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How to find SysAid Help Desk instances

How to find SysAid Help Desk instances

On the evening of November 8th Microsoft Threat Intelligence announced that they had discovered attacks by a ransomware gang against the SysAid Help Desk software using a zero-day exploit (CVE-2023-47246). These attacks leveraged a directory traversal vulnerability to upload a web shell and deliver the ransomware payload. SysAid has since published an advisory, complete with indicators of compromise, and made a patch available to customers. The Rapid7 blog has additional information about this issue.

What is SysAid Help Desk?

SysAid provides IT help desk and ITSM software as both a cloud service and through an on-premise option.

Are updates available?

SysAid Help Desk has released version 23.3.36 to address this issue.

How do I find potentially vulnerable versions of ActiveMQ with runZero?

SysAid Help Desk services can be found by navigating to the Service Inventory and using the following query:

_asset.protocol:{http} AND protocol:{http} AND (_service.favicon.ico.image.md5:="5f30870725d650d7377a134c74f41cfd" OR last.html.title:"SysAid")

Results from the above query should be triaged to determine if they require patching or vendor intervention.

As always, any prebuilt queries are available from your runZero console. Check out the documentation for other useful inventory queries.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About runZero
runZero, a network discovery and asset inventory solution, was founded in 2018 by HD Moore, the creator of Metasploit. HD envisioned a modern active discovery solution that could find and identify everything on a network–without credentials. As a security researcher and penetration tester, he often employed benign ways to get information leaks and piece them together to build device profiles. Eventually, this work led him to leverage applied research and the discovery techniques developed for security and penetration testing to create runZero.

ESET Research dives into the onboarding and scamming processes of Telekopye online fraudsters

ESET researchers have analyzed how aspiring new attackers join Telekopye groups, thanks to ads in underground forums, and present a detailed view of the whole scamming operation from the attackers’ perspective.
The research contains analyses of the scam scenarios and what each Neanderthal has to do in order to be successful. (ESET Research refers to the scammers using Telekopye as Neanderthals.)
Telekopye’s capabilities include creating phishing websites, sending phishing SMS and emails, and creating fake screenshots.
According to ESET telemetry, this tool is still in use and in active development. The toolkit is implemented as a Telegram bot.

BRATISLAVA, PRAGUE — November 23, 2023 — ESET researchers have recently discovered and analyzed Telekopye, a toolkit that helps less tech-savvy people pull off online scams more easily, with the first part of the research being published in August. In this second part, ESET Research focuses on scammers’ internal onboarding process, a detailed view of the whole scamming operation, and analysis of the scam scenarios.

The capabilities of Telekopye include creating phishing websites, sending phishing SMS texts and emails, and creating fake screenshots. According to ESET telemetry, this tool is still in use and in active development,and is implemented as a Telegram bot. Victims of this scam operation are called Mammoths by the scammers. For the sake of clarity, and following the same logic, ESET refers in its findings to the scammers using Telekopye as Neanderthals.

Telekopye groups recruit new Neanderthals via advertisements across many different channels, including underground forums. These advertisements clearly state the purpose: to scam online marketplace users. Aspiring Neanderthals are required to fill out an application, answering basic questions like what experience they have in this line of “work.” If approved by existing group members with sufficiently high rank, the new Neanderthals can start using Telekopye to its full potential.

There are three main scam scenarios: seller, buyer, and refund. In the seller scam, attackers pose as sellers and try to lure unsuspecting victims into buying some nonexistent item. When the victim shows interest in the item, the “seller“ persuades him them to pay online rather than in person and provides a link to a phishing website posing as a legitimate payment site. Unlike the legitimate web page, though, this page asks for an online banking login, credit card details (sometimes including balance), or other sensitive information. The phishing website automatically steals it.

In the buyer scam, attackers pose as buyers, researching victims to target. They show interest in an item and claim they’ve already paid via the provided platform. Then they send the victim an email or SMS message (created via Telekopye) with a link to a carefully crafted phishing website, claiming that the victim needs to click this link in order to receive their money from the platform. The rest of the scenario is very similar to the “seller“ scam. In the refund scenario, attackers create a situation where the victim is expecting a refund and subsequently send them a phishing email with a link to the phishing website, once again serving the same purpose.

