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Seamless integration of Google Workspace tenants transforms Atlassian post-acquisition

Migration scope

A Google Workspace tenant-to-tenant migration with data consisting of:

600+ users

Over 600 users with emails, contacts, calendar, tasks and user drive files

14 million email messages

Over 1TB of email data and 14 million email messages

350,000 documents

26 Shared Drives with over 380 GB of data and 350,000 documents

Background

Atlassian is a global software company with more than 4,000 employees that makes software to help teams organize, discuss, and complete their work.  

Seisma Group is an Australia and New Zealand based managed services provider (MSP) with a specific focus on cloud and infrastructure, strategy and advisory, engineering, delivery and digital platforms. Seisma Group is a longstanding partner of CloudM, delivering successful migrations and SaaS solutions to customers worldwide. 

Use case: merging two Google tenants following acquisition

Following its acquisition of Loom, a video messaging tool, Atlassian was looking to consolidate the two separate Google instances. With a history of successful migrations completed in the past, Atlassian chose to work with Seisma Group (formerly known as Fronde) who in turn selected CloudM Migrate as the tool of choice to deliver the tenant-to-tenant migration:

“CloudM is our preferred choice. We have worked with the tool in the past, so we can be certain that it will deliver results for our customers.”
– Hardy Patel, Technical Consultant, Seisma Group

Preparation and insight put the customer at ease

Despite this being a tenant-to-tenant migration of two Google Workspace instances, the project requires the same attention to detail and preparation as migrations of different productivity suites. From watch point meetings to identify potentially tricky elements of the migration to ensuring the impact on the users is as limited as possible and ongoing support following the migration, Seisma Group worked with Atlassian to ensure a smooth transition. 

This approach was reassuring for the customer as Harrison Novak, Senior Technical Support Analyst, Atlassian, explains:

“After that initial watch points meeting, everyone on the Loom and Atlassian team was really impressed. There were so many watch points that we would have never considered. Just going through all of the individual components that comprise a Google Workspace environment and making sure that we have visibility into all of those really put me at ease.”

Expect the unexpected – and make the most of it

The initial scoping exercise showed that the migration included over 600 users and 1 terabyte of data. The data consisted of contacts, calendars, tasks, Drive items and 14 million emails. There were also 26 Shared Drives with a total of 380 gigabytes of data and 350,000 documents. 

While the project started well, the team hit a stumbling block when they discovered a number of contractor accounts that did not have a destination account. The creation of these accounts took longer than expected, but the team made good use of that time by determining naming conventions and setting up the migration so that when the accounts were finally created, the migration could proceed and complete as quickly as possible. 

 

A rewarding project with unexpected outcomes

With migrations, the focus is typically on whether they were completed on time and without significant disruption to users. Harrison, who was working for Loom before the acquisition, identifies another benefit:

“This migration was the first big step into integrating two completely separate organizations. For the first few months after the acquisition, it very much felt like Loom was still a separate entity. Combining all of our Google content with the overarching Atlassian organization has really helped the sense that we are one team and not just a little separate bubble off to the side somewhere.”

A hugely important measure of success for Atlassian was the seamlessness of the migration. With no data loss, CloudM and Seisma Group successfully delivered on that front. As Harrison puts it: “There was an immediate reduction of confusion of how things work and where files are. There was this sense of seamlessness instead of chaos.”

CloudM Migrate was essential to achieve this outcome for the customer. Hardy, who has experience working with other migration tools, explains:

“There’s no other tool I would consider for this type of migration. CloudM is our preferred migration partner and the tool that we use for all of our migrations.”

About CloudM
CloudM is an award-winning SaaS company whose humble beginnings in Manchester have grown into a global business in just a few short years.

Our team of tech-driven innovators have designed a SaaS data management platform for you to get the most from your digital workspace. Whether it’s Microsoft 365, Google Workspace or other SaaS applications, CloudM drives your business through a simple, easy-to-use interface, helping you to work smarter, not harder.

By automating time-consuming tasks like IT admin, onboarding & offboarding, archiving and migrations, the CloudM platform takes care of the day-to-day, allowing you to focus on the big picture.

With over 35,000 customers including the likes of Spotify, Netflix and Uber, our all-in-one platform is putting office life on auto-pilot, saving you time, stress and money.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

Best Practices for Writing an IT Security Incident Report

Everyone remembers that one required writing class they needed to take. If you’re like a lot of other security analysts, you assumed that your job would focus on using technology, not writing research papers. However, in today’s business environment, cyber incidents are critical business events, especially as governments and agencies create more reporting requirements.

