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The Difference Between Remediation and Mitigation

Mitigation and remediation are two words that are used a lot in cybersecurity. Most times they are used interchangeably. Although there is a stark contrast between them, both play a major role in security service providers’ risk-related decisions. In this post, we will take a closer look at both strategies and how threat intelligence contributes to each.

Mitigation Versus Remediation: Knowing the Differences

Remediation and mitigation are both a direct result of risk assessment, following the discovery of a new or advanced persistent threat (APT). Remediation involves the removal of threat when it can be eliminated. On the other hand, mitigation involves creating tactics to reduce a threat’s negative impact when it cannot be eliminated. Remediation is straightforward because it ascertains attack patterns using indicators of compromise (IoCs). For instance, when a scan catches a vulnerability, it has to be patched effectively in order to prevent malicious individuals from exploiting it. The immediate objective of vulnerability remediation is to stop threats from entering the network by closing security holes. In mitigation, removing the threat is non-negotiable, as it may lead to service disruption. Mitigation involves conducting risk assessments in order to measure the risk profile of a specific threat and ensure that the remaining risks are acceptable. Unlike remediation, a vulnerability can be left unaddressed for the time being provided it does not present offensive risks or threats. Once a vulnerability has been discovered, the best solution is to remediate it. In other words, allow IT professionals or IT administrators to fix or patch the vulnerability before it can become a security threat. Generally, it’s the organization’s IT security team, system administrators and system owners who come together to know which actions are suitable. Remediation can be as complex as replacing a fleet of physical servers across an organization’s network or as simple as applying a readily available software patch. When remediation activities are finalized, it’s best to always run another vulnerability scan to confirm that the vulnerability has been fully resolved. Nevertheless, sometimes remediation is not possible, for many reasons. Firstly, not all vulnerabilities need to be fixed. For instance, if the vulnerability is identified in Adobe Flash Player but the use of Flash Player is already disabled in all applications and web browsers company-wide, there is no need for action. Also, sometimes you may be prevented from taking remediation action by a technology issue, where a patch is not yet available for the vulnerability in question. Other times, you may experience setbacks from your own organization. This often occurs when a vulnerability is on a customer-facing system and your company wants to avoid the downtime needed to patch a vulnerability. In those cases, the concept of mitigation will come into play. That’s a process that reduces the likelihood of a vulnerability being exploited. For instance, distributed denial-of-service (DDoS) mitigation can route suspicious traffic to a centralized location where it is filtered. Generally, mitigation is not the final step in dealing with a vulnerability. It’s more of a way to buy time for the company to either wait for the technology to be released or find a more suitable time to schedule downtime in the system. In the long run, fixing a network security issue is better than blocking the port that could expose it.

How Mitigation and Remediation Figure in the Kill Chain

Nowadays, organizations know better. Rather than assume their applications are impenetrable, they are searching for proactive ways to uncover ongoing attacks through computer forensics, penetration testing or threat intelligence. Therefore, many IT security experts understand that they need to go beyond the kill chain model to more effectively address attacks. Their solution is through mitigation and remediation techniques guided by the fact that attacks do not stop with interruption. Let’s take a closer look at the steps in a kill chain:
  1. Reconnaissance: Attackers research the target by looking at public Internet records for expired domains or certificates they can use for attacks.
  2. Weaponization: Once weaknesses are spotted in the target’s network, cyber attackers create the payload they will use to infiltrate defenses.
  3. Delivery: This is the actual act of delivering a malicious payload. Links embedded in spam, phishing emails or malware-laced email attachments are normally used.
  4. Exploitation: This only occurs when attackers choose to enter a network by abusing a vulnerability in a system or connected device.
  5. Installation: Attackers install malware on a vulnerable system in the network to elevate access privileges, steal data or gain control.
  6. Command and Control: This involves the use of a command and control server to communicate with infected hosts within the target’s network.
  7. Actions on Objectives: Attackers deliver the final blow to the target network, often by exfiltrating data or shutting down operations.
Knowing the elements that make up the kill chain allows cybersecurity professionals to take the right action to prevent attacks. Incident responders can redirect bad traffic to black holes during an ongoing DDoS attack. Additionally, if a similar incident occurs in the future, the best practices they followed in the past can be reapplied, reducing damage and downtime.

