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Don´t let cybercriminals steal your Christmas joy

Roman Cuprik

A new smartphone may sound like the perfect Christmas present until there is malware hidden in the device or the person´s identity gets stolen.

Smartphones have become an inseparable part of our lives, allowing us to communicate, make transactions, play games, or read news on the go. These devices became so prevalent that average screen time for users around the world reached 3 hours and 46 minutes in 2023, according to the Independent. Given this number, it is no surprise that 22% of people in the US have asked for a mobile phone as a Christmas present in 2022, according to Statista’s Global Consumer Survey.

 

The joy of finding a new smartphone under the tree is undeniable. However, there are a few things you should keep in mind before you start using it.

  1. Update software – keeping your software up to date is a crucial step in security as new updates fix bugs and vulnerabilities.
  2. Review app permissions – check and manage app permissions to restrict access to sensitive information and only grant necessary permission for each app.
  3. Review and customize privacy settings – go through the settings and customize them according to your preferences (or even better, security experts’ recommendations).
  4. Use a reliable security solution – using a reputable security software is key to making sure your device stays healthy longer, so you can continue enjoying your gift for as long as possible.

There are other Christmas temptations than just sweets

With its holidays and festivities, the end of the year is often a period when cybercriminal activity surges. The most common threats around the holidays include online shopping scams, delivery phishing scams or even gift card scams and identity theft and much much more.

Sometimes scammers even create fake online stores offering Christmas sell-offs with the intent to steal your money and data. Most likely, they want to trick you into downloading malware or get hold of your personal data.

For example, in late 2022, the holidays celebrated in December led to increased phishing activity impersonating unspecified online shops. Moreover, when mobile game developers rolled out new releases before Christmas, attackers exploited the hype by uploading their modified malicious versions to third-party app stores, according to ESET Threat Report T3 2022.

In turn, ESET researchers observed a significant increase in Android adware detections by 57% in the last few months of 2022, having been driven by a staggering 163% increase in adware and a growth of 83% in HiddenApps detections.

These are just the campaigns that ESET researchers detected at the end of 2022. Your brand-new smartphone can also fall victim to a ransomware attack, it´s vulnerabilities can be exploited and don’t forget the “old-fashioned” physical theft. 

How to bring the Christmas joy back?

To protect your smartphone, stay vigilant when browsing the web or the app store and install a high-quality cybersecurity solution that protects against most of these threats. 

ESET Mobile Security (EMS) Premium for Android deals with all of the situations we outlined earlier. Besides Antivirus Scan and Adware Detector, which are part of the free version, ESET Mobile Security Premium also includes features that turn this solution into a complex, multilayered protection capable of deflecting a wide scope of attacks.

The long list of features includes Payment Protection, Anti-Phishing, Call Filter, Anti-Theft and much more. On top of that, the latest version, EMS 9, brings a new, redesigned, and simplified installation wizard.

All these juicy features now come with a generous price drop, making it a gift that keeps giving. From December 23rd to January 6th , the premium version of ESET Mobile Security will be 50% off. There is no need for a promotional code; the discount will automatically be added to your checkout! It couldn’t be easier.

Boost your smartphones security for a more connected and hassle-free holiday. Stay safe, not just during Christmas, but all year round. The gift of a smartphone is one that can keep on giving or taking. May your holiday season be filled with joy and your digital experiences be not only festive, but also secure.

Wishing you a merry Christmas and a digitally protected New Year! 

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About ESET
For 30 years, ESET® has been developing industry-leading IT security software and services for businesses and consumers worldwide. With solutions ranging from endpoint security to encryption and two-factor authentication, ESET’s high-performing, easy-to-use products give individuals and businesses the peace of mind to enjoy the full potential of their technology. ESET unobtrusively protects and monitors 24/7, updating defenses in real time to keep users safe and businesses running without interruption. Evolving threats require an evolving IT security company. Backed by R&D facilities worldwide, ESET became the first IT security company to earn 100 Virus Bulletin VB100 awards, identifying every single “in-the-wild” malware without interruption since 2003.

