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Machine Identity Management Best Practices

Remote work and the adoption of cloud computing surfaced the concept of identity as a perimeter.
In this sense, although it is not new, identity security first gained urgency as malicious attackers began to use machine identity management and access to achieve their goals.

Currently, hackers have been successful in targeting Active Directory and identity infrastructure to move laterally on networks with vulnerabilities.

It is worth mentioning that the use of multifactor authentication (MFA) is growing, but it is still necessary to configure, maintain, and monitor the identity infrastructure properly.

In this article, we will explain everything about this subject. To facilitate your reading, we divided our text into topics. These are:

  • What is Machine Identity?
  • Importance of Machine Identity Management
  • Challenges in Machine Identity Management
  • Seven Best Practices in Machine Identity Management
  • Other Best Practices
  • About senhasegura
  • Conclusion

Enjoy the read!

What is Machine Identity?

Just as people use usernames and passwords to protect their identities, machines have their unique identifications protected by these credentials, as well as keys and certificates.

Without proper machine identity management, it becomes impossible to guarantee the confidentiality of data obtained by authorized devices and to prevent this information from being transferred to unauthorized machines.

In practice, a machine with a compromised identity can damage the company’s digital security. This is because hackers can use them to gain privileged access to data and resources from the organization’s networks.

Moreover, by stealing or forging a machine identity, an attacker is able to impersonate a legitimate machine and obtain sensitive data.

To account for the volume, variety, and speed of changes in machine identity, one needs to strategically manage a complex and rapidly changing data set.

Through appropriate policies and controls, machine identity management contributes to optimizing a corporation’s cybersecurity, reducing risks, and ensuring compliance with security requirements.

Importance of Machine Identity Management

Proper machine identity management is critical to preventing compromised credentials, keys, and certificates from being used to invade infrastructure, giving access to sensitive data, or being used to create fraudulent tunnels and hide malicious actions.

It also allows one to track the exponential growth in the number of machines to keep their identities secure and track the evolution of cloud services, which can expose machine identities to hacker action.

With the correct machine identity management, it is also possible to protect mobile devices, sensors, and robots, which can communicate and store sensitive information using encryption.

In addition, we live in a context where machines have increasingly intelligent functions, replacing people in activities that require logical reasoning and thinking, and machine identity management allows us to interact securely with this type of equipment.

Challenges in Machine Identity Management

In the previous topic, we showed the importance of machine identity management in data protection. However, we know efficient machine identity management can be quite challenging.

One of the reasons is the increase in IT and OT devices, which also increases the number of credentials, certificates, and keys.

Also, traditional practices are insufficient to meet the demands of machine identity management, which can cause cyberattacks and interruption of activities.
In this sense, the most common challenges are:

Visibility

With a large number of machine identities, it becomes difficult to keep track of existing credentials and know where they are. With this, hidden certificates can expire without anyone noticing, causing an interruption in activities.

Besides being difficult to locate all certificates on a company’s network, some of them are on devices outside the network perimeter, which can go unnoticed by audit processes.

Compliance

To ensure compliance with security requirements, it is essential to regulate the issuance, validity, security levels, and access. Thus, the lack of proper machine identity management, which contemplates TLS/SSL certificates and SSH keys, opens gaps for the action of malicious agents.

Storage

It is very common for certificates and keys to be stored in spreadsheets and distributed by email, however, as the number of machine identities increases, their control in spreadsheets is susceptible to errors.

Manual Management

Manual machine identity management is also a mistake, as it makes the process slow and error-prone.

In practice, applications and devices do not go online quickly after manually registering and provisioning certificates. In addition, manual renewal, revocation, and auditing may cause interruptions in activities.

Seven Best Practices in Machine Identity Management

Here are some practices you need to adopt in your organization’s machine identity management:

Identify This Type of Identity in the Infrastructure

Two hundred and sixty-seven thousand: this is the average number of internal certificates that an IT organization has, according to the Ponemon Institute. Many of these certificates are old, with the possibility of being encoded or hidden among other identities.

To get a sense of it, in a survey by Vanson Bourne, 61% of companies admitted they do not have full knowledge of their keys and certificates for devices. Of these, 96% claimed to suffer consequences such as violations, interruption of systems, and financial losses.

To ensure proper machine identity management, you need visibility into the devices your company uses. Therefore, it is essential to verify this type of identity in the infrastructure.

The good news is that you can count on the support of senhasegura for this: we were considered by Gartner as best in class for the discovery and integration of privileged credentials.

Periodically Rotate Machine Identities

Another indispensable measure is to rotate machine identities periodically to prevent their misuse by malicious users.

This is because when keys and certificates remain the same for a long time, they can be targeted by hackers, who use known API calls with a real certificate to gain access to critical resources and data.

To avoid this problem, organizations must have authorization from source machines, cloud connections, portable devices, application servers, and API interactions. Moreover, certificates should be updated frequently.

Implement Privileged Access Management solutions

To perform proper machine identity management, we also recommend the use of Privileged Access Management (PAM) tools. This type of solution prevents cyberattacks as it grants each user only the access necessary to perform their tasks.

We, from senhasegura, are leaders in this market and can help you protect the machine identities of your organization.

Implement Automation in the Environment Through RPA and PTA

Robotic Process Automation (RPA) consists of the use of technological tools to automate operational and transactional tasks, such as sending e-mails, checking financial data, preparing receipts, and managing payrolls.

Privileged Task Automation (PTA) automates an organization’s workflow tasks, ensuring they are completed at any time without stopping operations. These two mechanisms contribute to preventing violations motivated by human errors.

Nevertheless, it is necessary to manage the identities of software robots, starting with the definition of the best policies on how to integrate them.

Reduce Risk with Zero Trust Plans

To provide more security to machine identity management, it is advisable to adopt the concept of zero trust in equipment. That is, it is not enough for corporate users to be frequently authenticated, it is necessary to extend this standard to devices.

The problem is that, despite already adopting this people-focused work model, many companies still consider device authentication a challenge.

Include the Cloud in the Machine Identity Management Plan

With the digital transformation accelerated by the Covid-19 pandemic, many companies started operating in the remote work model, using cloud solutions.

Therefore, when we talk about machine identity management, it is necessary to think of solutions that contemplate cloud environments.

Ideally, one should apply an approach that centralizes functions and enables them to manage multiple cloud deployments.

Adopt Machine Identity Management Solutions

Companies need to have teams specifically responsible for machine identity management, preventing certificates and keys from remaining unmanaged.

And to optimize this work, it is advisable to adopt automated machine identity management solutions that manage the entire certificate lifecycle.

Automated solutions are very effective and allow scalability in organizations, following the implementation of new technologies. However, machine identities should not be implied but expressly assigned.

Other Best Practices

Here are some other best practices for you, who need to deal with machine identity management.

Ensure Visibility

For no machine to be left unmanaged, it is indispensable to make a scan of all certificates and keys. This search should include devices that are outside the network perimeter. In addition, it is important to know the location, CA, and expiration date of each certificate.

Count on Centralized Management

Centralizing machine identity management is a way to simplify its implementation across environments, devices, and workloads. It is also possible to group certificates, taking into account their type, level of criticality, and expiration date.

Proper machine identity management protects communication and prevents the action of malicious attackers.

Use Self-Service

It is possible to use self-service for the provision, renewal, and revocation of certificates, making machine identity management more efficient. In this sense, to keep identities well protected and limit the actions of teams, you just need to implement role-based access controls and privileges.

Store Certificates and Keys in Secure Locations

Digital certificates and SSH keys should be stored in centralized and secure locations, preferably on encrypted devices. Moreover, access to these devices should be limited to privileged users with the use of strong passwords and RBAC.

These measures ensure the security of the machine identity, even if the network is compromised.

Key Rotation

Many companies are vulnerable to the action of malicious former employees, who have access to old certificates, keys, and encrypted algorithms. To avoid this problem, we strongly recommend changing old keys to new ones.

Automation

As we have already suggested, automation is the solution to most cybersecurity issues. In the case of machine identity management, automating this process ensures keys and certificates are always up to date and allows you to avoid problems such as interruption of activities.

Perform Audits Frequently

Performing frequent audits on machine identities is important because this process allows one to detect and eliminate issues such as weak passwords, unauthorized or expiring certificates, and old and unused keys.

For this, you can use an audit solution provided by third parties. Thus, it is possible to avoid interruption of activities, prevent violations, and optimize machine identity management.

About senhasegura

We, from senhasegura, are part of the group of information security companies MT4 Tecnologia, founded in 2001, and we aim to provide digital sovereignty to our customers through the control of privileged actions and data.

With this, we prevent data leaks and theft, as we manage privileged permissions before, during, and after access through machine automation. We work to:

  • Optimizing the performance of companies, avoiding interruption of operations;
  • Performing automatic audits on the use of permissions;
  • Auditing privileged changes to detect abuse of privilege automatically;
  • Providing advanced solutions with the PAM Security Platform;
  • Reducing cyber threats; and
    Bringing the organizations that hire us into compliance with audit requirements and standards such as PCI DSS, Sarbanes-Oxley, ISO 27001, and HIPAA.

