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Find out for yourself what telemetry is

Here at Pandora FMS blog we like to get up early, prepare a cup of pennyroyal mint and while it settles, do a couple of stretches, wash our face and start the day defining strange words worth something for our readers. Today it’s time for: Telemetry!

Do you already know what telemetry is? Today we will tell you

Shall we get straight to the point?

Straight to the point then it is!

Telemetry, roughly speaking, is what automatically measures, collects and sends data from remote sources, thanks to devices that collect data.

It then transmits that data to a central location where it is analyzed and you can then consider your remote system as supervised and controlled.

Of course telemetry data helps, while controlling security, to improve customer experience and monitor application status, quality and performance.

But let’s go further, what is the true purpose of telemetry?

As can be understood, the collection of telemetry data is essential to manage IT infrastructures.

Data is used to monitor system performance and keep actionable information on hand.

How do we measure telemetry?

Easy-peasy! 

Through monitoring!

Monitoring tools measure all types of telemetry data. 

They start with server performance and head towards actionable infinity.

Some types of telemetry data

It all starts with a small signal that indicates whether a server is active or inactive.

Then it tends to get complicated. 

Event and metric data already includes the CPU utilization of a server, including peaks and averages over different periods. 

For example, a type of telemetry data to be monitored includes server memory utilization and I/O loading over time.

*This data is particularly important when using server virtualization.

In these situations, statistics provided by virtual servers may not reveal problems with CPU or memory utilization; instead, the underlying physical server may be underutilized in terms of physical memory, virtualization, CPU, and I/O connectivity with peripherals.

Finally, user requests over time and concurrent user activity on standard deviation charts should be included in server-specific metrics.

This will reveal how your systems are being used in general, as well as information about server performance.

Telemetry Data Monitoring

Now that we’ve taken a look at servers and their telemetry, let’s dig a little deeper into some of the fundamental components of their physical application.

This includes:

  • Network infrastructure.
  • Storage infrastructure.
  • Capacity.
  • Overall bandwidth consumption.

As any experienced IT guy can warn you:

Quantifying network monitoring beyond the strictly commonplace is important.

Measuring network traffic in bits per second across LANs and sub-LANs within your application infrastructure should always be part of monitoring network utilization.

To predict when packets will be lost and when storms may take place in your network, it is essential to understand the theoretical and practical limits of these segments.

The utilization of the segment’s bandwidth over time in multiple network areas must be revealed by network monitoring.

Monitoring certain network protocols will also provide a more detailed view of application usage in real time and, perhaps, of performance issues for certain features.

Likewise, monitoring requests to certain network ports can also reveal any security gaps, as well as routing and switching delays in the relevant network components.

In addition to monitoring raw network usage, it is necessary to monitor the storage systems connected to the network.

To show storage usage, waiting times, and likely disk failures, specific telemetry is required.

Again, it is important to monitor both overuse and underuse of storage resources.

Some basic application telemetry monitoring data

It is very important to monitor the telemetry that can involve access to the database and its processing, monitor the number of open database connections, which can be triggered and affect performance.

Tracking over time allows you to spot design decisions that don’t change as application usage grows.

It is equally crucial to control the number of queries to the database, their response times, and the amount of information circulating between the database and applications.

Outliers and averages should also be taken into account.

Uncommon latency can be concealed or hidden if only averages are controlled, but these outliers could still have a negative impact and irritate users.

Your monitoring strategy should always take into account tool exceptions, database errors or warnings, application server logs looking for unusual activity…

And that’s just the beginning!

Your monitoring software

Having a solid monitoring strategy is crucial, but so is having a well-thought-out reaction strategy that incorporates:

  • Determining, understanding and initiating root cause analysis.
  • A written communication strategy that includes the names and contact details of those responsible.
  • Identifying easy solutions to restore the program in the short term.
  • A research strategy to prevent future problems.

Telemetry Monitoring Elements

Some telemetry monitoring elements that you may use:

  • Dashboards or other real-time system information and telemetry tools.
  • Technologies for analyzing records safe for use with production systems.
  • Business intelligence to retrieve data from records, such as usage trends or security issues during specific time periods.
  • Tools that automate risk detection, recovery, and mitigation to get rid of manual labor.

