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Monitoring functionality for data management and insights

Why you need data monitoring for cyber resilience 

Knowing what’s happening with your backup data at all times is a vital piece of the data protection puzzle, because if you can’t see changes to your data, you’re at risk.

Understanding the ever-shifting landscape of cyberthreats, navigating increasing regulatory demands, and managing complex IT environments are the daily challenges faced by IT managers, CIOs, and CISOs. Having continuous visibility into your backup data is not just an advantage: it’s a necessity. Which is why, according to a recent Enterprise Strategy Group (ESG) report, 77% of organizations rely on backup scanning.

Staying ahead requires more than just periodic check-ins. Our monitoring dashboard isn’t just a tool; it’s a vital part of your frontline defense in an era where malicious activities are ever evolving.

Continuous data monitoring serves as a proactive measure that ensures your business is not only compliant with increasing regulatory requirements, but also resilient in the face of complex IT environments where security blind spots may lurk. Beyond external threats, it’s about mitigating insider risks and acknowledging that malicious deletions don’t only occur from the outside.

Visible data makes a business resilient, and this is exactly why Keepit has security and data insights functionality built into our data protection platform. Our monitoring dashboard makes it simple and fast for you to boost your cyber resilience posture, because visible data makes a business resilient.

With Keepit’s monitoring dashboard, you gain the ability to have full visibility into what’s happening with your data environments, so you’re always informed and in control. This way, you can avoid unpleasant surprises and prevent data loss.

Let’s take a look into the Keepit monitoring dashboard.

Product overview

SaaS data protection is a key concern for most businesses because staying compliant and operational means being resilient in the face of data loss. Insights into the health of your data are key for cyber readiness.

The Keepit platform monitoring dashboard gives you powerful insights with total simplicity. From the monitoring dashboard, you can:

  • Spot trends and patterns
  • Track changes over time
  • Identify outliers and abnormal changes in data growth before they affect your business operations
  • Remain data resilient no matter what

To “just” back up data isn’t enough in a security ecosystem. You need your data protection vendor to have the ability to assist in the detection of and recovery from data loss events, such as ransomware.

Let’s look into the key features of our monitoring dashboard.

Features and benefits

With the Keepit monitoring dashboard, you get one view into multiple workloads. Get an overview of snapshot growth and changes between snapshots, such as files added, files removed (deleted), files modified, and more — in an instant via one dashboard.

Let’s highlight three key benefits

1. One platform, multi-workload awareness:

With the Keepit platform, you get the convenience and power of one dashboard reporting on numerous applications and workloads. This means you’ll quickly get accurate insights into your entire dataset in one view, rather than having to monitor multiple monitors. One look and you get an up-to-date view of all your business-critical SaaS data.

  • Use case: You’re a large enterprise leveraging many SaaS applications for increased productivity. With this increase also comes increased complexity. Consulting multiple monitors within these many workloads and applications is daunting, impractical, and time consuming. With the Keepit platform, you get one monitor across multiple workloads, such as Microsoft 365, Entra ID (formerly Azure AD), Salesforce, and Google.

2. Incremental forever approach:

We create snapshots from day 0, and we look for changes in data multiple times each day with our unique identifier architecture (hash-based Merkle Tree). This large history of snapshots provides a rich opportunity to analyze and monitor the data changes between snapshots. We will be applying this approach to identify changes in any single file or document in our upcoming model for anomaly detection.

  • Use case for anomaly detection (coming soon): Let’s say that you have a file — perhaps an important budget spreadsheet — that was never modified since it was created two years ago, but now it’s suddenly changed. When something unusual like this happens, you’ll have full visibility into that change via our monitoring dashboard.

3. Simplicity and easy-to-use platform:

Simplify the complexity of data protection monitoring with a centralized logging tool. Our monitoring dashboard creates a holistic view of cloud data usage and change/threat detection, which means enterprises, both big and small, can get their data where and when they need it.

  • Use case: Your IT team is tasked with the challenge of navigating through multiple interfaces, monitoring various workloads, and ensuring the security of critical data spread across platforms. Your IT staff spends valuable time toggling between monitors trying to identify changes and address potential security blind spots. This not only consumes time but also increases the likelihood of oversight, leaving your organization vulnerable to evolving cyber threats.With the Keepit dashboard, your IT team gains a significant efficiency boost from the simplicity of the solution. They can quickly spot trends, track changes, and identify changes across multiple workloads. This efficiency not only streamlines day-to-day operations, but also enhances productivity.