“In almost every group of Neanderthals, we can find references to manuals with online market research from which Neanderthals draw their strategies and conclusions,” says ESET researcher Radek Jizba, who investigated Telekopye. “For example, during the buyer scam scenario, Neanderthals choose their targets based on the type of items they are selling. For instance, some groups avoid electronics completely. The price of the item is also important. Manuals recommend that Neanderthals, in the buyer scam scenario, pick items with a price between €9.50 to €290,” he adds. Additionally, attackers using Telekopye utilize web scrapers to quickly go through many online marketplace listings and pick a “perfect victim” who will most likely fall for the scam.

Telekopye attackers believe that their groups are full of “rats” (for example, law enforcement or researchers). Thus, they religiously stick to the rules; mainly, no probing for information that could identify other members of the group. Breaking such rules may very well result in being banned. The golden rule is “Work more, talk less.”

Even though the main targets of scammers are online markets popular in Russia, such as OLX and YULA, ESET has also observed targets that are not native to Russia, such as BlaBlaCar and eBay, and even others that have nothing in common with Russia, like Jófogás and Sbazar. 

For more information about how Telekopye attackers operate, check out the blogpost “Telekopye: Chamber of Neanderthal’s Secrets.” Make sure to follow ESET Research on Twitter (now known as X) for the latest news from ESET Research.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About ESET
For 30 years, ESET® has been developing industry-leading IT security software and services for businesses and consumers worldwide. With solutions ranging from endpoint security to encryption and two-factor authentication, ESET’s high-performing, easy-to-use products give individuals and businesses the peace of mind to enjoy the full potential of their technology. ESET unobtrusively protects and monitors 24/7, updating defenses in real time to keep users safe and businesses running without interruption. Evolving threats require an evolving IT security company. Backed by R&D facilities worldwide, ESET became the first IT security company to earn 100 Virus Bulletin VB100 awards, identifying every single “in-the-wild” malware without interruption since 2003.

Data speaks volumes: how analytics improves network visibility

Network management is pivotal and complex in the increasingly connected world. The task is enormous, whether it’s understanding the intricate user activity patterns, keeping a keen eye on data traffic, or monitoring device activity within the network.

Enter the analytics territory, where data doesn’t just speak; it roars volumes. By harnessing tools such as activity logs, server usage analytics, and Device Posture Monitoring, network visibility reaches a new height into a new dimension.

Different challenges require diverse solutions

A company network is a complicated organizational ecosystem. Various aspects, like the load of data traffic and employee connections, require specific attention. These targeted approaches help in decision-making, identifying problems, and streamlining network performance.

The use of data analytics in network management is transformative in addressing different issues:

Security concerns

  • Behavior analysis – continuous monitoring and analyzing data traffic, unusual patterns, or anomalies can help detect signs of a security breach or threats.

  • Compliance monitoring – regular scans and assessments ensure that network configurations meet the industry’s compliance regulations.

Network performance optimization

  • Bottleneck identification – real-time analysis of network traffic data helps identify potential bottlenecks or overloaded devices, allowing proactive action to prevent slowdowns.

  • Capacity planning – historical data analysis allows organizations to predict future network needs, making planning for expansion or upgrades easier.

Troubleshooting and maintenance

  • Root cause analysis – analytics can provide deep insights into the root causes of network issues, allowing for quicker and more accurate resolutions.

  • Predictive maintenance – by analyzing trends and historical data, predictive algorithms can forecast potential hardware failures or performance degradation, enabling preventative maintenance.

User experience and behavior understanding

  • Application performance monitoring – insights into how applications perform on the network can lead to optimizations that enhance user experience.

  • User behavior tracking – understanding how users interact with the network provides valuable security and performance-tuning insights.

Cost Management

  • Resource allocation – data-driven insights help efficiently allocate resources, ensuring no part of the network is over- or underutilized.

  • Cost prediction – analyzing trends helps forecast bandwidth usage, hardware upgrades, and maintenance costs, aiding budget planning.

Strategic planning and decision-making

  • Trend analysis – long-term data analysis can uncover emerging trends and potential opportunities for innovation or improvement.

  • Decision support – data-driven insights support informed strategic decisions, aligning network management with business goals.

Device monitoring in network management

  • Device Posture Monitoring – understanding the state and security of all connected devices is crucial for a robust network environment, including:

    1. Real-time assessment – monitoring device states in real-time, tracking factors like software versions, security patch levels, and endpoint configurations to determine their compliance with security policies.

    2. Threat detection – identifying potential vulnerabilities through continuous device behavior surveillance and comparing them against established baselines. This allows for an immediate response to unusual activities.

    3. Integration with security protocols – Ensuring devices connecting to the network meet specific compliance and security standards is crucial. This is achieved by integrating posture assessments with existing network access controls.

