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5 Edge Computing Predictions for 2022

It’s that time of year again where we look into our crystal ball and issue our prognostications for the year ahead for what we think the future of the edge computing marketplace might have in store. To compile this list, we canvassed our in-house experts and consulted with customers and partners about the trends they see shaping the edge marketplace in 2022.

1. Edge computing will unite IT and OT to drive industrial transformation

Industries like manufacturing rely upon a variety of operational technologies (OT) systems to monitor and control devices and workflows in their environment — everything from simple temperature sensors to advanced industrial control systems. As these old school industries begin to fully embrace IIoT devices, they must figure out how to leverage all of the data that these systems generate without burdening their existing networks. As Rob High of IBM noted in our recent Spiceworks video meetup, “most IoT equipment these days now includes some kind of general purpose compute embedded in the device itself – we’re seeing this with everything from cameras to industrial robots.” Edge computing enables data to be collected and processed closer to where it’s being generated so it can be immediately put to use. Scale Customers like Harrison Steel are using edge-based systems today on the factory floor, collecting data thousands of times per second to keep their precision machinery properly calibrated. We have no doubt that the coming year will see this trend accelerate further as other industries embrace edge systems so they can bridge the IT/OT gap.

2. New applications and use cases will fuel adoption of edge computing

Practically overnight, the global pandemic shifted how we work and businesses had to quickly adapt to connect their remote workforce to the applications they rely on to stay productive. If we learned anything from this experience, it’s that where applications are hosted matters a lot. In response, we’ve seen an influx of new hybrid-based computing models such as metro-based data centers that have been built in close proximity to where businesses and users live. As a result, forward-thinking IT leaders are taking a more thoughtful approach to their application portfolio by considering the trade-offs of latency, network throughput, resiliency and privacy issues. As new use cases and applications emerge, we anticipate that new hybrid edge models will evolve alongside of them that promise greater flexibility and resilience.

3. Orchestrated edge systems will become a viable public cloud alternative

Public cloud services such as AWS, Azure and GCP have completely transformed how IT services are managed and delivered. As Scale Computing’s founder Jeff Ready is fond of saying, “the cloud just means someone else’s data center” and while the cloud certainly has its advantages, it’s not without its shortcomings. Which is why we are poised to see new paradigms emerge by which businesses can essentially build their own systems with similar capabilities of public cloud infrastructure, but intended to be run at the edge of the network. By clustering together fleets of autonomously managed edge computing platforms and distributing them close to where users live, organizations will be able to benefit from cloud-like convenience without having to compromise on performance.

4. Edge innovations such as zero touch provisioning will ease the IT staffing crisis

According to a recent Gartner report, businesses think that talent shortage is the biggest barrier to the adoption of 64% of new technologies, compared to just 4% in 2020. This means that in many cases, IT leaders hoping to deploy a new technology solution might choose to instead delay an important initiative until they have the requisite skilled IT resources in place. But what if you didn’t need to have dedicated IT staff at every remote or branch office location to keep the IT ship upright? Zero touch provisioning, which enables a centralized IT staff to remotely deploy and manage their edge-based systems from a single console, promises to be a game changer in enabling resource-strapped organizations to remotely administer their systems without having to hire additional specialized IT workers.

5. Edge-enabled computer vision will create new opportunities beyond surveillance

Digital video surveillance systems are another aspect of operational technology that live primarily at the network edge. These systems generate massive amounts of data that typically require localized infrastructure due to bandwidth constraints. While most of these systems are used primarily for surveillance and loss prevention today, we expect to see a number of industries — most notably in the retail and manufacturing sectors — begin to layer AI-based computer vision technologies on top of these systems to deliver new capabilities that will improve their operational efficiency and responsiveness. From applying computer vision to track inventory in real-time to using video analytics to generate visual heatmaps to enhance the in-store shopping experience, these types of innovations will require a fast and flexible edge-based infrastructure to realize their full potential.

While no one can say with any certainty what the future will bring, the one thing that we can count on is that for businesses to thrive, they will need to embrace technologies that will enable them to quickly adapt to changing market conditions. To see how edge computing can help you better prepare for an uncertain future, learn more about how Scale Computing is enabling the next generation of edge computing by downloading this informative Gorilla Guide.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About Scale Computing 
Scale Computing is a leader in edge computing, virtualization, and hyperconverged solutions. Scale Computing HC3 software eliminates the need for traditional virtualization software, disaster recovery software, servers, and shared storage, replacing these with a fully integrated, highly available system for running applications. Using patented HyperCore™ technology, the HC3 self-healing platform automatically identifies, mitigates, and corrects infrastructure problems in real-time, enabling applications to achieve maximum uptime. When ease-of-use, high availability, and TCO matter, Scale Computing HC3 is the ideal infrastructure platform. Read what our customers have to say on Gartner Peer Insights, Spiceworks, TechValidate and TrustRadius.

