The Municipality of Avezzano is a small town in the province of L’Aquila (Abruzzo) and its territory extends over 100 square kilometers. It is made up of the main town and some hamlets and has more than 40.000 inhabitants. The IT service of the municipality consists of 4 people, who directly provide support and maintain the infrastructure for the approximately 200 employees equipped with IT tools.
During the 2020 pandemic lockdown, the municipality’s ICT service faced the challenge of “smart working” in order to allow their employees to continue in their valuable work of service to citizens and institutions. The classic equipment of municipal employees were desktop devices, posing an additional challenge to the Municipality’s ITC team: since it was not possible to equip each employee with a laptop, they were looking for a way to allow connections from the outside via the employees’ personal devices. The challenge was especially daunting considering the heavy security requirements an institution such as Avezzano has to adhere to.
Connecting to desktops in the municipal office
Awingu was installed on a VMWare virtual machine and was configured by enabling the MFA function and then connecting the various desktop machines with RDP. On the devices used by remote users, the software for the management of USB keys for the digital signature of documents was configured and integrated into Awingu, which was another critical element indispensable for the proper performance of the public officials’ work.
In addition, a whole set of security features were configured in Awingu to prevent the presence of administration data on local devices.
All the work was carried out independently by the IT department of the municipality: “even the integration with LDAP and in general, all the configuration was easy and fast”.
The key role played by our technology partner IFIConsulting allowed us to identify the solution to our challenge in a very short time. IFIConsulting’s constant presence and collaboration were invaluable in addressing existing issues and were crucial in defining our future needs in terms of resources and performance.
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