{"id":119404,"date":"2025-08-09T16:43:55","date_gmt":"2025-08-09T08:43:55","guid":{"rendered":"https:\/\/version-2.com\/?p=119404"},"modified":"2025-08-07T16:46:57","modified_gmt":"2025-08-07T08:46:57","slug":"portnox-appoints-alison-dixon-as-chief-customer-officer-to-lead-evolving-customer-experience-strategy","status":"publish","type":"post","link":"https:\/\/version-2.com\/zh\/2025\/08\/portnox-appoints-alison-dixon-as-chief-customer-officer-to-lead-evolving-customer-experience-strategy\/","title":{"rendered":"Portnox Appoints Alison Dixon as Chief Customer Officer to Lead Evolving Customer Experience Strategy"},"content":{"rendered":"\t\t
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<\/p>

Dixon\u2019s promotion underscores Portnox\u2019s commitment to driving long-term customer success and business growth.<\/em><\/h2>

\u00a0<\/p>

AUSTIN, TEXAS \u2014 Aug. 5, 2025 \u2014<\/strong> Portnox<\/a>, a leader in cloud-native access control and cybersecurity solutions, today announced the promotion of Alison Dixon to Chief Customer Officer (CCO). In her new role, Dixon will be responsible for leading the company\u2019s customer success and experience initiatives, including the newly established Technical Account Management (TAM) team. This strategic move highlights Portnox\u2019s continued investment in customer relationships and proactive, post-sales technical engagement.<\/p>

Dixon, who joined Portnox in 2022 as Global Head of Human Resources and Sales Enablement, was later promoted to Vice President of Operations, and most recently to Vice President of Customer Experience. She will now lead all customer-facing technical teams, ensuring a cohesive and integrated approach to customer experience. This change aligns with the company\u2019s vision to transition the post-sales technical function from a reactive support model to a proactive partnership with customers.<\/p>

\u201cFrom the moment a customer joins Portnox, our focus is on their enduring success. The evolution of our onboarding engineers into Technical Account Managers, and now Alison\u2019s pivotal role as Chief Customer Officer, underscores this deep commitment,\u201d said Denny LeCompte, CEO of Portnox. \u201cThis strategic move ensures our Customer Experience team is not merely supporting, but actively driving customer value, retention, and expansion. Alison\u2019s leadership will be key to delivering the unparalleled technical success our customers deserve.\u201d<\/p>

Under Dixon\u2019s leadership, the newly formalized TAM team signifies our profound commitment to the enduring success of our valued customers. These dedicated strategic partners will cultivate deep, long-term relationships, proactively guiding our customers to maximize their Portnox investment and thrive in today\u2019s dynamic security landscape. Their mission is to ensure every one of our customers receives the tailored support and strategic insight needed.<\/p>

\u201cI am honored to take on this new role and lead a team that is so essential to our customers\u2019 success,\u201d said Alison Dixon. \u201cThe new Technical Account Management function is about creating a true partnership with our customers. By proactively engaging with them and understanding their evolving needs, we can help them strengthen their security posture and ensure they see continuous value from their partnership with Portnox.\u201d<\/p>

Dixon holds a Master of Science in Organizational Development from the University of Pennsylvania and has a deep background in leading customer-facing teams, with a focus on building scalable processes that drive customer loyalty and retention. She is also a Board Member for the Central Texas Angel Network, supporting entrepreneurs and early-stage growth companies by serving as a key source of funding, mentorship, strategic advice, and educational resources.<\/p><\/div>

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About Portnox<\/strong>
Portnox provides simple-to-deploy, operate and maintain network access control, security and visibility solutions. Portnox software can be deployed on-premises, as a cloud-delivered service, or in hybrid mode. It is agentless and vendor-agnostic, allowing organizations to maximize their existing network and cybersecurity investments. Hundreds of enterprises around the world rely on Portnox for network visibility, cybersecurity policy enforcement and regulatory compliance. The company has been recognized for its innovations by Info Security Products Guide, Cyber Security Excellence Awards, IoT Innovator Awards, Computing Security Awards, Best of Interop ITX and Cyber Defense Magazine. Portnox has offices in the U.S., Europe and Asia. For information visit http:\/\/www.portnox.com<\/a>, and follow us on Twitter and LinkedIn.\u3002<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\n\t\t

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About Version 2 Digital<\/h3>

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.\n

\nThrough an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Dixon\u2019s promotion underscores Portnox\u2019s commitment to d […]<\/p>\n","protected":false},"author":149011790,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[424,1305,61],"tags":[352,423,1077],"class_list":["post-119404","post","type-post","status-publish","format-standard","hentry","category-portnox","category-1305","category-press-release","tag-network","tag-portnox","tag-1077"],"acf":[],"yoast_head":"\nPortnox Appoints Alison Dixon as Chief Customer Officer to Lead Evolving Customer Experience Strategy - Version 2<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.portnox.com\/blog\/press-releases\/portnox-appoints-alison-dixon-as-chief-customer-officer-to-lead-evolving-customer-experience-strategy\/\" \/>\n<meta property=\"og:locale\" content=\"zh_HK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Portnox Appoints Alison Dixon as Chief Customer Officer to Lead Evolving Customer Experience Strategy - 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