7 ransomware attacks in 2023 you should know about

Ransomware is malicious software designed to block access to a computer system until a ransom is paid and remains a significant threat to organizations. In 2023, we witnessed some of the most prominent ransomware attacks.

Central to this wave of digital assaults is exploiting a vulnerability in a managed file transfer software product, MOVEit. The vulnerability exploited by the Russia-linked Clop ransomware group has left a trail of disruption across various sectors, affecting over 500 organizations and exposing the personal information of more than 34.5 million people.

Blog images 7 ransomware attacks in 2023 + SoMe

The evolving cyber threat landscape underscores a crucial reality: no sector is immune to the sophisticated tactics of modern cybercriminals. Let’s look at the biggest ransomware attacks of the last year.

7. Maine government data breach

Industry: Government

Location: United States

Affected users: 1,300,000

The government of Maine confirmed a significant data breach where over a million individuals’ personal information was stolen by a ransomware group linked to Russia. The breach exploited a vulnerability in the MOVEit file-transfer system used by the state government. Stolen information includes names, birth dates, Social Security numbers, driver’s licenses, and possibly medical and health insurance details. Maine’s Department of Health and Human Services and the Department of Education are the most affected agencies.

The breach’s extent was revealed after a recent assessment, and the state is notifying affected individuals. It’s unclear how recent the stolen data is. This incident is part of a larger MOVEit system breach, deemed one of the largest of the year. The US Securities and Exchange Commission has subpoenaed Progress Software for information related to the MOVEit vulnerability, and the company has pledged full cooperation.

6. McLaren Health Care data breach

Industry: Healthcare

Location: United States

Affected users: 2,200,000

A Michigan-based healthcare provider, McLaren Health Care, experienced a significant cyberattack resulting in the compromise of sensitive personal and health information of 2.2 million patients. The breach, later claimed by the Alphv ransomware gang (also known as BlackCat), involved hackers accessing patient names, dates of birth, Social Security numbers, and extensive medical information, such as billing, claims, diagnoses, prescription details, and Medicare and Medicaid information. The cyberattack was only detected a month after it happened.

The organization in question operates 13 hospitals across Michigan and employs about 28,000 people. The news of the breach became public in October, but McLaren’s spokesperson declined to provide further details or comment on whether a ransom was paid. Due to this cyberattack, McLaren now faces at least three class-action lawsuits.​

5. Mr. Cooper outage

Industry: Financial Services

Location: United States

Affected users: 4,000,000

A Texas mortgage and loan company, Mr. Cooper, acknowledged a cyberattack leading to a data breach. On Wednesday, the company experienced a technical outage on its website, preventing customers from online payments. It was later revealed that the outage was caused by a cyberattack that led to a system lockdown to protect customer data.

The company’s IT team took immediate containment measures and investigated the incident for potential data theft, promising identity protection services if needed. Later, the organization confirmed that customer data was compromised in the breach.

4. PharMerica data breach

Industry: Healthcare

Location: United States

Affected users: 5,800,000

A major US pharmacy service provider, PharMerica, has reported a data breach affecting nearly six million patients. The breach was discovered due to suspicious network activity and involved an unauthorized third party accessing PharMerica’s systems. The leaked data includes names, birth dates, Social Security numbers, medication, and health insurance details. Additionally, sensitive health information like allergy, Medicare details, and mental health diagnoses was also stolen.

The Money Message ransomware gang published the data on the dark web, which claimed responsibility for the attack and allegedly obtained 4.7 terabytes of data from PharMerica and its parent company, BrightSpring Health. PharMerica has announced measures to prevent future breaches but has not detailed these steps.

3. MCNA Dental ransomware attack

Industry: Insurance

Location: United States

Affected users: 8,900,000

One of the largest US dental health insurers, Managed Care of North America (MCNA) Dental, was targeted by a ransomware attack that compromised the personal data of about 9 million individuals. The breach exposed patients’ personal and health insurance information, including Social Security numbers and driver’s licenses.

The LockBit ransomware group claimed responsibility and demanded a $10 million ransom, eventually releasing the data as the ransom wasn’t paid. MCNA is unaware of any data misuse and has bolstered its security measures. Affected individuals are being notified and offered complimentary credit monitoring services in line with state law requirements. LockBit, which experienced a setback with the arrest of an alleged leader, reportedly stole 700GB of data, including sensitive patient information.