 

A cyber incident report is a key element for your incident response process, especially when your organization reviews activities to identify areas of improvement during the lesson’s learned phase. When implementing a structured incident response plan, you should know what an IT security incident response report is, why you need one, and what it should contain.

 

What Is Cyber Incident Reporting?

Cyber incident reporting involves documenting the details of incidents like:

  • Cyber attacks
  • Data breaches
  • Unauthorized access

 

The IT security report typically details an incident’s timeline, including:

  • Date of incident
  • Attacker activities and timing
  • Accounts, resources, and/or data affected
  • Remediation steps taken

 

Cyber reporting is a critical part of the incident response process because organizations can use the documents as part of:

  • Lessons learned: Assessing incident detection and response to identify areas of improvement
  • Implementing controls: Developing new controls to prevent a similar incident from occurring in the future
  • Notification requirements: Communicating with affected parties or others as required by law

 

Why Are IT Security Reports Important?

Documenting an incident’s details and notifying relevant stakeholders promptly provides various benefits.

Maintain Compliance

Most legal and regulatory frameworks require organizations to report cybersecurity incidents to various involved parties, including:

  • Law enforcement
  • Cybersecurity agencies
  • Affected parties, like individuals or companies whose data was compromised

 

Laws have varying timelines for providing notification. For example, the General Data Protection Regulation (GDPR) mandates that organizations report a data breach within 72 hours. Meanwhile, under the Health Insurance Portability and Accountability Act (HIPAA), covered entities must notify affected parties within 60 days.

 

Failure to comply with these notification requirements can lead to fines or other penalties.

 

Improve Risk and Threat Awareness

A detailed cyber security incident report provides insight into potential weaknesses. By analyzing the incident’s underlying causes, security teams can improve their risk models and close security gaps. The organization can use this information to address new threats then implement new security controls to mitigate risk.

Build Trust With Clients, Customers, and Stakeholders

Transparency during data breaches builds trust with stakeholders by demonstrating professionalism and urgency. Open communication about incidents reinforces that no organization is immune to cyber threats, showcasing commitment to data protection. While the organization will remove sensitive information related to its own security, the IT security incident report provides a timeline that can act as the foundation for these communications.

 

Cyber Reporting Challenges

Reporting, like compliance, is a process that can become overwhelming, especially for understaffed security teams.

 

Gathering Information

Under the pressure of an ongoing incident, security teams need to investigate quickly. Isolation and recovery are the critical steps. They document their activities, but they have no time to organize their documentation. Once they contain the threat and recover systems, they spend time putting the puzzle pieces together.

 

Creating a timeline

In a perfect world, incident investigations start with the first alert that the attackers trigger. Across complex, interconnected systems, the activity that initiates an investigation may not be that first alert. Additionally, many alerts only provide a quick glimpse into a moment in time. For example, Sigma rules provide insight that an event occurred but often lack context, like previous or follow up events.

 

Turning data into a narrative

Alerts and ticketing system notes are simply data points. They provide insight into discrete actions. For a cybersecurity incident report, analysts need to turn these events into a narrative. For example, the system may have sent a Windows Event alert with the ID 4625, “attempt made to logon with unknown user name or bad password and failed.” However, the security analyst needs to translate that “what happened” into the “why it matters.”

 

Using sensitive environment data

Although large language models (LLMs) can turn raw data into a narrative, cyber incident report data contains sensitive information, including user IDs or internal identifiers. Unfortunately, feeding data into a public LLM makes that information part of the technology’s database, creating a data leak issue.

 

What Needs to Be in a Cyber Security Incident Report?

Since organizations use IT security reports to document and learn from incidents, reports need to include technical and non-technical information that outlines various event details.

 

Executive summary

The executive summary provides a clear, concise overview of the cybersecurity incident for a broad audience, highlighting:

  • Key finding
  • Actions taken
  • Impact on stakeholder
  • Incident ID
  • Incident summary, with type, time, duration, and affected systems/data

 

Potential Phishing Attack Timeline

 

Incident details

This section captures critical information about the incident, including:

  • Nature of threat
  • Business impact
  • Immediate actions taken
  • When/how incident occurred
  • Who/what was affected
  • Overall scope

 

Critical Events, Logs, and Assets Impacted by this Potential Phishing Attack

 

Attack vector details

Attack vector details identify the specific vulnerabilities that attackers exploited, including technical details like:

  • Open ports
  • Weak credentials
  • Phishing URLS
  • Source IP addresses for Distributed Denial of Service (DDoS) attacks

 

Systems and assets affected

This section outlines the technology assets impact, including:

  • Servers
  • Storage
  • Network device
  • User devices

 

Additionally, it details the damage that the incident causes, like data corruption, to evaluate the impact on business operations.

