability to handle requests from network access devices—such as routers, switches, and wireless access points—seamlessly. Here’s a simplified breakdown:

  1. Access Request: A user or device attempts to connect to a network via an access point (e.g., Wi-Fi).
  2. Request Forwarding: The access point forwards the authentication request to the RADIUS server.
  3. Authentication Check: The RADIUS server checks the provided credentials or certificate against a user database (like LDAP or Active Directory).
  4. Authorization Decision: If the credentials are valid, the RADIUS server sends an “Access-Accept” response. If not, it’ll send an “Access-Reject” response.
  5. Access Granted: If authorized, the user or device gains access to the network based on predefined policies (e.g., VLAN assignments or specific IP ranges).

This process happens in milliseconds, ensuring a smooth and secure user experience.

Why Is a RADIUS Server Important?

Without a RADIUS server, enterprise networks would struggle to maintain secure, scalable, and efficient access control. Here are a few key reasons why RADIUS servers are indispensable:

  1. Centralized Authentication: Instead of managing access policies on individual network devices, a RADIUS server provides a single point of control. This simplifies administration and ensures consistency.
  2. Enhanced Security: By requiring credentials or certificates, RADIUS servers help prevent unauthorized access. Paired with modern security protocols like WPA2-Enterprise, it becomes even more robust.
  3. Scalability: Whether you have 50 users or 50,000, a RADIUS server can handle authentication requests at scale.
  4. Audit and Compliance: The accounting functionality logs who accessed the network, when, and for how long, aiding in compliance with regulatory requirements.
  5. Policy Enforcement: RADIUS servers allow administrators to enforce granular access policies, such as device-based restrictions or time-of-day rules.

The Advantages of Cloud RADIUS Solutions

Traditional on-premises RADIUS servers are powerful but come with challenges. They require significant hardware investments, ongoing maintenance, and expertise to configure and secure properly. Enter the cloud RADIUS server—a modern solution for modern needs.

Key Benefits of Cloud RADIUS Solutions:

  1. Ease of Deployment: Setting up cloud RADIUS solutions is typically faster and less complex than deploying on-prem hardware. It’s often as simple as subscribing to a service and configuring your network devices.
  2. Scalability: Cloud RADIUS solutions can scale effortlessly to handle growing user bases, new locations, or additional devices. There’s no need to worry about server capacity or hardware limitations.
  3. High Availability: Cloud providers offer built-in redundancy and uptime guarantees, ensuring your authentication service is always online.
  4. Reduced Costs: With no hardware to purchase or maintain, cloud RADIUS solutions often come at a lower total cost of ownership (TCO) than traditional setups.
  5. Improved Security: Cloud providers invest heavily in security measures like encryption, intrusion detection, and regular updates, offering a level of protection that’s hard to match in-house.
  6. Integration with Modern Identity Providers: Many cloud RADIUS solutions integrate seamlessly with cloud-based identity providers like Entra ID, Google Workspace, and Okta, enabling passwordless authentication, conditional access, and Zero Trust policies.
  7. Global Reach: Cloud RADIUS servers can support users from anywhere in the world, making them ideal for remote workforces and distributed teams.

Is It Time to Go Cloud-Native?

For organizations looking to future-proof their network access control, a cloud RADIUS server is an obvious choice. It’s more flexible, cost-effective, and aligned with the needs of modern enterprises than traditional on-prem solutions. Whether you’re securing a corporate Wi-Fi network, enabling remote access for employees, or rolling out a Zero Trust strategy, a cloud RADIUS server can help you get there faster and with fewer headaches.

The RADIUS server has come a long way from its dial-up days, and in the age of the cloud, its potential has only expanded. By embracing a cloud-native approach, you can ensure secure, seamless, and scalable access control for years to come.

