Imagine the consequences of a stolen password or leaked API key—it could lead to unauthorized access, data breaches, or even financial loss. This is why secrets management is no longer just an option; it’s a necessity. But what exactly does it entail?
In this blog, we’ll explore the ins and outs of secrets management, including its importance, best practices, and how it fortifies your organization’s IT security.

The basics of secrets management

This article is split into two parts: The basics, which offers a simple introduction to secrets management, and beyond the basics, a deep dive into technical details and advanced practices. If you’re already familiar with the fundamentals, feel free to skip ahead to the second part for a more detailed exploration.

What is secrets management?

Secrets management is the process of securely storing and controlling access to sensitive information like passwords, API keys, and tokens.

Imagine it like a digital vault where you keep your most valuable items. Just as you wouldn’t leave your keys or important documents lying around, secrets management ensures that only authorized users or systems can access critical information, keeping your organization secure.

By using this system, businesses ensure their sensitive data is protected from unauthorized access and potential threats.

Why is secrets management important?

Managing secrets is really important because, if we don’t, sensitive information can fall into the wrong hands. This can lead to things like data breaches or people accessing systems they shouldn’t. For example, if a hacker gets hold of an API key or password, they could use it to steal data, mess with systems, or cause a lot of trouble.

Here are some types of sensitive information that need extra care:

• API keys: These let apps talk to each other. If someone steals an API key, they could control things like cloud services or other critical software.
• Passwords: These protect user accounts. If a password is exposed or stolen, it can give hackers easy access to important data.
• Tokens: These are used to verify users or apps. If someone steals a token, they could pretend to be someone else and access secure systems.
• Encryption keys: These are used to keep data private. If someone gets these, they could read messages or data meant to be kept secret.

Without good secrets management, these types of information are at risk, which can lead to major problems like stolen data or financial losses.

How does secrets management work?

Secrets management involves a range of tools and practices designed to securely store and control access to sensitive information. Here’s how it works in simple terms:

1. Centralized storage: Secrets are stored in a secure, centralized repository with strict access controls.
2. Encryption: All secrets are encrypted both in transit using TLS and at rest using strong encryption methods like AES-256.
3. Access control: Fine-grained Identity and Access Management (IAM) roles and permissions are used to provide granular access to specific secrets.
4. Authentication: All access requests using non-human credentials are authenticated.
5. Principle of least privilege: Access is granted only to the minimum necessary secrets required for a specific task.
6. Rotation: Secrets are changed on a regular schedule to reduce the risk of compromise.
7. Versioning: Multiple versions of secrets are maintained to enable rollback and recovery if needed.
8. Auditing: Comprehensive logs are maintained to track all access and changes to secrets.
9. Automation: The secrets management process is automated to remove human error and eliminate hard-coded secrets.
10. Replication: Secrets can be replicated across multiple regions for high availability and disaster recovery.

By using these practices together, secrets management helps ensure that sensitive information is protected and only accessible to those who need it. This minimizes the risk of data breaches and other security issues.

Common challenges in secrets management

1. Hardcoded credentials in code: One of the biggest security risks comes from developers embedding passwords or API keys directly into their code. This is known as hardcoding, and it can leave sensitive information exposed if the code is shared or accessed by unauthorized users. 

For example, if a developer shares a codebase without removing hardcoded credentials, malicious actors could easily exploit it. It’s essential to keep these credentials out of the code and use secure vaults or environment variables instead.

2. Unauthorized sharing of sensitive information: Another challenge is when sensitive data, like passwords or tokens, are shared improperly—whether through emails, text messages, or unsecured channels. This creates an opportunity for hackers to intercept and misuse this information. To avoid this, organizations need clear policies on how secrets are shared and ensure that proper encryption and access controls are in place to prevent unauthorized access.

APIs are essential for secure secret management. Discover more about API security and its role in safeguarding sensitive information.

Beyond the basics of secrets management

Now that we’ve covered the basics, let’s dive deeper into the more technical aspects of secrets management. In this section, we’ll explore advanced concepts like secret encryption algorithms, access control models, and automated secret rotation practices.

Key components of secrets management

In this section, we’ll explore the core components that make up a robust secrets management system. These include encryption techniques, access control mechanisms, and the practice of secrets rotation, which work together to keep sensitive information safe. Here’s how each of these components contributes to securing your secrets.

