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新的 DMARC 要求:改變託管服務供應商 (MSP) 保護中小企業 (SMB) 的遊戲規則

重點摘要:

  1. 收緊的 DMARC 要求正在改變電子郵件安全格局,促使託管服務供應商 (MSP) 必須調整策略,以更有效地保護中小型企業 (SMB) 客戶。
  2. 電子郵件依然是網絡犯罪的主要攻擊途徑,若未妥善執行 DMARC 協議,SMB 將面臨更高的網絡釣魚、欺詐和商業電子郵件入侵 (BEC) 風險。
  3. MSP 必須利用先進的工具和平台,如 Guardz 的 AI 驅動網絡安全解決方案,來提供全面的電子郵件保護,確保符合最新的 DMARC 要求,並減少新興威脅的風險。

威脅頻繁的環境下,電子郵件安全的重要性

在當前的數位時代,電子郵件已成為商業溝通的核心。然而,它同時也是網絡犯罪的首要目標。對於中小型企業 (SMB) 來說,一次成功的網絡攻擊可能導致重大的財務損失,甚至癱瘓整個業務運營。因此,託管服務供應商 (MSP) 在協助 SMB 保護其 IT 基礎設施方面擔當著關鍵角色,而電子郵件安全無疑是其中的重點之一。

儘管安全技術不斷進步,電子郵件安全依舊是個挑戰。根據 Egress 的研究,2023 年 94% 的企業曾遭受網絡釣魚攻擊,特別是 SMB 由於資源有限且缺乏安全專業知識,成為主要目標。雖然市面上已有安全郵件閘道器和垃圾郵件過濾器等解決方案,但電子郵件安全的核心在於執行 DMARC(基於域的消息驗證、報告與一致性)等策略。DMARC 是一種驗證從域發送郵件合法性的機制,可有效防止電子郵件欺詐、網絡釣魚和其他相關攻擊。

DMARC 的功能及其重要性

DMARC 協議旨在加強現有的電子郵件驗證技術,如 SPF(發件人政策框架)和 DKIM(域名密鑰識別郵件)。DMARC 通過允許域所有者設定策略,決定電子郵件伺服器如何處理未經驗證的郵件,這些策略可允許郵件通過、將其隔離或直接拒絕郵件。這使企業能夠更好地控制可疑郵件的處理方式。

DMARC 尤其重要,因為網絡釣魚攻擊日益複雜,越來越難以識別。根據最新數據,90% 的網絡攻擊都是由網絡釣魚郵件引發的。如果沒有妥善執行 DMARC,欺詐郵件很容易進入員工的收件箱。隨著攻擊者利用越來越精密的社會工程手段,DMARC 策略的有效性已成為各類企業的基本需求。

DMARC 的新要求及變化

2024 年引入了新的 DMARC 執行要求,旨在透過加強電子郵件驗證政策,建立更安全的電子郵件環境。這些變更對於管理 SMB 網絡安全的 MSP 尤為重要,MSP 需要採取更加嚴格的措施,確保其客戶不僅符合這些新要求,還能更好地防範不斷演變的網絡威脅。

DMARC 實施的主要變更:

  1. 全面執行 DMARC 政策的普及

    根據新規定,域名擁有者被鼓勵從「監控」(p=none) 模式轉向「強制執行」模式 (p=quarantine 或 p=reject)。這樣的轉變旨在減少未經驗證的電子郵件進入收件箱的機會。許多公司企業過去只採用「監控」模式,僅觀察郵件行為,而不主動阻止欺詐或未授權的郵件,這次變更對這些公司企業來說是一次重大調整。

  2. 強制性報告

    DMARC 更新引入了一項新的要求,域名擁有者必須生成電子郵件驗證結果的報告。這些報告為 MSP 提供了寶貴的數據,幫助他們了解有多少郵件被偽造及其來源,從而能夠採取主動措施。

  3. 更嚴格的第三方服務指南

    許多公司企業依賴第三方服務(如行銷平台或 CRM 工具)來代表其發送電子郵件。新 DMARC 指南強調,MSP 必須確保這些第三方服務正確配置,以符合域名的驗證政策。未正確配置的服務可能會導致合法郵件被拒絕。

MSP 的影響:應對新的 DMARC 要求

對於管理中小型企業 (SMB) 網絡安全的 MSP 來說,新的 DMARC 要求要求他們改變方式。電子郵件仍是主要的攻擊途徑,缺乏嚴格的 DMARC 政策會使 SMB 暴露於重大風險之下。以下是這些變更對 MSP 的影響以及如何應對:

  1. 更嚴格的執行帶來更強的保護

    MSP 必須確保他們的 SMB 客戶不再僅使用「監控」模式的 DMARC 政策。過去,由於擔心郵件送達率,許多 SMB 抵制全面執行,但隨著 DMARC 指南的更新,風險加劇,拒收政策能顯著減少欺詐郵件,並提高整體安全性。

  2. 自動化 DMARC 報告:新標準

    SMB 可能缺乏理解複雜 DMARC 報告的能力,MSP 需要提供自動化報告服務,幫助分析電子郵件驗證結果並標記潛在安全風險。這項服務使 SMB 能夠保持合規,同時解決安全漏洞,且不會過度消耗資源。

  3. 防範網絡釣魚和 BEC 攻擊

    網絡釣魚仍是網絡犯罪分子常用的攻擊手段。通過執行更嚴格的 DMARC 政策,MSP 可以防止攻擊者偽造 SMB 客戶的域名,顯著降低網絡釣魚和 BEC 攻擊的風險。研究表明,擁有有效 DMARC 政策的公司,網絡釣魚成功率可降低 77%。

  4. 確保第三方服務的合規

    SMB 經常依賴第三方服務來發送電子郵件,MSP 必須確保這些服務與 SMB 的 DMARC 政策保持一致,避免合法郵件被攔截。這需要審查並更新 SPF 和 DKIM 記錄,以納入授權的第三方發件人。

MSP 為何應立即行動

新的 DMARC 要求不僅是為了合規,更是為了建立更安全的電子郵件環境。如果 MSP 未能落實這些變更,可能讓其客戶暴露在基於電子郵件的攻擊之中,後果可能極為嚴重。由於 SMB 的安全基礎設施有限,MSP 必須主動採取行動,提升電子郵件安全性。

不合規的成本

不遵守 DMARC 強制執行規定,可能會給 SMB 帶來嚴重的財務後果。BEC 攻擊正持續增加,根據報告顯示,成功的 BEC 攻擊對 SMB 的平均損失為 90,000 美元。此外,網絡釣魚或欺詐攻擊造成的聲譽損害可能持續很久,削弱客戶信任並導致業務損失。

避免停機和生產力下降

欺詐郵件進入收件箱後,通常會導致帳號被盜用、惡意軟件感染,甚至勒索軟件攻擊。這些事件會導致業務中斷,員工無法訪問關鍵系統,或被騙將資金轉給攻擊者。DMARC 通過阻止未經驗證的郵件,從源頭減少了這些風險。

Guardz AI 原生平台:提升 MSP 和 SMB 的電子郵件安全性

在 MSP 致力於應對新的 DMARC 要求並加強 SMB 電子郵件安全時,擁有合適的工具至關重要。Guardz 提供一個 AI 驅動的網絡安全平台,專為 SMB 設計,並將電子郵件安全作為其核心組成部分。

AI 驅動的電子郵件保護

Guardz 平台利用先進的機器學習和 AI 技術監控電子郵件活動,檢測可疑模式,並自動執行 DMARC 政策。通過實時威脅情報,Guardz 能夠識別並阻止網絡釣魚和欺詐企圖。平台的自動化功能還幫助 MSP 管理 DMARC 報告,確保任何可疑活動都能及時標記和處理。

簡化 MSP

管理 Guardz 提供直觀的儀表板,使 MSP 可以輕鬆管理客戶的 DMARC 政策。該平台與第三方電子郵件服務無縫整合,確保完全遵守 DMARC 要求,同時保持郵件的可達性,簡化了 MSP 的管理流程。

全面的網絡安全解決方案

Guardz 的網絡安全服務不僅僅局限於電子郵件保護,還包括網絡監控、端點保護和漏洞管理。透過使用 Guardz,MSP 可以為其 SMB 客戶提供全面的安全解決方案,涵蓋其數位運營的各個方面。

預約與 Version 2 網絡安全專家的會議,了解該平台如何助力您的 MSP 業務。

結論

DMARC 的最新變更凸顯了電子郵件安全的重要性,特別是對經常成為攻擊目標的 SMB 來說。MSP 必須立即行動,確保其客戶完全符合這些新要求,並加強防範網絡釣魚和 BEC 等威脅。透過採用像 Guardz 這樣的先進平台,MSP 可以提供強大的電子郵件安全,幫助客戶更好地應對不斷演變的網絡威脅。

關於 Guardz

Guardz 為管理服務提供商 (MSP) 和 IT 專業人士提供一個人工智能驅動的網絡安全平台,專門設計來保護小型企業免受網絡攻擊。我們的統一檢測與響應平台能夠全面保護用戶、電子郵件、設備、雲端目錄和數據。透過簡化網絡安全管理,我們讓企業能夠專注於發展業務,同時減少安全管理的複雜性。Guardz 結合強大的網絡安全技術和豐富的專業知識,確保安全措施持續受到監控、管理和改進,預防未來的攻擊並降低風險。

About Version 2

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products. Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

How to check storage and free up disk space on your Mac

How to check storage and free up disk space on your Mac

If you ever truly loved a MacBook, you’ve gotten your heart broken by one, too. 