2. Maximus data breach

Industry: Business services

Location: United States

Affected users: 11,000,000

A US government services contractor, Maximus, confirmed a data breach potentially affecting 11 million individuals. The breach occurred through a zero-day vulnerability in MOVEit Transfer, a tool Maximus uses to share data with government clients. The hackers accessed personal data, including Social Security numbers and health information. While the exact number of affected individuals is still uncertain, estimates suggest at least 8 to 11 million people could be impacted.

Maximus has not specified the types of health data accessed and is in the process of notifying affected customers and regulators. They estimate the cost of investigation and remediation at around $15 million.

1. Lyca Mobile cyberattack

Industry: Telecommunications

Location: United Kingdom

Affected users: 16,000,000

UK-based mobile virtual network operator Lyca Mobile confirmed a cyberattack on its systems, which led to unauthorized access to customers’ personal information. Lyca Mobile took immediate action, such as isolating and shutting down compromised systems. However, intruders accessed personal data, including names, birth dates, addresses, identity documents, customer interactions, and payment card details.

Lyca Mobile encrypts data, including passwords, during transmission and when it’s not actively used. However, the company has not disclosed the encryption methods used, and it remains uncertain whether the attackers obtained the encryption keys. The company has not provided details on how the breach occurred, or its nature, but data theft suggests a potential ransomware connection.

Lyca Mobile has informed the UK’s Information Commissioner’s Office (ICO), and the ICO is assessing the information provided.

How to protect your business

As ransoms for data decryption range from a few hundred to thousands of dollars, it’s one of the most lucrative opportunities for cybercriminals. Therefore, protecting your business from ransomware involves a multifaceted approach. Here are some effective strategies to protect your business against ransomware.

Educate employees

Employees are often the weakest link in cybersecurity and the first defense against cyber threats. Educating them about warning signs, safe practices, and response strategies is crucial for preventing malware intrusion. In addition, conduct regular training sessions to educate them about phishing scams, a common entry point for ransomware. Timely recognition of a phishing email can save millions of dollars.

Implement access controls

Limit user access to data and information, granting access only to those who need it for their work. This principle of ‘least privilege’ can minimize the extent of a ransomware attack. Software installation and execution abilities on your network devices should also be limited as it minimizes the network’s vulnerability to malware.

Regular data backups

Regularly back up your data and ensure these backups are not connected to your main network. Offsite or cloud-based backups can be effective as they shouldn’t be affected during a breach of your main network. In the event of an attack, you can restore data without paying a ransom.

Update systems and software

Keep your operating systems, software, and applications updated. Cybercriminals exploit vulnerabilities in outdated software. Implement a patch management strategy to ensure timely updates. Also, consider implementing methods for regular scans to help maintain system efficiency.

Use email filtering solutions

Exercise caution with links in emails or pop-up messages. Don’t click unless you’re sure of their legitimacy. When in doubt, hover over a link to see the real URL before clicking. Be wary of email attachments or downloads, as they can contain malicious software. Implement advanced email filtering solutions that can detect and block phishing emails, a common ransomware delivery method.

How can NordLayer help?

In light of these incidents, organizations and individuals must prioritize cybersecurity measures. Regularly updating security software, implementing robust backup strategies, and training staff on recognizing phishing attempts are key steps in mitigating the risk of ransomware attacks.

Upgrading your current remote network access solutions could also enhance the organization’s overall security. NordLayer aids businesses by offering sophisticated network access and management solutions. Our services authenticate each access request in line with the Zero Trust security model, boosting data protection and limiting the attack surface.

NordLayer’s security offerings include a VPN and multi-factor authentication, all tailored to meet your business requirements without needing extra hardware.

Get in touch with our sales team to learn more about our offerings.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About NordLayer
NordLayer is an adaptive network access security solution for modern businesses – from the world’s most trusted cybersecurity brand, Nord Security.