Conclusion

In this article, you saw that:

  • Machines have their unique identities protected by keys and certificates;
  • The increase in IT and OT machines generates a significant growth in the number of certificates and keys;
  • Without proper machine identity management, it becomes impossible to guarantee the confidentiality of data obtained by authorized machines and to prevent this information from being transferred to unauthorized ones;
  • Malicious actors can use compromised machine identities to gain privileged access to data and resources from the organization’s networks;
  • Machine identity management contributes to optimizing the cybersecurity of a corporation;
  • It also allows one to keep up with the exponential growth in the number of machines and protect mobile devices, sensors, and robots;
  • The main challenges in machine identity management are: visibility, compliance, storage, and manual management;
  • Some of the best practices for this management are: recognizing machine identities, rotating these identities periodically, implementing Privileged Access Management solutions, implementing automation in the environment, reducing risks through the Zero Trust concept, including cloud solutions in machine identity management, and adopting automated machine identity management solutions;
  • It is also essential to ensure the visibility of devices, rely on centralized management, use self-service, store certificates and keys in secure places, and perform audits frequently;
    senhasegura was considered by Gartner as best in class for discovery and integration of privileged credentials;
  • In addition, the company provides a PAM solution, which avoids cyberattacks through the Principle of Least Privilege.

Did you like our content on machine identity management? Then share it with someone who may be interested in the topic.

 

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About Segura®
Segura® strive to ensure the sovereignty of companies over actions and privileged information. To this end, we work against data theft through traceability of administrator actions on networks, servers, databases and a multitude of devices. In addition, we pursue compliance with auditing requirements and the most demanding standards, including PCI DSS, Sarbanes-Oxley, ISO 27001 and HIPAA.

NordPass Desktop App: Release Note

NordPass 4.37 (latest)

We’ve waved bye-bye to some pesky bugs and have also spruced up the place a touch – enjoy!

NordPass 4.36

We’re starting off 2023 on the right foot with a release that’s faster and more reliable. Stay tuned for some bigger announcements!

NordPass 4.35

No major updates this time, just a new and improved app release with some under-the-hood performance upgrades – enjoy!

NordPass 4.34

We’re happy to present you with a new release. Here’s what we’ve got this time:

  • DESIGN CHANGES TO ITEMS. We updated how your item details are displayed. Hope you’ll like it.

NordPass 4.33

Building good things takes time. So since the last release, we have mainly focused on catching and eliminating pesky bugs.

NordPass 4.32

This time we’ve waved bye-bye to some pesky bugs and have also spruced up the place a touch – enjoy.

NordPass 4.31

We’re happy to present you with a new release. Here’s what we’ve got this time:

  • AUTOFILL DISABLEMENT ON WEBSITES. You can now disable autofill on any page that you don’t want to fill your details. It won’t reset when you refresh the page but you can turn it back on at any time.

  • BUG FIXES.

NordPass 4.30

Here’s what you’ll see in the new NordPass release:

  • ONBOARDING UPDATE. New users will be greeted by a refreshed onboarding experience that will help them familiarize themselves with NordPass.

NordPass 4.29

No major updates this time, just a new and improved app release with some under-the-hood performance upgrades – enjoy!

NordPass 4.28

Building good things takes time. So since the last release, we have mainly focused on catching and eliminating pesky bugs.

NordPass 4.27

This time we’ve waved bye-bye to some pesky bugs and have also spruced up the place a touch – enjoy!

NordPass 4.26

No big announcements from us this time. However, we hope you’ll still enjoy an updated NordPass version with fewer bugs and better autofill.

NordPass 4.25

Our bug busters have been working hard since the last time you heard from us. That’s why today we can proudly present another NordPass release with even fewer bugs. We hope you’ll like it.

NordPass 4.24

Building good things takes time. So since the last release, we have mainly focused on catching and eliminating pesky bugs.

NordPass 4.23

We’re happy to present you with a new NordPass release. Here’s what we’ve got this time:

  • UPDATED PASSWORD INFO. Now you’ll get more guidance on making your passwords more secure. Open any of your passwords, and you’ll see whether it’s been reused on other accounts or it’s too old and needs changing.

  • BUG FIXES. Rome wasn’t built in a day. Therefore, we continuously aim to catch pesky bugs and provide you with the best password management experience.

NordPass 4.22

Here’s what you’ll see in the new NordPass release:

  • SWITCH ACCOUNT. A long-awaited feature is here! If you have a few NordPass accounts, like personal and business, switching between them will now be a breeze. Just click on your profile account and look for a “Switch Account” button.

  • LITHUANIAN LANGUAGE. For our Lithuanian friends out there, you can now use NordPass in your mother tongue. Simply head to Settings to change the language.

  • BUG FIXES.

NordPass 4.21

Our bug busters have been working hard since the last time you heard from us. That’s why today we can proudly present another NordPass release with even fewer bugs. We hope you’ll like it.

NordPass 4.20

We’re happy to present you with a new NordPass release. Here’s what we’ve got this week:

  • CARD PIN. From now on, you can also add your PIN when saving card details. Don’t worry; it won’t be autofilled. It’s for your reference only.

  • DELETE CLIPBOARD SETTING. When you copy your password or other item data, it’s normally saved in the clipboard. To avoid pasting it somewhere you didn’t intend; you can now choose the clipboard to clear after a set time.

  • BUG FIXES.

NordPass 4.19

It’s international women’s day! So we want to take this opportunity and say thank you to all the beautiful women who tirelessly work at NordPass. It wouldn’t be the same without you.

P.S. We mainly focused on fixing bugs this time, so we hope you like a better running app.

NordPass 4.18

Here’s what you’ll see in the new NordPass release:

  • SUBDOMAIN SORTING IMPROVEMENTS. From now on, if you have multiple items saved for one domain, the account with the matching subdomain will be shown first.

  • BUG FIXES.

NordPass 4.17

Did you know that January has a Blue Monday – the most depressing day of the year? The good news is it’s over. But if you’re still feeling a little bit blue, here’s a few things we’ve updated to hopefully cheer you up.

  • Safari import. You can now import passwords saved in Safari straight to NordPass.

  • Data Breach Report update. If your password appears in a Data Breach report and you update it on the website, select “Resolve” and the same details won’t appear next time you run the report.

  • Bug fixes. Caught many annoying bugs that hinder your experience.

Some write songs, some dedicate sonnets, some built monuments. We create release notes to honor each update of NordPass app for Windows, macOS and Linux. A single click of that magical “Update” button unlocks the newer, faster, better-performing world of stress-free password management.

NordPass 4.16

As Christmas is over, it’s time to make some New Year’s resolutions. But why wait? We want to become a better, smoother-running, and more user-friendly app now. We have strived for perfection since NordPass was launched, and this week is no exception. So we present you a new NordPass version with fewer bugs and more Autofill fixes.

NordPass 4.15

A good beginning makes a good ending, so why not start a week with a new NordPass release? Here’s what we’ve got this week:

  • BREACH SCANNER UPDATE. If your password was leaked in a data breach and you’ve reused it on other accounts, a new ‘Accounts at risk` tab will appear. There you’ll see a list of accounts that may be vulnerable. Don’t wait for a second and change their passwords to prevent cyber attacks.

  • AUTOFILL UPDATE. We’ve fixed a ton of autofill bugs so you’d have a smoother autofill experience on even more websites.

NordPass 4.14

We know that sometimes life throws challenges right at you. At those times, the last thing you want to think about is how and where to access your passwords.

That’s why from now on, you can give emergency access to your passwords and other items. Choose a person you really trust and invite them to be your emergency contact. Once they accept it, you can give them access immediately or wait for 7 days to be given automatically. Note: You can only give emergency access to another NordPass user with a Personal or Family plan.

NordPass 4.13

Trick or treat? Who are we kidding? It’s always just treated here at NordPass. So here’s our Halloween treat to you – a brand new NordPass release. Don’t worry, nothing to be scared of—just a smoother running version of your password manager.

NordPass 4.12

Tired of too many emails and banners? We get you, and we want to improve our communication with you. That’s why from now on, a lot of important information will appear as in-app notifications. So if you open the app and see a red dot next to a bell icon, just know that it’s something important from us to you.

P.S. We also solved a number of bugs.

NordPass 4.11

Getting your data stolen isn’t nice. But if that happens to you, it’s important to identify the stolen information and act quickly. That’s why with this release, Data Breach Scanner has gone even better. How?

If your data has ever appeared in any breach, you can now use the Breach Scanner to identify not just what type of data was leaked, but also see it in plain text. This includes passwords, your address, social security number, birth date, and other data types.

In addition to all this, we are continually working to improve one of our core features – Autofill. So expect to see more websites working flawlessly with NordPass.

