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Software development in the cloud: benefits & challenges

Digital transformation touched most businesses operating today, and the transition to the cloud is an important step. The cloud became a primary environment for creating new software, particularly for software developers and IT professionals. Combining flexibility and efficiency for the price served as the new way of doing business.

Yet, not everything was all moonlight and roses — the outsourced model also brings a fair share of cybersecurity risks. This creates a head-scratcher for network administrators and developers in balancing the benefits with the risks to ensure a streamlined mode of operation that is as effective as it’s secure. Let’s take a deep dive into all things cloud software development.

What is cloud computing?

Cloud computing is an infrastructure model in which resources and processes are outsourced to data centers rather than done internally. This method relies on the public internet as the primary mode of delivery, allowing a much wider reach than possible using conventional methods.

Cloud computing often provides services like data storage, management, device access, networking, and cybersecurity. Externalizing these operations to cloud-based infrastructure allows businesses to focus their efforts elsewhere. In addition, this also enables them to flexibly adjust their operations according to their needs allowing them to be changed at a moment’s notice. It’s a key driving force behind the startup culture and innovations.

Service models

Reliable, fast, and secure services are what every customer takes as a baseline. Businesses are pressed to deliver on the highest level at all times. However, IT infrastructures can’t always stretch that fast, nor can every business owner issue blank checks for upgrades.

Cloud computing solves these pressing issues by providing a streamlined model delivered via the internet. According to specific business requirements, cloud computing services are classified into three distinct models.

Software as a Service (SaaS)

SaaS is primarily used for the delivery of web applications. Fully managed by the service provider, cloud software is accessed remotely and typically has pricing based on plans and subscriptions. In most cases, this provides a much cheaper solution that manages software internally and relieves the teams from the need to perform maintenance.

Platform as a Service (PaaS)

PaaS offers a remotely accessible environment allowing developers to build and deliver software applications. This bypasses the need to use Integrated Development Environments, which are expensive and difficult to set up and maintain. The model includes everything you’d need to start working on your applications, like various middleware tools and operating systems. PaaS uses the same pay-as-you-go model as other remaining cloud service models.

Infrastructure as a Service (IaaS)

IaaS offers core cloud computing services like servers, storage, and networking on demand. This type helps a company to adjust company resources on demand. In cases when new applications have launched, this type also helps to quickly provision them and extend the reliability of existing infrastructure. Usually, payment costs are collected based on using a particular resource, allowing you to install and manage your software on top.

Cloud deployment models

The cloud services deployment model may also have various distinct particularities like ownership, scale, access rights, etc. It defines the location of the servers your organization will be using, what can be changed, and the needed input from the client. This distinguishes different cloud deployment types.

Public cloud

As you can probably guess from the name, the public cloud is available for everyone to access. It’s provided for the general population, making it the least secure cloud type. Owned and managed by the cloud services provider, this type doesn’t require much maintenance but is also the most difficult to secure. On other hand, some public clouds are free to use, while some require a subscription to move beyond the basic plan. 

Private cloud

The polar opposite of the public cloud is a private type — it’s reserved for a single user using separate hardware. Often incorporated into the organization’s infrastructure, the private cloud facilitates handling all the hardware and software services within its perimeter. It offers the most flexibility of all the cloud service types allowing an organization to customize even the tiniest aspects of the setup.

Hybrid cloud

Hybrid combines the best private and public cloud features using proprietary software. This allows hosting applications in a safe environment and cheaper service due to reliance on the public internet. In a way, this functions like a partially locked public cloud with much more customization options.

Benefits of software development in the cloud

If your business rapidly expands, cloud technology is a natural addition to improving your operations. This allows you simultaneously to improve productivity and give more opportunities for your internal teams. Here is a list of the principal benefits related to cloud computing.

1. Scalability

Traditional server hosting always met various constraints as it was based on physical hardware — the capacity can only be proportional to your internal server stack. Cloud computing turns this premise on its head, removing all constraints. No matter the organization’s size or budget, it’s possible to find an option to fit any budget. 

When a bigger capacity is needed, allocating more servers to combine their processing power is easy. Various server service providers also offer flexible memory or CPU adjustments, so it’s possible to customize the cloud computing setup to the smallest details.

2. Cost-efficiency

For businesses looking for various entry points to test the waters before committing to a full-scale infrastructure, the cloud computing model’s cost efficiency is the key benefit. Unlike hosting everything internally, cloud doesn’t need any upfront investments, making it a perfect starting spot to increase usage, on a need basis.

Pricing-wise, cloud service providers widely adopt pay-per-usage fees, meaning that organizations are only charged for the resources they use. This means it’s much more convenient to manage overspending and provides a safety net if the operations need to be quickly shrunk. 

3. Disaster recovery and redundancy

No matter which method for application and data hosting a business chooses, emergency data recovery methods will have to be set up. Admittedly, cloud services should be much easier as they come out of the box with easy data mirroring and backup solutions.

Traditional on-premise setups will have to be configured from the ground up, meaning that additional investments are very likely. Setting the mirroring within the internal perimeter doesn’t help in case the whole network becomes infected. This could potentially damage the backup as well. This is one of the biggest advantages of cloud computing.

4. Fast provisioning of resources

Relying only on the currently available on-premises leaves companies with only a few resources. Various software development and test environments require thorough planning in advance and take a while to get running. However, with the cloud model, everything can be available instantly.

Brand-new environments for testing or development purposes can be created instantly. This can speed up cloud software development by skipping preparation steps and getting the work environment ready instantly. The cloud provider periodically introduces new adjustments, ensuring that the prepared application seamlessly integrates into the new technological landscapes.

