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The role of machine learning in cybersecurity

Humans simply can no longer tackle the exponential growth of sophisticated online security threats in a timely and effective manner. Hence, automating cybersecurity processes with artificial intelligence (AI) and machine learning (ML) powered systems becomes vital. 

So, does that mean IT teams will become redundant soon, as AI-based security tools can do it all? Simply put, no. But for a more in-depth answer, we’ll need to first understand what machine learning in cybersecurity is and what this technology holds for businesses in the future.

What is machine learning?

Machine learning refers to the ability of algorithms to learn patterns from existing data and use this knowledge to predict outcomes on new, previously unknown data without explicitly being programmed. The more information you feed to the machine learning engine, the more data it can analyze and, consequently, become more accurate.

But what does it mean to say that a machine is learning from the existing data? While traditional programming performs simple and predictable tasks by strictly following detailed instructions, machine learning allows the computer to teach itself through experience. In other words, it mimics human behavior in how to solve problems.

However, the fact that machine learning can improve itself isn’t the only reason why it’s so easy to find its models in the online wilderness. The sheer amount of information that businesses in different industries currently have to manage has become too vast for humans to tackle alone. As a result, companies rely on machine learning to process that data and quickly generate actionable insights.

For instance, an ML technique called a decision tree solves classification dilemmas and uses certain conditions or rules in the decision-making process. This particular technique is widely used in fintech (for loan approval and credit scoring) and marketing.

Machine learning solutions are also helpful for businesses in harvesting, organizing, and analyzing large volumes of customer data. This can include purchasing history or individual customer’s typical behavior, such as online browsing habits. With such analyzed data, companies can then recommend relevant products tailored to their customers’ preferences. Think Netflix: With an ML-driven model, it examines its users’ histories on the platform to compile appropriate content recommendations for them to choose from. This increases the time users spend watching Netflix content and their overall satisfaction. Similarly, ML models pick up information relevant to the unique user on the Facebook feed and even moderate content on Instagram.

In addition, in most customer support self-service tools, users usually interact with a machine rather than a fellow human being. Such chatbots can answer basic questions and guide a person to relevant content on the website.

Lastly, even in the medical field, machine learning plays a huge role. These models can be trained to examine medical images or other information and then search for illness characteristics.

Four types of machine learning

Machine learning traditionally has four broad subcategories that are defined by how the machine learns:

  • Supervised machine learning models rely heavily on “teachers”, meaning models that are trained with labeled data sets, which allow them to learn and become more accurate over time. For instance, if you want to teach the algorithm to identify cats, you’ll have to feed it with pictures of cats and other things, all labeled by humans.

  • Unsupervised machine learning looks for patterns and common elements in data. In turn, such machine learning can find similarities and trends that humans aren’t explicitly looking for.

  • Semi-supervised machine learning falls somewhere between supervised and unsupervised learning. In this case, the model is trained on a small amount of labeled data and lots of unlabeled data. Such a way of learning is beneficial when there’s a lot of unlabeled data, and it’s too difficult (or expensive) to label it all.

  • Reinforcement machine learning is where an algorithm learns new tasks by interacting with a dynamic environment. Here, it is rewarded for correct actions, which it strives to maximize, and punished for incorrect ones. Such machine learning is widely used in cybersecurity, as it enables a broader range of cyber attack detection.

Machine learning use cases in cybersecurity

As cybersecurity is a truly fast-paced environment where threats, technologies, and regulations constantly evolve, it’s the agility of machine learning that comes in handy.

ML-powered models can process massive amounts of data and, therefore, rapidly detect critical incidents. This means that machine learning enables organizations to detect various types of threats like malware, policy violations, or insider threats by constantly monitoring the network for anomalies. It is so because ML-driven algorithms learn to identify, for instance, new malicious files or activity based on the attributes and behaviors of previously detected malware.

In addition, using machine learning proves to be a good method for filtering your company’s inbox from unsolicited, unwanted, and virus-infected spam emails, which may contain pernicious attachments such as malware or ransomware. For instance, the machine learning model used by Gmail not only sifts through spam but also generates new rules based on what it has learned in the past. ML methods, coupled with natural language processing techniques, can also detect phishing domains by picking on phishing domain characteristics and features that distinguish legitimate domains.

