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How to find SolarWinds Web Help Desk services on your network

Latest SolarWinds vulnerability (CVE-2024-28987)

According to the US Cybersecurity and Infrastructure Security Agency (CISA), a critical hardcoded password vulnerability within SolarWinds’ Web Help Desk software is actively being exploited and was added to their Known Exploited Vulnerability (KEV) catalog.

  • CVE-2024-28987 is rated critical with CVSS score of 9.1 allowing for unauthorized access by a remote attacker.

What is the impact?

A remote attacker has the ability to log in to a vulnerable system using hardcoded credentials, providing access to internal information with the ability to modify the data.

Are updates or workarounds available?

According to the security advisory issued by SolarWinds, systems running “WHD 12.8.3 HF1 and all previous versions” of the Web Help Desk software are affected. Organizations are recommended to manually apply the hot fix released by SolarWinds to remove the hardcoded credentials from the software.

How to find potentially vulnerable systems with runZero

From the Service Inventory, use the following query to locate systems running potentially vulnerable software:

_service.product:="SolarWinds:Web Help Desk:"

 

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About runZero
runZero, a network discovery and asset inventory solution, was founded in 2018 by HD Moore, the creator of Metasploit. HD envisioned a modern active discovery solution that could find and identify everything on a network–without credentials. As a security researcher and penetration tester, he often employed benign ways to get information leaks and piece them together to build device profiles. Eventually, this work led him to leverage applied research and the discovery techniques developed for security and penetration testing to create runZero.

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