Encryption and decryption: Secure storage

Encryption converts sensitive data (like passwords or API keys) into unreadable code using algorithms like AES-256 or RSA. This ensures that even if unauthorized access occurs, the data remains secure. The keys used for encryption must also be stored safely and rotated regularly to prevent exposure.

Access control mechanisms: RBAC and permissions

Role-based access control (RBAC) assigns access based on roles, ensuring only authorized entities can access specific secrets. Fine-grained permissions allow stricter control, specifying conditions like time or location for access. Tools like HashiCorp Vault use policies to enforce these access controls.

Discover how Role-Based Access Control (RBAC) plays a crucial role in enhancing RMM security.

Secrets rotation: Automating updates

Regularly rotating secrets (passwords, keys) reduce the risk of long-term exposure. Automated secret rotation ensures credentials are updated without manual intervention and dynamic secrets—temporary, session-based credentials—add another layer of security. This limits the potential damage from a compromised key.

By integrating encryption, access controls, and automated rotation, secrets management ensures sensitive data stays protected and minimizes security risks.

Threats to secrets management

Secrets management, while essential for securing sensitive data, faces several threats that can undermine its effectiveness. These threats range from internal risks to external attacks, often exploiting poor practices in handling sensitive information.

1. Insider threats and compromised credentials
One of the most significant risks in secrets management comes from insider threats. These are threats posed by individuals within the organization, such as employees, contractors, or trusted partners. They might have access to critical secrets but could intentionally or unintentionally misuse them. For example, an employee could leak sensitive API keys, passwords, or other secrets to unauthorized individuals or share them on insecure platforms.

Compromised credentials are another major threat. If an attacker gains access to valid credentials, they can exploit them to gain access to systems, steal data, or disrupt operations. Credential compromise can happen through phishing, social engineering, or brute-force attacks. Once an attacker has valid credentials, managing the risk of unauthorized access becomes significantly more challenging.

2. Real-world examples of breaches caused by poor secrets management
One infamous example is the GitHub leaks, where hardcoded secrets like API keys were accidentally pushed to public repositories. In many cases, developers forget to remove sensitive data before pushing their code to GitHub, exposing secrets that can be exploited by attackers. For instance, in 2020, a significant GitHub security incident occurred when attackers used publicly available API keys to gain unauthorized access to cloud services, resulting in data breaches and service disruptions.

Another example involves Tesla, where an employee misused internal credentials to carry out malicious actions. The insider threat, in this case, involved mismanagement of API keys that granted access to critical systems, which were used for unethical purposes, illustrating the need for tighter secrets management policies and practices.

These examples underscore the importance of not only properly securing and rotating credentials but also using encryption and access control measures to minimize the risk posed by both insiders and compromised credentials.

Integrating secrets management with CI/CD pipelines

Integrating secrets management into Continuous Integration/Continuous Deployment (CI/CD) pipelines is critical for securing sensitive information while automating deployment processes. Without proper handling, sensitive data can be exposed, leading to security vulnerabilities.

1. How secrets are injected securely during deployment
In modern CI/CD workflows, secrets are often injected into the pipeline during deployment using secure tools and methods. The most common approach is to store secrets in a dedicated secrets management tool (like HashiCorp Vault, AWS Secrets Manager, or Azure Key Vault). These tools allow secrets to be securely accessed during the pipeline’s execution and injected into the environment without exposing them in the codebase.

For example, during deployment, secrets can be fetched securely and made available to the application through environment variables or directly within the application configuration, ensuring that the secrets are only exposed to the application runtime and not stored or logged by the CI/CD tool itself.

2. Avoiding pitfalls in DevOps workflows
A major pitfall in DevOps workflows is the improper handling of secrets in places like environment variables or code repositories. While environment variables are often used to store credentials during deployment, they can inadvertently be exposed through logs or error messages if not configured properly. 

Using cleartext secrets in environment variables or placing them in Git repositories (e.g., in .env files or directly in code) can lead to unintended disclosure, which is exactly what happened in the GitHub leaks where hardcoded API keys were exposed.

To mitigate this risk, organizations should enforce best practices like:

• Using secrets management tools that integrate with CI/CD pipelines to securely fetch and inject secrets during deployment.
• Environment variable masking in CI/CD tools to prevent the accidental logging of secrets.
• Ensuring secrets are not stored in version control systems and implementing scanning tools to check for exposed secrets in code repositories.

Additionally, secrets should be rotated regularly and follow the principle of least privilege, ensuring that only the necessary services or users have access to the required secrets.

By securely managing secrets during the CI/CD process and avoiding common pitfalls, organizations can minimize the risk of exposing sensitive information during software development and deployment.