How Threat Intelligence Improves Both Processes

IT security experts depend on threat feeds to offer actionable intelligence for their mitigation or vulnerability remediation techniques. Threats are often documented in publicly available databases. To make sense of innumerable datasets, they can use aggregated threat intelligence for faster mitigation and remediation. External data feeds give cybersecurity specialists access to accurate and real-time information which include the following:
  1. Secure Sockets Layer (SSL) vulnerabilities and misconfigurations that could be signs of malicious connections.
  2. Domain infrastructure data that reveals registrants, organization data, email addresses and other information, which may be tied to ongoing publicized attacks.
  3. Reputation scores to know how safe or unsafe accessing a particular domain is.
  4. A list of domains that resolve to a particular IP address and could reveal ties between both known and unknown malicious hosts.
Threat intelligence empowers security experts by giving them access to structured data to support their remediation and mitigation processes. While policy exceptions and other controls may hold them back from implementing remediation methods, threat intelligence enables them to gain better visibility into all potential attack vectors. If you need a cybersecurity tool for vulnerability remediation, vulnerability mitigation and protecting your data against cyber threats, choose Vicarius. Vicarius is a vulnerability management software that targets cybersecurity officers and operators, as well as IT managers and operators from the U.S. market.   Photo by Alice Yamamura on Unsplash

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About VRX
VRX is a consolidated vulnerability management platform that protects assets in real time. Its rich, integrated features efficiently pinpoint and remediate the largest risks to your cyber infrastructure. Resolve the most pressing threats with efficient automation features and precise contextual analysis.

Uptime/SLA calculator: what is an SLA and how to calculate it?

What is an SLA?

A Service Level Agreement (SLA) is a document that details the expected level of service guaranteed by a vendor or product. This document generally sets out metrics such as uptime expectations and any payoffs if these levels are not met.

For example, if a provider advertises an uptime of 99.9% and exceeds 43 minutes and 50 seconds of service downtime, technically the SLA has been breached and the customer may be entitled to some type of remuneration depending on the agreement.

What do we want SLAs for?

A Service Level Agreement (SLA) specifies the quality of a service. It is a way of defining the limit of failures or times in which the response to a service is measured. Each service measures its quality in a different way, but in all cases it refers to times, and therefore it can be measured.

For example, if you worked in a restaurant, you would define your customer service SLA with several parameters:

  • Maximum time since a customer sits at the table and is served by a waiter.
  • Maximum time since you order the drink and it is served to you.
  • Maximum time since requesting the bill and paying.

Suppose that in our restaurant, we consider that the most important thing is the initial attention, and that no more than 60 seconds can go by, from when you sit down to when you are served. If we had a fully sensorized business with IoT technology, we could measure the time from when the customer sits at a table until a waiter approaches the table.

That way, we could measure the number of times each waiter manages to serve a customer in the established time. The way to do it can be more or less simple, but let’s keep it simple, suppose that every time they do it in less than 60 seconds they comply and when they do not make it, they do not comply. So if out of ten clients they serve in an hour, they fail only with two, they would be 80% compliant. We could make the average of their entire work day and thus easily compare different employees to find out which one has more “quality” in the metric of “serving a customer when they sit down.”

If we use a monitoring system, we could notify their manager every time that the overall quality of the service drops below 80% and by generating automatic reports, we could each month reward those with the best service compliance percentage and take measures (or fire) for those who are doing it worst.

One of the most important functions of monitoring systems is to measure. And measuring service compliance is essential if we care about quality. Whether we are on the provider side or on the client side.

If you are paying for a service, wouldn’t you like to check that you are actually getting what you pay for?

Sometimes we do well not to trust the measurements of others, and it is necessary to check it for “ourselves.” For this, monitoring tools such as Pandora FMS are essential.

What is the «uptime» or activity time?

Uptime is the amount of time that a service is available and operational. It is generally the most important metric for a website, online service, or web-based provider. Sometimes uptime is mistaken with SLA, but uptime is nothing more than a very common metric in online services that is used to measure SLAs, not an SLA, which as we have seen before is something much broader.