The web has become a chaotic space where safety and trust have been compromised by cybercrime and data protection issues. Therefore, our team has a global mission to shape a more trusted and peaceful online future for people everywhere.

About NordLayer
NordLayer is an adaptive network access security solution for modern businesses – from the world’s most trusted cybersecurity brand, Nord Security.

The web has become a chaotic space where safety and trust have been compromised by cybercrime and data protection issues. Therefore, our team has a global mission to shape a more trusted and peaceful online future for people everywhere.

Happy 13th Birthday, SafeDNS!

SafeDNS officially turns 13 today, marking an incredible journey from its baby steps to becoming a cybersec wizard! 

Over these 13 amazing years, SafeDNS has blocked countless cyber baddies and protected the digital universe, ensuring infinite safer searches for users worldwide.

Here’s to the most amazing team, partners, and clients who’ve been right there with us!

Let’s keep traveling this web road side by side!

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About SafeDNS
SafeDNS breathes to make the internet safer for people all over the world with solutions ranging from AI & ML-powered web filtering, cybersecurity to threat intelligence. Moreover, we strive to create the next generation of safer and more affordable web filtering products. Endlessly working to improve our users’ online protection, SafeDNS has also launched an innovative system powered by continuous machine learning and user behavior analytics to detect botnets and malicious websites.

What is the principle of least privilege (PoLP)?

The Principle of Least Privilege, also known as PoLP, is a computer security rule that states that each user or group of users must have only the necessary permissions to perform their corresponding tasks.

In other words, the less power a user has, the lower the chances of them having a harmful impact on the business. 

Why is it important?

PoLP is important because it helps protect company systems and data from cyberattacks.

When a user has too many permissions, they are more likely to make mistakes or fall victim to an attack. For instance, users with access to servers could install malware or steal sensitive information.

How is it applied?

PoLP can be applied to any computer system, either on-premise or in the cloud.

Content:

PoLP in practice

What if a user needs to do something they can’t normally do?

The Principle of Least Privilege states that each user should have only the necessary permissions to perform their tasks. This practice helps protect company systems and data from cyberattacks.

However, there are circumstances where a user may need to circumvent security restrictions to perform some unplanned activity. For example, a certain user may need to create records for a new customer.

In these cases, the system administrator may grant the user temporary access to a role with greater privileges.

How is this done safely?

Ideally, the system administrator should create a job that automatically adds the user to the role and, after a defined time, removes them from the role.

For example, the administrator could grant user privileges for two hours and then automatically remove the privileges after that time.

This helps ensure that the user only has access to the necessary permissions for as long as they need them.

What about user groups?

Overall, it is safer to grant permissions to groups of users than to individual users.

This is because it is more difficult for an attacker to compromise an entire group of users than a single user.

For example, if John is an accountant, instead of granting John template creation privileges, the administrator could grant those privileges to the group of accountants.

What about processes or services?

The Principle of Least Privilege also applies to processes and services.

If a process or service works with an account, that account should have as few privileges as possible.

This helps reduce the damage an attacker could cause if they compromised the account.

Continued Importance in a Changing World

A large number of companies, following the COVID pandemic, significantly increased the number of employees working from home. Before, we only had to worry about computers within the company. Now, the security of every laptop or mobile phone accessing your network can be a security breach.

To prevent disasters, we must create security standards and train staff to prevent them from entering prohibited sites with company computers or computers that access our company. That’s why you should avoid giving administrator privileges and applying PoLP on users as much as possible. That is why a trust 0 policy is applied, giving the least amount of privileges as possible. If the user is not authenticated, they are not given privileges.

IT staff should check the security of laptops carried by the user and see how to prevent attacks from reaching enterprise or cloud servers coming from our staff working remotely.

Implementation Difficulties

However, applying the minimum security privilege is nowadays quite complex. Users with an account access countless different apps.

They may also have to access web applications that rely on Linux servers, so roles and privileges must be created in different applications. It is very common for several basic features not to work with the minimum cybersecurity privileges, so there is the temptation to grant extra privileges.

Giving minimum privileges to a single application is already something complicated. Granting PoLP to several systems that interact with each other becomes much more complex. It is necessary to carry out safety quality controls. IT engineers should do security testing and patch security holes.