Using a centralized system and working with a software vendor, you may set in place a robust monitoring strategy that will be developed over time and become more comprehensive.

And there, my friend, is where we come in!

As you have seen, the Oracle tasks configured in Discovery allow you to connect to remote Oracle instances to monitor them and to generate module blocks with important information. Today we focus solely on Oracle, but it is necessary to emphasize that the Discovery menu also allows you to monitor other applications.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About PandoraFMS
Pandora FMS is a flexible monitoring system, capable of monitoring devices, infrastructures, applications, services and business processes.
Of course, one of the things that Pandora FMS can control is the hard disks of your computers.

We received ISO/IEC 27001!

We live in an uncertain world and monitoring should try to ensure that whatever happens we will always stay informed.

Therefore, security is the basis of everything in monitoring and for us it has always been one of the pillars of our strategy as a product.

You still didn’t know it? Pandora FMS gets ISO/IEC-27001

Security is not a technology, it is a way of thinking and acting, we could even say that it is an attitude.

For years we have attended international fairs and events where computer security is offered as specific products.

Many people may think that by buying products you reinforce your company’s security, but no, that is only a small part of it.

Security is about changing the way we manage the whole organization, from how we share information to how we use systems.

Pandora FMS has always been aware of that and you may see it in our security architecture guide, our GDPR compliance guide -which is also valid for regulations such as PCI/DSS- and of course, because as a company we are certified with ISO 27001.

We don’t boast about it, but we are also one of the few commercial software vendors with a public vulnerability disclosure policy.

Certification ISO 27001 provides us with important backup towards our national and international clients, many of whom request information from us about our business continuity plans, the security of our development and implementation processes, what protection measures of information privacy we have in force and how we control the information available to our suppliers.

We understand that for them it is as important or even more than for us and having a certification that strongly supports us is something to be proud of.

Many of our clients are pharmaceutical companies, financial institutions – some over a century old – and government entities.

Due to confidentiality contracts we cannot mention their names, but large and small, to a greater or lesser extent, everyone is concerned about aspects related to information security.

Today we can proudly say that not only do we also care about it, but that we have proven our commitment.

But what is ISO/IEC 27001?

ISO/IEC 27001 is a standard for information security (Information technology – Security techniques – Information security management systems – Requirements) approved and published as an international standard in October 2005 by the International Organization for Standardization and by the International Electrotechnical Commission.

It specifies the necessary requirements to set, implement, maintain and improve an information security management system (ISMS) according to what is known as the “Cycle of Deming”:

PDCA – acronym for Plan, Do, Check, Act.

It is consistent with the best practices described in ISO/IEC 27002, formerly known as ISO/IEC 17799, with origins in the BS 7799-2: 2002 standard, developed by the British standards body, the British Standards Institution (BSI).

As you have seen, the Oracle tasks configured in Discovery allow you to connect to remote Oracle instances to monitor them and to generate module blocks with important information. Today we focus solely on Oracle, but it is necessary to emphasize that the Discovery menu also allows you to monitor other applications.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About PandoraFMS
Pandora FMS is a flexible monitoring system, capable of monitoring devices, infrastructures, applications, services and business processes.
Of course, one of the things that Pandora FMS can control is the hard disks of your computers.

The most accurate oracle: Discovery Oracle

Finally D-Day! Today we will explain, in a simple video, how you can monitor Oracle instances.

For that we are going to use our Discovery feature, which allows you to connect remotely to applications to bring information and to add it to your Pandora FMS agents.

Do you know the Oracle tasks configured in Discovery?

As you have seen, the Oracle tasks configured in Discovery allow you to connect to remote Oracle instances to monitor them and to generate module blocks with important information.

Today we focus solely on Oracle, but it is necessary to emphasize that the Discovery menu also allows you to monitor other applications. 

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About PandoraFMS
Pandora FMS is a flexible monitoring system, capable of monitoring devices, infrastructures, applications, services and business processes.
Of course, one of the things that Pandora FMS can control is the hard disks of your computers.