    4. Automated remediation – to prevent potential security breaches, execute automatic actions to correct non-compliant devices, such as quarantining or patching.

    5. Visibility and reporting – providing comprehensive visibility into the devices connected to the network and generating detailed reports for compliance tracking and security auditing.

How NordLayer incorporates analytics for network visibility

NordLayer’s approach is all about simplicity. We offer a unified platform to manage your organization’s network from one central place. Different pieces of information give insights into varying elements monitored from a data perspective.

Here are the scenarios where NordLayer can come in handy when looking for an analytical angle of network performance.

An overview of connections and actions: Activity monitoring

Activity log 1400x7000 (1)

The network of a small company and a large enterprise needs to record every organization member to identify who has access to connect. It’s like a window into what’s happening within the network and how each element behaves at a surface level.

NordLayer’s Activity monitoring is a helpful functionality for admins. It allows organizations to not only identify a connected member but also have their details and session time to evaluate the tool’s usage.

From a user activity perspective, information like member name, device name, given ID number, and email helps spot any deviations in created user profiles. You can also track when members connect and disconnect from the network in a provided table, ensuring compliance with security policies.

The Activity monitoring also shows a list of admin’s actions, from creating gateways and logging in to enabling or enforcing specific features. It’s practical to track down what actions were performed retrospectively in case of an audit, procedure revision, or simply to avoid accidentally duplicate actions. The functionality supports troubleshooting, helping to find if single errors have affected the team level.

Admins can use an export capability to have all concise data in one place and use it for generating insights. The export capability allows downloading encrypted connection reports, often used for compliance audits and internal process reviews.

Track service performance: server usage analytics

Connection statistics help better understand bottlenecks and overloads of the company network. From the number of members to what servers they are connected to, it provides visibility to network managers to distribute teams more effectively.

Cramped servers lead to performance issues that impact your workforce’s productivity. Therefore, the data about service usage is crucial in future decision-making and establishing processes. NordLayer’s Insights tab in the Control Panel has interactive dashboards for server usage visibility.

The Insights tab provides a detailed data summary to analyze protocol connectivity patterns and see active sessions in a given time. The information available for protocol usage displays the company’s dedicated server metrics.

The active sessions dashboard lists data about the number of users connected to specific dedicated servers. It makes it easy for admins to analyze the distribution of connections and plan for potential future needs, such as additional dedicated servers.

Maintaining a record of network activity: Device Posture Monitoring

Hybrid work and bring-your-own-device (BYOD) policies increase the risk of malicious connections.

Managing and gaining visibility into the devices within the network is challenging. You need to verify the identity of connecting individuals and ensure their connecting devices aren’t infected and don’t threaten the organization’s network.

NordLayer’s Device Posture Monitoring functionality addresses this challenge by accurately monitoring who connects to the company network based on predefined rules. The feature is convenient for registering deviations from established norms.

Device Posture Security allows admins to define periodical device check rules listed below.

  1. Enabling a list of organization admin-trusted devices.

  2. Defining a preferred OS and its version.

  3. Specifying the supported NordLayer app version.

  4. Enforcing checks if the device is jailbroken or rooted.

  5. Confirming that the device contains a specific file.

  6. Checking for an allowlisted IP address on the device.

The functionality improves the admin’s visibility of a device’s compliance with internal policies and its up-to-date status. To increase actions based on the Zero Trust framework, the functionality provides information about access, device health, and activity data for devices in the organization.

Benefits of network visibility features

Having data and knowing what to do with it offers substantial benefits for organizations. By offering a panoramic view into the complex labyrinth of connections, server usage, connected devices, and their security posture, network visibility features not only enhance the control and management of the network but open doors to numerous advantages.

Additional security

Network visibility allows organizations to monitor and analyze network traffic effectively. By observing network behavior, IT admins can detect and respond to security threats. This approach helps identify suspicious activities or unauthorized access attempts.

Network performance

Insights into the network enable understanding and optimization. It assists with the identification of bottlenecks, congestion, latency issues, and network failures. Better network management enables a landscape where data informs and empowers, leading to a smarter, safer, and more efficient work environment.

Troubleshooting

Detailed insights provide information to make troubleshooting and resolving issues easier, thus saving time. When problems occur, IT admin can use all of these capabilities to analyze traffic patterns and pinpoint the source of the problem.

Embracing the future with advanced network visibility

As the digital landscape expands, the importance of a transparent, secure, and efficient network cannot be emphasized enough. With tools like NordLayer, organizations can confidently navigate this evolving terrain.