The trade-off is downtime – the amount of time a service is unavailable.

Uptime is usually expressed as a percentage, such as “99.9%”, over a specified period of time (usually one month). For example, an uptime of 99.9% equals 43 minutes and 50 seconds of inactivity.

What are the typical metrics of a supplier?

Those that are agreed between the supplier and the client. Each service will have its own metrics and indicators. Thus, in our Monitoring as a Service (MAAS) we can establish several parameters to be measured, among others, let’s see some of them to better understand how to «measure the service quality» through SLA:

  • Minimum response time to a new incident, 1 hr in standard service.
  • Critical incident resolution time: 6 hours in standard service.
  • Service availability time, 99.932% in the standard service.

When we talk about a time percentage, it generally refers to the annual calculation, so 99.932% corresponds to a total of 5h 57m 38s of service shutdown in a year. We can use our SLA calculator (below to test other percentages).

On the contrary, 1hr would be the inverse calculation, and for this we can use online tools such as uptime.is. By using it we will get that six hours would correspond to:

  • Weekly reporting: 99.405 %
  • Monthly reporting: 99.863 %
  • Quarterly reporting: 99.954 %
  • Yearly reporting: 99.989 %

Similarly to the initial waiter example, we can measure compliance with a support SLA by measuring the sum of several factors, if all are met, we are meeting the SLA, otherwise we’re not. This is how Integria IMS measures it, the helpdesk component integrated in Pandora FMS. Pandora FMS clients use Integria for support, and thanks to it we can ensure that we attend to client requests on time.

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How to calculate the service SLA time?

Use our online calculator to calculate a service downtime. For example, test 99.99% to see the maximum downtime for a day, a month, or the entire year.

How can Pandora FMS help with SLAs?

Pandora FMS has different tools to exhaustively control the SLAs of your client/supplier. You have SLA reports segmented by hours, days or weeks. That way you can visually assess where the defaults are.

This is an example of an SLA report in a custom time range (one month) with bands by ranges of a few minutes.

There are reports prepared to show the case of information sources with backup so that you can find out the availability of the service from the customer’s point of view and from the internal point of view:

This is an example of a monthly SLA view with detail by hours and days:

This is an example of a monthly SLA report view with a weekly view and daily detail:

This is an example of an SLA report view by months, with simple views by days:

Service monitoring

One of the most advanced functions of Pandora FMS is monitoring services with Pandora FMS. It is used to continuously monitor the status of a service, which, as we have seen at the beginning, is made up of a set of indicators or metrics. This service often has a series of dependencies and weightings (there are things more important than others) and all services have a certain tolerance or margin, especially if they are made up of many elements and some of these are redundant.

The best example is a cluster, where if you have ten servers, you know that the system works perfectly with seven of them. So the service as such can be operational with one, two or up to three machines failing.

In other cases, a service may have non-critical elements, which are part of the service and that we want to control, even if the service is not affected:

One of the advantages of service monitoring is that you can easily get the route to failure, literally being able to find the needle in the haystack. When you talk about technology, the source of a problem can be somewhat tiny compared to the amount of data you receive. Services help us determine the source of the problem and isolate ourselves from informational noise. They also allow to monitor the degree of service compliance in real time and take action before the quality of the service for a customer is affected.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About PandoraFMS
Pandora FMS is a flexible monitoring system, capable of monitoring devices, infrastructures, applications, services and business processes.
Of course, one of the things that Pandora FMS can control is the hard disks of your computers.

Vulnerability Remediation Guidelines

Much to our detriment, new software vulnerabilities are discovered on a daily basis. For security professionals and companies alike, this becomes a significant concern. Companies must be able to follow a procedure to guarantee that they do not fall prey to these flaws.

Vulnerability and patch management strategies are the best ways to do this. This post discusses key areas where security professionals can concentrate their efforts in order to establish these programs.