NordPass 4.10

Can’t find tools to improve your password security? We got you. You’ll find security tools such as Password Generator, Data Breach Scanner, and Password Health in the sidebar from this release. More accessible to access and easier to use.

We also solved some pesky bugs to make your NordPass experience more enjoyable.

NordPass 4.9

What do you have in the box this time NordPass? Well, let me see…

  • Title and website address suggestion. That’s right, now when creating a new item, you only need to enter a few letters in the Title or Website address fields, and NordPass will suggest filling it with one of the thousand popular websites.

  • Spanish and Italian languages are now available on the NordPass extension.

  • Bug fixes, bug fixes, and more bug fixes.

NordPass 4.8

It’s August my friend. And you know what August is good for? Learning new languages.

Hablas español? Parli italiano? If you do, lucky you. Because you can now use NordPass in Spanish and Italian. Enjoy!

NordPass 4.7

Did you know that no one else has the same fingerprint as you? That’s why it’s the most unique password you can have. Dedicated Mac users, this release is for you. Yes, you can now sign in to your NordPass app with a fingerprint. Feeling like James Bond yet? We are!

P.S. We also solved a ton of pesky bugs to make your experience smoother than ever.

NordPass 4.6

Dear bugs, it’s time. Time to say goodbye. It won’t be the same without you. It will be better. The password managing experience will be much greater now.

NordPass 4.5

It’s officially summer, NordPass people! (Or winter, if you live in the southern hemisphere.) Wherever you are, we hope it’s sunny so that you can enjoy the brand new release. Here’s what we’ve got:

  • MULTIPLE ITEM SHARING. Sharing is caring, right? Well, now you can select multiple items and share them all at once. Easy peasy. Just always make sure you trust the people you share your credentials with.

  • PASSWORD GENERATOR HISTORY. You know that moment when you create a super-strong password with the NordPass Generator and forget to save it? Yeah, we’ve been there too. That’s why you’ll now see a little clock icon in your Generator where you can check your previously generated passwords.

  • BUG FIXES. And, of course, we won’t release a new NordPass version without getting rid of as many bugs as possible.

NordPass 4.4

“Speed” was the main keyword at NordPass this week. So what to expect in this release?

  • Updated designs so you could find your passwords or any other items at the speed of light.

  • Tons of bug fixes and maintenance work so that your app would work faster than ever and would be as pretty on the inside as it is on the outside.

NordPass 4.3

Don’t worry if you missed the chance to get NordPass Premium for less. The Summer Kick-Off Sale is here! Use this offer to get access to all the amazing Premium features.

Also, we have a little something for our Business users. From now on, all members who are added or removed from groups will be notified by email.

NordPass 4.2.18

Hello, world! We’ve prepared a nice little juicy pack of updates – just for you. Please give a warm welcome to:

  • Double EXTENSION-upgrade: from now on, not only it speaks German fluently but also is available in Dark Mode. Ready to give some rest for those sore eyes?

  • A new ge-ne-ra-tion for stronger passwords! Check out the PASSWORD GENERATOR to enjoy shiny new looks and (finally!) PASS-PHRASES for nice-and-strong-memorable-passwords.

NordPass 4.1

We are working hard on bringing Dark Mode to the NordPass extension. In the meantime, we are also doing some good old maintenance work. So expect to see some design changes in the browser extension and forget the existence of annoying bugs.

NordPass 4.0

Today is the day! You know what we are talking about. You asked for it; we delivered it. And oh boy, how good it looks! You’ll believe it once you see it.

OK, we recommend sitting down for this one. Then open your NordPass app, update it to the newest version and enjoy the shiny new DARK MODE.

And if that doesn’t impress you, well, then we have more news. You can now use NordPass in German. Whether it’s your mother tongue or just want to polish your German skills, you can now change your language preference in Settings.

NordPass 3.31

This time we’ve got many design changes to make your life easier. So let’s get to it. Here’s what you’ll see in this release.

  • TOAST MESSAGES UPDATE. Some of the success messages, such as when you import items or update your app, were outdated, so we made them easier to understand.

  • MULTISELECT REWORK. We noticed that the sorting option was missing when multiple items were selected. We introduced this option and changed long-winded buttons to visually pleasing icons.

  • BROWSER EXTENSION UPDATE. You can now access Tools from the NordPass extension, including the Password Health and the Data Breach Scanner.

NordPass 3.30

Are you ready to switch off the lights? Because Dark Mode is coming very very soon. We are working hard to make sure everything looks perfect for the release. A few more things, and we are done. Keep your eyes peeled.

In other news, we fixed some annoying bugs we found in Groups and took care of other bugs.

NordPass 3.29

Sometimes what we do is either too difficult to explain or too difficult to see. Yes, you guessed it. This week we put all our effort into finding and getting rid of bugs. We hope we’ll have something more exciting for you next week.

NordPass 2.34

NordPass has gone through some serious spring cleaning with this release. Why do we say so? Here’s what we did:

  • B2B GROUPS BUG FIXES. It’s new, fresh, and now with fewer bugs.

  • APP BUG FIXES. We’ll never give up on perfecting NordPass.

  • EXTENSION DESIGN REWORK. So much better looking now! You have to see it to believe it.

And something exciting is coming up very soon. So stay tuned. 😉

NordPass 2.33

This time, we’ve got good news for Business users. Let us introduce GROUPS. Admins and Owners can now assign members to groups and share passwords with a number of people instantly. Think, your finance department sharing login details every accountant needs to access.

Anything else? Of course, we got rid of more nasty bugs.

NordPass 2.32

Happy April Fool’s! Stay vigilant, and don’t get tricked by any hackers. Keep your passwords safe with an updated NordPass app. Here’s what we’ve got this time:

  • CHANGES TO MASTER PASSWORD CREATION. Now it’s easier to understand what that mysterious Master Password is and how it is different from your Nord Account password. BUG FIXES as usual.

NordPass 2.31

It’s spring! Flowers are blooming, birds are chirping, and NordPass is releasing another update. In this release, you’ll find: KEYBOARD SHORTCUTS. You can now use CTRL + F to search your items and CTRL + L to lock your app instantly. BUG FIXES. No bugs allowed here.

NordPass 2.30

NordPass bug hunters strike again. Yes, you guessed it. We got rid of more pesky bugs so you could enjoy an even smoother experience with NordPass. That’s it for now!

NordPass 2.29

“Could NordPass be any better?” asks our team every single week. And the answer never changes. YES, it can!

But it’s not always about new features and crazy advancements. Sometimes it’s all about perfecting those nitty-gritty details. So this week, we say another goodbye to a bunch of bugs. Bye, we won’t miss you.

NordPass 2.28

Another week, another release of a better, faster, and more secure NordPass app. And for this we say a BIG thank you to our bug hunters (aka developers). You guys rock.

NordPass 2.27

If NordPass was a dog, what would he say to a flea?

  • Stop bugging me.

The good news NordPass doesn’t need to endure nasty bugs. Bye-bye, bugs. We don’t wanna see you no more.

NordPass 2.26

Ready, set, new release! What can you expect to see in the new and shiny NordPass 2.26?

EXTENSION REWORK. Updated, upgraded, and overall better-looking browser extension. But what did we actually do? Well, we just made it even more similar to your desktop app, meaning more functional and easier to use. Voila!

BUG FIXES. Can you tell we don’t like insects? No bugs are allowed in our app. Yuck.

NordPass 2.25

It’s a very special day today. We thought about it over and over again. We were constantly considering, overthinking, and having sleepless nights about it. We even visited a fortune teller to ask if you’ll like it, or not. Yet still, our developers were nervously (but carefully!) coding that code.

And here it comes. A sincere love letter. In PDF format. Containing your Recovery Code. Save it, delete it, save it again, print it – do whatever you want, but please, keep it safe. And don’t show to anyone else! It was created from the bottom of our hearts to express how much we LOVE YOU.

Take care!

And don’t forget to update the app to get those extra bug fixes.

NordPass 2.24

Once upon a time, in a faraway land, a password manager named NordPass lived. His goal was to become the best password manager that there ever was. And he did it one release at a time.

He proudly presents his latest achievements:

  • AUTOSAVE AND PASSWORD EDIT UPDATES. Now it will be easier to understand when NordPass is prompting to update an old password or when it is offering to save a new one automatically.

  • HELP SECTION ADDED TO SETTINGS. If you need help using NordPass, head to Settings to be directed to the Help Center.

  • COPY CHANGES. Salvador Dali might have said not to fear perfection as we’ll never reach it, but we’ll still give it a good go.

  • BUG FIXES. No need to call the pest control officer; we got it fixed.

NordPass 2.23

AbraCadabra boom! No, it’s not magic. It’s just your passwords and personal information filling in quicker and smoother than ever before. Bye-bye, annoying bugs who tried to stop you. What else can you expect in this release?

  • ONLINE/OFFLINE INDICATOR appears in the NordPass extension.

  • COPY CHANGES to make the app easier to navigate.

  • MORE BUG FIXES.