NordLayer showcases the future of network management, where data doesn’t just inform but empowers growing businesses that face increasingly complex network challenges. Embracing advanced analytics and visibility tools is not just a luxury—it’s a necessity.

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Genetic data leak, 23andMe point to credential stuffing

Hackers are selling genetic data stolen from users of the company 23andMe. The company itself says they weren’t breached, although their users’ data was used by what seems to be a single threat actor stealing personal details and genetic data. This data was then published or advertised online. 23andMe suggested that the threat actor(s) gained unauthorized access with “recycled login credentials”, a technique known as credential stuffing.

The logic is simple: Keep trying stolen username/password combinations, and eventually, they’ll work on another site. An easy solution to credential stuffing attacks? You guessed it: Multi-factor authentication (MFA). While 23andMe has offered an MFA feature since 2019, it was not made mandatory for users. With genetic and personal data at stake and up to 7 million users affected by these recent breaches, it might be time for a change in policy.

The Bleach Breach: Clorox revenue and supply chain hit

Clorox, the household cleaning giant, predicts a more than 20% drop in quarterly sales due to a cyberattack (thought to be ransomware) that caused product shortages and operational disruptions. Manufacturing, often kept running by legacy systems and sprawling workforces, suffers more cyberattacks than any other industry.

The Clorox incident is being linked to the same group responsible for the MGM and Caesars Palace hacks, discussed in our previous episode, which occurred around the same time in August 2023. “Scattered Spider” is notorious for using social engineering methods to gain access to internal systems. The Clorox Company’s share price has dropped by over 7 percent in the last month.

Wearable AI: Trendy or just trending?

Tech companies are rushing to secure the lead in wearable AI products. Meta has collaborated with Ray-Ban on a pair of high-tech glasses, enabling wearers to live stream directly from the glasses to Facebook or Instagram and voice activate Meta AI, “an advanced conversational assistant”. Jony Ive, Apple’s legendary former design lead, and OpenAI are reportedly teaming up to design the “iPhone of AI”.

Rewind.ai unveiled a neck-worn pendant that records conversations to your smartphone and creates a searchable database of life moments. Humane, imagining “a world where you can take AI everywhere”, have developed a smart device that resembles a badge or lapel pin.

The common goal here seems to be for technology to rely less on screens, to fade from view, and become all but invisible.

Stay tuned for the next episode of Cyberview.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About NordLayer
NordLayer is an adaptive network access security solution for modern businesses – from the world’s most trusted cybersecurity brand, Nord Security.

The web has become a chaotic space where safety and trust have been compromised by cybercrime and data protection issues. Therefore, our team has a global mission to shape a more trusted and peaceful online future for people everywhere.

Scale Computing Announces New Edge Computing Innovations for Fleet Manager, HE100 Product Line

Gartner IT Infrastructure, Operations & Cloud Strategies Conference, Las Vegas, Nev. – December 5, 2023 — Scale Computing, a market leader in edge computing, virtualization, and hyperconverged solutions, today announced several new innovations and options for its award-winning edge computing products, Scale Computing Fleet Manager (SC//Fleet Manager) and the HE100 product family from the Gartner IT Infrastructure, Operations & Cloud Strategies Conference 2023.

Jeff Ready, Scale Computing CEO and Co-Founder will present at the Gartner IT Infrastructure, Operations & Cloud Strategies Conference 2023 event at 3:20pm on Dec 6th at the Exhibitor Showcase Theater 2. Event attendees can see this new technology demonstrated at the Scale Computing booth, #104.

Introducing the HE153, the Smallest Form Factor HCI Edge Appliance Available Today

The HE153 is the first new release in the HE100 series of hardware, based on the ASUS Next Unit of Computing (NUC). This innovative, new appliance delivers a small, powerful, and efficient HCI edge solution that can be deployed almost anywhere with the latest in performance and reliability. The HE153 series will have both a dual NIC option and a single NIC, slim option, making edge computing deployments even easier for IT teams.

The award-winning HE100 series of appliances combines Scale Computing’s self-healing software platform for autonomously running applications at the edge, with a small, all-flash, NVMe storage-based compute appliance that delivers all the simplicity, efficiency, and enterprise-ready virtualization associated with Scale Computing Platform.

The small form factor can be deployed without requiring a rack or server closet. While taking up only the space needed to stack four smartphones, it provides a fully functional, integrated platform for running applications that includes high availability clustering, rolling upgrades, and integrated data protection.