Pandora FMS NG 768 RRR

This is a minor update with new functionalities and features. The latest version with maximum stability is Pandora FMS 767 HOPE LTS (Long Term Support).

Regular releases (RRR) are monthly releases that bring together many changes and new functionalities. They are ideal for those users who need to be up to date and are not afraid of finding some unpolished detail. The LTS versions are oriented to consolidate all the changes of the RRR versions and offer maximum stability.

 

New features and improvements

Improvement in credential store security

From this version onwards, Pandora FMS encrypts user password hashing using the algorithm CRYPT_BLOWFISH.

New application information display

With an “About” modal window that replaces the Web Console footer.

Pandora FMS version popup

New network monitoring: SFlow

The possibility of obtaining monitoring through SFlow has been incorporated into our flow management.

New dashboard widget: Data Matrix

The new “Data Matrix” widget has been added. Through this widget you may represent the information of the requested modules in a decompressed way, taking into account the value of the requested interval.

Pandora FMS data matrix

New macro _group_contact_

Added new macro _group_contact_ in event responses.

Sound alerts in Command Center

Added the sound alert configuration feature in the Command Center, just like the one from the nodes.

Pandora FMS sound console

New indicator in visual console: Orange box

We rescued a feature from version 6: the ability to display an orange box on visual certain console elements if the agent or module has a triggered alert, as well as recursive elements that reflect the status of the other visual console:

Pandora FMS orange box

 

New pie charts

Pie charts have been modified for more accurate representation of their data.



LDAP
PLUGIN – ENTERPRISE

New parameters have been added, –module_prefix to add a prefix to modules and –tentacle_address and –tentacle_port to be able to send data by Tentacle and be able to see those in Pandora FMS before installing the plugin.

See in library →

 

Known changes and limitations

Due to the arrival of EOL from versions PHP 7.4, 7.3 and 7.2, version LTS 767 “Hope” will be the last one that will support said versions, PHP being Pandora FMS official version for the coming ones.

 

Fixed vulnerabilities

Case#GitLab#Description

N/A

8297

Improved Pandora FMS access management

 

Feature extinction

Deleted process transactional monitoring. This feature has nothing to do with WEB transaction monitoring or application monitoring (WUX, UX) that keep on working and being further developed in each version.

 

Changes and improvements

Case#GitLab#Description

N/A

9847

Improved remote inventory plugin for Windows for using pandorawmic binary.

14021

9325

Added the possibility of choosing the representation of the unit of a thousand.

14021

932

Added the possibility of choosing the power to represent full numerical data in reports.

N/A

9412

Made visual modifications to Satellite server remote configuration to make it easier to use.

13830

9292

Improved trap saving and representation in the SNMP view so as not to lose performance when increasing the number of elements to be viewed.

N/A

8558

The inventory feature becomes OpenSource.

N/A

9535

The cluster monitoring feature becomes OpenSource.

N/A

7386

Modified API call management in order to hide the access credentials to it.

N/A

9763

Improved asynchronous service performance and synchronization.

N/A

9624

Added the possibility of monitoring through SFlow.

N/A

9554

Changed pie chart representation.

N/A

9530

Reinstated triggered alert representation by orange boxes.

N/A

8619

Added new widget to dashboards: “Data matrix”.

N/A

9740

Added the mail configuration feature to the Command Center.

N/A

9675

Modified merging notices, so that they only fire in the strictly necessary cases.

N/A

8809

Added Custom SQL report type to the Command Center.

N/A

9709

Changed the admin user to be created as local by default.

14267

9557

Added private dashboard automatic removal when deleting the associated user.

13884

9246

Added new macro _group_contact_ in event responses.

N/A

9801

Added block in PDF/CSV/JSON file generation so as not to be able to generate more than one simultaneously and thus not affect the tool’s performance.

N/A

9286

Deleted the service forcing button for child services.

N/A

9120

Included the “not” button for a free text search in the events view.

13468

8849

Added the option to create a custom Link agent field.

13329

8770

Added the possibility of having bandwidth in absolute value in the network-bandwidth plugin.