Privileged accounts: Definition and Types

Privileged accounts or super accounts are those accounts that have access to everything.

These accounts have administrator privileges. Accounts are usually used by managers or the most senior people in the IT team.

Extreme care must be taken with such accounts. If a hacker or a Malware manages to access these passwords, it is possible to destroy the entire operating system or the entire database.

The number of users with access to these accounts must be minimal. Normally only the IT manager will have super user accounts with all privileges and senior management will have broad privileges, but in no case full privileges.

In Linux and Mac operating systems, for example, the superuser is called root. In the Windows system it is called Administrator.

For example, our default Windows account does not run with all privileges. If you want to run a file with administrator accounts, right-click on the executable file and select the option Run as Administrator.

This privilege to run as an administrator is only used in special installation cases and should not be used at all times.

To prevent a hacker or a malicious person from accessing these users, it is recommended to comply with these security measures:

  • Use a long, complex password that mixes uppercase, lowercase, numbers, and special characters.
  • It also tries to change the password of these users regularly. For example, changing the password every month or every two months.
  • It does not hurt to use a good anti-virus to detect and prevent an attack and also to set a firewall to prevent attacks by strangers.
  • Always avoid opening emails and attachments from strangers or entering suspicious websites. These attacks can breach accounts. Where possible, never browse with super user accounts or use these accounts unless necessary.

Privileged Cloud Accounts

Today, a lot of information is handled in the cloud. We will cover account management on major platforms such as AWS, Microsoft Azure, and Google Cloud.

AWS uses authentication type Identity and Access Management (IAM) to create and manage users. It also supports multi-factor authentication (MFA) which requires 2 ways to validate the user and thus enter, thus increasing security.

On AWS there is a root user who is a super user with all privileges. With this user create other users and protect it using it as little as possible.

Google Cloud also provides an IAM and also the KMS (Key Management Service) that allows you to manage keys.

Depending on the cloud application, there are super users who manage databases, analytics systems, websites, AI and other resources.

If, for example, I am a user who only needs to see table reports from a database, I do not need access to update or insert new data. All these privileges must be carefully planned by the IT security department.

Common Privileged Threat Vectors

If the PoLP is not applied, if a hacker enters the system, they could access very sensitive information to the company by being able to obtain a user’s password. In many cases these hackers steal the information and ask for ransom money.

In other situations, malicious users within the company could sell valuable company information. If we apply the PoLP, these risks can be considerably reduced.

Challenges to Applying Least Privilege

It is not easy to apply the PoLP in companies. Particularly if you have given them administrator privileges initially and now that you learned the risks you want to take the privileges away from them. You must make users understand that it is for the good of the company, to protect its information and that great power comes with great responsibility. That if an attack happens to the company, the reputation of the employees themselves is at stake as well as that of the company. Explain that safety is up to everyone.

Many times we give excessive privileges due to the laziness of giving only the minimum cybersecurity privilege. But it is urgent to investigate, optimize and reduce privileges to increase security.

Another common problem is that having restricted privileges reduces the productivity of the user who ends up being dependent on their superior for lack of privileges. This can cause frustration in users and inefficiency in the company as a whole. You must seek to achieve balance in terms of efficiency without affecting safety.

Benefits for Safety and Productivity

By applying the principle of granting restricted access, we reduce the attack surface. The chances of receiving a malware attack are also reduced and less time is wasted trying to recover data after an attack.

For example, Equifax, a credit company, fell victim to Ransomware in 2017. This attack affected 143 million customers. Equifax had to pay $700 million in fines and reparations. It also had to pay compensation to users.

  • It reduces the risk of cyberattacks.
  • It protects sensitive data.
  • It reduces the impact of attacks.

Principle of Least Privilege and Best Practices

In order to comply with the standards, it is advisable to carry out an audit and verify the privileges of users and security in general. An internal verification or an external audit can be done.

You may carry out security tests to see if your company meets those standards. Below are some of the best-known standards:

  • CIS is a Center for Information Security. It contains recommendations and best practices for securing systems and data globally.
  • NIST Cybersecurity Framework provides a National Institute of Standards and Technology security framework.
  • SOC 2 provides an assessment report of a company’s or organization’s security controls.

