ESET peer-recognized as a Customers’ Choice in the 2023 Gartner® Peer Insights™ Voice of the Customer report

BRATISLAVA — September 21, 2023 — ESET, a leading provider of Endpoint Protection Platforms (EPP), today announces that it has been named a Customer Choice in the 2023 Gartner Peer Insights Voice of the Customer for Endpoint Protection Platforms report for our EPP solution ESET PROTECT.1 This recognition means that ESET meets or exceeds both the market average in terms of Overall Experience and User Interest and Adoption. According to the report, 97 percent of Gartner Peer Insights reviews received for ESET indicated a 5-star or a 4-star rating*.

In several hundred product reviews, customers expressed their appreciation for the ESET PROTECT solution for its product capabilities, sales experience, deployment experience and support experience. The report synthesizes the reviews of the vendors and focuses on direct peers’ experiences with implementing and operating a solution and, from our perspective, makes the report an invaluable resource for IT decision-makers seeking the best EPP for their organization. ESET has also received a 91% Willingness to Recommend* from our customers and the peer-distinction as an Overall Customers’ Choice and as a Customers’ Choice for the EMEA region.

The ESET PROTECT offering has been built around real-world customer needs and is under continual development to respond to businesses’ changing security requirements. Today’s customers benefit from:

advanced threat protection and detection technologies;
scalable and supported managed detection and response services;
automated vulnerability assessment;
and patch management capability

“We believe this recognition serves as an evaluation that we are on the right path, reaffirming our unwavering commitment to continuously empower and protect our customers in their digital endeavors. We are immensely grateful for the continuous customer feedback, which also influences the decision-making related to the development of our solutions. We will continue innovating and striving for excellence to ensure our customers‘ cybersecurity needs are met with the utmost precision and care,“ said Pavol Balaj, Vice President of the Enterprise Segment at ESET.

“We‘re really happy to be recognized with the Customers’ Choice distinction, especially because it‘s coming from regular users of our business tools. It‘s like a direct report card on our products from the people who use them every day. In our opinion, this recognition shows that our approach to business makes our customers satisfied from the moment they start considering our services, through the contracting and deployment phase, and on to daily use,” Balaj continued.

For more information about ESET’s awards and recognition, click here.

About Version 2
Version 2 is one of the most dynamic IT companies in Asia. The company develops and distributes IT products for Internet and IP-based networks, including communication systems, Internet software, security, network, and media products. Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About ESET
For 30 years, ESET® has been developing industry-leading IT security software and services for businesses and consumers worldwide. With solutions ranging from endpoint security to encryption and two-factor authentication, ESET’s high-performing, easy-to-use products give individuals and businesses the peace of mind to enjoy the full potential of their technology. ESET unobtrusively protects and monitors 24/7, updating defenses in real time to keep users safe and businesses running without interruption. Evolving threats require an evolving IT security company. Backed by R&D facilities worldwide, ESET became the first IT security company to earn 100 Virus Bulletin VB100 awards, identifying every single “in-the-wild” malware without interruption since 2003.

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