Compliance and regulatory requirements

Secrets management plays a crucial role in helping organizations meet regulatory requirements like GDPR, HIPAA, and PCI-DSS. By securely storing and managing sensitive data, businesses can ensure they are compliant with laws that govern how personal and financial data should be protected.

1. How secrets management helps achieve compliance

For compliance with GDPR (General Data Protection Regulation), HIPAA (Health Insurance Portability and Accountability Act), and PCI-DSS (Payment Card Industry Data Security Standard), organizations must protect sensitive data from unauthorized access and exposure. 

Secrets management tools help organizations:

• Encrypt sensitive data such as passwords, API keys, and tokens to ensure they are unreadable if intercepted.
• Implement access control mechanisms, allowing only authorized personnel or systems to access sensitive information.
• Enforce audit logs and monitoring to track access to secrets and detect any unauthorized activity.

For example, GDPR mandates that personally identifiable information (PII) be protected and that access to PII is strictly controlled, while HIPAA requires strict control of healthcare data. 

Similarly, PCI-DSS outlines specific encryption and access control standards for payment card data. Secrets management tools help companies comply with these regulations by automating secure storage and providing tools to enforce strong access control policies.

2. Auditing and monitoring access to sensitive data
Regulatory frameworks require not only secure storage and access, but also auditing and monitoring of sensitive data. Secrets management solutions often include built-in auditing features, tracking every access and modification of secrets. These logs help companies demonstrate compliance with regulatory requirements, as well as identify potential security risks.

For instance:

• GDPR requires organizations to document all instances where personal data is accessed and processed. Secrets management tools help achieve this by providing a detailed audit trail of who accessed what data and when.
• HIPAA requires healthcare providers to implement stringent access controls and audits for any protected health information (PHI). Secrets management systems can automate access logging to ensure compliance with these standards.
• PCI-DSS requires monitoring and logging of all access to credit card information. Secrets management solutions help ensure this data is protected and access is properly logged for audits.

By providing secure storage, access control, and audit capabilities, secrets management tools ensure organizations can maintain compliance with critical regulations, reducing the risk of costly breaches and legal issues.

Atera has security compliance for GDPR, HIPPA, and PCI-DSS!

The future of secrets management

As we look to the future, secrets management is evolving to meet the increasing complexity of modern cybersecurity challenges. New technologies like AI and machine learning (ML) are becoming key players in enhancing secrets management practices. 

These technologies can help detect anomalies in secret usage, flagging suspicious activity before it leads to security breaches. For example, AI could monitor how secrets are accessed and identify patterns that deviate from the norm, allowing for faster detection of unauthorized access.

Another area of development is post-quantum cryptography. With quantum computers on the horizon, traditional encryption methods that protect sensitive secrets could become vulnerable. In response, researchers are exploring quantum-resistant encryption algorithms to ensure secrets remain secure in a post-quantum world. These advancements are crucial for ensuring that secrets management not only meets today’s security needs but also stays ahead of emerging threats in the future.

By integrating AI for smarter threat detection and preparing for the quantum computing era, the future of secrets management looks more robust and adaptable, providing enhanced protection for sensitive data in an increasingly complex digital landscape.

Atera offers Agentic AI and has several features that can assist with secrets management and overall security:

1. Multi-factor authentication (MFA) is available to enhance account security by adding an extra layer of protection beyond passwords.
2. Role-based access control (RBAC) allows customer account administrators to easily manage user permissions, ensuring that access to sensitive information is restricted based on roles.
3. Secure transmission and sessions are implemented using SSL/TLS cryptographic protocols, ensuring encrypted connections between users’ browsers and Atera’s service.
4. Agent security is maintained through unique keys assigned to each deployed agent, which are used for authentication and secure communications.
5. Real-time monitoring and alerts help detect any suspicious activity or potential security issues quickly.
6. Network discovery performs regular scans to detect unauthorized devices and prevent potential security risks.
7. Automated backups protect endpoint data in case of security incidents like data breaches or ransomware attacks.

In conclusion, effective secrets management is crucial for safeguarding sensitive information in today’s digital landscape. By leveraging robust solutions like Atera, organizations can enhance their security posture through features such as multi-factor authentication, role-based access control, and real-time monitoring. 

These tools not only streamline the management of secrets but also help mitigate risks associated with unauthorized access and data breaches. As businesses continue to evolve and adapt to new challenges, prioritizing secrets management will be essential in ensuring the integrity and confidentiality of critical data. Embracing these best practices will empower organizations to operate securely and confidently in an increasingly interconnected world.