Apple’s longstanding MacBook line has a dream-like appeal; its stellar design sensibility suggests nearly limitless possibilities. 

Apple’s willingness to buck trends also results in some stubborn decisions. Notably, it has stripped audio jacks from iPhones, insisted on a proprietary lightning cable, and typically charges a premium for memory and hard drive space. 

When an additional 512 GB can cost $600—like the 16-inch M3 MacBook Pro—you may opt to make do with less. 

How do you free up disc space on your Mac? Read on to learn how to check storage on your Mac to avoid stuffing your hard drive to the brim. Use Parallels Toolbox for Mac and Windows to greatly simplify hard drive management—there are a ton of extra handy tools included too! 

How to check storage on your Mac 

There are a few ways to check the storage on your Mac’s hard drive. The steps differ depending on your MacOS version

Which MacOS are you running? You can check by hovering over the top menu bar, clicking the Apple icon on the far left, and then clicking About This Mac

Instructions will differ if you have Ventura or later updates, including Sonoma or Sequoia, or if you have Monterey and earlier releases. 

How to check the storage on your Mac using About My Mac 

Our first method begins with the same steps as above. Navigate to About My Mac once more. 

For Monterey and earlier: You’ll see a rectangular-shaped window with several tab options. Click Storage, and the following window will present a bar chart breaking down used and available space, sorted by file types (Like media, documents, and applications). 

For Ventura and later: These users will see a smaller About My Mac window with a single button: More Info… Once clicked, you’ll arrive at the About tab in system settings. Scroll to the bottom and click Storage Settings

Check storage on Mac

Here, you’ll spot a bar chart illustrating your current storage usage, with different file types color-coded. Red represents documents, orange denotes applications, gray describes system data, and black is for free space. 

How to check storage on your Mac through system settings 

Accessing System Settings is simple. Click the Apple icon in the top menu bar and hit System Settings

Scroll down the left-hand menu bar and click Storage. You’ll then arrive at the same Storage Settings window. 

How to free up disk space on your Mac 

Next, I’ll use the Storage Settings window to free up much-needed hard drive space. 

Below the bar chart, you’ll see a table of file types and the volume of space they occupy. Clicking the encircled i for “information” next to each will launch a pop-up detailing that category’s largest files in descending order. 

Typically, most of your space will be dedicated to apps or documents. 

Let’s look at my MacBook Pro’s hard drive. 

check files on Mac

It looks like my Applications folder is stuffed. The largest apps are either video games or office tools. To save some space, I’d probably delete the games Ultros and Terra Memoria—I already beat them anyway. 

I’ll also ditch Microsoft PowerPoint; I rarely use it, and Google Slides is free and good enough for my purposes. 

Now, I’ll navigate to my document storage tab since it’s the largest file type by far. 

Check files on mac

At the top, you’ll see Parallels Desktop, which I use to virtualize Windows 11, play Windows games, and use Windows applications

I’ll keep that, and instead I’ll delete a bunch of somewhat smaller files, such as application setup files, corrupted downloads, and already-extracted compressed files. 

And look! I saved another 5 gigabytes. 

Delete files on a Mac

Free up space on your Mac using Mac System Settings and Disc Utilities 

Apple has developed a range of simple tools to help you manage hard drive space. 

  • Optimize Command 
  • Erase Junk Mail 
  • Reduce Clutter 

Here’s how to use them to your advantage. 

Empty your Mac’s trash on a regular basis 

It’s easy to forget your trash bin. It’s hidden away and easy to overlook, and it can quickly hoover up space.  

Use Optimize Command to set your trash bin to empty every 30 days (or a time frame of your choosing). This setting automatically deletes trash bin files after 30 days. I highly recommend using it. That said, if you frequently find yourself dumpster diving for needlessly discarded files, leave it off. 