Availability

The monitoring dashboard is a dedicated tab within the Keepit solution as a key part of our effortless, secure, and reliable data protection platform. So, you don’t need to do anything extra to start benefiting from our next level data protection — it’s all included.

Conclusion

In the world of data protection, visibility into your data is non-negotiable. Keepit’s monitoring dashboard provides a convenient, no-nonsense solution for IT managers, CIOs, and CISOs who understand the value of keeping a close eye on their data — all of their SaaS data across multiple workloads — in one simple dashboard.

Gain a sense of control and confidence in an era where the fear of ransomware looms large by knowing that every change in your data is under vigilant observation. It’s the peace of mind that comes from being proactive rather than reactive. Confidence in data protection transforms into confidence in decision making, strategic planning, and ultimately, the company’s resilience in the face of cyber threats.

Interested in learning more? Visit our use cases page, or if you’re ready to take the next step, book a demo to explore the functionalities and experience the impact Keepit can have on your data security. Be sure to stay tuned to learn about our upcoming data model for anomaly detection.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About Keepit
At Keepit, we believe in a digital future where all software is delivered as a service. Keepit’s mission is to protect data in the cloud Keepit is a software company specializing in Cloud-to-Cloud data backup and recovery. Deriving from +20 year experience in building best-in-class data protection and hosting services, Keepit is pioneering the way to secure and protect cloud data at scale.

Unmasking juice jacking: the hidden cyber threat lurking at public charging stations

Imagine this: you’re at an airport, and your phone’s battery is low. You spot a public charging kiosk—perfect, right? Well, not really. Welcome to the world of juice jacking. It’s like pickpocketing in the digital age, which happens while your phone is charging at public stations.

Juice jacking is mostly bad news for people who are always on the move, like travelers or those who do business on the go. Thus, this threat is on the radar of business cybersecurity risks.

While there isn’t much data on juice jacking or recorded events that serve as a precedent, this type of attack is a potential sleeper. Interestingly, earlier in 2023, the Federal Bureau of Investigation (FBI) and the Federal Communications Commission (FCC) raised awareness about juice jacking, implying that such cases have appeared.

In this article, we’re diving into the not-so-sweet details of juice jacking. We’ll uncover what it is, how the bad actors pull it off, and how you can dodge this sneaky cyber trick. Ready? Let’s jump right in.

What is juice jacking?

Juice jacking is like a stealthy attack on a phone, tablet, or laptop. It happens when someone plugs a device into a public charging station, and sneaky software slips into it. The goal is to steal information or infect your device with malware.

Which devices are the usual targets? Phones and tablets are the top picks, but really, it’s anything that charges up through a USB port. Think about your devices—smartphones, laptops, and even some e-readers. If it charges using USB, it could be at risk.

Where is this attack most likely to happen? Airports, malls, hotels, gyms, libraries—places with public charging spots that seem helpful when your battery’s running low. Attackers know that when a battery’s dying, people don’t think about security—they just want that charge. And that’s when the attackers make their move.

The mechanics of juice jacking

Imagine the charging cable as a two-way street. Typically, we think it’s just there to send power to your device, but it can also transfer data.

But here’s the sneaky part—criminals rig the public charging stations with a so-called “skimming device”—think of it like a hidden microphone, but for data. It’s tucked away inside the USB port, out of sight, waiting to snatch the data. When someone plugs in their device, this skimmer gets busy, extracting information from it or dropping off malware like an invisible spy.

How juice jacking works

Let’s dive deeper. Juice jacking is all about two things: stealing your business data and leaving behind nasty surprises in the form of malware.

Data theft

While a device is charging in a public station, the hidden skimming device gets to work. It discreetly sifts through the device, hunting for valuable information. We’re talking emails, contacts, and even confidential business files—the juicy details that you definitely don’t want in the wrong hands. So, while you’re waiting for a battery boost, someone could also be shopping online with your credit card.

Malware installation

Having a device connected and charging, the skimmer plays the role of a malicious invader, planting unwanted malware into your device.

Malware can have many harmful effects, like discreetly spying on your business activities, interfering with your device’s operation, or even locking you out of your own files. It’s like leaving a device with a bug that keeps causing trouble long after you’ve unplugged from the charging station.