Least Privilege and Zero Trust

Separating privileges is giving users or accounts only the privileges they need to reduce risk. Just-In-Time (JIT) security policies reduce risks by removing excessive privileges, automating security processes, and managing privileged users.

JIT means giving privileges only when you need them. That is, they should be temporary. For example, if a user needs to access a database only for 2 hours, you may create a script that assigns privileges during this time and then remove those privileges.

To implement the JIT:

  • Create a plan with security policies.
  • Implement the plan by applying the PoLP and JIT with controls that may include multi-factor access and role access control.
  • It is important to train employees on safety and explain these concepts so that they understand not only how to apply them but why to apply them.
  • And finally, it is important to apply audits. This topic was already discussed in point 10.

It is also convenient to monitor permissions to see who has more privileges and also see what resources are accessed, to see if adjustments need to be made to them.

Solutions for the Implementation of Least Privilege

As mentioned above, to increase security, segment the network to reduce damage if your security is breached. Segmenting the network is dividing the network into small subnets.

The privileges granted to users should also be monitored.

Finally, security policies must be integrated with technologies to create an administrative plan according to the software you have.

How to Implement Least Privilege Effectively

To implement the principle of granting access, the proposed system must be implemented on test servers. Personnel should be asked to test actual jobs in the system for a while.

Once the errors are corrected or user complaints are resolved, it is up to you to take the system into production with minimal privileges. A trial period of at least one month is recommended where users test the system and have the old system at hand.

In most cases, the old and new systems coexist for months until the new system is approved with the least privileged security implemented.

Conclusion

The Principle of Least Privilege: A Simple but Effective Measure for Computer Security.

In an increasingly digital world, IT security is critical for businesses of all sizes. Cyberattacks are becoming more frequent and sophisticated, and can cause significant damage to businesses.

One of the most important steps businesses can take to protect their systems and data from cyberattacks is to apply the Principle of Least Privilege. The Principle of Least Privilege states that each user should have only the necessary permissions to perform their tasks.

Applying the Principle of Least Privilege is a simple but effective measure. By giving users only the necessary permissions, companies reduce the risk of an attacker compromising sensitive systems and data.

Tips for applying the principle of least privilege:

  • Identify the permissions needed for each task.
  • Grant permissions to groups of users instead of individual users.
  • Reduce process and service account privileges.
  • Review user permissions on a regular basis.
 

Daniel Cabilmonte is a writer expert in technologies. Lecturer, consultant, blogger. He is passionate about software and technology. He writes about IT topics, security, programming, AI, BI.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About PandoraFMS
Pandora FMS is a flexible monitoring system, capable of monitoring devices, infrastructures, applications, services and business processes.
Of course, one of the things that Pandora FMS can control is the hard disks of your computers.

A hybrid approach for MSPs: bridging the gap between on-premises and cloud

Managed Service Providers or MSPs play a pivotal role in delivering secure, flexible, and scalable IT services to their customers.

Serving as the backbone of IT operations, MSPs enable businesses to focus on their core activities while entrusting the complexities of IT management, remote access, and data security to skilled professionals using solutions like Parallels RAS. Get your free trial now!

Through their expertise, MSPs ensure their customers maintain seamless access to critical data and applications, enabling employees to work efficiently from anywhere while also playing crucial role in data backup and recovery services and safeguarding businesses against data loss due to unforeseen circumstances such as hardware failures, cyber-attacks, or natural disasters.

Traditionally, businesses relied solely on on-premises solutions for their IT needs. However, with the advent of cloud technology, MSPs have found innovative ways to blend on-premises with private and public cloud infrastructure, creating what is commonly known as a hybrid approach.

This strategy combines the best of both worlds, offering unparalleled flexibility, scalability, and efficiency.

Our recent survey into industry-leading IT professionals highlighted the various reasons for choosing a hybrid solution vary, with 49% of respondents citing its increased flexibility, 46% the improved security, 45% seeking cost savings, 44% needing increased reliability, and 40% looking for better scalability.