About Portnox
Portnox provides simple-to-deploy, operate and maintain network access control, security and visibility solutions. Portnox software can be deployed on-premises, as a cloud-delivered service, or in hybrid mode. It is agentless and vendor-agnostic, allowing organizations to maximize their existing network and cybersecurity investments. Hundreds of enterprises around the world rely on Portnox for network visibility, cybersecurity policy enforcement and regulatory compliance. The company has been recognized for its innovations by Info Security Products Guide, Cyber Security Excellence Awards, IoT Innovator Awards, Computing Security Awards, Best of Interop ITX and Cyber Defense Magazine. Portnox has offices in the U.S., Europe and Asia. For information visit http://www.portnox.com, and follow us on Twitter and LinkedIn.。

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

NACVIEW System as a Key Element of Network Security in context of DORA Regulation

The DORA Regulation (Digital Operational Resilience Act) introduces new standards for operational resilience in the financial and ICT sectors. Its goal is to ensure that organizations using information technology are prepared to manage risks associated with cyberattacks and disruptions in the supply chain.

The protection and prevention measures highlighted in Article 9 of the regulation require entities to implement appropriate security tools, such as:

  • Deploying automated mechanisms to isolate informational resources in the event of cyberattacks;
  • Using solutions to minimize the risk of unauthorized access;
  • Implementing policies to restrict physical or logical access to informational and ICT resources.

In the context of meeting these requirements, Network Access Control (NAC) systems play a crucial role, enabling precise control over access to infrastructure.
The ICT sector’s supply chain is a complex ecosystem involving diverse service and technology providers. Each of these providers has the potential to become a weak link in the security chain. A lack of control over who and how access to infrastructure is granted creates risks of unauthorized access, data leaks, or the introduction of malicious software. The DORA Regulation emphasizes risk management related to suppliers, requiring solutions that effectively monitor and control network access. Implementing a NAC solution allows organizations to meet these demands.

How Does NACVIEW Work?

NACVIEW is an advanced NAC that provides:

  • Precise access control: The system identifies all devices and users in the network, including external suppliers, and assigns them appropriate permission levels.
  • Integration with IPS/IDS systems: Through integration with network traffic analysis systems, NACVIEW enables immediate response to potential threats.
  • Network segmentation: Suppliers can access only selected resources, minimizing the risk of security breaches in other parts of the infrastructure.
  • Full regulatory compliance: NACVIEW helps organizations document activities related to access control, a crucial aspect of DORA’s reporting requirements.

Key Benefits of Implementing NACVIEW:

  1. Enhanced network security: Eliminates the risk of unauthorized access through strict supplier control.
  2. Regulatory compliance: NACVIEW helps organizations meet the stringent requirements of the DORA Regulation while ensuring operational continuity.
  3. Transparency and control: Provides detailed insights into the activity of suppliers and users, simplifying risk management in the supply chain.
  4. Reduced impact of potential incidents: The ability to quickly isolate at-risk devices or users prevents the spread of problems within the network.

In the era of digitalization, where ICT infrastructure security is the foundation of operational activities, systems like NACVIEW play a critical role. By enabling precise management of network access, organizations can not only meet the requirements of the DORA Regulation but also effectively protect their resources and data from threats. Implementing such solutions is not just about regulatory compliance; it is an investment in security and operational stability.

About NACVIEW
A powerful network access control (NAC) solution designed to provide organizations with comprehensive visibility and control over their network infrastructure. Developed by leading network security company, NACVIEW offers advanced features and capabilities to ensure secure and efficient network access for users and devices.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

[Infographic] The Evolution of macOS

From humble beginnings in 1984 to becoming the backbone of modern productivity, macOS has shaped how we work, create, and innovate. With every update, Apple has redefined simplicity, security, and performance—ushering in a new era of innovation. But as macOS evolved, so did the challenges for IT teams and businesses managing its widespread adoption in the workplace.

Today, macOS is more than just an operating system. It’s a critical tool for businesses, loved by creative professionals and knowledge workers. MacOS’s increasing popularity increases the need for Mac device management solutions that help businesses with the security, performance, and management of these devices.

macOS MDM (Mobile Device Management) solution—empowers IT teams to effortlessly onboard, manage, and secure their macOS fleet, no matter the scale.

Explore this infographic to journey through the evolution of macOS, from its groundbreaking beginnings to its role in shaping the modern workplace. Discover the pros and cons and the role of macOS MDM in making device management smarter and more efficient.