Erase junk mail using Mac System Settings 

The average inbox is positively stuffed with messages—one study found respondents held an average of 8,024 emails, with 20 percent holding 21,000 plus. 

If you’re not looking to hoard a massive volume of junk mail, you can save considerable space. 

Open Mail, then right-click the mailbox containing the most messages (whether it’s your Inbox, drafts, or Sent folder). 

Select Erase Deleted Items, then Erase Junk Mail. Voila! 

Reduce clutter with Mac system settings 

Monterey or earlier: Those still on macOS Monterey or earlier can use Reduce Clutter, a tool that helps you sort through files to determine what can be deleted. It’s halfway down the Recommendations window. 

After clicking Reduce Clutter, start by selecting Review Files

You’ll see five tabs: Large Files, Downloads, Unsupported Apps, Containers, and File Browser, which may help you decide what to delete. 

Once you select a tab, you’ll see a list of the largest associated files in descending order. If you spot an expendable file, right-click and select Show in Finder. MacOS will open the folder containing the file. Select Delete to remove it. 

Managing Your Mac’s Hard Drive Using Parallels Toolbox for Mac and Windows 

Parallels Desktop, our virtual machine solution, enables you to run Windows apps on Mac (and so much more). It also provides handy MacOS tools in Parallels Toolbox (included in your subscription).  

For instance, Clean Drive scans your hard drive for a wider array of file types and locations, including cache files, mobile app data, and iTunes temp files. 

First, download and install Parallels Toolbox. Open the Toolbox, click the Library tab at the top, and scroll down until you see Clean Drive. Once clicked, the tool will scan your drive for nine types of overlooked files and recommend deletions. 

Clean drive on a Mac

Despite just running Apple’s tools previously, I found a whopping 5.51 GB free. Time to download more games I’ll later forget to delete. 

Even the confirmation window looks slick. https://www.parallels.com/products/toolbox/ 

Save yourself energy (and stress) and get your Mac’s storage under control 

Whether you opt for more or less storage, you’ll be glad you learned how to check your Mac’s storage and how to free up disk space.  

Now go forth and continue to download mountains of .dmg files, videos, and large PDFs—that is until you need to make space for more. 

Parallels Toolbox includes a plethora of extra applications designed to make Mac management easier. With your Parallels Desktop for Mac subscription, you can access over 50+ tools!  

 

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About Parallels 
Parallels® is a global leader in cross-platform solutions, enabling businesses and individuals to access and use the applications and files they need on any device or operating system. Parallels helps customers leverage the best technology available, whether it’s Windows, Linux, macOS, iOS, Android or the cloud.

3-2-1 backup rule update: Air gap your immutable backups

For many years, the 3-2-1 backup rule has been the gold standard for ensuring the protection of business-critical data. The principle suggests organizations keep three copies of data on two different storage media, with one copy being stored offsite to ensure continuity. But in today’s world, where businesses rely heavily on cloud software-as-a-service (SaaS) data, what does “offsite” really mean?

What does offsite mean for cloud SaaS data protection? 

When the 3-2-1 backup rule was coined, “offsite” meant something very tangible: You stored your backup data somewhere other than your office (or its basement, for that matter). This created a physical “air gap,” ensuring that if your production data were compromised, your backup data remained safe and untouched outside of the domain of your primary dataset.

But what does “offsite” mean when your data is already hosted by a third-party provider like Microsoft, AWS, or Google? This question is one of the key reasons experts and analysts suggest updating the rule. In a cloud environment, “offsite” means storing your backup data on a separate infrastructure/domain. Put simply, you need to store backup data in a different cloud from your production data, creating a logical air gap, like storing backup tapes in another physical location. 

As businesses move more of their operations to SaaS solutions, they generate more data in the cloud, potentially exposing a gap in SaaS data protection by not ensuring adherence to air-gapped data protection. A key vulnerability arises when backup and production data reside within the same cloud environment. This means a single data loss event or cyberattack could compromise both production and backup data.

By definition, a backup must be taken and stored elsewhere. Amazon Web Services (AWS) defines data backup as “a copy of your system, configuration, or application data that’s stored separately from the original.” So, to have a true backup copy of production data of SaaS applications that are on AWS, for example, this backup copy would need to be stored outside of the AWS cloud.

Why analysts suggest the 3-2-1 backup rule needs an update 

With the migration to the cloud, organizations have shifted away from traditional storage methods like tape. To help face challenges like ransomware and stricter data loss protection requirements, industry analysts recommend updating the 3-2-1 rule to better frame how to protect the massive amounts of data generated in third-party, off-premises SaaS applications like Microsoft 365 and Entra ID.