N/A

8755

Modified the possibility of editing server plugins once they are deployed.

N/A

9135

Included the possibility of searching by name and user ID in events.

N/A

9516

Modified agent plugin editing in policies.

N/A

9447

Added entry control to the –create_event call of the CLI.

N/A

9152

Added the option to enable modules in bulk in agent views.

13786

8854

Included audible event alerts in the Command Center.

N/A

1270

Cascade automatic child, grandchild… module deletion.

N/A

7250

Visual enhancements in pandora_server.conf Web editor.

N/A

8535

Cluster monitoring from Enterprise version to the Open version.

N/A

9002

Transaction monitoring extinction (transaction server),

N/A

9059

Label and input visual correction in the agent group view.

N/A

9113

Added HTTPS support for API CHECKER.

13843

9196

Added service element edition into the Metaconsole.

N/A

9219

Deleted configuration file editing in collection or plugin ownership in policies with NMS license.

N/A

9463

Improved network map linking.

N/A

9878

Added server multiple selection in event filter editing (Metaconsole).

N/A

9903

Deleted the possibility of having different profiles with the same name.

N/A

9984

Corrected recon parameter order with SNMP v3.

N/A

9991

Renamed “skin” label by “theme” in user editing.

N/A

10037

Improvements in server auto-monitoring.

N/A

10082

Improved module double search tooltip in agent view.

N/A

10098

Better composer error control in PHP 7 when updating to Pandora 768 (it does not offer support for PHP 7).

N/A

10101

When changing from md5 to sha (access credentials) it is checked whether the table is varchar(60), if not it stays as md5.

N/A

1841

Added SO filtering to policies.

N/A

8538

Improve Azure monitoring.

N/A

9090

Added manual query to turn old plain-text “custom_data” into base64.

14021

9323

Enhanced 4-figure number display in reports to show the full number.

N/A

9587

Added double search in agent view to filter modules and alerts.

N/A

9643

Implemented pandora-exec for modern Windows (such as wmic).

N/A

9868

Deleted the footer and replaced by “About” section.

N/A

10025

Added option in the online installer to install the latest LTS version.

N/A

10096

Adapted snmp_remote.pl plugin to be able to execute it externally.

N/A

9618

Added the option to see the IP with which a remote module is being run from the agent view.

 

Bug fixes

Support#GitLab#Description

N/A

9684

Fixed connection error in NCM if the destination needs a prompt.

13394

8793

Fixed the deadlock in pandora_db when using Percona XtraDB cluster.

N/A

9995

Replaced the awk command by gawk for the AD plugin to avoid usage error.

N/A

9985

Fixed the use of the Deployment Center with PHP 8.

N/A

9983

Fixed error 500 in operations in bulk with PHP 8.

N/A

9982

Fixed bug in pandora-snmp-bandwith.pl plugin.

14484

9896/9275

Fixed the compilation of certain dependencies necessary for the correct use of NCM.

N/A

9833

Fixed user search in general search engine in the OpenSource version.

14523

9811

Fixed errors in reports that had availability type items.

N/A

9783

Fixed certain bugs in new network map refreshings.

14458

9780

Fixed the lack of information display in Discovery tasks.

N/A

9720

Fixed module histogram widget by not displaying state changes correctly.

14417

9706

Fixed the disappearance of drop-down menus in the module graphics view in dark mode.

N/A

9677

Fixed history database automatic partitioning.

N/A

9597

Fixed the default port in the integration with Ehorus.

N/A

9586

Modified the API call get_tree_agent, which displayed unnecessary information.

N/A

9548

Added certain fields in some database tables to avoid errors in the execution of pandora_db.

14180

9498

Fixed API call add_permission_user_to_group, which left the assigned profile group empty.

N/A

9483

Modified the correlation server to prevent its performance degradation.

14050

9349

Modified the tree view in the Command Center so that it does not show the agent hash when hovering over.

N/A

9978

Fixed enterprise ACLs to not allow configuration of a particular bulk operations page.

14580

9912

Fixed scheduled emails and report sending using Discovery tasks.

N/A

10000

Fixed error 500 in “tree_agents” API call with PHP 8.