Why endpoint security matters

Endpoint security is important in the grand scheme of a business’s digital safety net. It’s like having well-trained guards at every door and window of your office in the digital dimension.

  • A study by the Ponemon Institute reveals that 68% of organizations faced one or more endpoint attacks, leading to compromised data and/or IT infrastructure.

  • According to an IBM publication, 79% of business travelers unknowingly risk exposure to attacks by using public USB ports or charging stations.

  • A 2021 global Statista survey on endpoint security visibility revealed that 73% of participants considered isolating the endpoint from the network to be crucial for effectively responding to an endpoint attack. Meanwhile, 38% believed that locking user accounts and revoking credentials were vital actions in responding to such attacks.

In essence, endpoint security is not just a part of the defense; it’s a core element. It helps cement the walls of your business’s cyber fortress, ensuring that data remains protected and business operations flow smoothly without disruptions from sneaky, malicious invaders.

Preventing juice jacking

First, knowing if you’ve fallen victim to juice jacking is tricky. The device might act weird, like slower performance or unexpected pop-ups—signs that your device has been compromised if:

  • The device consumes more battery life than usual

  • It operates at a slower speed

  • Takes longer to load

  • Crashes frequently due to abnormal data usage

If you spot unfamiliar apps or your battery drains faster than usual, those could be red flags, too.

Best practices

Protecting your device starts with some simple habits. Keep a personal charger handy—your own charger is always the safest option. Public USB charging stations? Maybe skip those if you can. They’re like candy stores for cybercriminals.

To avoid being juice jacked, follow these tips for protecting your device:

  • Steer clear of public USB charging stations

  • Refuse requests for data transfer

  • Opt for two-factor authentication or biometric login options when possible

  • Bring along a personal portable charger or battery pack with you

  • Use electrical outlets with your personal charging cable and wall charger

Technological solutions

Technology can be your ally here. Consider using USB data blockers—they let you charge without the risk of data transfer. And keep your device’s software updated; it’s like giving the device some armor against malware.

Awareness and training

Knowledge is power. The more people know about these sneaky attacks, the better. Organizations should consider conducting training sessions—they’ll make their defense game stronger. And stay updated—new tricks pop up, and keeping in the loop helps stay one step ahead.

Juice jacking and corporate security

For businesses, juice jacking is a real headache. It’s not just about one device—it could jeopardize the whole company’s data. Especially for traveling employees, staying cautious is key. A simple charge at a public station could turn into a costly data disaster.

Further readings to grow your cyber awareness

FAQ

What types of business data are most vulnerable during juice jacking?

Any data stored on your device can be at risk. This includes emails, contacts, customer information, and sensitive business documents. Basically, anything you wouldn’t want to fall into the wrong hands.

How can businesses prevent their employees from becoming victims of juice jacking?

Education is key. Make sure employees are aware of the risks associated with using public USB charging stations. Encourage the use of personal chargers and provide USB data blockers as a protective measure.

Are certain types of public charging stations riskier than others?

It’s hard to pinpoint which public charging stations are riskier, as any station could be compromised. However, stations in less secure or highly populated areas may present a higher risk.

What immediate steps should be taken if an employee suspects their device has been juice jacked?

If there is suspicion, immediately stop using the device and disconnect it from networks to prevent potential data transmission. Conduct a thorough security scan, remove unfamiliar apps, and change passwords as a precautionary step.

How can a business assess the security of a public charging station?

It’s challenging to assess the security of a public charging station on the spot. Instead, focus on equipping employees with tools and knowledge to avoid risks, such as carrying personal chargers or using USB data blockers.

Should businesses avoid the use of public charging stations altogether?

While it’s not always feasible to avoid public charging stations entirely, minimizing their use and applying protective measures, like using USB data blockers, can help mitigate risks.

Can updated or newer devices still be susceptible to juice jacking?

Yes, even the latest devices can fall victim to juice jacking. Keeping devices updated and using security tools can help protect them, but awareness and caution are crucial.

Genetic data leak, 23andMe point to credential stuffing

Hackers are selling genetic data stolen from users of the company 23andMe. The company itself says they weren’t breached, although their users’ data was used by what seems to be a single threat actor stealing personal details and genetic data. This data was then published or advertised online. 23andMe suggested that the threat actor(s) gained unauthorized access with “recycled login credentials”, a technique known as credential stuffing.