NordPass 2.22

New Year, new NordPass release. Here’s what you’ll see in the latest version:

  • EASIER LOG IN WITH NORD ACCOUNT. We tweaked the steps you take logging in to NordPass for a smoother experience.

  • BUG FIXES, because no one likes bugs.

  • RECOVERY CODE PDF. You will now be able to download your Recovery Code in PDF. Keep it somewhere safe. 😉

NordPass 2.21

Yeah, Christmas will be different this year. But we’ve still got something to spread a little cheer.

In this release, you will see:

  • ICONLESS ITEMS STYLING. Your passwords that don’t have dedicated icons will light up in a variety of colors.

  • BUG FIXES. Well, it cannot be called a release without bug fixes, right?

NordPass 2.20

“You guys give up? Or are you thirsty for more?” – Kevin, Home Alone, 1990

That’s the NordPass spirit, Kevin! We’ve got more:

  • Design changes. Yes, the sky’s the limit for our designers, sorry.

  • Password Generator update. Did we mention that it’s important to have long and unique passwords?

  • Browser extension update. Easier to understand, prettier to look at.

NordPass 2.19

I don’t want a lot for Christmas
There is just one thing I need
I don’t care about the presents
Underneath the Christmas tree

Don’t want NordPass for my own
More than you could ever know
Making this wish come true
Giving a bug-free NordPass for you

P.S. Thanks Mariah Carey for inspiration.

NordPass 2.18

NordPass has turned 1 year old this week. Just on time for Thanksgiving, can you believe it? And we can honestly say this year we are the most grateful for YOU, our dear NordPass user. You, who believed in us and drove us to release one update after another.

So here’s one more. Full of even more design edits, bug fixes, and love:

  • LOGINS TURN TO PASSWORDS. Now all across the app, you’ll see the term “Password” instead of “Login” because it’s just easier to understand.

  • CHOOSE FOLDER WHEN AUTOSAVING to organize your passwords there and then.

  • RENEWED IMPORT. Importing passwords in bulk is now easier than ever.

  • MINOR DESIGN CHANGES because, let’s be honest, who doesn’t like a good-looking app.

  • NORD ACCOUNT DEEPLINK FIXES. No more accidental logouts when you use NordVPN and change your IP.

NordPass 2.17

Xmas is in less than 35 days. You’re welcome.

In other news, our designers, developers, and copywriters are presenting you with another brand new update. This time we fixed the annoying-forever-loading spinner, made minor changes to the way you see your items’ details, and updated the copy to make your app even more easier to navigate. Until next time 😉

NordPass 2.16

We know you have better things to do (like keep up with the news on the current presidential election. Yikes, so intense!). So we thought, ‘who are we to bombard you with more messages?’. Poof! Your login and logout messages are gone.

To make your day a little bit brighter, we also made some improvements to your items layout. And we can describe it with just one word – SLEEK. You’ll believe it when you see it 😉

And NordPass update wouldn’t be an update without bug fixes. We did the dirty work and crushed them once again.

NordPass 2.15

Trick or treat? Treat, always. We might be a few days late to any online Halloween party, but, to make up for it, we are bringing new treats to your desktop app:

  • ADD ITEM IN FOLDER. You can now add items straight from your folders. Easy, breazy, and all your items are organized.

  • ITEM DETAILS FIXES. “There is no limit to perfection!” screams the NordPass design team. Your items will now look more beautiful than ever.

  • OTHER LITTLE BUG FIXES. Little bugs and spiders might fit the Halloween theme, but they don’t look good in your NordPass app. We got rid of them to make your experience smoother and safer.

NordPass 2.14

Providing high-quality password-managing experience, routine maintenance and working under-the-hood is just as essential as releasing a new shiny feature. So nothing grand this time — just the usual bug-fixing and design-improving business. We’re packing and sending best wishes along with app improvements your way!

NordPass 2.13

  • BUG FIXES. Sometimes you couldn’t scroll down to the end of your passwords list. You simply couldn’t. The good news is that we did some magic tricks, so now you can.

  • BUG FIXES. We’ve also changed the font style, the button style, and the spacing style in the context menu of your passwords list (not exactly a bug, but we wanted to keep the release notes in style).

  • BUG FIXES for everyone.

  • BUG FIXES. Sometimes you couldn’t scroll down to the end of your passwords list. You simply couldn’t. The good news is that we did some magic tricks, so now you can.

NordPass 2.12

When life gives you Monday, we release the app update. Let’s see what we’ve got:

  • IN-APP NOTIFICATIONS sometimes were over-competitive and tried to overlap each other. Someone smart once said that the best way to kill competition is to partner it. So after some inspiring conversations about team spirit, the attitude was fixed – all notifications now act super friendly.

  • DESIGN BUG FIXES. Yes, sometimes bugs may look stylish. Even pretty. They are still bugs – and they are out now.

  • PASSWORD HEALTH IMPROVEMENTS. The development department was very excited about changing something with the algorithm. All I know is that the health of your passwords will be calculated even more accurately. I only write release notes – please don’t judge me. And have a nice day!

NordPass 2.11

Hey there! How are you? Ready for the update? Let’s go:

  • BREACH REPORT. This one feels like a lottery. By clicking a ‘Scan’ button, you can find out if any of your accounts were ever caught in data breaches. However, it probably is the first lottery where it’s better not to ‘win’ anything.

  • DESIGN IMPROVEMENTS. They see you scrollin’, they hatin’, – because scrolling with that new scroll bar has never felt so good. Just give it a go.

NordPass 2.1

Another week – another update. Let’s roll!

  • DESIGN IMPROVEMENTS. Yes, we did it again. We’ve played with UI, got lost in perfecting the details. Oh, baby baby. Yes, the item lists now look neat, the font is sent from above. It all looks perfect now!

  • PERFORMANCE IMPROVEMENTS. Let’s be honest – after entering your Master Password to unlock the vault, the app window was getting overexcited and moved all over the place. Not that it was a bad thing – but those moves really weren’t good. So, we’ve sent the app to some dancing classes. The result – the app learned some solid, stylish but still moves – more like JLo style.

NordPass 2.9

Faster than light.
Supersonic.
Fleet-footed.
Pronto.
Winged.

We’ve spent hours trying to find the right word to describe the improved speed of opening your passwords (and other items) in the vault, but none of them was good enough. They say that action speaks a thousand words, so enjoy viewing your items at full speed.

NordPass 2.8

Passwords are more human-natured than you could possibly think. They need a safe and cozy place to stay. Most of them eat well (cheat days included 😉 ) and constantly work out to become faster and stronger. However, sometimes they also may feel weak and unwell, so regular health check-ups are crucial. Luckily, we’ve found an easy way to maintain their well-being – set up a password health checker in the app. Take a chance to make your precious passwords happier (and accounts safer) without leaving the house.

Stay safe, everyone!

NordPass 2.7

The idea of throwing this party came out of thin air. Why not, we thought – work hard, party harder, right?

So we’ve ordered lots of food and drinks (everyone was curious seeing what new employees look like when they’re drunk), brought in a magical photo booth (making selfies was too mainstream), and prized trivia (to avoid awkward silences), and live music by our beloved DJ “Vibe Manager”.

Time flew, the party’s got in full swing (no one seemed to be running out of things to talk about – phew). Even NordVPN and NordLocker stopped by. After a not-work-related heated discussion about data privacy and online security, they promised to join our “Tools” department. Like, forever.

Autofill department surprised everyone with funky moves – those icons felt like dancin’ till the break of dawn. It was fun until the ‘fun’ went out of control – and out of login fields. Luckily, after taking a chill pill, everything’s got back in order.

By the way, some unwanted URL spaces were trying to crash both the party and the app. That’s kind of rude, so we’ve asked them to leave.

We’ve finished with a small team-building session with cleaning the office – it’s now nice and clean – and so is the app (we hope so).

That’s it – peace out!

NordPass 2.6

Our engineers are all about perfection. They literally were calculating coordinates for pixel-perfect autofill icons placement. However, some “wind of change” has happened, and those icons ended up finding their home OUTSIDE the login fields. Sorry for that – this unforgivable mistake was fixed.

Also, some sneaky, crawly, totally gross bugs were caught and removed. The app is much better without them – enjoy!

NordPass 2.5

This release contains some behind-the-scenes magic, usual tinkering-under-the-hood and minor design tweaks. By hitting the “Update” button, you will get one step closer to top-notch password-managing experience. Stay well!

NordPass 2.4

They say – small changes make a big difference. Behold – the update with a bunch of app upgrades is here. Let’s see what we’ve got here:

  • VISUAL IMPROVEMENTS. Mirror mirror on the wall, who is prettiest of them all? Well, our designer’s brush made some magic tweaks, so the answer is clear now – it’s those tiny cute little app icons. Lookin’ good!

  • APP LOADING FASTER. Need for speed? You’re welcome! Fasten your seatbelt and put the pedal to the metal – the project “Make the app faster” was completed successfully.