N/A

9986

Fixed saving when creating an SNMP module that does not need a port, so that it is saved empty.

14571

9931

Fixed filtering in the event view when trying to select more than one server, where only the first one was selected.

N/A

9911

Fixed collection update when md5 is weight 0.

14569

9906

Fixed auto-refresh errors in Command Center event view.

14572

9873

Fixed custom images missing in visual console service elements.

14558

9851

Fixed wrong display of custom images on the login screen.

14463

9747

Solved the lack of some events when “Display all” is selected in filtering.

N/A

9721

Corrected the CLI call –add_event_comment that did not add the event ID into the comment.

N/A

9508

Fixed text overlay in dashboards when setting up a new widget.

14178

9496

Added input value validation in the creation of a new module using API.

12537

9221

Corrected module type’s default value when creating modules in “MySQL Server Advanced Plugin”.

12537

8950

Modified modules of the “MySQL Server Advanced Plugin” plugin that had erroneous data.

N/A

9061

Fixed Discovery section views.

N/A

9251

Added translation into sections that called to function ui_print_help_tip

N/A

9362

Modified tagent_data checking for big loads of data.

N/A

9440

Fixed “$bad_agents” counting.

14267

9556

Fixed counting and pagination in Dashboards view.

14349

9664

Removed modules in pendingdelete from the module selection view in scheduled downtimes.

N/A

9679

Fixed information sample in failed attempt register when obtaining a token.

14457

9738

Fixed node change in SQL reports after editing it (Metaconsole).

N/A

9759

Fixed common agent loading in module operations in bulk.

14480

9787

Fixed status update in the event information window in the General tab.

N/A

9817

Controlled profile duplication in agent creation.

N/A

9825

Fixed image upload through file manager in the Metaconsole.

N/A

9827

Fixed error related to external link without value as user home screen.

N/A

9831

Fixed password policy that only worked the first time.

N/A

9844

Fixed bug in alert filtering (it did not take into account “field content” in alert filter when selecting “mail to admin” in actions).

N/A

9908

Fixed failure in the Metaconsole event filter when modifying autorefresh.

N/A

9910

Fixed visual bug in template condition configuration/editing.

N/A

9922

Fixed the impossibility of filtering by tags in alert view.

N/A

9932

Fixed errors in SNMP browser.

N/A

9953

Fixed agent GIS information addition manually through PHP 8.

N/A

9966

Fixed issue with permissions from users created through API (user with manage users) of access to nodes in environments with Metaconsole.

14036

9969

Fixed errors when editing traps.

N/A

9972

Fixed typo in the log message when adding the bandwidth plugin module in Satellite.

14623

9973

Fixed error that did not allow to disable auto refresh in the Metaconsole.

N/A

9988

Fixed visual issue that did not allow to access the log view from the agent view.

N/A

9994

Fixed issue that did not allow to select “module group” when creating a modules.

N/A

9996

Fixed incorrect description in ssh module creation.

N/A

9997

Removed “using module component” from module editing.

N/A

9999

Fixed error in agent “full list of alerts” view.

N/A

10005

Fixed SQL errors when adding a new node o the Metaconsole.

N/A

10022

Fixed SQL error when adding inventory modules allowing to save without “Module” field.

N/A

10034

Fixed error that allowed to create empty/voisd ALC Enterprise profiles.

N/A

10036

Fixed visual error where the module legend overlapped with the circle graph in custom graphs.

N/A

10038

Fixed auto refreshing issue in event view (Metaconsole).

N/A

10041

Fixed error 500 in old correlation alerts.

N/A

10043

Fixed trap editing error that generated entities and did not allow editing.

N/A

10046

Fixed bug when deleting inventory modules individually.

N/A

10048

Fixed error in “Monitoring>Alert details” where when filtering by “mil to admin” it did not take into account the rest of the filters.

N/A

10049

Fixed error 500 when editing the cluster agent from the tree view (Metaconsole).

N/A

10074

Fixed error that did not allow to modify “content type” in SNMP alerts with “mail to admin” action.