The logic is simple: Keep trying stolen username/password combinations, and eventually, they’ll work on another site. An easy solution to credential stuffing attacks? You guessed it: Multi-factor authentication (MFA). While 23andMe has offered an MFA feature since 2019, it was not made mandatory for users. With genetic and personal data at stake and up to 7 million users affected by these recent breaches, it might be time for a change in policy.

The Bleach Breach: Clorox revenue and supply chain hit

Clorox, the household cleaning giant, predicts a more than 20% drop in quarterly sales due to a cyberattack (thought to be ransomware) that caused product shortages and operational disruptions. Manufacturing, often kept running by legacy systems and sprawling workforces, suffers more cyberattacks than any other industry.

The Clorox incident is being linked to the same group responsible for the MGM and Caesars Palace hacks, discussed in our previous episode, which occurred around the same time in August 2023. “Scattered Spider” is notorious for using social engineering methods to gain access to internal systems. The Clorox Company’s share price has dropped by over 7 percent in the last month.

Wearable AI: Trendy or just trending?

Tech companies are rushing to secure the lead in wearable AI products. Meta has collaborated with Ray-Ban on a pair of high-tech glasses, enabling wearers to live stream directly from the glasses to Facebook or Instagram and voice activate Meta AI, “an advanced conversational assistant”. Jony Ive, Apple’s legendary former design lead, and OpenAI are reportedly teaming up to design the “iPhone of AI”.

Rewind.ai unveiled a neck-worn pendant that records conversations to your smartphone and creates a searchable database of life moments. Humane, imagining “a world where you can take AI everywhere”, have developed a smart device that resembles a badge or lapel pin.

The common goal here seems to be for technology to rely less on screens, to fade from view, and become all but invisible.

Stay tuned for the next episode of Cyberview.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About NordLayer
NordLayer is an adaptive network access security solution for modern businesses – from the world’s most trusted cybersecurity brand, Nord Security.

The web has become a chaotic space where safety and trust have been compromised by cybercrime and data protection issues. Therefore, our team has a global mission to shape a more trusted and peaceful online future for people everywhere.

Is ChatGPT safe?

For many, artificial intelligence was a somewhat theoretical concept until OpenAI introduced ChatGPT. Released at the end of 2022, it needed only five days to surpass 1 million users. Within a year, over 180 million people around the globe now use this chatbot. For sure, plenty of people registered on openai.com simply out of curiosity. However, the number of ChatGPT daily users for private and work purposes is growing exponentially.

Usually, it’s the OpenAI tool answering our queries, but let’s do things differently today and actually ask ourselves two fundamental questions: “How does ChatGPT work?” and “Is ChatGPT safe to use?”

What is ChatGPT, and how does it work

ChatGPT, short for Chat Generative Pre-trained Transformer, is a chatbot that uses artificial intelligence to mimic human language and conversations. It’s a large language model that pulls data from large datasets. It uses deep-learning algorithms, including neural networks, to process the information and generate almost-human-like text answering users’ queries.

ChatGPT is not the first AI-based tool that made its way into our lives. However, there’s a significant difference between OpenAI’s child and Siri or Google Assistant: ChatGPT learns from us, humans. It may sometimes produce inaccurate or even biased information, but it gets smarter and more reliable with every prompt and piece of user feedback.

Now, let’s dive into the concerns related to ChatGPT security.

ChatGPT security concerns

We can put the safety concerns related to ChatGPT into a few different categories:

  • Data security risks

To talk with ChatGPT, a user must register on the creators’ website, chat.openai.com. The platform requires your name, email address, password, and phone number to create an account, and – if you’re going for the paid version – payment details. All the mentioned data will be available to and stored by OpenAI, possibly putting you at risk in case of a data breach.

OpenAI also collects chat history, which became available for other users during the ChartGPT 9-hour outage in March 2023. Later, OpenAI released a report stating that the bug in the open-source library also allowed unauthorized users to see the beginning of someone else’s conversations, account details, and payment information (including the four last digits of credit card numbers)! The company states: “The full credit card numbers were not exposed at any time,” but the leaked data may have put the chatbot’s users in danger of social engineering or phishing attacks. And there’s no guarantee that similar data breaches won’t happen again.