 

Business impact assessment

A business impact assessment evaluates the operational disruptions and data compromises resulting from the cyber incident. It reviews any

  • Financial losses
  • Regulatory implications
  • Long-term consequences

 

Incident response actions

Incident response actions highlight the steps taken from detection to remediation, including

  • Preparation
  • Containment
  • Recovery

 

Detailing these activities can identify areas of improvement that enable the organization to update controls.

Communication and notification logs

Communication and notification logs show how the organization shared information about the incident for compliance and accountability purposes. These logs detail communications with all affected parties informed, including

  • Internal teams
  • External stakeholders
  • Regulatory authorities

 

Conclusions

In the conclusions, the cybersecurity incident report provides a comprehensive overview of the event, its impact, and insights for future prevention.

 

Graylog Security: Responsible AI for Automating IT Security Incident Reporting

Reading every log generated during a security incident is overwhelming, but the individual logs are only limited pieces of discrete information. To gain full visibility into an incident, you need to aggregate the data and understand the timeline.

 

With Graylog Security, you can create AI-generated incident reports using your organization’s log data while maintaining control and security over the information in the logs. At the click of a button, our AI interface analyzes all the logs and provides a report based on what it found, what it sees happening based on the data, and recommendations for mitigating the issue. Since all data you need remains in your Graylog deployment or in Data Warehouse, you maintain control, security, and privacy over your most sensitive environment data.

About Graylog  
At Graylog, our vision is a secure digital world where organizations of all sizes can effectively guard against cyber threats. We’re committed to turning this vision into reality by providing Threat Detection & Response that sets the standard for excellence. Our cloud-native architecture delivers SIEM, API Security, and Enterprise Log Management solutions that are not just efficient and effective—whether hosted by us, on-premises, or in your cloud—but also deliver a fantastic Analyst Experience at the lowest total cost of ownership. We aim to equip security analysts with the best tools for the job, empowering every organization to stand resilient in the ever-evolving cybersecurity landscape.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

What’s New in Thinfinity® Workspace 8: Elevating Secure Remote Access and Cloud Administration

Introduction

Thinfinity Workspace 8 takes remote access, virtualization, and application delivery to a new level with an array of powerful new features and enhancements. The latest version introduces advanced security, improved cloud and resource management, and expanded integration capabilities, solidifying its position as a comprehensive Universal Zero Trust Network Access (ZTNA) solution. This article explores the new functionalities in Thinfinity Workspace 8, from security updates and cloud support to enhanced remote privilege access management (RPAM) and resource reservation features, along with new tools like PKI certificate support, Thinfinity Desktop Client, Thinfinity Drive, and an improved Web Application Gateway (WAG) for internal applications.

1. Security Enhancements: Transforming Thinfinity® Workspace into a Universal ZTNA Solution

Thinfinity Workspace 8 builds on its already robust security foundation by implementing Universal ZTNA (Zero Trust Network Access) principles. This approach eliminates implicit trust, verifying every access request based on identity, and context. Universal ZTNA in Thinfinity Workspace 8 means that each connection undergoes continuous verification, ensuring only authorized users have access to specific resources. With this Zero Trust model, security is no longer confined to the perimeter; it is integrated into every connection, whether from internal or external networks.

Key security improvements include:

  • Multi-Factor Authentication (MFA): Ensuring user identity verification through a combination of credentials and secondary verification methods.
  • Granular Access Controls: Role-based access policies, allowing administrators to control permissions based on user roles and organizational needs.
  • Real-Time Monitoring and Analytics: Continuous session monitoring with real-time analytics to detect and respond to potential security threats proactively.
    These enhancements allow Thinfinity Workspace to meet stringent security demands, offering an effective and scalable alternative to VPNs for both internal and external access.