Last but not least, machine learning can significantly support online fraud detection and prevention. By using ML algorithms, companies can identify suspicious activities in transactional data. These algorithms are trained to recognize normal payment processes and flag suspicious ones. Also, ML-driven engines can be trained to spot when cybercriminals change their tactics as they automatically will retrain themselves to recognize a new fraud pattern.

These examples illustrate just a few use cases of machine learning in cybersecurity. But there are many others, such as vulnerability management, that can greatly impact business cybersecurity.

So, is it AI, machine learning, or deep learning?

Oftentimes, these terms – artificial intelligence, machine learning, and deep learning (DP) – are used interchangeably. We already defined machine learning, so now, let’s see how it relates to artificial intelligence and deep learning.

Artificial intelligence, in the broadest sense, is a set of technologies that enable computers to perform various advanced tasks in a way similar to how humans solve problems. This makes machine learning a subfield of artificial intelligence.

In turn, deep learning is a subset of machine learning. It mimics the structure and functions of the human brain. Such systems use artificial neural networks that function like neurons in the brain. These neurons, also referred to as nodes, are used in chatbots or autonomous vehicles.

Difference between machine learning, artificial intelligence, deep learning, and cybersecurity

Even though machine learning brings some challenges when applied to cybersecurity (for instance, the difficulty in collecting large amounts of certain malware samples for the ML machine to learn from), it remains the most common approach and term used to describe AI applications in this industry.

In cases where shallow (or traditional machine learning) falls short, deep learning should be used. For example, when dealing with highly complex data such as images and unstructured text or when temporal dependencies have to be taken into account.

inner asset machine learning

 

The future of machine learning in cybersecurity

In the current AI tool-filled climate, it’s easy to see how this technology can become better at specific tasks than we humans are. Luckily (or not), machine learning is not a panacea to all things cybersecurity. However, it provides and will continue to provide a great deal of support to cybersecurity or IT teams by reducing the load off of their shoulders.

Since many devices (like phones and laptops) connect to the company’s networks daily, it is almost impossible for IT teams to monitor every single gadget. With AI-powered device profiling, you can improve the fingerprinting of endpoint devices and better understand the type and quantity of endpoints connecting to your network. This will help you create effective segmentation rules and stop unwanted devices (potentially including bad actors) from connecting.

Also, employing machine learning can improve your cybersecurity game by helping your IT team develop policy recommendations for security devices such as firewalls. In this case, machine learning learns what devices are connected to the network and what constitutes normal device behavior. In turn, ML-powered systems can make specific suggestions automatically — instead of your team manually navigating different conflicting access control lists for each device and network segment.

So, embracing more ML-driven cybersecurity practices into your daily company’s processes seems vital if you want to improve your cybersecurity in the future. With more devices and threats coming online daily, the human resources available to tackle them are becoming scarce. In such an environment, machine learning can step in by helping sort out various complicated cybersecurity situations and scenarios at scale while maintaining constant surveillance 24/7.

How does NordPass use machine learning?

Machine learning offers a wide range of applications for businesses, from applying it to cybersecurity to simply enhancing customer satisfaction. With artificial intelligence still making headlines, we’ll likely see even more use cases in the future that will benefit the company’s cybersecurity as well.

NordPass is one of the companies that use machine learning. We do so to offer more accuracy and convenience for our customers. Our autofill engine relies heavily on machine learning to accurately categorize the field that it needs to fill in on a website or app – no matter if it is a sign-up, credit card, or personal information form. Remember those artificial neural networks? It has been trained using exactly those!

If you’re interested in improving your employees’ online experience and enhancing overall company security, explore what enterprise password management can offer for your company.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About NordPass
NordPass is developed by Nord Security, a company leading the global market of cybersecurity products.

The web has become a chaotic space where safety and trust have been compromised by cybercrime and data protection issues. Therefore, our team has a global mission to shape a more trusted and peaceful online future for people everywhere.

Meet The Team – Following the Support/Junior Developer to Developer Pathway, Meet Jackson

We sat down for a chat with Jackson Day, one of our Software Developers who has been with the company since May 2022. This piece has been lightly edited for length and clarity. 

What is your role at Comet?

I am a software developer on one of Comet’s two development teams. I came up through the junior developer program and have been at Comet for almost two years.

How did you decide you wanted to get into software development?

I’ve always had an interest in technology, but in high school there weren’t a lot of avenues to learn programming or something in that arena.

So I did a music degree after high school; music degrees aren’t the greatest for finding a job. While I was working as a receptionist at a physiotherapist clinic, I did a few free programming courses. I decided it was fun and completed a bachelor’s degree in IT.