  • Misuse of ChatGPT

ChatGPT can produce many lines of code at a speed humans can only dream of. No wonder it became an everyday tool for many programmers, hackers included. The chatbot can generate code to create malware or detailed instructions on how to hack a computer, which, combined with dark web forums and programming skills, may be a powerful weapon in the hands of cybercriminals.

As another example of possible misuse, the tool created by OpenAI is also known for creating text in many different styles. If it can mimic an acclaimed writer, and it can easily generate a huge number of perfectly crafted phishing emails.

  • Scam ChatGPT applications

Before releasing an Android app at the end of July 2023, ChatGPT was only available on desktops and iPhones. However, apps masquerading as ChatGPT flooded the internet, spreading malware or making people pay for services OpenAI provides for free.

Since the roll-up of legitimate apps and the removal of scam ones, the risk connected with fake ChatGPT apps has decreased. Still, if you’re asking yourself, “Is ChatGPT safe to download?”, the answer is “Yes, but only from a reliable source.”

  • Spreading misinformation

ChatGPT is trained with vast amounts of data, including books, articles, and websites, and it reflects the opinions shared by the authors. It can generate text containing false or misleading information that may lead to prejudice and bias. In times of “fake news,” it’s vital to cross-check data. ChatGPT is no exception.

ChatGPT security measures

OpenAI seems to take ChatGPT security seriously. The company has implemented several measures to ensure the safety of chatbot users and their private information.

Access control: OpenAI limits access to its models and data to a select group within the organization to prevent data breach or misuse.

Encryption: Communication and data storage related to ChatGPT and other OpenAI models are encrypted to protect against unauthorized interception or access.

Monitoring and logging: OpenAI monitors ChatGPT usage and responds to any unusual or unauthorized activity.

Regular audits and assessments: The creators of ChatGPT conduct regular security audits and assessments to identify and address vulnerabilities, including internal and external reviews, to ensure a comprehensive evaluation.

Collaboration with security researchers: OpenAI also collaborates with the broader security research community, encouraging responsible disclosure of identified vulnerabilities.

User authentication: Users interacting with OpenAI’s most famous creation are required to authenticate their identities.

Compliance with regulations: OpenAI complies with relevant data protection and privacy regulations that ensure appropriate and secure data handling. Details and the company’s policies can be found on trust.openai.com.

Addressing bias: Bias in AI models can emerge from the data they are trained with and can reflect and perpetuate existing societal biases. OpenAI claims to train ChatGPT on diverse data sets that represent a wide range of perspectives and backgrounds. It also develops bias mitigation methods to identify and reduce biases in the chatbot’s answers.

How to use ChatGPT safely

ChatGPT’s security raises many questions and it certainly is not bulletproof. Check out our tips on how to stay protected while using OpenAI’s chatbot.

1. Avoid fake websites and apps

Always interact with ChatGPT via its website chat.openai.com, or its official mobile app. The fake applications may harvest your data, make you pay for functions that are supposed to be free, or even install malware on your device.

2. Secure your account with a strong password

Your account information and chat history are only as safe as your password. It should always contain more than eight characters, including upper- and lowercase characters and symbols. Use the online Password Generator to create complex and random login credentials and check how secure your current password is. Or, choose the easier way to safety: set up and manage login credentials in the NordPass password manager.

3. Don’t share personal information or content

Interactions with ChatGPT are not private. OpenAI can use your chat history for research and model improvement purposes which is why you should never share your personal, confidential, or sensitive information, such as passwords or financial details. Also, be cautious when discussing personal or sensitive topics, especially if they can lead to identifying you.

4. Cross-check the information and be aware of bias

ChatGPT reflects the opinions and biases of the data sets it’s been trained with. That’s why you should always cross-check the information the chatbot serves you with reliable sources and approach them with a healthy dose of skepticism.

5. Report issues

Provide feedback to OpenAI if you encounter any issues, biases, or inappropriate behavior with ChatGPT. To do that, log in to your account and use the “Help” button to start a conversation. If you don’t have an OpenAI account or can’t log in, go to help.openai.com and select the chat bubble icon in the bottom right.

FAQ

What is ChatGPT doing with my data?