“Scale Computing’s first new release of the ASUS-based NUC allows IT teams to consolidate everything they need: virtualization, servers, storage, and backup/disaster recovery with powerful fleet management to deliver a single manageable solution at scale in the data center, in the branch office, and for distributed edge locations,” said Jeff Ready, CEO and Co-founder, Scale Computing. “Regardless of your hardware requirements, the same innovative software and intuitive user interface give IT admins the power to run infrastructure efficiently both in the data center and at the edge.”

The HE153 will be available in the first half of 2024, with pricing for a three-node cluster starting at $5,400. For more information on features and specifications, please visit https://www.scalecomputing.com/sc-hardware

SC//Fleet Manager VM List: Another Industry First

Simplicity is engineered into SC//Fleet Manager, making it easier than ever to securely monitor and manage workloads and infrastructure across an entire edge fleet of clusters running Scale Computing HyperCore. Instead of managing individual deployments, SC//Fleet Manager allows users to see and manage their entire fleet at once from an intuitive cloud-based console. Users can easily monitor connectivity and cluster health. Any problems across the fleet are highlighted automatically, and if there is an issue, IT administrators can drill down into a specific cluster to further diagnose and fix the problem.

The new fleet-wide virtual machines (VMs) list feature of SC//Fleet Manager makes real-time monitoring of all workloads across a global fleet of Scale Computing HyperCore clusters easier with a searchable and customizable view. With the ability to jump straight to the console of the VM using Secure Link technology, customers and MSPs who need to monitor and manage workloads running on multiple clusters now have immediate access to workloads no matter where they sit. With high availability and data resiliency guaranteed by SC//HyperCore, customers and MSPs can focus on ensuring workloads are running smoothly and as required, whether it be across ten or ten thousand sites. This new feature is available today to current and future SC//Fleet Manager customers.

Scale Computing Platform (SC//Platform) brings simplicity, high availability, and scalability together, replacing the existing infrastructure for running VMs in a single, easy-to-manage platform. SC//Fleet Manager allows users to centrally monitor and manage hundreds or thousands of distributed edge infrastructure deployments with few or no on-site IT personnel. The award-winning SC//HyperCore software delivers on-premises edge computing with high availability and disaster recovery to remote locations at an affordable entry-level cost. All SC//Hardware can be deployed quickly, managed locally or remotely, and can self-heal almost instantly. Scale Computing provides the benefits of affordable edge computing infrastructure without sacrificing reliability, ease of deployment, and ease of use.

About the Gartner IT Infrastructure, Operations & Cloud Strategies Conference

The Gartner IT Infrastructure, Operations & Cloud Strategies Conference focuses on key topics for infrastructure and operations (I&O) leaders, including how to embrace change and serve evolving enterprise needs through optimizing workloads, maximizing efficiency, and building resilient systems and teams.

About Scale Computing

Scale Computing is a leader in edge computing, virtualization, and hyperconverged solutions. Using patented HyperCore™ technology, Scale Computing Platform automatically identifies, mitigates, and corrects infrastructure problems in real-time, enabling applications to achieve maximum uptime, even when local IT resources and staff are scarce. Edge Computing is the fastest-growing area of IT infrastructure, and industry analysts have named Scale Computing an outperformer and leader in the space, including being named the #1 edge computing vendor by CRN. Scale Computing’s products are sold by thousands of value-added resellers, integrators, and service providers worldwide. When ease-of-use, high availability, and TCO matter, Scale Computing Platform is the ideal infrastructure platform. Read what our customers have to say on Gartner Peer Insights, G2, and TrustRadius.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About Scale Computing 
Scale Computing is a leader in edge computing, virtualization, and hyperconverged solutions. Scale Computing HC3 software eliminates the need for traditional virtualization software, disaster recovery software, servers, and shared storage, replacing these with a fully integrated, highly available system for running applications. Using patented HyperCore™ technology, the HC3 self-healing platform automatically identifies, mitigates, and corrects infrastructure problems in real-time, enabling applications to achieve maximum uptime. When ease-of-use, high availability, and TCO matter, Scale Computing HC3 is the ideal infrastructure platform. Read what our customers have to say on Gartner Peer Insights, Spiceworks, TechValidate and TrustRadius.

DNS Security Best Practices


What is DNS Security?


DNS security,

often referred to as DNSSEC (Domain Name System Security Extensions), is a set of protocols and techniques designed to protect the DNS from various threats and vulnerabilities. The primary goal of DNS security is to ensure the integrity, authenticity, and confidentiality of DNS data. By doing so, it helps prevent malicious activities such as DNS spoofing, cache poisoning, and man-in-the-middle attacks that can redirect users to fake websites or compromise their data.