The Vulnerability Management Process: Summarized
Vulnerability management, according to the SANS Institute, is the process of identifying, eliminating, and mitigating the inherent risk of vulnerabilities. The goal of a vulnerability assessment program is to develop controls and processes that will help the company discover weaknesses in its technological infrastructure and information system components.

This is critical because attackers may attempt to exploit these flaws in order to obtain unauthorized access to the organization’s systems, disrupt company operations, and steal or leak important data.

When vulnerabilities are discovered, the best method to protect against them is to apply patches that correct the flaws, if any exist. The goal of a company’s patch management policy and program is to define the controls and processes that will protect the company from the vulnerabilities and threats discovered by the vulnerability assessment program. These vulnerabilities and dangers might jeopardize the information system’s security and the data entrusted to it.

What is Security Remediation?
The next essential stage in vulnerability management is security repair. It focuses on lowering security risk by closing security gaps as soon as feasible so that bad actors can’t infiltrate systems. “What is a vulnerability repair process?” you might wonder.

Vulnerability tasks involve assessing the vulnerabilities discovered by your scans, assigning risk levels based on their criticality and potential impact on your environment, preparing responses, and monitoring actions. Vulnerability remediation best practices include:

  • Maintaining a single source of truth for all vulnerability management teams, including security professionals, IT experts and DevOps.
  • Attempting to automate as much as possible in order to expedite and enhance remediation.
  • Incorporating service ticket monitoring in the mix.
  • Creating remediation playbooks that are specific to your organization’s environment.
  • Using your scanning tool to give the engineers who are doing the remediation access to information about the vulnerabilities.

Vulnerability Remediation Guidelines
The following are 5 ideas for implementing controls that will help companies build a regularly configured environment that is safe against known vulnerabilities.

1) Establish a Threat Monitoring Strategy
It’s critical for your security staff to remain up to date on the threats that could exploit your company’s information. They accomplish this through evaluating vendor notifications of threats, patches, and system upgrades, as well as receiving information from US CERT, which is always up to date with the most recent information. Any risks discovered by the team must be handled by the vulnerability remediation management.

2) Assess Vulnerabilities on a Regular Basis
This isn’t something you do once and never think about again. Because the evaluation is simply a snapshot of your position at a certain point in time, it might alter when new vulnerabilities are uncovered. As a result, you must design a structured program with clearly defined roles and responsibilities that focuses on the development and maintenance of effective vulnerability protocols and procedures.

3) Create and Maintain a Set of Baseline Setups
Using documented settings and appropriate regulations, standardize the setup of similar technological assets throughout your organization. Your security team must ensure that all baseline configurations in your environment are documented, that these papers are maintained and up to date, that they are incorporated into your system development process, and that they are enforced across your organization.

4) Remediate Vulnerabilities
This is the process of assessing the vulnerabilities you’ve discovered, assigning risk to them, preparing responses to them, and then logging any activities done to mitigate the vulnerabilities you’ve discovered. Finding flaws and doing nothing about them is pointless and leaves your company vulnerable to a variety of threats.

5) Patch Vulnerabilities
The following is the best way to manage vulnerabilities and patches:

First and foremost, you must have processes in place to identify and validate vulnerabilities utilizing suitable tools and services that will assist you in identifying a potential or confirmed danger to your company.

Next, you analyze your findings in order to thoroughly understand what the risks are. Without genuine knowledge, how can you put the proper measures in place to deal with them? After you’ve completed your analysis, you’ll need to remedy the issues.

Once your “repair” is in place, you must rescan or retest to confirm that it took effect and that it was successful. By following these recommendations, you’ll be well on your way to protecting your company against vulnerabilities and dangers that may cause significant harm if not addressed.

How Do You Manage Vulnerabilities?
The identification of your systems’ vulnerabilities is the first step in the vulnerability management process. You may accomplish this using a variety of scanning programs. It’s critical to conduct these scans on a frequent basis since new vulnerabilities emerge all the time. It’s not simple to stay on top of weaknesses.

According to an ESG poll, keeping up with the number of vulnerabilities is one of the greatest vulnerability management issues for 40% of cybersecurity and IT professionals. Perhaps this is why IT experts claim that submitting a report with thousands of vulnerabilities to the operations team to repair is one of the most prevalent ways to fail at vulnerability management.