2. Cloud Management and Expanded Hypervisor Support

Supported Clouds and Hypervisors:

  • Public Clouds: Thinfinity Workspace 8 integrates seamlessly with major public cloud providers, including AWS, Microsoft Azure, Ionos cloud and Google Cloud, allowing organizations to leverage cloud-native benefits while maintaining secure access and centralized management.
  • Private Clouds: For organizations that require more control and compliance with regulations, Thinfinity supports private cloud setups, ensuring data sovereignty and security.
  • Hypervisors: Thinfinity Workspace 8 expands its compatibility with popular hypervisors such as VMware, Hyper-V, and Proxmox. This compatibility allows organizations to continue using their existing virtualization infrastructure, enabling a smooth transition to Thinfinity Workspace 8 without the need for extensive reconfiguration.

The extended Cloud Manager empowers IT teams to manage virtual desktops, applications, and resources across multi-cloud and hybrid cloud environments with ease, improving efficiency and reducing overall infrastructure costs.

Cloud and hypervisor support options in Thinfinity Workspace 8, showing AWS, Azure, Google Cloud Platform (GCP), Ionos, vSphere, and Hyper-V.

3. Advanced Remote Privilege Access Management (RPAM) and Resource Reservation

Remote Reservation (RPAM) Features →

Thinfinity Workspace 8 strengthens security and access control through enhanced Remote Privilege Access Management (RPAM), adding an extra layer of security on top of Role-Based Access Control (RBAC). RPAM is designed to secure privileged access to critical systems, ensuring that users can only access the specific resources they need for the precise time they need them. Key RPAM features include:

  • Granular Control Over Access Times and Permissions: Administrators can control not only which resources can be accessed but also when, adding another layer of security and operational flexibility.
  • Approval Workflows: Includes support for both manual and automatic approval workflows, allowing for structured management of privileged access requests.
  • Detailed Audit Logs: Every approval request, granted access, and modification is logged, creating a comprehensive audit trail for tracking and security purposes.
  • Session Recording and Auditing: All privileged sessions are recorded and auditable, providing a detailed activity trail to support compliance and enable thorough security reviews.

Additionally, Thinfinity Workspace 8 introduces Resource Reservation capabilities, allowing users to reserve specific resources, such as virtual desktops or applications, for scheduled time periods. This feature is particularly valuable in high-demand environments, where resource allocation must be managed carefully to ensure availability for all users. Resource reservation enables efficient utilization, avoids bottlenecks, and ensures that high-priority tasks have guaranteed access to necessary resources.

4. Advanced User Mapping System for Seamless SSO Across Domains and IDPs

One of the standout features in Thinfinity Workspace 8 is its Advanced User Mapping System, which simplifies identity management and enhances security across multiple domains and identity providers (IDPs). This system enables seamless Single Sign-On (SSO) across various domains and integrates with leading identity providers like Azure AD, Okta, and Google Workspace.
The user mapping system allows organizations to unify authentication across diverse environments, ensuring that users can securely access all necessary resources without needing multiple logins. Furthermore, Thinfinity Workspace 8 supports Passwordless Authentication, using methods such as biometrics and PKI certificates, which strengthens security and enhances the user experience by reducing reliance on passwords. This approach minimizes risks associated with password theft and enhances productivity by streamlining the authentication process.
With the Advanced User Mapping System, organizations gain a centralized, secure, and user-friendly approach to identity and access management, making Thinfinity Workspace 8 an even more compelling choice for enterprises with complex user environments.

5. New Features for Enhanced Functionality and User Experience

Thinfinity Workspace 8 brings several new tools and features designed to expand its functionality and improve the user experience. These include support for PKI certificates, the new Thinfinity Desktop Client, Thinfinity Drive for file management, and enhancements to the Web Application Gateway (WAG) for accessing internal web applications.

PKI Certificate Support

Thinfinity Workspace 8 now supports Public Key Infrastructure (PKI) certificates, adding an extra layer of authentication and encryption for secure communications. PKI certificates allow organizations to implement client certificates for user authentication, ensuring that only verified devices can access the network. This feature enhances security for industries with stringent data protection requirements, such as finance, healthcare, and government.