CVE and CVSS: What’s the Difference?

CVE and CVSS are some of the most commonly misunderstood features of patching. In this article, we will explore the differences and showcase how they can affect your patching technique. Although many IT managers are familiar with these terms CVE and CVSS, some IT professionals still don’t understand the difference between them. CVE and CVSS are synonymous with software vulnerabilities, patching and operating systems. 

Continue reading

PP&C Auditores Independentes cost-effectively solved their GDPR compliance and data security with Safetica

Audit company PP&C needed to protect its clients’ sensitive data. After implementing Safetica solution, PP&C is GDPR compliant, protects data and can monitor and improve company effectiveness.

ppc-logo

Problem: Ensure LGPD compliance and data protection

PP&C provides audit, consulting and accounting services and as such need to offer the best possible security for its clients’ information as well as its own. The company also needed to comply with GDPR, and therefore started its search for a DLP system that was able to meet any needs that arise.

With Safetica, PP&C can now analyze all users’ computers, primarily their data manipulation, and understand their access behavior. The company can adapt the system with the necessary controls to implement the new Brazilian General Data Protection Law (LGPD), in addition to updating all standards and IT procedures.

Results

The company is compliant with LGPD. PP&C`s Channel Communications Control, which transfers customer data to electronic environments outside the company, will only work when the data is adequately protected. PP&C management gets weekly summary reports on users’ internet activities, use of applications,and printed documents. Monitoring files on the file server helps to better understand and improve the use of company assets.

Furthermore, PP&C management can be immediately notified if a security incident occurs.



Safetica’s solution met 100% of our demands to ensure data security, improving productivity and all this with low cost

said Fabio Bezerra, IT Manager in a PP&C Auditores Independentes.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About Safetica
Safetica is to provide small and mid-sized companies with the same quality data protection that corporations have – affordably, and without any additional IT administration or disruptions in operation.

Zendesk Plugin: New integration incorporated to Pandora FMS

It is always a luxury to show off a new plugin in Pandora FMS, and for that reason we decided to devote an article in style to this Zendesk plugin on our blog. We will discuss what it is and how it can help us. Step by step, and concisely, so that no one gets lost along the way.

New Zendesk plugin added to Pandora FMS

But first: What is Zendesk?

Zendesk is a platform that channels the different communication modes between customer and company through a ticketing system.

A consolidated CRM company, devoted specifically to customer service, which designs software to improve relationships with users. Known for growing and innovating while building bonds and putting down roots in the communities where it lives. Its software, such as Pandora FMS, is very advanced and flexible, being able to adapt to the needs of any growing business.

Zendesk plugin

The plugin we are talking about today allows you to create, update and delete Zendesk tickets from the terminal, or from Pandora FMS console. For that, it makes use of the API of the service, which allows this system to be integrated into other platforms. Using a series of parameters, which would be the configurable options of the ticket, you may customize them as if you were working from Zendesk itself.

Zendesk Ticket System 

Zendesk has an integrated ticketing system, with which you may track support tickets, prioritize them and resolve them.

To the point: System configuration to use the plugin.

To make use of the plugin, enable access to the API, either using password or token.

Do it from the API section in the administrator menu.

Plugin parameters

The plugin makes use of a number of parameters when creating, updating or deleting tickets. With them you may configure the ticket according to your own criteria and needs. Just as you would do it from Zendesk’s own system.

Method

-m

With this option you will choose whether to create, update or delete the ticket. Use post to create it, put to update it, and delete to delete it.

IP or hostname

-i

With this alternative you may add the ip or name of your site. Sites usually have this format:

“https://<nombre>.zendesk.com

For example, mine is https://pandoraplugin.zendesk.com/. So, in this case, it should be pandoraplugin.

* If the full url is placed, it will not work.

User

-us

Your username. Usually the email with which you signed up in Zendesk. Use this option, combined with password or token, depending on how you have it enabled.

Password

-p

The password to authenticate with the API.

Token

-t

The token to authenticate to the API. If you use this option, you do not have to use the password option.

Ticket name

-tn

The name to be given to the ticket.

