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2025-12-11 IT Operations Management (ITOM) is the technical backbone ensuring IT infrastructure is stable, available, and efficient. It focuses on monitoring, automation, capacity planning, and configuration management (CMDB). By proactively detecting and resolving issues before users notice, ITOM complements ITSM and is rapidly evolving toward AIOps for smarter, data-driven automation.https://version-2.com/wp-content/uploads/2020/04/blog-v2-logo.jpg25070