Thinfinity® Desktop Client

In addition to browser-based access, Thinfinity Workspace 8 introduces the Thinfinity Desktop Client, a dedicated application that provides a more stable and high-performance experience for users who frequently connect to remote desktops and virtual applications. This client is designed for users who require seamless, uninterrupted access, offering reduced latency and faster response times. The Thinfinity Desktop Client supports both Windows desktops and virtual applications in seamless mode, allowing virtual applications to run as if they were native applications on the user’s device. Additionally, it enhances productivity and flexibility by supporting a wide range of peripherals and advanced authentication methods, even in restrictive network environments. Key features include:

  • Seamless Application Virtualization: Enables virtual applications to operate as if they were local programs, providing a smooth user experience.
  • Extended Peripheral Support: Supports printing, scanners, USB cameras, USB drives, and other peripherals, ensuring full device functionality.
  • Advanced Authentication: Integrates with smart cards, YubiKeys, and other advanced authentication methods, enhancing security.
  • USB Redirection: Provides USB redirection for all peripherals connected to the user’s machine, allowing full peripheral functionality on the remote desktop.
    The Thinfinity Desktop Client’s robust capabilities make it an ideal solution for users needing a secure, high-performance connection to virtual resources with extensive peripheral integration and seamless application access.
Peripheral support in Thinfinity Workspace 8, including USB devices, printers, webcams, and scanners for remote access integration.

Thinfinity® Drive

Learn More about Thinfinity Drive →

The new Thinfinity Drive feature in Thinfinity Workspace 8 significantly enhances file management, allowing users to access and synchronize files across multiple devices directly within the platform. Thinfinity Drive provides seamless integration with both local and cloud storage solutions, enabling real-time file access, efficient collaboration, and data consistency. This feature is especially valuable for remote and hybrid teams, offering a centralized, secure solution for managing shared files and ensuring smooth workflows. Key features include:
  • Concurrent User Support for File Systems: Allows multiple users to access and manage shared files simultaneously, supporting collaborative environments.
  • Out-of-Session Sync: Keeps files synchronized even without an active user session, ensuring up-to-date access across devices.
  • Individual Drive Mappings: Enables personalized drive mappings for each user, allowing secure, organized file management based on user roles or needs.

Thinfinity Drive delivers a reliable and flexible file management solution that supports productivity and collaboration across distributed teams, providing consistent access to essential files in any environment.

Upgraded Web Application Gateway (WAG) for Internal Web Applications

Learn More about Securely Access Internal Web Applications Without a VPN  →

Thinfinity Workspace 8 introduces an upgraded Web Application Gateway (WAG), providing secure access to internal web applications without the need for traditional VPNs. This optimized WAG now supports a broader range of internal applications, including operational technology (OT) applications like alarm systems and programmable logic controllers (PLCs). It enables faster, more secure access for remote users, leveraging Zero Trust principles to allow direct, controlled access to intranet applications while minimizing security risks and enhancing the user experience.

With the new WAG, employees can seamlessly and securely access essential internal resources, such as project management tools, CRM systems, HR portals, and critical OT applications, from any location. This solution eliminates the need for complex VPN configurations, ensuring robust security without compromising performance or accessibility.With the new WAG, employees can seamlessly and securely access essential internal resources, such as project management tools, CRM systems, HR portals, and critical OT applications, from any location. This solution eliminates the need for complex VPN configurations, ensuring robust security without compromising performance or accessibility.

Extended Web Administration Capabilities, REST API & Advanced Cloud Automation

Thinfinity Workspace 8 introduces a suite of powerful new tools designed to streamline administration, automate workflows, and optimize cloud management. These features make it easier for IT teams to configure, monitor, and manage resources across diverse environments, whether on-premises, hybrid, or cloud-based. With extended web administration capabilities, an enhanced REST API for automation, and advanced cloud automation features, Thinfinity Workspace 8 empowers administrators to maintain greater control and operational efficiency.

Extended Web Administration Capabilities

The updated web-based administration console in Thinfinity Workspace 8 provides IT teams with an intuitive, centralized interface for managing all aspects of the platform. This enhanced console simplifies resource management, user access configuration, and monitoring, offering real-time insights and streamlined control.

  • Centralized Dashboard: A unified dashboard allows administrators to view and manage all active sessions, user activities, and resource statuses, providing real-time visibility into system health and performance.
  • Simplified Resource Configuration: IT teams can easily configure virtual desktops, applications, and other resources, reducing setup time and minimizing manual errors.
  • User Access Management: Role-based access and permissions can be set directly through the console, allowing quick adjustments to user privileges and access to sensitive resources.
  • Detailed Audit Logs: Administrators can access comprehensive logs to monitor changes, track user activities, and meet compliance requirements with ease.

This streamlined web interface enables administrators to oversee the Thinfinity Workspace environment from a single console, making day-to-day management more efficient and user-friendly.