Ticket content

-tb

Ticket text. It should be enclosed in quotation marks.

Ticket ID

-id

Ticket ID. This option is for when you want to update or delete a ticket.

Ticket status

-ts

The status of the ticket, which can be new, open, hold, pending, solved or closed.

Priority

-tp

The priority of the ticket, which can be urgent, high, normal or low.

Type

-tt

The ticket type, which can be problem, incident, question or task.

Ticket creation

By running the plugin with the appropriate parameters you may create tickets:

python3 pandora_zendesk.py -m post -i <ip or site name> -us <user> -t <token> -tn <ticket name> -tb <ticket content> -tp <priority> -tt <type> -ts <ticket status>

Example

With the following command:

python3 pandora_zendesk.py -m post  -i pandoraplugin -us alejandro.sanchez@pandorafms.com -t <token> -tn "Problem with X" -tb "Something is giving some problem" -tp urgent -tt task -ts new

Interact with the API and the ticket will be created in your system.

Ticket update

You may update the tickets. The parameters are the same as in creation, but you have to add also the id, which will be the id of the ticket to be updated.

python3 pandora_zendesk.py -m put -i <ip or site name> -us <user> -t <token> -id <id ticket> -tn <ticket name> -tb <ticket content> -tp <priority> -tt <type> -ts <ticket status>

Example:

Let’s update the ticket we created in the example above, which has id #24

With the following command:

We see that the ticket has been updated and moved to pending tickets.

Ticket deletion

You may also delete a ticket by searching it by its ID with the following command:

python3 pandora_zendesk.py -m delete  -i <ip o host> -us <user> -t <token> -id <id ticket>

Use of the plugin from Pandora FMS console

You will be able to execute the plugin from the console, by means of an alert, which will make the use of the plugin easier.

To that end, go to the menu Commands in alerts:

Inside, create a new command that you will use to create alerts. To achieve this, run the plugin by entering its path and use a macro for each of the parameters used to create a ticket.

Add the description to each of these macros:

Once the command is saved, create an action to which assign this created command:

In each field below (the one of each macro where you have added a description when creating the command), add the value that you would have added to the parameter.

Once you have filled in all the fields of the necessary parameters, click Create.

Once done, go to List of alerts (don’t worry, once configured, you won’t have to repeat the process for each ticket you want to create), and create one.

Designate an agent and a module (it does not matter which one), and assign the action you just created. In the template, set the manual alert.

Once completed, click Add alert.

Now, to run the plugin, go to the view of the agent that you assigned to the alert and you will see it there. You may execute it by clicking the icon Force.

To establish different tickets, go to the action you created and change the values of the fields.

Just as we generated an alert for ticket creation, you may make another to update them and another to delete them to allow the use of the optimized plugin.

More integrations in ticketing services

Apart from Zendesk, there are more ticketing services that can be used from Pandora FMS by using a plugin. These are Redmine and Zammad, which have new plugins with which to create, update and delete tickets in these systems. And Jira and OTRS, which also have a plugin in the library that allows you to use these services easily from Pandora FMS.

Resources cursos:

Pandora FMS plugin library 

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About PandoraFMS
Pandora FMS is a flexible monitoring system, capable of monitoring devices, infrastructures, applications, services and business processes.
Of course, one of the things that Pandora FMS can control is the hard disks of your computers.

Credential Management

With the significant increase in the number of malware and ransomware cases worldwide, ensuring the security of your company’s privileged credentials has become a fundamental practice to protect it against insider threats, data leaks, and immeasurable financial losses.

For this purpose, there are several ways to protect yourself, such as implementing Privileged Access Management (PAM) solutions. What many people do not know is that implementing any PAM solution in your corporation will not guarantee the protection of your company’s privileged credentials.

Your solution must have several functionalities that secure privileged credentials aligned to a good information security strategy.

To help with this task, we have chosen some essential functionalities that your PAM solution must have in order for you to guarantee the security of your company’s privileged credentials.

How Important is It to Keep Privileged Credentials Secure?

With the digital transformation boosted through the growing adoption of cloud-based models, connected devices, and development strategies, there has also been an explosion of privileged credentials associated with these devices. Gartner estimates the number of IoT and Industrial IoT devices to reach 24 billion this year.

No wonder they are called “keys to the kingdom”, as they allow access to valuable information from the organization and which are often targeted by cybercriminals.