OpenAI uses personal information to provide, maintain, improve, and analyze ChatGPT. The company also develops new programs and services based on user data and carries out business transfers. Note: According to its privacy policy, OpenAI may, in some instances, provide user data to third parties without further notice.

Does ChatGPT record data?

Yes, ChatGPT saves and stores user data, including:

  • Usage data (location, the time, and the chatbot version).

  • Log data (user’s IP address, the browser).

  • Device data (user’s type of device and operating system).

  • Content produced during the conversations with the chatbot.

Does ChatGPT sell your data?

OpenAI claims not to sell or share user data for marketing and advertising purposes. However, its privacy policy states that the company may share users’ private information with third-party vendors and service providers, which raises some concerns.

Is ChatGPT confidential?

No, ChatGPT is not confidential. The app logs users’ conversations and other personal data to train its model. OpenAI can also share users’ private information with third parties like vendors or legal authorities. The company claims to put a lot of effort into privacy policies, but there’s already been an incident when users’ data and conversation history were exposed.

Is ChatGPT safe to use at work?

The most considerable risk for enterprises is that people think ChatGPT is a tool to cut mundane tasks, something like a cutting-edge calculator. However, the information employees share with the free OpenAI chatbot can go into the cloud or be logged into its servers and revealed to different users during the conversation.

OpenAI offers an app for business, ChatGPT Enterprise, with dedicated privacy and security features. It doesn’t train on the company’s data, making it more secure for work.

Keep in mind that the business version of the chatbot doesn’t solve issues related to processing unreliable information or bridging the property rights of books, articles, and websites on which ChatGPT is being trained.

Is ChatGPT safe for kids?

ChatGPT is available for users over 13, and it’s unsafe for younger children to use it unsupervised. Despite the safety mitigations OpenAI implemented, there are many examples of the chatbot producing content not suitable for children.

Parents should also be wary of ChatGPT reproducing unreliable or biased information.

Is ChatGPT safe for students?

ChatGPT can be helpful for research but lacks critical thinking and analysis abilities. It can provide false information, so you should always cross-check it with reliable sources.

The OpenAI chatbot is being trained on books and articles whose ownership it doesn’t acknowledge, which can lead to copyright issues, plagiarism, and incorrect source quotations.

Should I use my real name on ChatGPT?

You should avoid sharing any private information while interacting with ChatGPT. Consider using a pseudonym or removing your name from the queries.

Why does ChatGPT need my phone number?

OpenAI needs your phone number for authentication purposes, to ensure you’re a real person, and to secure your account.

Remember, your private information, including the phone number, is unavailable to the chatbot itself. And you should never share this kind of info with it!

Can ChatGPT access any information from my computer?

ChatGPT is a text-based model that processes interactions on its servers. The model generates responses based on the input it receives, but it cannot access files on your device, or retrieve personal data from your computer.

There is some technical data that OpenAI automatically collects, like your log and usage data and device information. To find out more, check the company’s privacy policy.

How do I delete my chat history on ChatGPT?

To delete your chat history:

  1. Sign in to ChatGPT.

  2. Click your account icon on the bottom left corner of your screen (desktop) or in the menu bar (app).

  3. Choose “Settings.”

  4. Select “Data controls.”

  5. Click “Clear chat history” and then “Confirm.”

You can also remove a specific conversation by clicking its entry on the left hand-side and then choosing the trash can icon.

Can you delete your ChatGPT account?

You can submit a request to delete your account through privacy.openai.com or do it yourself.

To delete your ChatGPT account manually:

  1. Sign in to ChatGPT.

  2. Click your account icon on the bottom left corner of your screen (desktop) or in the menu bar (app).

  3. Choose “Settings.”

  4. Go to “Data controls.”

  5. Then, choose “Delete account” and “Confirm.”

Remember that after deleting the account, you won’t be able to create a new one using the same email address.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About NordPass
NordPass is developed by Nord Security, a company leading the global market of cybersecurity products.

The web has become a chaotic space where safety and trust have been compromised by cybercrime and data protection issues. Therefore, our team has a global mission to shape a more trusted and peaceful online future for people everywhere.