 

macOS Evolution

 

Add this infographic to your blog or website

About Scalefusion
Scalefusion’s company DNA is built on the foundation of providing world-class customer service and making endpoint management simple and effortless for businesses globally. We prioritize the needs and feedback of our customers, making sure that they are at the forefront of all decision-making processes. We are dedicated to providing comprehensive customer support services, and place emphasis on customer-centric thinking throughout the organization.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

Scale Computing Reports Record Growth in 2024

INDIANAPOLIS – January 22, 2025 – Scale Computing, a market leader in edge computing, virtualization, and hyperconverged solutions, today announced record growth for 2024. The company saw an increase in software sales of over 45% year over year (YoY), and more than doubled its number of new customers over the last year. Business accelerated throughout the year, and in Q4 the company saw software sales up 77% and new logos up 350% from the year-ago period. Customers and partners seeking VMware alternative virtualization platforms, edge computing, and AI inference solutions drove these record increases.

“2024 was an extraordinary year for Scale Computing. We currently see an unprecedented opportunity to enable the best outcomes for our customers and partners as they navigate the industry disruption caused by Broadcom and VMware. Scale Computing Platform (SC//Platform) provides a major upgrade to VMware by providing a hypervisor alternative while simultaneously enabling edge computing and AI inference at the edge,” said Jeff Ready, CEO and co-founder of Scale Computing. “So our partners and customers get a two-for-one: a solution to today’s Broadcom problem, and a technology roadmap into the future of edge and AI. Each quarter this past year, we have exceeded our highest growth forecasts, reaching record profitability on record demand. We anticipate this accelerated growth to continue in 2025 as we remain focused on delivering cutting-edge technology and world-class service to our customers and partners.”

Former VMware customers are choosing Scale Computing as their virtualization offering of choice. SC//Platform reduces downtime by up to 90% and decreases total costs by up to 40% compared to VMware. Customers interested in switching to Scale Computing can save up to 25% with current promotions while implementing solutions that deliver simpler management, integrated backup and disaster recovery, built-in high availability, and effortless scalability. To learn more, please visit the Scale Computing website to learn about its VMware alternative solutions.

In Q4, Scale Computing launched the SC//Fast Track Partner Promotion, offering new partners a free hyperconverged edge computing system to experience the company’s award-winning technology firsthand and accelerate partner onboarding. The company also announced a new partnership with 10ZiG, to provide managed, secure, and flexible Virtual Desktop Infrastructure (VDI). By combining 10ZiG’s Modernized, Managed, Secure Thin & Zero Client hardware and software solutions with SC//Platform, organizations can achieve unparalleled cost efficiency, enhanced security, and exceptional scalability. Recently, Scale Computing opened registration for its third annual flagship event for IT professionals and partners, Scale Computing Platform Summit (Platform//2025), occurring May 13-15, 2025 in Las Vegas.

Other key Q4 2024 awards and recognitions include:

 

At Scale Computing, adaptability is at the heart of our product team culture. We thrive on being able to pivot quickly and effectively to meet evolving customer needs and market demands. This flexibility allows us to stay ahead of the curve, ensuring that we deliver innovative, high-quality solutions without sacrificing our commitment to getting it right.

Watch this video to hear directly from our team about what makes our culture different:

At Scale Computing, we’re not just building products – we’re building careers. If you’re ready to be part of a team that’s transforming the future of IT, visit the Scale Computing Careers Page to see a list of open positions.

About Scale Computing 
Scale Computing is a leader in edge computing, virtualization, and hyperconverged solutions. Scale Computing HC3 software eliminates the need for traditional virtualization software, disaster recovery software, servers, and shared storage, replacing these with a fully integrated, highly available system for running applications. Using patented HyperCore™ technology, the HC3 self-healing platform automatically identifies, mitigates, and corrects infrastructure problems in real-time, enabling applications to achieve maximum uptime. When ease-of-use, high availability, and TCO matter, Scale Computing HC3 is the ideal infrastructure platform. Read what our customers have to say on Gartner Peer Insights, Spiceworks, TechValidate and TrustRadius.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

×

Hello!

Click one of our contacts below to chat on WhatsApp

Social Chat is free, download and try it now here!

×