  • BUG FIXES. Dear sneaky bugs, thanks for visiting, farewell, let’s never meet again.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

These days, cybercrime is rampant. It’s no longer a matter of “if” you’re going to suffer an attack but “when” it will happen. All companies want to be ready for any crisis. And this is where a business continuity plan comes into play.

But what is a business continuity plan exactly? Why is it important? What should one include? Today, we’re exploring all these questions in-depth.

What is a business continuity plan?

A business continuity plan (BCP) is a document that sets guidelines for how an organization will continue its operations in the event of a disruption, whether it’s a fire, flood, other natural disaster or a cybersecurity incident. A BCP aims to help organizations resume operations without significant downtime.

Unfortunately, according to a 2020 Mercer survey, 51% of businesses across the globe don’t have a business continuity plan in place.

What’s the difference between business continuity and disaster recovery plans?

We often confuse the terms business continuity plan and disaster recovery plan. The two overlap and often work together, but the disaster recovery plan focuses on containing, examining, and restoring operations after a cyber incident. On the other hand, BCP is a broader concept that considers the whole organization. A business continuity plan helps organizations stay prepared for dealing with a potential crisis and usually encompasses a disaster recovery plan.

Importance of business continuity planning

The number of news headlines announcing data breaches has numbed us to the fact that cybercrime is very real and frequent and poses an existential risk to companies of all sizes and industries.

Consider that in 2021, approximately 37% of global organizations fell victim to a ransomware attack. Then consider that business interruption and restoration costs account for 50% of cyberattack-related losses. Finally, take into account that most cyberattacks are financially motivated and the global cost of cybercrime topped $6 trillion last year. The picture is quite clear — cybercrime is a lucrative venture for bad actors and potentially disastrous for those on the receiving end.

To thrive in these unpredictable times, organizations go beyond conventional security measures. Many companies develop a business continuity plan parallel to secure infrastructure and consider the plan a critical part of the security ecosystem. The Purpose of a business continuity plan is to significantly reduce the downtime in an emergency and, in turn, reduce the potential reputational damage and — of course — revenue losses.

Business continuity plan template

Password security for your business

Store, manage and share passwords.

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Business Continuity Plan Example

[Company Name]

[Date]

I. Introduction

  • Purpose of the Plan

  • Scope of the Plan

  • Budget

  • Timeline

The initial stage of developing a business continuity plan starts with a statement of the plan’s purpose, which explains the main objective of the plan, such as ensuring the organization’s ability to continue its operations during and after a disruptive event.

The Scope of the Plan outlines the areas or functions that the plan will cover, including business processes, personnel, equipment, and technology.

The Budget specifies the estimated financial resources required to implement and maintain the BCP. It includes costs related to technology, personnel, equipment, training, and other necessary expenses.

The Timeline provides a detailed schedule for developing, implementing, testing, and updating the BCP.

II. Risk Assessment

  • Identification of Risks

  • Prioritization of Risks

  • Mitigation Strategies

The Risk Assessment section of a Business Continuity Plan (BCP) is an essential part of the plan that identifies potential risks that could disrupt an organization’s critical functions.

The Identification of Risks involves identifying potential threats to the organization, such cybersecurity breaches, supply chain disruptions, power outages, and other potential risks. This step is critical to understand the risks and their potential impact on the organization.

Once the risks have been identified, the Prioritization of Risks follows, which helps determine which risks require the most attention and resources.

The final step in the Risk Assessment section is developing Mitigation Strategies to minimize the impact of identified risks. Mitigation strategies may include preventative measures, such as system redundancies, data backups, cybersecurity measures, as well as response and recovery measures, such as emergency protocols and employee training.

III. Emergency Response

  • Emergency Response Team

  • Communication Plan

  • Emergency Procedures

This section of the plan focuses on immediate actions that should be taken to ensure the safety and well-being of employees and minimize the impact of the event on the organization’s operations.

The Emergency Response Team is responsible for managing the response to an emergency or disaster situation. This team should be composed of individuals who are trained in emergency response procedures and can act quickly and decisively during an emergency. The team should also include a designated leader who is responsible for coordinating the emergency response efforts.

The Communication Plan outlines how information will be disseminated during an emergency situation. It includes contact information for employees, stakeholders, and emergency response personnel, as well as protocols for communicating with these individuals.

The Emergency Procedures detail the steps that should be taken during an emergency or disaster situation. The emergency procedures should be developed based on the potential risks identified in the Risk Assessment section and should be tested regularly to ensure that they are effective.

IV. Business Impact Analysis

The Business Impact Analysis (BIA) section of a Business Continuity Plan (BCP) is a critical step in identifying the potential impact of a disruption to an organization’s critical operations.

The Business Impact Analysis is typically conducted by a team of individuals who understand the organization’s critical functions and can assess the potential impact of a disruption to those functions. The team may include representatives from various departments, including finance, operations, IT, and human resources.

V. Recovery and Restoration

  • Procedures for recovery and restoration of critical processes

  • Prioritization of recovery efforts

  • Establishment of recovery time objectives

The Recovery and Restoration section of a Business Continuity Plan (BCP) outlines the procedures for recovering and restoring critical processes and functions following a disruption.

The Procedures for recovery and restoration of critical processes describe the steps required to restore critical processes and functions following a disruption. This may include steps such as relocating to alternate facilities, restoring data and systems, and re-establishing key business relationships.

The Prioritization section of the plan identifies the order in which critical processes will be restored, based on their importance to the organization’s operations and overall mission.

Recovery time objectives (RTOs) define the maximum amount of time that critical processes and functions can be unavailable following a disruption. Establishing RTOs ensures that recovery efforts are focused on restoring critical functions within a specific timeframe.

VI. Plan Activation

  • Plan Activation Procedures

The Plan Activation section is critical in ensuring that an organization can quickly and effectively activate the plan and respond to a potential emergency.

The Plan Activation Procedures describe the steps required to activate the BCP in response to a disruption. The procedures should be clear and concise, with specific instructions for each step to ensure a prompt and effective response.

VII. Testing and Maintenance

  • Testing Procedures

  • Maintenance Procedures

  • Review and Update Procedures

This section of the plan is critical to ensure that an organization can effectively respond to disruptions and quickly resume its essential functions.

Testing procedures may include scenarios such as natural disasters, cyber-attacks, and other potential risks. The testing procedures should include clear objectives, testing scenarios, roles and responsibilities, and evaluation criteria to assess the effectiveness of the plan.

The Maintenance Procedures detail the steps necessary to keep the BCP up-to-date and relevant.

The Review and Update Procedures describe how the BCP will be reviewed and updated regularly to ensure its continued effectiveness. This may involve conducting a review of the plan on a regular basis or after significant changes to the organization’s operations or threats.

What should a business continuity plan checklist include?

Organizations looking to develop a BCP have more than a few things to think through and consider. Variables such as the size of the organization, its IT infrastructure, personnel, and resources all play a significant role in developing a continuity plan. Remember, each crisis is different, and each organization will have a view on handling it according to all the variables in play. However, all business continuity plans will include a few elements in one way or another.

  • Clearly defined areas of responsibility

    A BCP should define specific roles and responsibilities for cases of emergency. Detail who is responsible for what tasks and clarify what course of action a person in a specific position should take. Clearly defined roles and responsibilities in an emergency event allow you to act quickly and decisively and minimize potential damage.

  • Crisis communication plan

    In an emergency, communication is vital. It is the determining factor when it comes to crisis handling. For communication to be effective, it is critical to establish clear communication pipelines. Furthermore, it is crucial to understand that alternative communication channels should not be overlooked and outlined in a business continuity plan.

  • Recovery teams

    A recovery team is a collective of different professionals who ensure that business operations are restored as soon as possible after the organization confronts a crisis.

  • Alternative site of operations

    Today, when we think of an incident in a business environment, we usually think of something related to cybersecurity. However, as discussed earlier, a BCP covers many possible disasters. In a natural disaster, determine potential alternate sites where the company could continue to operate.

  • Backup power and data backups

    Whether a cyber event or a real-life physical event, ensuring that you have access to power is crucial if you wish to continue operations. In a BCP, you can often come across lists of alternative power sources such as generators, where such tools are located, and who should oversee them. The same applies to data. Regularly scheduled data backups can significantly reduce potential losses incurred by a crisis event.

  • Recovery guidelines

    If a crisis is significant, a comprehensive business continuity plan usually includes detailed guidelines on how the recovery process will be carried out.

Business continuity planning steps

Here are some general guidelines that an organization looking to develop a BCP should consider:

Analysis

A business continuity plan should include an in-depth analysis of everything that could negatively affect the overall organizational infrastructure and operations. Assessing different levels of risk should also be a part of the analysis phase.

Design and development

Once you have a clear overview of potential risks your company could face, start developing a plan. Create a draft and reassess it to see if it takes into account even the smallest of details.

Implementation

Implement BCP within the organization by providing training sessions for the staff to get familiar with the plan. Getting everyone on the same page regarding crisis management is critical.