Scale Computing Platform and Scale Computing Fleet Manager Honored In CRN’s 2023 Products of the Year Awards

INDIANAPOLIS – December 11, 2023 — Scale Computing, a market leader in edge computing, virtualization, and hyperconverged solutions, today announced that CRN®, a brand of The Channel Company, is recognizing its Scale Computing Platform (SC//Platform) as the overall winner in the 2023 Products of the Year Awards in the Converged/Hyperconverged Infrastructure category, as well as a winner in the Technology subcategory. Scale Computing Fleet Manager (SC//Fleet Manager) was also named a winner in the Customer Need subcategory of the Edge Computing/IoT category.

The CRN Products of the Year Awards honor leading IT products and services that represent the most cutting-edge technologies in the channel today. Winners in this year’s Products of the Year Awards represent innovative offerings that meet the ever-changing needs of the IT channel and their customers across 33 technology categories.

The 2023 Products of the Year finalists were selected by the CRN editorial team. Solution providers with real-world experience with the offerings then scored the products on three criteria: Technology, Revenue and Profit, and Customer Need. The product that received the highest overall score in each technology category was named the winner.

“Scale Computing’s comprehensive partner program provides MSPs and resellers with unlimited growth potential, superior technology, and world-class support. As a partner-first organization, we proudly offer innovative solutions that help customers reduce complexity and costs so they can focus on other business initiatives,” said Jeff Ready, CEO and co-founder, Scale Computing. “We are thrilled to be honored as a winner in the CRN Product of the Year Awards in both the Converged/Hyperconverged Infrastructure category and the Edge Computing/IoT category. We continue to be committed to providing reliable, highly available, simple, and scalable IT infrastructure solutions.”

SC//Platform brings simplicity, high availability, and scalability together, replacing the existing infrastructure for running virtual machines in a single, easy-to-manage platform. SC//Fleet Manager, the industry’s first cloud-basedhosted monitoring and management tool built for hyperconverged edge computing infrastructure at scale, allows customers to quickly identify areas of concern using a single pane of glass, scaling from 1 to over 50,000 clusters. Zero-touch provisioning and Secure Link features allow administrators to centrally and securely monitor and manage hundreds or thousands of distributed edge infrastructure deployments, with few or no on-site IT personnel.

“The CRN Products of the Year Awards are among the most highly anticipated industry accolades in the IT channel, in large part because they are based on the real-world experience of solution providers that work with the technology day in and day out. This year’s winning vendors go to market with a strong focus on the channel and a demonstrated commitment to attaining product excellence that brings advantages to both partners and customers,” said Jennifer Follett, Vice President, U.S. Content and Executive Editor, CRN, at The Channel Company.

The 2023 CRN Products of the Year Awards will be featured in the December issue of CRN Magazine and published online at CRN.com/poty. For more information on SC//Platform and SC//Fleet Manager, please visit scalecomputing.com/sc-platform.

About Scale Computing

Scale Computing is a leader in edge computing, virtualization, and hyperconverged solutions. Using patented HyperCore™ technology, Scale Computing Platform automatically identifies, mitigates, and corrects infrastructure problems in real-time, enabling applications to achieve maximum uptime, even when local IT resources and staff are scarce. Edge Computing is the fastest-growing area of IT infrastructure, and industry analysts have named Scale Computing an outperformer and leader in the space, including being named the #1 edge computing vendor by CRN. Scale Computing’s products are sold by thousands of value-added resellers, integrators, and service providers worldwide. When ease-of-use, high availability, and TCO matter, Scale Computing Platform is the ideal infrastructure platform. Read what our customers have to say on Gartner Peer Insights, G2, and TrustRadius.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About Scale Computing 
Scale Computing is a leader in edge computing, virtualization, and hyperconverged solutions. Scale Computing HC3 software eliminates the need for traditional virtualization software, disaster recovery software, servers, and shared storage, replacing these with a fully integrated, highly available system for running applications. Using patented HyperCore™ technology, the HC3 self-healing platform automatically identifies, mitigates, and corrects infrastructure problems in real-time, enabling applications to achieve maximum uptime. When ease-of-use, high availability, and TCO matter, Scale Computing HC3 is the ideal infrastructure platform. Read what our customers have to say on Gartner Peer Insights, Spiceworks, TechValidate and TrustRadius.

10 Essential Traits Shared by Successful Cybersecurity Leaders

As businesses and organizations navigate the intricate web of cyber threats, the need for visionary leaders in the realm of digital defense has never been more pressing. Drawing inspiration from the titans of cybersecurity and industry experts, we present the essential traits that define successful cybersecurity leaders.