In this blog post, I’ll explore the benefits of MSPs utilizing both on-premises and cloud infrastructure to best serve their clients’ needs.

The flexibility of cloud infrastructure

Cloud infrastructure offers unparalleled flexibility and scalability, making it an attractive option for businesses looking to optimize their operations:

Scalability

Cloud services allow MSPs to easily scale their resources up or down based on customer demand. With the cloud MSPs, can optimize their operations efficiently and allocate resources precisely where and when they are required, whether it’s accommodating a sudden surge in user demand or ensuring the seamless onboarding of new customers.

Cost-efficiency

Public cloud services operate on a pay-as-you-go model, eliminating the need for significant upfront investments.

Unlike traditional setups requiring substantial upfront investments in hardware and infrastructure, cloud services allow MSPs to pay monthly only for the resources their customers utilize.

Reduced infrastructure maintenance

Using public cloud services frees MSPs from the complexities of managing, updating, and maintaining physical servers.

Public cloud providers handle the entire spectrum of server management tasks, ensuring servers are always up-to-date, secure, and well-maintained.

The power of on-premises infrastructure

On-premises infrastructure refers to the traditional IT setup where hardware and networking components are housed within the organization’s premises.

While cloud technology has gained prominence, on-premises infrastructure still holds its ground due to several key advantages:

Tailored solutions and client specificity

One of the primary advantages of on-premises infrastructure is the ability to offer highly customized, client-specific solutions.

Businesses, especially those with unique operational requirements, often demand tailored IT environments that seamlessly align with their business needs. On-premises solutions allow MSPs to craft bespoke configurations, ensuring that these needs are met with precision.

Enhanced data control and security

Data security is paramount, on-premises infrastructure can provide a heightened level of control and security. Certain industries, such as finance and healthcare, operate under stringent regulatory frameworks, mandating the storage and processing of sensitive data on-premises.

By providing on-premises solutions, MSPs can empower their clients with a sense of ownership and direct control over their data. This level of security is invaluable, especially in sectors where data breaches can have severe consequences.

Cost-efficiency and long-term investments

Contrary to the perception that on-premises solutions are cost-prohibitive, they can be highly cost-effective in the long run. For businesses with stable, predictable workloads, investing in on-premises infrastructure can be financially prudent.

Access to legacy applications

The continued importance of legacy Windows and Linux applications poses a significant hurdle.

These applications can be integral to day-to-day operations, and they are often designed to run on on-premises infrastructure. Migrating them to a fully cloud environment can be complex, time-consuming, and costly. Rewriting or refactoring them for cloud compatibility requires a considerable investment of resources, time, and expertise.

In our survey of IT professionals, 49% claimed that they currently need legacy Windows and Linux applications and will continue to need them in the next five years, so solutions (including the hybrid cloud) that enable access to legacy apps will continue to be necessary for the near future.

The hybrid approach: the best of both worlds

MSPs recognize the unique advantages offered by both on-premises and cloud infrastructure. By blending these two environments, MSPs can offer tailored solutions that meet the needs of their customers to navigate the complexities of modern IT landscapes, delivering flexibility, resilience, cost optimization, compliance, and security.

During this year’s Canalys Forum it was quoted that “46% of EMEA partners see some public cloud workloads moving to on-premises/edge.”

Here are just some of the reasons why a hybrid approach is gaining traction:

Cost optimization

Cost considerations play a pivotal role in any technology adoption strategy. By combining on-premises and multi-cloud solutions, businesses and MSPs can optimize expenses. They can utilize on-premises infrastructure for workloads with consistent demand and predictable usage, while using the cost-effective scalability of the cloud to handle peak periods or temporary resource needs.

Flexibility

MSPs can design hybrid solutions that allow businesses to scale seamlessly.

Whether accommodating growth or adjusting to fluctuations. MSPs can scale solutions up or down, optimizing costs for themselves and their customers alike.

Critical workloads can remain on-premises, ensuring data control, while non-sensitive tasks can leverage the cloud’s scalability.

Compliance and security

For businesses operating in regulated industries, a hybrid approach allows them to maintain compliance by keeping sensitive data on-premises, while benefiting from the cloud’s enhanced security features for non-sensitive operations.