Testing

Rigorously test the plan. Play out a variety of scenarios in training sessions to learn the overall effectiveness of the continuity plan. By doing so, everyone on the team will be closely familiar with the business continuity plan’s guidelines.

Maintenance and updating

Because the threat landscape constantly changes and evolves, you should regularly reassess your BCP and take steps to update it. By making your continuity plan in tune with the times, you will be able to stay a step ahead of a crisis.

Level up your company’s security with NordPass Business

A comprehensive business continuity plan is vital for the entire organization’s security posture. However, in a perfect world, you wouldn’t have to use it. This is where NordPass Business can help.

Remember, weak, reused, or compromised passwords are often cited as one of the top contributing factors in data breaches. It’s not surprising, considering that an average user has around 100 passwords. Password fatigue is real and significantly affects how people treat their credentials. NordPass Business counters these issues.

With NordPass Business, your team will have a single secure place to store all work-related passwords, credit cards, and other sensitive information. Accessing all the data stored in NordPass is quick and easy, which allows your employees not to be distracted by the task of finding the correct passwords for the correct account.

In cyber incidents, NordPass Business ensures that company credentials remain secure at all times. Everything stored in the NordPass vault is secured with advanced encryption algorithms, which would take hundreds of years to brute force.

If you are interested in learning more about NordPass Business and how it can fortify corporate security, do not hesitate to book a demo with our representative.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About NordPass
NordPass is developed by Nord Security, a company leading the global market of cybersecurity products.

The web has become a chaotic space where safety and trust have been compromised by cybercrime and data protection issues. Therefore, our team has a global mission to shape a more trusted and peaceful online future for people everywhere.

Salesforce data security: is native security enough?

Salesforce is a dominant player in the Customer Relationship Management sector. Around 150,000 companies use Salesforce to manage customer data and launch marketing campaigns, and the company enjoys a 33% market share.

It’s easy to see why. Salesforce’s cloud-based tools save costs and time, simplify customer analysis, and integrate smoothly with other SaaS services. But is Salesforce a secure environment to run your business?

While Salesforce is generally safe to use, data security in Salesforce is still something users need to consider. Data breaches have exposed potential vulnerabilities. And users need to know how to use the Salesforce data security model when making their implementation more secure.

Data security in Salesforce

Data security is the protection of sensitive data handled by an organization. In the context of Salesforce, this refers to customer records, including financial information and private personal details such as names and contact details.

The consequences can be severe if an organization loses control of data privacy protection. According to IBM, the average cost of a data breach is approximately $4.35 million. Companies that lose large volumes of sensitive customer data can expect to pay hefty compensation.

Salesforce is no exception. In 2019, Salesforce client Hanna Andersson suffered a major data breach. A malware infection on the clothing retailer’s Salesforce platform exposed over 200,000 customer accounts. Neither Hanna Andersson nor Salesforce knew anything about it.

Three months after the Salesforce breach began, law enforcement officers discovered confidential data for sale on the Dark Web. Customers immediately sued under the California Consumer Privacy Act (CCPA).

Salesforce and Hanna Andersson eventually settled the claim in 2021. Both companies accepted shortcomings in protecting user data, detecting malware, and informing customers. And they had to pay as much as $5,000 to affected customers.

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The Hanna Andersson settlement shows that data security is a critical vulnerability and could happen to any Salesforce user. So let’s dig deeper into the Salesforce data security model to explain how secure the platform is and what companies can do to protect their data.

The Salesforce data security model

Since the 2019 Salesforce data breach, the platform has tightened up its native security features.

Data at rest on Salesforce is encrypted, concealing it from outsiders. Logging systems allow users to track weaknesses and handle alerts. MFA adds strength to authentication processes. And users can even create bespoke protection for data analysis with the Data Mask feature.

However, one set of controls in the data security field is all-important. Permission sets enable Salesforce users to manage data access. Users can use permission sets to ensure that only authorized users can access data. Everyone else is blocked by default – until they are granted necessary privileges.

There are four Salesforce permission sets. Each one plays a role in locking down confidential customer information:

  • Organization level – At the organization level, users can manage access for all users in their enterprise. Multi-factor authentication factors make Salesforce portals more secure. Connection limits, location tracking, and IP range screening exclude malicious actors.

  • Object level – Organizations can limit access to Salesforce databases and apps. Object level controls allow administrators to set aside portions of the Salesforce environment and create restricted zones with limited access.

  • Record level – Security teams can create permission sets for specific records. Marketing teams may need access to information about customer purchases. But financial data can be locked away. Admins can set objects to read-only or allocate editing privileges for certain users.

  • Field level – At the field level, users can restrict how users interact with database fields. This provides tight control over how data is used. Many employees may have object access to CRM data. Only a tiny number will have field level access to edit and export the most sensitive data.

Salesforce security issues

Applying access controls is critical, but users must also be aware of Salesforce security vulnerabilities. Be sure to factor in these issues when planning your security strategy.

1. Inadequate data classification

Before you can protect confidential data, you need to understand the data you hold. Companies need to classify every record according to its value and vulnerability. When you have that information, you can start creating field level controls and setting permissions.

Review your databases and assign risk levels to the information they contain. Use regulations as a framework. For instance, the CCPA mandates robust protection of customer financial records. HIPAA requires tight control of any patient data.

Classification matters because it isn’t always practical to secure all customer data. Unclassified data generates noise and confusion. Security teams are presented with false positives and waste time on securing low-value data.

2. Confusing data ownership

Who is responsible for securing your Salesforce CRM system? Many companies cannot answer this question and rely on multiple stakeholders to secure customer data.

Data ownership should be clear and communicated to all Salesforce users. Assign an individual or team to manage data security. They should ensure compliance with relevant regulations, apply native Salesforce controls, and integrate enterprise-wide security systems with the CRM system.

Take advantage of Salesforce’s training materials. The platform offers courses in identity and access management (IAM). With this information, your security manager can master Salesforce permission sets and protect critical databases.

3. Poor Salesforce security awareness

Knowledge about Salesforce security should extend beyond the data security lead. Every CRM user must know security policies and the importance of protecting against phishing attacks.

Remember the Hanna Andersson case. A single Salesforce cyber attack can compromise huge data sets. Poor training and a shallow security culture can have huge implications.

Extended awareness matters because Salesforce is highly customizable. Employees can easily misconfigure communities in the Experience Cloud. And teams can add Salesforce services without IT teams knowing.

Both actions expand the threat surface, potentially compromising a Salesforce environment. Avoid them by educating Salesforce users and creating policies that explain how to use the platform safely.

4. Not understanding how shared responsibility works

As with all cloud-based products, security responsibility is shared between Salesforce and service users. Unfortunately, this is something that users easily forget.

Users may assume that Salesforce protects data, but this is partially correct. Salesforce does encrypt data and guards against malware infection. Clients are responsible for ensuring secure access and object configurations.

Companies using Salesforce can over-provision employees, giving them too much access to sensitive data. They might allow wide third-party access to databases, even down to field level. Marketing teams could create vulnerabilities as they customize their Salesforce solution.

Be aware of your responsibilities under the shared responsibility model. If not, data breaches will probably be due to your own negligence.

Why do you need additional security in SalesForce?

Native security features provided by Salesforce are powerful but insufficient to achieve data security. Companies need to combine internal controls like Salesforce data encryption with external security solutions.

The 2019 data breach demonstrates why external security is so important. Salesforce and Hanna Andersson did not know about the malware infection. Security teams had no idea that gigabytes of user data had been stolen.

While the single data breach cost both companies plenty of money, the cost could have been higher without the actions of law enforcement professionals.

The initial malware infection involved a ‘magecart’ attack that skimmed customer data from the retailer’s payment portal. This agent probably arrived via a phishing attack on a Hanna Andersson employee. None of Salesforce’s internal controls could prevent it, but external security solutions could help.

SIEM tools to scan attachments and quarantine suspicious links can stop phishers in their tracks. IP allowlisting screens devices and permits access for approved IP addresses. VPNs encrypt company networks and conceal credentials from external observers.

Salesforce allows in-depth access management and security logging. But when fine-tuning their CRM security, companies should supplement native features with additional measures.

How can NordLayer help with Salesforce security?

Salesforce makes CRM simple, allowing eCommerce businesses to thrive. But recent data breaches have shown that the cloud-based platform has some critical cybersecurity vulnerabilities.

NordLayer’s tools supplement native Salesforce security and make it easier to achieve regulatory compliance.

Our cloud security solutions include access management tools and Single Sign On that bridge company networks and cloud portals. 

IP allowlisting is another core NordLayer feature. Allowlisting lets you set approved IP addresses and block everything else. This makes it safer to admit remote workers to your Salesforce environment. It also means that credential theft does not automatically provide access to your data. Attackers without approved IP addresses will still remain outside the perimeter, unable to steal customer information. 

Discover how to create a rock-solid Salesforce security posture. Get in touch with our team and discuss your options today.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

These days, cybercrime is rampant. It’s no longer a matter of “if” you’re going to suffer an attack but “when” it will happen. All companies want to be ready for any crisis. And this is where a business continuity plan comes into play.