Enhanced REST API for Automation

Learn More about Thinfinity Remote Workspace  →

Thinfinity Workspace 8 expands its REST API capabilities, offering deeper integration and automation options that allow IT teams to integrate Thinfinity Workspace into broader IT workflows and systems. This API enhancement facilitates seamless communication between Thinfinity and other tools in the organization, creating a more cohesive and automated management environment.

  • Automated User Provisioning: The REST API supports automated provisioning and de-provisioning of user accounts, allowing administrators to integrate Thinfinity with identity management systems for real-time updates.
  • Resource Management Automation: Administrators can programmatically configure virtual desktops, applications, and access permissions, reducing the need for manual intervention.
  • Customizable Alerts and Monitoring: IT teams can create custom alerts and automated monitoring scripts through the API, receiving notifications when specific events occur, such as resource outages or unusual user activity.
  • Integration with DevOps and ITSM Tools: The enhanced API enables Thinfinity to integrate with DevOps and IT Service Management (ITSM) platforms, supporting automated ticket creation, incident response, and workflow management.

The enhanced REST API empowers organizations to automate repetitive tasks, streamline operations, and integrate Thinfinity Workspace with their broader IT ecosystem, reducing administrative overhead and improving response times.

Advanced Cloud Automation Features

Cloud Manager Features  →

With Thinfinity Workspace 8, cloud automation capabilities are taken to a new level, allowing organizations to dynamically manage cloud resources for improved scalability, cost efficiency, and performance. These features support more efficient use of cloud infrastructure and enable Thinfinity Workspace to adapt to changing workloads in real time.

  • Dynamic Resource Scaling: Thinfinity Workspace can automatically scale resources based on demand, adjusting virtual desktop and application capacity as usage fluctuates to optimize performance and reduce costs.
  • Automated Cloud Deployments: Administrators can set up automated deployments for virtual desktops, applications, and storage in the cloud, significantly speeding up provisioning and simplifying cloud management.
  • Cloud Cost Management Tools: Advanced analytics track cloud resource usage and costs, enabling IT teams to optimize configurations, monitor expenditures, and prevent over-provisioning.
  • Multi-Cloud Integration: Thinfinity Workspace 8 supports multiple cloud providers, allowing seamless switching and failover between AWS, Azure, Google Cloud, and private clouds. This flexibility enables organizations to balance workloads across environments and enhance availability.

These advanced cloud automation features ensure that Thinfinity Workspace operates efficiently across various cloud environments, making it an ideal solution for organizations with complex multi-cloud or hybrid infrastructures.

Conclusion: Embracing the Future of Secure, Flexible Remote Access with Thinfinity Workspace 8

Thinfinity Workspace 8 represents a significant leap forward in secure remote access and virtualization, offering robust new features that align with the evolving needs of modern enterprises. By embracing Universal ZTNA principles, expanding cloud and hypervisor support, enhancing RPAM and resource reservation, and introducing new tools like PKI certificates, the Thinfinity Desktop Client, Thinfinity Drive, and an improved Web Application Gateway, Thinfinity Workspace 8 empowers organizations with a secure, scalable, and flexible platform for today’s remote and hybrid work demands.
These advancements position Thinfinity Workspace 8 as a cutting-edge solution for companies looking to elevate their remote access infrastructure, ensuring a seamless user experience while maintaining strict security and control over digital assets. Whether you’re optimizing cloud environments, securing privileged access, or streamlining resource management, Thinfinity Workspace 8 delivers the capabilities to meet your organization’s unique needs, setting a new standard for secure and efficient remote work.

About Cybele Software Inc.
We help organizations extend the life and value of their software. Whether they are looking to improve and empower remote work or turn their business-critical legacy apps into modern SaaS, our software enables customers to focus on what’s most important: expanding and evolving their business.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

Parallels RAS 20 最新版本現已推出！

親愛的合作夥伴，

我們非常高興向您宣布 Parallels RAS 20 現已推出！

這個最新版本帶來了強大的新功能，大幅提升了靈活性、安全性，並改善了用戶和管理員的操作體驗。除了功能增強，還進行了關鍵修復和支援改進，讓您的客戶能享有更高的安全性和順暢的使用體驗。

以下是一些主要更新，可供您與客戶分享：

  • 順暢的本地與遙距應用程式啟動： 在同一 Parallels Client 工作空間中並排運行本地和遙距應用程式，減少連接延遲，簡化存取流程
  • 增強的 AWS 支援： 在 AWS 上的多個可用區中部署主機，實現更高的可用性和系統靈活性。
  • 改善 Windows 365 整合：在 Cloud PC 上交付未本地安裝的應用程式，結合雲端與本地應用程式的優勢，提供更統一的使用體驗。