Optimized performance

MSPs can optimize performance by strategically allocating workloads. Latency-sensitive applications can run on-premises, while applications requiring vast computational power can leverage cloud resources.

Disaster recovery and redundancy

A hybrid infrastructure provides robust disaster recovery and redundancy capabilities. Data can be backed up both on-premises and in the cloud, reducing the risk of data loss due to hardware failures or natural disasters.

The advantages of Parallels RAS in hybrid environments

Parallels Remote Application Server (RAS) offers a multitude of features to bridge the gap between on-premises and cloud infrastructure. This seamless integration not only optimizes resource utilization but also ensures a consistent user experience, regardless of whether applications are hosted locally or in the cloud, without the need for complex, or extra licensing requirements.

Parallels RAS empowers MSPs to meet the unique needs of their customers, offering a unified solution that effortlessly spans the divide between traditional on-premises setups and the dynamic capabilities of the cloud, enabling businesses to embrace the benefits of both worlds seamlessly.

Moreover, Parallels RAS stands out as a game-changer, simplifying the complexities associated with Microsoft Remote Desktop Services (RDS). With Parallels RAS, MSPs can effortlessly set up environments with just a few clicks, through a centralized single pane of glass management console. It optimizes productivity by automating common, complex, and repetitive tasks using its REST-API, saving valuable time and costs.

Centralized management and administration

Parallels RAS offers flexibility by enabling the integration of resources, whether on-premises or in the cloud. Administration and management are centralized within a single console, ensuring a consistent user experience and ease of management across platforms no matter where resources reside.

Seamless load balancing

Parallels RAS load balancing capabilities distribute workloads evenly across servers, enhancing performance and reliability.

This is especially critical in hybrid setups where seamless transitions between on-premises and cloud resources are paramount. The load balancing feature in Parallels RAS becomes especially critical in these scenarios, facilitating smooth shifts between on-premises and cloud servers.

Enhanced security features

Parallels RAS provides robust security protocols, safeguarding data during transit and ensuring compliance with industry regulations, whether stored on-premises or in the cloud.

The solution integrates with the latest SSL encryption protocols and is FIPS 140-2 compliant, in addition to MFA and demilitarized zone (DMZ) deployment for highly secured connections. By employing these robust encryption protocols and advanced authentication mechanisms, Parallels RAS ensures that data integrity and confidentiality are maintained at all times.

Azure Virtual Desktop management and cost savings

Creating a hybrid deployment with Azure Virtual Desktop native requires specific, costly hardware, additional license fees, heightened management overhead and lacks features such as monitoring and auto-scaling.

In contrast, Parallels RAS offers unmatched flexibility, allowing hybrid setups on any on-premises environment without added fees, seamlessly integrating with existing Azure Stack to ensure a unified admin experience.

By seamlessly integrating with Azure Virtual Desktop, Parallels RAS provides comprehensive management capabilities, simplifying complex tasks and ensuring streamlined operations.

It optimizes costs by reducing Azure compute and storage costs, allowing MSPs to maximize their existing resources and ensuring businesses only pay for the resources they need, leading to significant cost savings maximizing their ROI.

Freedom from vendor lock-in

Embracing a complete hybrid approach and all the associated capabilities not only opens new avenues to unparalleled flexibility, but also liberates MSPs from the constraints of vendor lock-ins.

It guarantees the freedom of choice, enabling MSPs and their customers to make decisions without being tied to a single cloud vendor, allowing seamless transitions between different cloud providers as necessary.

Therefore, organizations are not confined to a single cloud provider; they can leverage resources from various leading cloud services like Microsoft Azure, Amazon Web Services (AWS), and Google Cloud Platform (GCP), alongside on-premises infrastructure.

Ready to get started? Get your full-featured free trial of Parallels RAS now!

 

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About Parallels 
Parallels® is a global leader in cross-platform solutions, enabling businesses and individuals to access and use the applications and files they need on any device or operating system. Parallels helps customers leverage the best technology available, whether it’s Windows, Linux, macOS, iOS, Android or the cloud.

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