14724

10075

Fixed error that did not show Compliance SLA percentage and Status in PDF reports.

N/A

10078

Fixed error 500 when deleting correlation alerts.

14706

10080

Fixed SQL error when creating external alert with action by default.

N/A

10104

Added Chrome to Ubuntu installation for proper execution in the console.

N/A

10119

Fixed alert view error in the Open version.

14783

10121

Fixed error 500 when creating custom MySQL.

N/A

10154

Fixed network map preview view with Discovery task performance.

N/A

9949

Fixed WUX widgets.

14544

10023

Fixed pandora_snmp_bandwidth.pl plugin.

N/A

10139

Fixed default visual consoles that used non-existent data.

N/A

8578

Fixed visual errors in integrations with eHorus.

N/A

9980

Fixed WUX executescript command when the response obtained 0.

N/A

10068

Fixed node collection synchronization when using PHP 8.

N/A

10040

Fixed connection error with AD in Command Center with PHP 8.

N/A

10114

Fixed error 500 in Command Center when using LDAP.

N/A

8047

fixed Kaspersky antivirus blocking to new WMIC version used by the Satellite server.

N/A

9633

Fixed typos in alert templates in french.

14650

10026

Fixed Command Center configuration order.

N/A

10123

Fixed warning due to a Js file being missing.

N/A

10052

Fixed network map calculation counting whew the mock node was taken into account.

N/A

10129

Fixed visual typo in the percentile time creation.

N/A

10088

Modified sample_agent query to improve its performance.

N/A

10131

Fixed error 500 in the module template view within an agent.

N/A

10135

Fixed error 500 in Command Center collection pagination.

 

Documentation update

Caso#GitLab#Descripción

N/A

10003

Fixed CLI call –create_event information.

N/A

10001

Added documentation of the tables used in the Command Center merging process.

N/A

9998

Added documentation of server plugin modification even if they are deployed.

N/A

9993

Added documentation about the use of email encryption in the Command Center.

N/A

9835

Updated Selinux documentation.

N/A

9803

Deleted transaction monitoring documentation.

N/A

9795

Added the documentation of the new “Data Matrix” widget.

N/A

9767

Updated information for installing software agents.

N/A

9743

Added documentation for the new event response macro _group_contact_.

14195

9533

Modified SQL report documentation to help perform correct queries.

N/A

9967

Updated information about visual console icons.

N/A

10113

Added cusom_data on base64 documentation.

N/A

10109

Added the new menu option “About”.

N/A

10145

Fixed support to Windows devices.

N/A

10060

Added documentation on dependencies included in ALT packages.

N/A

10128

Added IPAM documentation for importing through CSV.

N/A

10072

Updated new pie chart documentation.

N/A

10142

Updated server token “Dataserver_threads x” documentation.

N/A

9696

Added documentation to be able to use pmacct as alternate probe to that of Netflow.

 

Known bugs

This section presents some known bugs that will be fixed as soon as possible in upcoming versions.

Caso#GitLab#Descripción

14771

10156

The availability report content cannot be displayed without first clicking “Update Item”.

N/A

10152

It is not possible to add some groups to notifications.

14825

10146

The timestamp macro shows different date formats.

N/A

10147

There is some login slowdown in the node.

N/A

9866

Certain notifications are not fully displayed in descriptions.

N/A

10051

By setting a timeout to a module sometimes the module process is not stopped, therefore leaving a zombie process.

14803

10133

There are issues for Discovery IPAM task deletion.

14804

10136

pandora_manage does not modify the agent’s primary group from the Command Center.

14762

10132

There is an error in registration of a Windows machine when carrying out WMI requests.

N/A

9253

Failure in the usage of certain languages in the Command Center.

14800

10127

It is necessary to add the “id_nodo” field to the call to validate events from the API in the Command Center.

14417

9706

Menu display error in the module’s graph with dark mode.

N/A

9677

Failure in automatic partition creation in the history database.

N/A

10102

Visual typo in columns of service SLA reports.

N/A

10115

Login issues through LDAP when using special characters.

N/A

9924

Errors in visual console links.

14765

10112

Certain module types belonging to policies keep on running even if disabled from policies.