Successful vulnerability management methods, they say, involve using sophisticated prioritizing approaches and automated workflow technologies to streamline the handover to the repair team.

Choose Vicarius if you need a cybersecurity tool that can help you build a solid vulnerability remediation guideline. Vicarius is a vulnerability management program aimed towards cybersecurity officers and operators in the United States, as well as IT managers and operators.

Photo by Daniil Silantev on Unsplash

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About VRX
VRX is a consolidated vulnerability management platform that protects assets in real time. Its rich, integrated features efficiently pinpoint and remediate the largest risks to your cyber infrastructure. Resolve the most pressing threats with efficient automation features and precise contextual analysis.

Because not only autumn has a place in October: Cybersecurity Awareness Month.

Is Cybersecurity Awareness Month the event of the year?

Welcome back to the incredible and majestic Pandora FMS blog. In today’s post, we are going to deal with an event belonging to the month of October, that depressing month in which we become aware of fall, it is colder and someone keeps cutting short our daylight hours. If April is the month of flowers and November the month of the male mustache for testicular cancer, October is the Cybersecurity Awareness Month.

What is Cybersecurity Awareness Month?

Cybersecurity Awareness Month, which is commemorated every October, was created between the United States government and national industry to ensure that everyone had the necessary resources to stay safe and secure online.

Since its inception, under the supervision of the US Department of Homeland Security and the National Cyber Security Alliance, Cybersecurity Awareness Month has grown stronger and more widespread, reaching out to millions of users and businesses, and all types of corporations and institutions. Today, in 2021, it continues to make an impact, and not only in its country of origin, it already does around the world because, who would not join the cause of feeling more protected in these times we live in?

Cybersecurity Awareness Month: Origins

As we’ve explained, the National Cyber Security Alliance and the US Department of Homeland Security launched Cybersecurity Awareness Month in October as a shared effort to help Americans stay safe online. And they did it a few of years ago, at least all those that distance us from October 2004.

When a baby starts to walk, the first steps are short and simple. So were the early Cybersecurity Awareness Month awareness efforts. Most of them focused on giving recommendations on how to update the antivirus, at least twice a year. But little by little they increased their ambitions, their reach and their participation. For example, launching complex campaigns in the industry, involving clients, NGOs and even university campuses.

The organizers made it clear in these years that responsibility for cybersecurity problems is fully shared. From large companies to small users with their battered laptops, all of us must protect our digital treasures and always keep them under supervision.

The European Cybersecurity Month (ECSM)

What is European Cybersecurity Month? The European Cybersecurity Month works, like the American Cybersecurity Awareness Month, as an annual campaign devoted to promoting cybersecurity among users, companies and institutions. The only difference is that the European Cybersecurity Month is promoted by the European Union.

Throughout the month of October, safety information is provided online and awareness is raised through good practices. Activities are carried out around the entire continent: conferences, workshops, seminars, presentations, etc. Everything in order to make us finally aware of digital hygiene.

We must thank the European Union Agency for Cybersecurity (ENISA) and the European Commission for the fruitful month of European Cybersecurity Month, which, of course, has the full support of the EU Member States.

Some events of Cybersecurity Awareness Month

Like the Homecoming Week for high schools, Cybersecurity Awareness Month is also divided into different segments. We are going to list those established by the National Cybersecurity Alliance this year, 2021.

First week

The first week will be themed on creating strong passwords, using multi-factor authentication, backing up data, and updating software.

Only that way will we be able to realize how dependent we are on technology and reconsider the amount of personal and commercial data that we treasure on platforms located on the Internet. There, at the hand of any cybercriminal.

Second week

The motto? “You must be careful with emails, text messages, and chats opened by strangers and incognitos.” You are just one click away from a suspicious email, link, or attachment, to bother the hell out of you. Indeed phishing and digital scams in general have been on the rise since we began with this pandemic. Since we have the damn COVID among us, phishing attacks represent more than 80% of reported security incidents.