立即瀏覽 Version 2 網站 獲取更多資訊，率先向您的客戶介紹這些令人興奮的更新！千萬別錯過！

感謝您的一路支持，如有任何問題，請隨時與我們聯繫。

誠摯問候，
Version 2

IT Security Myth Clarification and Best Practices

Have you ever wondered if your business is truly at risk of a cyberattack? It’s a common misconception to think that criminals target only large corporations or high-profile entities. Many believe that their business, whether large or small, is less likely to attract the attention of sophisticated hackers. 

However, this assumption is misleading. Cybercriminals don’t select their targets based on the size of the business; they seek out vulnerabilities and weaknesses that can be exploited. Often, businesses with fewer resources or weaker security measures are seen as easier targets.

IT Security Best Practices
Dispelling IT Security Myths and Misconceptions

In this blog, we’ll address and disprove prevalent myths about security stance, and provide an IT security best practices checklist to strengthen your defenses. From a multi-layered security approach to endpoint security and regular security assessments, these practices are designed to help you build a resilient security framework and protect your business from all kinds of security threats.

Revealing the Numbers: IT Security Statistics You Must Know

StatisticPercentage
Small businesses going out of business after a cyberattack60%
Data breaches caused by human error95%
Data breaches motivated by financial gain93%
Cyber breaches targeting companies with fewer than 1,000 employees46%
Source[1]

Dispelling IT Security Myths and Misconceptions

Before diving into IT security practices, it’s important to debunk some common myths that can undermine your efforts. Many businesses mistakenly believe small companies are too insignificant to be targeted or that traditional security measures are enough to fend off sophisticated phishing attempts. Addressing these misconceptions is key to understanding how to strengthen your defenses and maintain a strong security posture for your business.

Myth 1: “We’re Too Small to Be a Target”

Cybercriminals often target small and medium-sized businesses because they perceive them as having weaker security defenses. The assumption that “small” means “safe” is misleading. In reality, smaller businesses can be significant targets due to their potentially less sophisticated security measures. Attackers look for vulnerabilities, and if your defenses are not strong enough, your business could be an attractive target.

Myth 2: “Traditional Security Measures Are Enough for Phishing Protection”

Basic security measures, such as standard email filters, often fall short when it comes to sophisticated phishing attacks. Hackers continuously evolve their tactics, creating increasingly convincing phishing schemes that can bypass traditional defenses. To effectively combat these threats, advanced phishing protection tools and techniques are necessary. These include machine learning algorithms and behavioral analysis that can detect and block sophisticated phishing attempts.

Myth 3: “We Have Antivirus Software, So We’re Safe”

Relying solely on antivirus is not sufficient for comprehensive protection. Modern security threats are complex and often evade traditional antivirus solutions. A multi-layered security approach is essential, incorporating additional tools such as Endpoint Protection and Response (EDR) solutions, real-time threat detection, and data encryption. This multifaceted strategy ensures a more robust defense against various types of cyber threats.

Myth 4: “Cybersecurity Is Only an IT Issue”

Cybersecurity is not just an IT responsibility, it is a critical business-wide concern. Effective security requires engagement and awareness from all departments within the organization. Everyone, from executives to front-line employees, must understand their role in maintaining security. This includes participating in organization-wide training, adhering to security policies, and being alert about potential threats.

Myth 5: “Compliance Equals Security”

Meeting regulatory compliance requirements is an important aspect of security, but it does not guarantee full protection against all threats. Compliance often focuses on specific standards and may not address all potential vulnerabilities. To achieve comprehensive security, businesses need to implement additional measures beyond regulatory requirements, including advanced security solutions and continuous monitoring and updates.

Myth 6: “UEM is Only for Large Enterprises”

There’s a common misconception that Unified Endpoint Management (UEM) solutions are only relevant for large businesses. In reality, UEM provides significant benefits for businesses of all sizes. UEM solutions offer scalable, cost-effective management of all endpoints, ensuring security policies are enforced, devices are compliant, and sensitive data is protected. SMBs can leverage UEM to improve security and streamline device management efficiently.

IT Security Best Practices for Strong Defense

Now that we’ve debunked some common security myths, let’s dive into the essential IT security best practices that can help strengthen your business’s defenses.