But what is a business continuity plan exactly? Why is it important? What should one include? Today, we’re exploring all these questions in-depth.

What is a business continuity plan?

A business continuity plan (BCP) is a document that sets guidelines for how an organization will continue its operations in the event of a disruption, whether it’s a fire, flood, other natural disaster or a cybersecurity incident. A BCP aims to help organizations resume operations without significant downtime.

Unfortunately, according to a 2020 Mercer survey, 51% of businesses across the globe don’t have a business continuity plan in place.

What’s the difference between business continuity and disaster recovery plans?

We often confuse the terms business continuity plan and disaster recovery plan. The two overlap and often work together, but the disaster recovery plan focuses on containing, examining, and restoring operations after a cyber incident. On the other hand, BCP is a broader concept that considers the whole organization. A business continuity plan helps organizations stay prepared for dealing with a potential crisis and usually encompasses a disaster recovery plan.

Importance of business continuity planning

The number of news headlines announcing data breaches has numbed us to the fact that cybercrime is very real and frequent and poses an existential risk to companies of all sizes and industries.

Consider that in 2021, approximately 37% of global organizations fell victim to a ransomware attack. Then consider that business interruption and restoration costs account for 50% of cyberattack-related losses. Finally, take into account that most cyberattacks are financially motivated and the global cost of cybercrime topped $6 trillion last year. The picture is quite clear — cybercrime is a lucrative venture for bad actors and potentially disastrous for those on the receiving end.

To thrive in these unpredictable times, organizations go beyond conventional security measures. Many companies develop a business continuity plan parallel to secure infrastructure and consider the plan a critical part of the security ecosystem. The Purpose of a business continuity plan is to significantly reduce the downtime in an emergency and, in turn, reduce the potential reputational damage and — of course — revenue losses.

Business continuity plan template

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Business Continuity Plan Example

[Company Name]

[Date]

I. Introduction

  • Purpose of the Plan

  • Scope of the Plan

  • Budget

  • Timeline

The initial stage of developing a business continuity plan starts with a statement of the plan’s purpose, which explains the main objective of the plan, such as ensuring the organization’s ability to continue its operations during and after a disruptive event.

The Scope of the Plan outlines the areas or functions that the plan will cover, including business processes, personnel, equipment, and technology.

The Budget specifies the estimated financial resources required to implement and maintain the BCP. It includes costs related to technology, personnel, equipment, training, and other necessary expenses.

The Timeline provides a detailed schedule for developing, implementing, testing, and updating the BCP.

II. Risk Assessment

  • Identification of Risks

  • Prioritization of Risks

  • Mitigation Strategies

The Risk Assessment section of a Business Continuity Plan (BCP) is an essential part of the plan that identifies potential risks that could disrupt an organization’s critical functions.

The Identification of Risks involves identifying potential threats to the organization, such cybersecurity breaches, supply chain disruptions, power outages, and other potential risks. This step is critical to understand the risks and their potential impact on the organization.

Once the risks have been identified, the Prioritization of Risks follows, which helps determine which risks require the most attention and resources.

The final step in the Risk Assessment section is developing Mitigation Strategies to minimize the impact of identified risks. Mitigation strategies may include preventative measures, such as system redundancies, data backups, cybersecurity measures, as well as response and recovery measures, such as emergency protocols and employee training.

III. Emergency Response

  • Emergency Response Team

  • Communication Plan

  • Emergency Procedures

This section of the plan focuses on immediate actions that should be taken to ensure the safety and well-being of employees and minimize the impact of the event on the organization’s operations.

The Emergency Response Team is responsible for managing the response to an emergency or disaster situation. This team should be composed of individuals who are trained in emergency response procedures and can act quickly and decisively during an emergency. The team should also include a designated leader who is responsible for coordinating the emergency response efforts.

The Communication Plan outlines how information will be disseminated during an emergency situation. It includes contact information for employees, stakeholders, and emergency response personnel, as well as protocols for communicating with these individuals.

The Emergency Procedures detail the steps that should be taken during an emergency or disaster situation. The emergency procedures should be developed based on the potential risks identified in the Risk Assessment section and should be tested regularly to ensure that they are effective.

IV. Business Impact Analysis

The Business Impact Analysis (BIA) section of a Business Continuity Plan (BCP) is a critical step in identifying the potential impact of a disruption to an organization’s critical operations.

The Business Impact Analysis is typically conducted by a team of individuals who understand the organization’s critical functions and can assess the potential impact of a disruption to those functions. The team may include representatives from various departments, including finance, operations, IT, and human resources.

V. Recovery and Restoration

  • Procedures for recovery and restoration of critical processes

  • Prioritization of recovery efforts

  • Establishment of recovery time objectives

The Recovery and Restoration section of a Business Continuity Plan (BCP) outlines the procedures for recovering and restoring critical processes and functions following a disruption.

The Procedures for recovery and restoration of critical processes describe the steps required to restore critical processes and functions following a disruption. This may include steps such as relocating to alternate facilities, restoring data and systems, and re-establishing key business relationships.

The Prioritization section of the plan identifies the order in which critical processes will be restored, based on their importance to the organization’s operations and overall mission.

Recovery time objectives (RTOs) define the maximum amount of time that critical processes and functions can be unavailable following a disruption. Establishing RTOs ensures that recovery efforts are focused on restoring critical functions within a specific timeframe.

VI. Plan Activation

  • Plan Activation Procedures

The Plan Activation section is critical in ensuring that an organization can quickly and effectively activate the plan and respond to a potential emergency.

The Plan Activation Procedures describe the steps required to activate the BCP in response to a disruption. The procedures should be clear and concise, with specific instructions for each step to ensure a prompt and effective response.

VII. Testing and Maintenance

  • Testing Procedures

  • Maintenance Procedures

  • Review and Update Procedures

This section of the plan is critical to ensure that an organization can effectively respond to disruptions and quickly resume its essential functions.

Testing procedures may include scenarios such as natural disasters, cyber-attacks, and other potential risks. The testing procedures should include clear objectives, testing scenarios, roles and responsibilities, and evaluation criteria to assess the effectiveness of the plan.

The Maintenance Procedures detail the steps necessary to keep the BCP up-to-date and relevant.

The Review and Update Procedures describe how the BCP will be reviewed and updated regularly to ensure its continued effectiveness. This may involve conducting a review of the plan on a regular basis or after significant changes to the organization’s operations or threats.

What should a business continuity plan checklist include?

Organizations looking to develop a BCP have more than a few things to think through and consider. Variables such as the size of the organization, its IT infrastructure, personnel, and resources all play a significant role in developing a continuity plan. Remember, each crisis is different, and each organization will have a view on handling it according to all the variables in play. However, all business continuity plans will include a few elements in one way or another.

  • Clearly defined areas of responsibility

    A BCP should define specific roles and responsibilities for cases of emergency. Detail who is responsible for what tasks and clarify what course of action a person in a specific position should take. Clearly defined roles and responsibilities in an emergency event allow you to act quickly and decisively and minimize potential damage.

  • Crisis communication plan

    In an emergency, communication is vital. It is the determining factor when it comes to crisis handling. For communication to be effective, it is critical to establish clear communication pipelines. Furthermore, it is crucial to understand that alternative communication channels should not be overlooked and outlined in a business continuity plan.

  • Recovery teams

    A recovery team is a collective of different professionals who ensure that business operations are restored as soon as possible after the organization confronts a crisis.

  • Alternative site of operations

    Today, when we think of an incident in a business environment, we usually think of something related to cybersecurity. However, as discussed earlier, a BCP covers many possible disasters. In a natural disaster, determine potential alternate sites where the company could continue to operate.

  • Backup power and data backups

    Whether a cyber event or a real-life physical event, ensuring that you have access to power is crucial if you wish to continue operations. In a BCP, you can often come across lists of alternative power sources such as generators, where such tools are located, and who should oversee them. The same applies to data. Regularly scheduled data backups can significantly reduce potential losses incurred by a crisis event.

  • Recovery guidelines

    If a crisis is significant, a comprehensive business continuity plan usually includes detailed guidelines on how the recovery process will be carried out.

Business continuity planning steps

Here are some general guidelines that an organization looking to develop a BCP should consider:

Analysis

A business continuity plan should include an in-depth analysis of everything that could negatively affect the overall organizational infrastructure and operations. Assessing different levels of risk should also be a part of the analysis phase.

Design and development

Once you have a clear overview of potential risks your company could face, start developing a plan. Create a draft and reassess it to see if it takes into account even the smallest of details.

Implementation

Implement BCP within the organization by providing training sessions for the staff to get familiar with the plan. Getting everyone on the same page regarding crisis management is critical.

Testing

Rigorously test the plan. Play out a variety of scenarios in training sessions to learn the overall effectiveness of the continuity plan. By doing so, everyone on the team will be closely familiar with the business continuity plan’s guidelines.