According to Verizon in its Data Breach Investigations Report 2021, 61% of data leaks involved privileged credentials. What’s more, according to IBM’s Cost of a Data Breach 2020 report, the cost of a cyberattack involving privileged credentials is USD 4.77 million, 23.5% more than the average.

So, properly protecting privileged credentials is essential in the cybersecurity strategies of companies of all sizes and verticals. In addition, the information security teams must protect these “keys” from malicious attackers, granting access in a secure way and properly monitoring the actions performed in the environment through privileged access.

Privileged Access Management (PAM) is all about protecting those high-privileged accounts, credentials, and operations. Gartner itself elected PAM for two years in a row as the number one project in Security. And still according to Gartner, managing privileged access risks is virtually impossible without specialized PAM tools.

What Are the Main Types of Privileged Credentials?

Through privileged credentials, significant changes can be made to devices and applications installed on an infrastructure, which in many cases can affect business continuity.

The impact of using them maliciously can cause serious damage, from violations of compliance items, which can lead to heavy penalties, to security incidents – which result in reduced trust by the interested parties and lost revenue.

Discover the main types of privileged credentials that are most common in corporate environments.

Local Administrator Accounts
We are all very familiar with the local administrator account that is automatically created when installing a Windows computer. The account provides complete control over files, folders, services, and local user permissions management. Local administrators can install any software, modify or disable security settings, transfer data, and create any number of new local administrators.

Local accounts with administrator privileges are considered necessary to perform system updates, software and hardware upgrades. They are also useful for gaining local access to machines when the network goes down and when your organization has some technical issues.

Privileged User Accounts
In an IT environment, privileged user accounts are those that are given comparatively more privileges or permissions than a normal user account.

Any malicious activity carried out by a privileged account, either intentionally or by mistake, can be a threat to IT security. To address this, you need a systematic way to determine which users have privileged access and track their activities.

For example, Active Directory has built-in privileged groups for privileged accounts. These groups are: Admins, Domain Admins, Enterprise Admins, Schema Admins, DnsAdmins, and Group Policy Creator Owners.

Domain Administrator Accounts
A domain administrator is essentially a user who is authorized to make global policy changes that affect all computers and users connected to that Active Directory organization. They are allowed to go anywhere and do anything, with the limitation that they must remain within that specific account.

Service Accounts
Service accounts (or app accounts) are a digital identity used by an app or services to interact with other apps or the operating system. The service accounts can be a privileged identity in the context of the application.

The main features and functionalities of a service account are:

  • They are used by applications to access databases, run batch tasks or scripts, or provide access to other applications.
  • These privileged identities often have broad access to the underlying enterprise data storage that resides in applications and databases.
  • Passwords for these accounts are often embedded and stored in plain text files, a vulnerability that is replicated across multiple servers to provide greater fault tolerance for applications.
  • This vulnerability poses a significant risk to an organizational entity because applications often host the exact data that advanced persistent threats deem to be an item of interest.

Local service accounts can interact with a variety of operating system components, making it difficult to coordinate password changes. This challenge often means that passwords are rarely changed, which represents a significant security consideration within a company.

What Is the Credential Management Lifecycle?

The entire Privileged Access Management process must be considered by those responsible for Information Security in companies, from the discovery of assets, credentials, and digital certificates and access provisioning to the visibility of actions performed in the environment, going through the management of privileges and the access itself, when the privileged actions are actually performed.

Thus, it is possible to consider the Privileged Access Management process in a lifecycle, which we call the privileged access lifecycle.

Before
In order to have a broad and efficient privileged access management, it is necessary to pay special attention to the initial phase of managing privileged credentials.

This phase is responsible for provisioning and guaranteeing access to certified machines and privileged credentials through digital certificates, passwords, SSH keys. Therefore, it is really important.

During
This is the part where privileged access management actually takes place, making it possible to track all user activities in the privileged session in real-time, monitor, and analyze suspicious behaviors from users and machines, etc.

Having a solution that can define and limit the tasks that a privileged session will be allowed to perform is essential for your company’s information security to succeed.

After
After performing the two previous phases, your privileged access management solution must record every action taken in the privileged session. Through this audit, your company ensures that, during the sessions, there are no security breaches, can record all actions performed by users

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About Segura®
Segura® strive to ensure the sovereignty of companies over actions and privileged information. To this end, we work against data theft through traceability of administrator actions on networks, servers, databases and a multitude of devices. In addition, we pursue compliance with auditing requirements and the most demanding standards, including PCI DSS, Sarbanes-Oxley, ISO 27001 and HIPAA.