Why DNS Security Is Important

DNS security is vital for preventing disruptions in operations. Any disruption to a business’s online presence can have devastating consequences. DNS attacks, such as DDoS attacks or cache poisoning, can render websites and services inaccessible. DNS security measures, including robust DNS hosting and protection, mitigate these risks, ensuring uninterrupted operations and customer access to primary and secondary DNS servers. Moreover, DNS security protects sensitive data. DNS queries contain sensitive information about the websites users intend to visit, and without adequate security, these queries can be intercepted by malicious actors. Implementing DNS security ensures the confidentiality of DNS data, and protects user privacy.

Without DNS security, there are risks of phishing and fraud. Cybercriminals often use DNS to conduct phishing attacks. Malicious actors create deceptive websites with domain names similar to legitimate ones, tricking users into revealing personal information. DNS security measures help detect and block these fraudulent domains, reducing the risk of phishing and fraud incidents.

In addition, many industries and jurisdictions have specific regulations and compliance requirements related to data protection and cybersecurity. Implementing DNS security measures can help companies meet these legal obligations and avoid enormous fines for non-compliance related to IP addresses and DNS settings.

DNS Security Best Practices

Log all DNS activities: Maintain detailed logs of DNS queries and responses to monitor for suspicious activities and troubleshoot issues effectively. Analyze these logs regularly to detect security vulnerabilities and respond to potential threats.

Keep the DNS cache locked: Make sure that cached data in your DNS server is secure and not vulnerable to cache poisoning attacks. Implement measures to prevent unauthorized access or manipulation of the cache.

Configure access control lists (ACL) precisely: Implement strict ACLs to control which devices and networks are allowed to access and use your DNS servers. Only authorized users and systems should have access to internal DNS servers.

Regularly update the DNS server: Remember to update your DNS server software regularly and keep it patched to address known vulnerabilities and security weaknesses. Stay informed about security advisories related to your specific DNS server software.

Deploy dedicated DNS applications: Use dedicated DNS server software designed for security and performance, such as BIND, Microsoft DNS, or other reputable options, rather than repurposing general-purpose servers.

Implement DNSSEC (DNS Security Extensions): DNSSEC adds a layer of security by digitally signing DNS records, ensuring data integrity and authenticity. Enforce DNSSEC for your domains to protect against DNS spoofing and cache poisoning attacks and validate DNS data integrity.

Mask the primary DNS server and information: Hide the identity of your primary DNS server and its version number to minimize the risk of attackers targeting known vulnerabilities in your DNS software.

Time limit the recursive DNS query response: Set a time limit for how long your DNS server will spend processing a recursive query. This helps prevent your server from being tied up by malicious or excessive requests.

Facilitate random DNS socket pool utilization: Configure your DNS server to use a random selection of source ports and request IDs to make it harder for attackers to predict and spoof DNS responses.

Ensure DNS availability with adept redundancy: Implement redundant DNS servers to maintain service availability even if one server becomes compromised or goes offline. Use load balancing and failover mechanisms for seamless DNS operation.

Reinforce the name servers: Secure the physical and network infrastructure of your name servers. Limit physical access, use strong authentication for administrative access, and employ firewalls and intrusion detection systems.

Filter and Monitor DNS Traffic: Employ DNS traffic filtering to block known malicious domains and monitor DNS traffic for anomalies and suspicious patterns. Tools like DNS filtering services and intrusion detection systems can be useful for this purpose.

In addition to these best practices, it’s important to stay updated on the latest DNS security threats, as this landscape evolves continuously. Regular security audits, penetration testing, and employee training can also help ensure the overall security of your DNS infrastructure.

DNS security is a critical component of a robust cybersecurity strategy. By implementing DNS security best practices, you can protect your organization’s online presence, maintain user trust, and ensure the availability and integrity of your online services. Remember that security is an ongoing process, and staying vigilant against emerging threats is key to a secure DNS infrastructure.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About SafeDNS
SafeDNS breathes to make the internet safer for people all over the world with solutions ranging from AI & ML-powered web filtering, cybersecurity to threat intelligence. Moreover, we strive to create the next generation of safer and more affordable web filtering products. Endlessly working to improve our users’ online protection, SafeDNS has also launched an innovative system powered by continuous machine learning and user behavior analytics to detect botnets and malicious websites.

Need help? Our team is just a message away