Finding the perfect IT monitoring solution has never been more challenging—or more critical. IT infrastructure monitoring in 2025 (and beyond) is much more than uptime checks and basic performance tracking. Now more than ever, IT teams need cutting-edge Agentic AI and automation to detect anomalies and resolve issues quicker.

As businesses demand more from their technology stacks, many IT professionals are looking beyond traditional tools like Zabbix,  a popular open-source IT infrastructure monitoring tool, toward platforms that offer enhanced automation, better cloud integration, and more intuitive experiences.

This article aims to help you find the best Zabbix alternative for your IT team. We’ll start by reviewing Zabbix’s strengths and limitations and then move on to the best alternatives to Zabbix.

What is Zabbix?

Zabbix is an open-source tool designed to help users monitor parts of their IT infrastructure. It gathers metrics from sources like network devices, IoT sensors, cloud services, apps, services, and web pages and monitors their performance, availability, and health.

Why look for a Zabbix alternative?

After reading hundreds of customer reviews from Zabbix customers and doing our own research, we found that the platform’s key limitations are a steep learning curve, minimal automation and AI, and a lack of documentation.

Let’s see what customers said:

1. Steep learning curve

Zabbix is known for being highly customizable, which, in their case, comes with a steep learning curve.

One G2 user said, “While Zabbix can be highly customized, the initial setup can be quite complex and can require a steep learning curve.” He continued, ” The user interface could benefit from a more modern and intuitive design.”

Many Zabbix users agree with this statement and say that the unintuitive user interface is the primary reason for the steep learning curve.

Related to this, one Capterra user said, “The first downside of Zabbix is you need to configure everything, and it can be intimidating.”

2. Minimal automation and AI

As of 2025, Zabbix doesn’t have any built-in AI capabilities. The only way to use AI to improve your efficiency is to integrate external AI/ML tools via API.

According to users, the capabilities for automating repetitive tasks are also limited. One Capterra user said, “Not very much automated, which is a necessity now; manual script and work required.”

The reviewer is referring to the fact that Zabbix relies on manual configuration and scripting instead of offering AI-driven scripting and insights.

This is a notable drawback as alternatives, like Atera, offer AI-powered scripting, which removes the manual and repetitive work associated with it.

3. Documentation is lacking

Since Zabbix is an open-source platform that charges extra for technical support, most users have to rely on documentation for onboarding, troubleshooting, and feature implementation.

However, users state that the documentation is lacking. One G2 user said, “Zabbix doesn’t offer much documentation; it is incomplete, and it is messy between versions.”

The reviewer continues by saying, “The terminology should also be improved, and many of the doubts that arise should be discussed with the Zabbix community.”

What are Zabbix’s strengths?

Zabbix has some notable disadvantages but also strengths. Users especially appreciate its open-source nature and the infrastructure monitoring capabilities.

This is what users said:

1. Open-source monitoring software

Despite open-source software having certain cons, some users appreciated Zabbix’s open-source nature, which makes it flexible. One G2 user mentioned, “Zabbix’s open-source nature allows for full customization.”

2. IT infrastructure monitoring

Zabbix allows users to manage their IT infrastructures and monitor their health and performance. One G2 user likes Zabbix’s ability to monitor servers, network devices, and cloud services.

Zabbix pros and cons: Takeaways

To sum up the two previous sections, here are the pros and cons of Zabbix.

The pros:

• An open-source solution that provides flexibility for users
• Allows users to manage their entire IT infrastructure

The cons:

• Users report a steep learning curve
• Minimal automation for streamlining tasks
• Limited advancements in AI-powered IT infrastructure monitoring
• Documentation is lacking, and technical support is not free

8 Best Zabbix alternatives in 2025

Now that you’re more familiar with Zabbix’s pros and cons, let’s review the best alternatives to Zabbix.

For each alternative, we have listed the key features, pricing, and any notable pros and cons.

1. Atera

Atera vs Zabbix: Key differences

1. Key features: Both Atera and Zabbix are designed for enterprises looking to monitor and manage their IT infrastructure. While Zabbix is an open-source solution, Atera is a cloud-based platform that integrates RMM, Agentic AI, patch management, remote access, and ticket management into a unified platform.