What do you love about working at Comet?

There’s millions of reasons, including awesome work colleagues. Comet is an awesome environment to learn and grow my skills in, and is a cool product to work on. I absolutely love it here.

The flexibility is really nice too. It’s awesome being able to work from home a couple days a week; and being able to set my own hours, starting early so I can finish early. I very much enjoy the balance.

How would you describe the team culture at Comet?

Super friendly and super supportive. When you’re going through the junior developer role you have a mentor developer and mine, Ben Frengley, has answered a billion questions for me. I sat right next to Ben, so was able to ask questions easily. It’s great to have a dedicated person you can go to, especially while you are learning and before you know everyone’s area of expertise. And everyone else is still happy to help you out as well.

You’re the second person to complete the junior dev/support to developer pathway. What was it like working for support before becoming a full time developer?

It’s definitely a good setup. The idea of going from study to jumping straight into a developer role was actually kind of daunting. Having that year to work on some projects while you’re going through the junior dev pathway, then through support, learning how to work with customers, and getting a good understanding of how the Comet software works was really helpful.

How did the role work with splitting between support tickets and developer projects?

Earlier on the role it was mainly working on the support team and understanding what the product is and how it works. I had a development project to work on pretty early because of my study. When support is less busy, you can then work on some developer tickets.

Any tips from working in support when you were a junior dev?

Just to really get stuck into what you’re working on. If you’re on a tricky problem try to work it out. But if you’re banging your head against the wall for too long, ask for help. You’ll find yourself asking lots of questions and know that it’s okay to ask questions.

What did you like best about the junior dev pathway?

The thing I like best about it is that it eases you into the development role. I feel like you’re a lot better equipped for it than if you were just chucked right into the deep end. You get a really good understanding of how the product is used and the use cases for it, which is really helpful.

What advice would you give to someone who wants to become a developer?

When I was looking for jobs, it was a little daunting as I didn’t have much of a portfolio because I was working full time and studying. I would say if you have the time, build up a  portfolio and direct it towards some of your interests. I think that would go a long way in the job hunting process. And if you’re building up a portfolio you’re also giving yourself more experience at the same time.

What do you like best about your role as a developer?

I love the constant learning and constant challenge. Sometimes the challenge can be tricky, but when you finish a project it’s really rewarding. You constantly feel your knowledge growing, which is cool.

What keeps you interested and inspired moving forward in the field?

For me, it’s seeing how incredible some of our developers are at their jobs. Sometimes I’ll ask someone a question and just watch them power through with so much knowledge. So for me, it’s growing towards that goal of being really knowledgeable.

Do you have any favorite projects that you’ve worked on?

Emoji support in the tickets – very important. It was a hackathon project.

Tell us more about hackathons at Comet.

For hackathons we have four or five days where we get to work on something in Comet that we just feel like working on, which is really cool to have a bit of freedom there. Then at the end of the week it’s cool to see what everyone built.

Some of the projects that people work on during hackathons do make it into the software, and sometimes they don’t because they’re more R&D or exploratory projects.

What’s your top backup tip?

Test your recovery process. People like to treat backup as ‘set and go’ and while we do our best here at Comet to make that possible as much as we can, it is important to test your restores and make sure the recovery process works as it should.

What are some of your hobbies?

Outside of work I like to tinker, I love to try new things. This year I’ve been making an effort to spend at least an hour at the end of each day on some kind of hobby. I’ve been learning to do some 3D modelling. Then practicing my trombone, working on music composition, trying to do a bit of game development. And then I also just enjoy going for a nice stroll.

You are originally from Christchurch, what do you like about living in Christchurch?

Christchurch is in a great location, there’s a bit of everything close by. You can easily get to the ocean and the mountains, and there’s lots of activities. The city also has good vibes, not too hectic.

We know everyone at Comet loves food. What are some of your favorite (vegan) restaurants?

My top three choices would have to be: Grater Goods Deli, Portershed for breakfast, and there’s Bonobo Cafe in Sumner.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About Comet
We are a team of dedicated professionals committed to developing reliable and secure backup solutions for MSP’s, Businesses and IT professionals. With over 10 years of experience in the industry, we understand the importance of having a reliable backup solution in place to protect your valuable data. That’s why we’ve developed a comprehensive suite of backup solutions that are easy to use, scalable and highly secure.

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