Maintenance and updating

Because the threat landscape constantly changes and evolves, you should regularly reassess your BCP and take steps to update it. By making your continuity plan in tune with the times, you will be able to stay a step ahead of a crisis.

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About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About NordPass
NordPass is developed by Nord Security, a company leading the global market of cybersecurity products.

The web has become a chaotic space where safety and trust have been compromised by cybercrime and data protection issues. Therefore, our team has a global mission to shape a more trusted and peaceful online future for people everywhere.

Get to full asset inventory by combining active scanning with API integrations – Part 6

Imagine: there’s a new security threat. How do you find out if your organization is affected? You might research the CVE to gauge the severity and impact of the vulnerability. You might perform a vuln scan — if there’s a vuln check available. At some point, you’ll eventually end up with a list of devices that you need to update.

What are your next steps?

The cost of not tracking asset ownership

In an ideal world, your asset inventory would be the first place you would look for information. However, the reality is: most organizations have their asset inventory data distributed across multiple solutions and maintained by different teams. So instead of being able to focus on mitigating issues, your security team spends an inordinate amount of time doing detective work. And for security practitioners, time is of the essence.

Asset inventory is the first step to getting context around a device: the hardware, OS, software, etc. But what about who owns it? More and more, knowing who is responsible for an asset is as important as knowing what an asset is. Without clear asset ownership tracking, you waste a lot of time going from team to team, person to person, trying to find out who is responsible for an asset.

Let’s take a look at three reasons why a lack of asset ownership can adversely impact your business.

Reason #1: Forgotten assets can be costly

One of the biggest obstacles to tracking asset ownership is humans. Humans are dynamic, often upgrading to new equipment, changing roles, or even leaving organizations entirely. As a result, assets are often left abandoned, unmanaged, and unowned. Documenting asset ownership manually, like in a spreadsheet, means that the data becomes outdated very quickly. Effective asset ownership tracking requires regular updates and attention. Without a major investment of time and resources to maintain asset ownership tracking, stale data will continue to plague your organization. For example, consider infrastructure that no longer has an owner, but is still racking up recurring expenses. These forgotten assets can be costly over time.

Reason #2: Lack of asset ownership can lead to service outages

Your business relies on having systems that are working efficiently. Systems need to be updated, upgraded, and maintained regularly to ensure that everything runs smoothly and outages do not occur. However, what would happen if a specific system needed a configuration update to continue to operate? How would you know who to go to?

Oftentimes, it’s a goose chase. You start with one person (or team) and hope they can point you in the right direction. While you’re chasing down the appropriate person to help you, access to the systems you need may be shuttered or months may have passed by. These consequences can be detrimental to business – especially if these systems directly impact revenue.

Reason #3: Wasted time slows down remediation

9 years ago: Shellshock.

5 years ago: Apache Struts.

1 year ago: Log4Shell.

Nearly a decade has come and gone between these major vulnerabilities, and yet, building comprehensive asset inventory and tracking asset ownership continues to be a challenge. One of the biggest challenges faced by security teams is that they often need to rely on asset owners to take action to update and secure their devices. However, tracking down the right asset owner can be a bit of a journey through a myriad of data sources – from CMDBs to VMs to EDRs to device logs to spreadsheets. The amount of time that security teams spend hunting for information is a hindrance to fast response and remediation times.

Tracking asset ownership with runZero

runZero 3.5 introduces the ability to track asset owners in your inventory. Asset owners can be anyone in your organization who can help you remediate issues. For most organizations, assets will likely have multiple owners, such as an individual, team, and business unit. For example, a laptop might have an assigned device user, business owner, IT owner, and security owner. Each of these assignments will help you zero in on the right person who can take action on the device, based on the situation. Let’s take a look at how runZero can help you track different types of owners within your organization.

What are ownership types?

In runZero, ownership types help you classify and assign ownership to assets. There is a default ownership type, called Asset Owner, which automatically pulls owner data from integrations you have configured. Otherwise, you can add up to nine custom ownership types based on what your organization needs. For example, you might want to have ownership types for the security owner, IT owner, and business owner.

When you create an ownership type, you will need to specify the following:

  • Name – The name of the asset ownership type, such as IT owner.
  • Reference – You can set the reference to user, group, or none. If set, you will be able to easily search within the user or group inventories for owners that match the display name.
  • Visibility – You can set the visibility to hidden or visible. This setting controls the ability to view the asset owner from the asset inventory and asset details page.

After you have created your ownership types, you’re ready to start assigning owners within your asset inventory. Let’s take a look at how you can do this in runZero.

How to assign ownership to assets in runZero

There are a couple of ways to assign asset owners: manually or automatically through rules and the API. However, the most efficient way to apply ownership is through rules, which allows you to set up specific conditions and automate the assignment of asset ownership after each scan. For example, let’s say you want to assign an IT owner for all firewalls. Here’s how you can do it with rules:

  1. From the Rules page, create a rule using the asset-query-results event type. Based on this event type, the query will run against the asset inventory after a scan completes.
  2. Give the rule a descriptive name, like Automate IT ownership for firewalls.
  3. Configure the rule with the following conditions:
    • Run the following query after a scan completes: type:firewall and the number of matches is greater than 0.
    • If there is a match on the query, take the following action: modify the asset and set the ownership of the matching assets. This value for the owner can be any name. For our example, we will assign the IT owner to someone on the team named Tim.
    • Make sure the rule is enabled. If it is not, it will not run.
  4. Save the rule.

Each time a scan completes, this rule will check for matching conditions and perform the configured actions.

Viewing ownership data for an asset

Now that you’ve set up ownership types and automated ownership assignment, let’s take a look at how you can view this data in runZero. You can view ownership information from two areas of the console: the asset inventory and the asset details page.

There’s a new column in the asset inventory called Owners, which will list the owners for the asset. If there are multiple owners, there will be a plus (+) sign to indicate that there are more for you to view. The owner name that gets displayed in the inventory table depends on the order you have them ranked on the ownership types page. The highest ranked ownership type will take precedence. In our example, we have our IT owner ranked first, so we will see our IT owners displayed in the inventory table. Other owners will be viewable by hovering over the plus (+) sign. From the asset inventory page, you can select some assets then use the Manage asset ownership button to manually update the owner for those devices.

Asset owner column

From the asset details page, there is a new ownership section that lists all the visible owners assigned to that asset. If the ownership type has a reference set (to user or group), you’ll be able to click on the magnifying glass next to the owner name to search within those inventories for matching results. From the asset details page, you can go to Manage > Asset ownership to manually update the owner for that specific device.

Asset owner

Searching the inventory for assets based on owners

Now that you have asset ownership data in your inventory, you can search for assets that match specific ownership criteria. To enable searching based on ownership attributes, the following new keyword terms have been added:

  • owner – Filter by asset owner name, such as Tim.
  • has_owner – Filter assets by whether or not they have an owner. Use t or f as your input.
  • owner_count – Use a comparison operator (>, >=, <, <=, =)to filter assets by count.
  • ownership_type – Filter by ownership type, such as IT owner.

Here are a few useful queries (based on some common use cases):

  • has_owner:f – Searches for assets that don’t have an owner assigned.
  • ownership_type:"IT owner" – Searches for assets by ownership type.
  • owner_count:>1 – Searches for assets that have more than one owner.

For example, if you need to gauge the number of unowned (and likely unmanaged) assets in your inventory, the query has_owner:f would help identify assets that don’t have an owner. Inversely, you can use has_owner:t to see all the ones that do have an owner. Between these two results, you can discern how well you’ve got your asset ownership data covered. To see how well your organization is tracking asset owners, you can also check out the asset ownership goal from the dashboard.

Asset ownership goal tracking

Zero in on unowned assets on your network

Imagine: there’s a new security threat. Thankfully, you have an asset inventory that includes asset ownership data. With a solid program and solution in place to track asset owners, you’ve eliminated unnecessary time spent chasing down people. You can focus on remediation.

If you’re a runZero Enterprise customer, you can check out the ownership capabilities by going to the new Ownership page in your console. You’ll notice a new menu item for it under Global Settings. Otherwise, if you’re new to runZero, sign up for a free trial to test out this new feature for 21 days.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About runZero
runZero, a network discovery and asset inventory solution, was founded in 2018 by HD Moore, the creator of Metasploit. HD envisioned a modern active discovery solution that could find and identify everything on a network–without credentials. As a security researcher and penetration tester, he often employed benign ways to get information leaks and piece them together to build device profiles. Eventually, this work led him to leverage applied research and the discovery techniques developed for security and penetration testing to create runZero.

Linux vDeployer Is Now GA

For more information on preparations and execution, please refer to https://customer-portal.vicarius.io/how-can-i-deploy-the-agent-remotely

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About VRX
VRX is a consolidated vulnerability management platform that protects assets in real time. Its rich, integrated features efficiently pinpoint and remediate the largest risks to your cyber infrastructure. Resolve the most pressing threats with efficient automation features and precise contextual analysis.

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