2. User interface and support: Atera’s intuitive user interface makes onboarding a breeze. If you face any issues, you can get in touch with our 24/7 live chat support or troubleshoot issues using our extensive knowledge base. Being an open source, Zabbix has paid technical support, but users report that the documentation is limited. Users have also reported that Zabbix’s user interface could use an update.

3. Pricing structure: Atera offers transparent pay-per-technician pricing plans for IT departments and MSPs, ranging from $129/month to $219/month per technician. Zabbix, while being free to install, requires users to invest in hosting, maintenance, technical support, and third-party integrations to achieve similar functionality.

4. AI advancements: Atera integrates the industry’s first (and only) true Agentic AI into the platform through its Action AI™ technology. Whether you’re managing tickets, monitoring devices, or resolving technical issues, Atera’s Action AI™ is right there to assist you in real time. As of 2025, Zabbix hasn’t made any AI innovations into its platform.

Features and capabilities

Atera’s RMM gives IT teams complete visibility into their IT environments. You can monitor the health and performance of all connected devices and receive real-time alerts on any issues that arise.

Users can monitor a wide range of endpoints, including servers, workstations, printers, routers, and other SNMP-enabled devices. You can receive insights into:

• System health (CPU loads, memory usage, disk space, fan performance, system temperature, etc.)
• Performance (Network bandwidth, application performance, service status, etc.)

Atera’s device page

Atera’s reports and analytics provide information on system health, customer health, agent health, inventory audits, and more.

Pricing plans and value for money

Atera’s transparent pay-per-technician pricing plans are as follows:

Atera pricing plans for IT departments:

• Professional: $149 per month, per technician
• Expert: $189 per month, per technician
• Master: $219 per month, per technician
• Enterprise: Custom quotation; contact sales to get pricing

Atera pricing plans for MSPs:

• Pro: $129 per month, per technician
• Growth: $179 per month, per technician
• Power: $209 per month, per technician
• Superpower (Enterprise): Custom quotation. Contact sales for pricing.

Get started with Atera on a 30-day free trial with no credit card required.

Customer reviews and ratings

Zabbix G2 rating: 4.3 out of 5.0 stars (190+ reviews)

Atera G2 rating: 4.6 out of 5.0 stars (800+ reviews)

What Atera users are saying on G2:

• “In just two weeks with Atera, I had a clear view of my IT infrastructure. The overview of the infrastructure is very practical,” a G2 user says.

• “Atera’s ease of use and AI have transformed our IT workflow. The AI-driven troubleshooting helps us resolve issues 70% faster,” a G2 user says.

Zabbix Capterra rating:

Atera Capterra rating: 4.6 out of 5.0 stars (430+ reviews)

What Atera users are saying on Capterra:

• “Atera’s AI Copilot helps us resolve tickets in a very short space by analyzing tickets, suggesting solutions, and helping to respond professionally,” a Capterra user says.

• “Atera is perfect for remotely administering a variety of different OS and systems. It helps our IT team to keep an overview of all running systems,” a Capterra user says.

2. Datadog

Datadog is a full-stack observability platform that helps organizations monitor services, tools, databases, servers, and other infrastructure components. Its key benefits include improved visibility into IT infrastructure, faster troubleshooting, and proactive monitoring.

Unlike Zabbix, Datadog also monitors applications and helps troubleshoot, optimize, and troubleshoot them. You can set up alerts for different metrics and receive notifications when a threshold is exceeded.

G2 Rating: 4.3 out of 5.0 stars (500+ reviews)

Capterra Rating: 4.6 out of 5.0 stars (300+ reviews)

Datadog Pricing:

• Free: Starting at $0/month, up to 5 hosts
• Pro: Starting at $15 per host, per month
• Enterprise: Starting at $23 per host, per month
• DevSecOps Pro: Starting at $22 per host, per month
• DevSecOps Enterprise: Starting at $34 per host, per month

3. SolarWinds Observability

SolarWinds Observability helps IT teams monitor IT infrastructure, including servers, networks, databases, and applications, as well as application health and performance. The platform features a unified alerting system that keeps users updated when key metrics cross set thresholds.

One Reddit user compares Zabbix and SolarWinds and says, “SolarWinds is going to be running on Windows servers, Zabbix on Linux. Zabbix’s UI is far faster in general, although the navigation can be annoying at times and can’t be (easily) customized like SolarWinds.”