1. Visionary Insight

In the ever-evolving world of cybersecurity, foresight is key. Successful leaders possess the ability to anticipate potential threats and trends, staying one step ahead in the relentless game of digital chess. Their visionary insight allows them to develop proactive strategies that safeguard against emerging risks, ensuring their organizations are well-prepared for the challenges that lie ahead.

2. Adaptive Resilience

The cyber landscape is a dynamic battleground, with adversaries constantly adapting and evolving. Effective cybersecurity leaders embody resilience, demonstrating the capacity to bounce back from setbacks and learn from each encounter. By fostering a culture of adaptability within their teams, they ensure that the response to cyber threats is as flexible as the threats themselves.

3. Strategic Thinking

Cybersecurity is not just about reacting to threats but also about strategically positioning defenses. Successful leaders possess a strategic mindset, capable of aligning cybersecurity initiatives with overall business objectives. They understand the delicate balance between security and functionality, ensuring that protective measures seamlessly integrate into the fabric of the organization.

4. Effective Communication

In the complex world of cybersecurity, clear communication is the linchpin that holds everything together. Leaders who can articulate the significance of cybersecurity to both technical and non-technical stakeholders build a bridge between the IT department and the boardroom. This skill is invaluable in garnering support, resources, and understanding from all corners of the organization.

5. Collaborative Leadership

The battle against cyber threats requires a united front. Successful cybersecurity leaders foster collaboration among diverse teams, breaking down silos and encouraging cross-functional cooperation. By creating an environment where information flows seamlessly, they maximize the collective intelligence of their teams and enhance the organization’s overall cyber resilience.

6. Continuous Learning

In a field where the only constant is change, successful cybersecurity leaders are lifelong learners. They stay abreast of the latest technological advancements, threat vectors, and mitigation strategies. By encouraging a culture of continuous learning within their teams, these leaders ensure that their organizations remain at the forefront of cybersecurity innovation.

7. Ethical Decision-Making

The digital battleground is fraught with ethical dilemmas, and cybersecurity leaders must navigate these murky waters with integrity. Upholding ethical standards in decision-making ensures that the pursuit of security does not compromise the organization’s values or legal standing. Leaders who prioritize ethics build trust, both within their teams and among stakeholders.

8. Global Awareness

Cyber threats transcend borders, and successful leaders recognize the global nature of cybersecurity challenges. They stay informed about international cyber trends, collaborate with global counterparts, and understand the geopolitical implications of digital warfare. This global awareness enables them to develop strategies that are not only effective locally but also resonate on the world stage.

9. Crisis Management Skills

In the wake of a cyber incident, the ability to navigate chaos and implement effective crisis management is crucial. Successful cybersecurity leaders remain composed under pressure, swiftly mobilizing their teams to contain, eradicate, and recover from cyber threats. Their decisive actions during a crisis are often the difference between a minor disruption and a catastrophic breach.

10. Empathy and Inclusivity

Last but certainly not least, successful cybersecurity leaders understand the human element of cybersecurity. They cultivate empathy for end-users, recognizing that security measures should not hinder productivity or user experience. Additionally, they champion diversity and inclusion within their teams, understanding that a diverse set of perspectives enhances problem-solving and fortifies the organization against a wide array of threats.

Cybersecurity leaders serve as the guardians of our most precious assets. By embodying these ten essential traits, they not only secure the present but also pave the way for a more resilient and secure digital future. As we navigate the complexities of the cyber frontier, these leaders stand as beacons of innovation, fortitude, and unwavering commitment to the protection of our digital realm.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About Portnox
Portnox provides simple-to-deploy, operate and maintain network access control, security and visibility solutions. Portnox software can be deployed on-premises, as a cloud-delivered service, or in hybrid mode. It is agentless and vendor-agnostic, allowing organizations to maximize their existing network and cybersecurity investments. Hundreds of enterprises around the world rely on Portnox for network visibility, cybersecurity policy enforcement and regulatory compliance. The company has been recognized for its innovations by Info Security Products Guide, Cyber Security Excellence Awards, IoT Innovator Awards, Computing Security Awards, Best of Interop ITX and Cyber Defense Magazine. Portnox has offices in the U.S., Europe and Asia. For information visit http://www.portnox.com, and follow us on Twitter and LinkedIn.。

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