They believe, given these trends, the classic 3-2-1 backup strategy may no longer be enough. Some industry analysts and experts suggest businesses consider the 4-3-2-1 or 3-2-1-1-0 backup strategies instead. (If you’d like to learn more about the 3 2 1 rule, Keepit’s CTO wrote an in-depth blog that covers how it applies to modern cloud data.)

So, what are the new backup strategies analysts recommend?

  • The 4-3-2-1 backup rule: This approach expands on the traditional rule by recommending four copies of data, potentially including a high availability (HA) copy, using three different storage types in two locations, with one copy stored offsite/in a separate administrative domain. This enhanced strategy aims to ensure better data loss protection through additional redundancy and improved recovery times in the face of cyberthreats. It adds an extra safety net of ensuring an air-gapped backup copy, reducing the chances of total data loss.
  • The 3-2-1-1-0 backup rule: The 3-2-1-1-0 strategy takes the classic rule and adds further resilience. Here, you would still maintain three copies of your data on two storage types, but also include one copy on immutable storage, which is critical for preventing ransomware from corrupting your backups. Additionally, one copy is kept offsite, outside the production environment, and there should be zero backup errors — a goal to aim for through frequent and ongoing testing and verification. 

The role of immutable backups and air gapping in SaaS data protection 

One key recommendation is the use of immutable backups. Immutable backups cannot be altered or deleted, providing an extra layer of security against ransomware. Data immutability ensures that even if systems are compromised, your data stays intact within these backups, ensuring faster, safer recoveries.

Air gapping is another crucial consideration. This involves keeping at least one copy of your data entirely isolated from your production network, preventing malware or hackers from reaching your backups. If one system is compromised, the isolation between administrative domains ensures other systems remain safe. Read why you need air gapping.

Though air-gapped systems may involve more complex multi-cloud setup, they are highly effective for long-term data protection. There are backup-as-a-service (BaaS) specialists who own and operate their own infrastructure, making it easy to deploy the new data protection strategies focused on air gapping and immutability of cloud data. 

The future of SaaS data backup

As organizations increasingly embrace SaaS applications to manage workflows and store critical data, the need for robust, cloud-optimized backup strategies will only grow. The future of SaaS data backup will likely revolve around several key advancements driven by evolving cybersecurity threats and the unique needs of cloud environments.

One significant trend is the rise of intelligent, automated backup solutions. These systems leverage artificial intelligence (AI) and machine learning (ML) to identify patterns in data usage, predict vulnerabilities, and optimize backup schedules and storage allocation. AI-driven automation ensures backups occur at the most critical times, while minimizing storage costs and streamlining recovery.

Data sovereignty concerns and privacy regulations such as GDPR and CCPA are also shaping cloud backup strategies. We can expect more solutions prioritizing compliance, allowing organizations to store data in geographically appropriate locations while maintaining backup integrity.

As multi-cloud environments become the norm, businesses will need strategies that span different cloud platforms. This diversification enhances resilience but requires solutions that can seamlessly manage data across multiple environments, ensuring quick recovery without loss. Cross-cloud replication and disaster recovery (DR) are becoming essential in this multi-cloud world.

Lastly, the integration of blockchain technology (Merkle trees) for immutable and verifiable backups plays a role in SaaS data protection’s future. Data immutability helps ensure that backup data cannot be tampered with, providing strong protection against ransomware and insider threats. 

Final remarks: Is the 3-2-1 backup rule outdated? 

The classic 3-2-1 backup rule has served businesses well for decades, but industry analysts believe the shift to cloud SaaS environments necessitates modern adaptations to the rule to help frame and clarify which elements are vital to avoid dangerous gaps in SaaS data protection. Whether following the 4-3-2-1, 3-2-1-1-0, or the 3-2-1 rule, businesses must prioritize immutability, air gapping, and cross-cloud redundancy to ensure comprehensive data protection.

Ensuring your approach to data protection incorporates immutable backups and air-gap strategies will significantly enhance your ability to prevent data loss and maintain the integrity of your cloud data backups. By adopting these best practices, you can better safeguard your data and operational resilience — even in the face of the most sophisticated attacks. 

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About Keepit
At Keepit, we believe in a digital future where all software is delivered as a service. Keepit’s mission is to protect data in the cloud Keepit is a software company specializing in Cloud-to-Cloud data backup and recovery. Deriving from +20 year experience in building best-in-class data protection and hosting services, Keepit is pioneering the way to secure and protect cloud data at scale.

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