14735

10085

Lack of data time correspondence between graphs and serialized data.

N/A

9600

Server wrong status when there is a time zone difference between the server and the console.

N/A

9164

Process duplication creation in VMWare tasks.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About PandoraFMS
Pandora FMS is a flexible monitoring system, capable of monitoring devices, infrastructures, applications, services and business processes.
Of course, one of the things that Pandora FMS can control is the hard disks of your computers.

Pandora FMS Journey to the Middle East, Black Hat MEA 2022

At Pandora FMS we like to travel! Traveling, meeting people, bonding… And barbecues or country getaways are great, but there’s nothing we like more here than an event focused on technology! That’s why we accepted the exceptional invitation to the latest Black Hat MEA edition held at Riyadh, Saudi Arabia last November. There we went, to the Middle East no less, with our stand and our roll up, to present our respects, and services, to the most cutting-edge community that exists out there.

Pandora FMS visits Black Hat MEA 2022, the event of the year

For those who are not aware of all this stuff: Black Hat MEA is a fairly iconic cybersecurity event, with year-round ethical hacking courses and offensive security classes that everyone wants to attend. A global event that pushes the secrets of data security to the limit. The largest information security trade show held anywhere in the world in 2022, bringing frontline and technology-loving companies together annually in a professional and festive atmosphere. But I will explain. We better talk to our lucky Pandora FMS colleagues who were able to attend this latest edition on behalf of our community. Alberto Sánchez, Systems Technician and Alexander Rodríguez, Salesperson.

Alexander, what would you say Black Hat MEA was like for Pandora FMS?

I think the event was a great chance! Having a space within the booth provided by our exclusive partner in Saudi Arabia, LoopTech, was wonderful.
It allowed us several positive meetings with clients. In addition, we had the honor to receive the visit of his Excellence Advisory Mr. Turki Alshikh. We were able to present him not only Pandora FMS, but the rest of the solutions in the field of Cybersecurity that our partner Looptech has. We were very happy to receive a lot of positive feedback from the product. Without a doubt, having participated in this event will help us achieve a better position in the Middle East market.

What did you learn from a place like Saudi Arabia and its people?

Saudi Arabia surprised me a lot. It is a country that is growing very fast. Although it still retains authenticity in the mud buildings in the middle of the desert and the spectacular sunsets on the dunes. Its people are super friendly and are willing to help you in everything necessary to make your stay as pleasant as possible. Most people speak English so it was very easy to communicate. And I was hugely impressed that everything there is “go big or go home”: great plates of food, huge malls… I would go visit the country again, without a doubt, to continue finding out more about its culture.

And you, Alberto? What do you think Pandora FMS contributed to Black Hat MEA?

I believe at least that Pandora FMS contributed to difference and originality, compared to the rest of solutions that showed up to the event. As you already know, Black Hat MEA was focused in cybersecurity, meaning there were thousands aimed at email or mobile security, others focused in failure detection and there were those that avoid intruder access to devices. Well Pandora FMS, among all of them, proved to be the tool that better looked after device health.  That its essential security feature is simply to prevent device malfunction thanks to monitoring, was something that stood out above the rest.

Any special memories of such an incredible journey?

It’s a tough question, because the whole trip was incredible. The kindness and “brotherhood” of the people was shocking. It was surprising the diversification of cultures that we experienced with people from all over the world, and the number of students who visited us asking really difficult questions to answer… But, if you insist, I’ll tell you a very funny moment that stuck with me. During a demo we could see that a group of students from the women’s university in Riyadh stared at us and laughed. When we finished the demo, we invited them to ask things about Pandora FMS and we took the opportunity to ask them why they were laughing during my demo, you know, in case we had failed at something… Their answer, while laughing, was that the word “Pandora” in Arabic is “Tomato”.  For the rest of the event we struggled, at the booth, to say Pandora FMS without a smile on our faces.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About PandoraFMS
Pandora FMS is a flexible monitoring system, capable of monitoring devices, infrastructures, applications, services and business processes.
Of course, one of the things that Pandora FMS can control is the hard disks of your computers.

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