G2 Rating: 4.3 out of 5.0 stars (700+ reviews)

Capterra Rating: n/a

SolarWinds Observability Pricing:

• Application Observability: $27.50 per application instance
• Network and Infrastructure Observability: $12 per active network device
• Log Observability: $5 per GB, per month

4. ManageEngine OpManager

Similar to Zabbix, ManageEngine OpManager is a network monitoring tool that allows users to monitor applications, infrastructure, and networks from one platform. According to a G2 user, the best parts of OpManager are the real-time monitoring of network devices, alert management, and automation.

For more functionality, OpManager can be integrated with other ManageEngine products, although some Reddit users state they don’t work nearly as well when integrated together.

G2 Rating: 4.4 out of 5.0 stars (100+ reviews)

Capterra Rating: 4.6 out of 5.0 stars (100+ reviews)

ManageEngine OpManager Pricing:

• Custom quotation. Contact ManageEngine’s sales team for pricing options.

5. Paessler PRTG

Paessler PRTG is designed for monitoring the performance and health of your network components. It helps you monitor network parameters like CPU usage, memory load, quality of service, and bandwidth usage.

This is how one Reddit user compares PRTG and Zabbix: “Zabbix is great once you get over the learning curve. PTRG was more user-friendly in the beginning. Zabbix can do more once you understand how to set up the triggers.”

G2 Rating: 4.6 out of 5.0 stars (90+ reviews)

Capterra Rating: 4.6 out of 5.0 stars (200+ reviews)

Paessler PRTG Pricing:

• Prices start from $2,149 per year for monitoring up to 500 aspects of devices within your network

6. Dynatrace

Dynatrace is an observability and security platform that provides users with insights into infrastructure health, application performance, and user experience. With it, users can detect vulnerabilities and protect their infrastructure from threats. Like Atera, Dynatrace offers AI-powered insights for detecting vulnerabilities within your infrastructure.

Comparing Dynatrace to Zabbix, most users agree that Dynatrace is much more expensive. One Reddit user simply commented, “Dynatrace is very expensive and one of the larger money pits in our environment.”

G2 Rating: 4.5 out of 5.0 stars (1,300+ reviews)

Capterra rating: 4.5 out of 5.0 stars (50+ reviews)

Dynatrace pricing:

• Pricing is determined by the amount of usage. Initial price points begin at $0.08 per hour for an 8 GiB host for full-stack monitoring.

7. Microsoft SCOM

Microsoft SCOM is part of Microsoft’s System Center and assists users in application performance management and infrastructure monitoring. It enables IT administrators to monitor installed services and applications, operations, and connected devices.

The main difference from Zabbix? As one Reddit user says, SCOM works best for monitoring Windows devices, while Zabbix can monitor Windows, Linux, and Mac devices. SCOM’s Windows-only approach may be advantageous to some IT teams, but disadvantageous to those with multi-OS environments.

G2 Rating: 4.1 out of 5.0 stars (500+ reviews)

Capterra Rating: 4.4 out of 5.0 stars (90+ reviews)

Microsoft SCOM Pricing:

• The pricing is based on a custom quotation.

8. New Relic

New Relic is a cloud-based observability platform that allows users to track performance metrics and identify issues within the IT infrastructure. In addition to infrastructure monitoring, New Relic includes application monitoring, log management, and anomaly detection.

Compared to Zabbix, users see New Relic as a more cloud-friendly and scalable observability solution, especially for organizations with a heavy cloud presence. One Reddit user said, “New Relic can pull metrics from other sources, including cloud provider APIs, which is great for companies with large cloud presences.”

G2 rating: 4.4 out of 5.0 stars (490+ reviews)

Capterra rating: 4.5 out of 5.0 stars (180+ reviews)

New Relic pricing:

• Free: 100 GB data ingest for free
• Standard: Based on a custom quotation
• Pro: Based on a custom quotation
• Enterprise: Based on a custom quotation

Agentic AI IT infrastructure monitoring, only with Atera

As of 2025, Atera is the only IT management platform incorporating true Agentic AI capabilities into its platform through Action AI™, which makes it the best overall Zabbix alternative.

You may wonder, what are its benefits?

Atera’s AI Copilot learns about your IT environment in real-time and provides actionable insights into questions such as “How can I optimize my server performance?” or “What proactive measures can I take to prevent network downtime?”

Atera’s AI helps to automate repetitive tasks, streamline complex workflows, and generate actionable insights. It’s like having access to a 24/7 virtual IT team member for tasks like scripting, device troubleshooting, and ticketing.
So, if you want to future-proof your IT, Atera can help. An easy way to get started is by signing up for Atera’s 30-day free trial or by contacting our sales team for a custom demo.