
Pandora FMS, a leader in the Information Technology and Monitoring solutions market, is glad to announce that the unification of its brands, Integria IMS and eHorus, under the new names Pandora ITSM and Pandora RC, respectively, has been successfully implemented.
Pandora ITSM, formerly known as Integria IMS, represents Pandora FMS IT Service Desk and Service Management solution. It provides a comprehensive platform for managing IT incidents, issues, changes and assets, enabling organizations to improve the efficiency of their IT departments and deliver a superior service to end users.
Pandora RC, formerly known as eHorus, is the Remote Control solution from Pandora FMS. It offers a safe and effective platform to access and manage servers and devices remotely from any location in the world. Pandora RC becomes an essential tool for system administrators and support technicians looking to maintain the effective operation of their systems.
This significant advance reflects Pandora FMS’ commitment to further strengthen and consolidate its position in the technology solutions market, providing a more comprehensive and cohesive service and strategy for both its customers and partners.
Such brand unification will be completed across all Pandora FMS platforms, website and social media.
We would also like to underline that eHorus and Integria have always been part of Pandora FMS family, and this change does not alter our dedication to providing exceptional IT monitoring and management solutions.
“We are excited to see how Pandora ITSM and Pandora RC brand and products are further integrated into Pandora FMS. Pandora ITSM has always represented a compelling mission and value proposition in the field of IT service management“, – Sancho Lerena CEO of Pandora FMS.
“For a long time, IT service monitoring, IT service management (ITSM), and remote control solutions have evolved independently, but now, under the Pandora FMS umbrella, we are exceptionally unifying these three areas.”
This brand unification reflects the trend in the technology industry towards the consolidation and simplification of product and service offerings, with the aim of improving the customer experience. Pandora ITSM and Pandora RC celebrate this achievement and are committed to continuing to excel in their respective fields.
We are committed to your satisfaction and look forward to exceeding your expectations in the future.
Kind regards,
the Pandora FMS team.
About Pandora FMS
Pandora FMS is the integral monitoring solution: it is profitable, scalable and covers most of the infrastructure deployment options.
Find and solve problems quickly, no matter if you come from on-premise, multicloud or a mix of both.
In hybrid environments where technologies, management processes and data are mixed, a flexible tool capable of reaching everywhere and unifying data display is needed to make its management easier.
Thanks to more than 500 plugins available you may control and manage any application and technology, such as SAP, Oracle, Lotus, Citrix, Jboss, VMware, AWS, SQL Server, Redhat, Websphere and many more.
For those of you who do not yet know it, Pandora FMS is a tool that allows to control and monitor the whole infrastructure of an institution, so that the performance of computer supports can be displayed in real time and prevent failures, system crashes and cyberattacks.
With more than 50K installations in 53 countries, its customers include companies such as Salvensen, Prosegur, Repsol, CLH, Euskaltel, Adif, Santalucía, Cofares, AON, El Pozo, EMT, and other foreign companies such as Rakuten, the bank with the largest history in the USA, Nazareth University in New York, and hospitals in Spain and Canada. Also, public administrations such as the Junta de Castilla-La Mancha, the Comunidad of Madrid, the Diputación de Barcelona and numerous municipalities in France, Portugal and Spain.
About Version 2 Digital
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.
Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.
About PandoraFMS
Pandora FMS is a flexible monitoring system, capable of monitoring devices, infrastructures, applications, services and business processes.
Of course, one of the things that Pandora FMS can control is the hard disks of your computers.