1. Multi-Layered Security Approach

Enforcing a multi-layered security strategy to create a strong defense against diverse threats is important. Start with firewalls to control network traffic, deploy antivirus software for malware protection, and use encryption to safeguard sensitive data both at rest and in transit. Regularly update these layers to adapt to evolving threats and ensure each component integrates easily with others for optimal protection.

2. Unified Endpoint Management (UEM)

Adopting a UEM solution to efficiently manage and secure all endpoints within your business is highly beneficial. Configure UEM to enforce security policies such as password complexity, encryption, and remote wipe capabilities. Utilize UEM dashboards to monitor device compliance, detect potential security issues, and respond quickly to incidents, ensuring all endpoints meet your security standards.

3. Regular Security Assessments

Schedule and conduct regular security assessments, including vulnerability scans, risk assessments, and security audits. Utilize automated tools to identify potential vulnerabilities and conduct manual reviews to uncover hidden risks. Review the results with your IT team to prioritize and address issues, and update your security measures based on the findings to continually strengthen your defenses.

4. Advanced Phishing Protection

Implement advanced phishing protection solutions that go beyond traditional email filters. Use machine learning and behavioral analysis to detect suspicious emails and malicious links. Train employees to recognize phishing attempts and employ multi-factor authentication (MFA) to add an additional layer of security for accessing critical systems.

5. Real-Time Threat Detection

Deploy real-time threat detection systems to monitor network and system activity continuously. Use intrusion detection systems (IDS) and intrusion prevention systems (IPS) to identify and respond to anomalies in real time. Configure alerts to notify your IT team of potential threats immediately, enabling prompt investigation and response to mitigate risks effectively.

6. Endpoint Protection and Response (EDR) Tools

Install EDR tools on all endpoints to provide comprehensive monitoring, detection, and response capabilities. Configure EDR to track endpoint activities, detect malicious behavior, and automate responses to known threats. Regularly review EDR reports to identify patterns and refine your security strategy based on the insights gained from endpoint data.

7. Data Encryption and Backup

Implementing data encryption to protect sensitive information from unauthorized access can be very helpful. Use strong encryption standards for both data at rest (stored data) and data in transit (data being transmitted). Set up regular backups to ensure that critical data can be restored in the event of a breach or loss. Test backup procedures periodically to verify data integrity and recovery processes.

8. Regular Software Updates and Patch Management

Establish a routine for applying software updates and patches to address known vulnerabilities. Use automated patch management tools to streamline the process and reduce the risk of delays. Monitor for new updates and security advisories, and ensure timely deployment across all systems and applications to prevent exploitation of unpatched vulnerabilities.

9. Monitor and Audit Security Posture

Continuously monitor your security posture using security information and event management (SIEM) systems and regular audits. Analyze security logs and audit reports to identify trends, potential weaknesses, and compliance issues. Use the insights gained to make informed decisions about improving security measures and address any gaps identified during the monitoring process.

10. Organization-Wide Training

Develop and deliver comprehensive security training programs for all employees. Include topics such as identifying phishing attempts, understanding data protection policies, and following incident response procedures. Conduct regular training sessions and simulations to reinforce knowledge and ensure employees stay updated on the latest security practices and threats.

Strengthening Your IT Security

Whether you’re a small business or a larger enterprise, the steps you take now to secure your systems, data, and network can make all the difference. It’s time to adopt an active stance regarding security. Review your current practices, identify any gaps, and ensure that you’re not only meeting compliance requirements but going beyond them to address potential vulnerabilities.

Start putting IT security standards and best practices into action by leveraging solutions like Veltar to manage and secure your endpoints effectively.

Veltar provides a comprehensive endpoint security solution that safeguards your data across all devices. With unified endpoint security and advanced threat protection, Veltar ensures your data remains encrypted both at rest and in transit.

Regularly updating your security measures with Veltar will help you stay ahead of emerging threats. By doing so, you’ll protect your business and lay the groundwork for sustainable growth.

Consult our product experts to learn more about how Veltar can enhance your endpoint security strategy.

About Scalefusion
Scalefusion’s company DNA is built on the foundation of providing world-class customer service and making endpoint management simple and effortless for businesses globally. We prioritize the needs and feedback of our customers, making sure that they are at the forefront of all decision-making processes. We are dedicated to providing comprehensive customer support services, and place emphasis on customer-centric thinking throughout the organization.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

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