Third week

The third week of Cybersecurity Awareness Month will be focused on supporting, inspiring and applauding students who have chosen, or want to choose, a university career focused on cybersecurity. Whether they are teenagers, adults or confused kids who want to change fields of study. Cybersecurity is cool, youngster! It is fully growing and has space and credits for everyone!

Fourth week

This week we will try to make security a priority for companies more than ever. Incorporate security in products, processes, tools… Promote cybersecurity in employees and teams. Get cybersecurity in the minds of department heads until they themselves celebrate the vanguards and news of this discipline on a daily basis.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About PandoraFMS
Pandora FMS is a flexible monitoring system, capable of monitoring devices, infrastructures, applications, services and business processes.
Of course, one of the things that Pandora FMS can control is the hard disks of your computers.

Windows Print Spooler Failure: Why Should I Upgrade Immediately?

Updating the operating system is a common activity. However, in July 2021, one of Microsoft’s Windows updates gained prominence.  

Let’s talk about it: Windows print spooler failure: why should I update immediately?

What is Print Spooler Failure?

The print spooler is one of the Windows operating system components. Its purpose is to allow the exchange of information between computer and printer, as well as ordering the queue of documents that must be printed.

When this tool has a failure or there is a communication error between software and hardware, prints are not made.

Generally, these errors do not imply major security holes. However, the online disclosure of the flaw known as PrintNightmare sparks warning signs.

What is PrintNightmare?

PrintNightmare means exactly that. It has become known as a serious security hole in Windows print spooler.

Through this loophole, hackers can use the print spooler and its high level of access within Windows to completely control the computer.

With this, they can access any information, control programs and applications already installed, modify documents and folders, create new user accounts, and even install new apps. All this without the user having any control.

The print spooler failure does not only affect the latest versions of the Microsoft operating system. In fact, it can be exploited on computers with older versions, and even newer versions such as Windows 7.

If this error has been around for so long, why have updates been released to fix it just now?

Data security is essential to a company’s operations. Both protecting strategic information and customer data. Learn if your company is prepared for a cyberattack.

Print Spooler Failure Disclosure

The codes referring to this failure were released on the internet even before Microsoft experts were aware of the existence of the error.

Researchers at Sangfor Technologies, a Chinese company that works with network security systems, discovered this error and made a Proof of Concept (PoC), which is a hands-on exercise. It is used as documentation during the process of recognition, diagnosis, and correction of faults made by developers, whose goal is to demonstrate the feasibility and forms of a certain attack on a system.

Thus, the PoC created by Sangfor ended up being put online, as the researchers believed that the error had been resolved. When it was determined that Microsoft was not aware of the flaw, the information was taken down.

However, the PoC information ended up being posted on GitHub (a programmer’s social network that also serves as an information repository) before the fix was made available. Thus, sensitive data was available so that it could be analyzed and possible attacks planned.

According to Microsoft itself, the information regarding the print spooler failure and PrintNightmare have been used to carry out real attacks on computers using the Windows operating system.

Faced with this problem, Microsoft was forced to fix the errors quickly and release a new system update. It was released on July 6, 2021 and, according to the company, it is available for Windows 10, 8.1, and 7.

The company recommends that all Windows users immediately update their operating system in order to prevent the invasion of hackers through the print spooler failure.

How to Update Windows Operating System?

Normally, the Windows operating system is configured to automatically update the system. However, it is not uncommon for this function to fail.

Manually updating your Windows operating system is quite simple. Just access the settings through the Start Menu and click the icon referring to Updates and Security. Then click on the Windows Update tab and request to update the system.

For Windows 10, the update that fixes the print spooler failure is designated as follows: KB5004945. Once the update has been downloaded, simply restart your computer for the updates to install and the problem to be fixed.

senhasegura aims to maintain the security of information, acting against data theft and ensuring the sovereignty of companies over their information.

Visit our website and schedule a demonstration of our products.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About Segura®
Segura® strive to ensure the sovereignty of companies over actions and privileged information. To this end, we work against data theft through traceability of administrator actions on networks, servers, databases and a multitude of devices. In addition, we pursue compliance with auditing requirements and the most demanding standards, including PCI DSS, Sarbanes-Oxley, ISO 27001 and HIPAA.

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