5. Multiple models and offerings

The cloud model is less restrictive and doesn’t operate in one-size-fits-all absolutes. By design, it’s flexible and aims to adapt to accommodate the organization’s needs, not the other way around.

On average, each provider has at least several options to choose from, while most will allow even greater personalization for an extra fee. As it was mentioned previously, various internal and outsourced cloud infrastructure models can be combined to develop a hybrid approach if that’s the direction in which a business wants to progress. 

6. Wide geographic reach

Unlike on-premises hardware, cloud-based infrastructures have a much wider reach. This can be helpful when connecting your globally distributed workforce and reaching your customers. The latter could be improved by optimizing the server load by leveraging cloud architecture.

Even if an application is hosted in a single location, a distributed cloud model allows users to easily access it through multiple points of presence scattered around the globe. This is further facilitated by content delivery networks allowing instant access to various resources and services.

7. Easy deployment

The innate flexibility of cloud infrastructures brings easy deployment capabilities. In practice, some operations could be automated by integrating various cloud processes into your existing setup. This could significantly speed up the application testing process.

Simultaneously this allows a business to ramp up the cloud software development speed allowing instant updates in testing environments. If everything works well, the slots could be easily swapped to go into production. This works wonders for testing new features and ensuring new upgrades work as intended before releasing them to the public.

Possible challenges of cloud software development

While it opens many doors of possibilities, cloud software development isn’t without its fair share of challenges. Outsourcing can be difficult, especially for companies with a functioning system. Here are the major challenges that face cloud application software development.

Seamless interoperability

The major challenge facing organizations that are considering cloud frameworks is interoperability. The written code needs to work with multiple cloud providers despite their differences. This even gets more complex when portability is involved. The same code might be difficult to transfer from one environment to another.

This needs to be addressed by introducing standards and facilitating data access across different software platforms. For this reason, operating protocols must be highly standardized to avoid potential interoperability errors.

Performance issues

When we’re talking about the cloud, we’re talking about distributed physical servers. This still means that their physical location is important, and customer connection to them could impact their experience.

Therefore it’s important to prepare in advance and figure out which data centers will be hosting your data. It will be much easier to set everything up correctly in advance rather than to plan the move once the operations are up and running. End-to-end testing is critical. Cutting corners will result in an inefficient mechanism that hurts your company in the long run. 

False promises of scalability

While it is true that all cloud computing providers can provide scalability, this still has the constraints of the provider’s capacity. Scalability is always limited to the number of resources a provider has, so if your scaling needs are beyond what the provider can deliver, you may be stuck with a service that doesn’t cover your needs.

The key risk here is choosing a predefined program that isn’t as flexible or adjusted to your needs. In some cases sticking with a hybrid model allows for the best solutions from the best worlds.

Reliability and availability

While the cloud model helps to maintain high uptime for cloud apps, this isn’t always a guarantee. Cloud providers rarely offer around-the-clock service, so outages could be left unresolved. Similarly, the provider might not inform leniently about maintenance schedules or other problems.

This requires additional effort on the client’s part. The used cloud service should be monitored using additional tools. Things like service usage and performance should be something that an organization knows at all times.

Dependency on the provider

When building applications, it is very convenient to tailor-make the code to work best within its cloud environment. However, this also has the side-effect of becoming heavily reliant on the external partner for your operations. Sometimes, changing the provider might be expensive, time-consuming, or difficult from a technical standpoint.

Your services should follow good architecture practices to avoid being tangled with underlying service logic if a business decides to move operations elsewhere. For developers, this means understanding different protocol particularities and responsibly adjusting application behavior.

Programming modes

Developing applications in the cloud require different programming skills. While most developers are familiar with SQL operations passing application-specific functions aligned with federated data sources, cloud software developments don’t work the same way. This requires developers to adopt query-oriented processing to derive federated data sets performing complex queries or function compositions that align better with cloud computing models.

Application security

Outsourcing such critical elements as application software development means their access should be heavily restricted. This makes application security a challenge due to the web delivery model and the state of the browsers.

For this reason, the connection outside the browser must be properly secured using encryption and tunneling protocols. Still, it’s a broad topic that could be addressed separately.

What measures should developers take to secure software in the cloud?

Transferring developing workflows in the cloud is one of the most important moves that a company could make. While it provides various benefits for developers, security is one of the most important concerns related to it. Here’s how it could be improved.

1. Establish governance policies

Clearly defined governance policies help to achieve better security in cloud software development operations. They put procedures and policies in place and give employees clear guidance in the workplace.

When aligned with your company’s internal security requirements, these policies create a holistic system defining organization-wide operational standards. This even out security across the board, creating transparent processes.

2. Segment your network

An architectural approach of dividing networks into smaller segments helps to manage various security risks in case of a data breach. As free lateral movement across the network is restricted, hackers are isolated within a subnet limiting the pace and time during which they could undetected could stage an attack.

Resources can be shared between segments, so no additional processing power is needed. In addition, this approach helps from the security standpoint and allows control of traffic flow between subnets based on granular policies.

3. Automate security processes

Security automation is an essential component of a solid cloud software development operations model. Code analysis could be automated during the building and testing phases. Meanwhile, infrastructure as code practices can automate configuration management. Finally, various potential threats could be instantly responded to without human intervention preventing potential damage.  

4. Conduct vulnerability management

Identification, evaluation, and security vulnerability reporting is a critical procedure that is paramount to secure cloud software development. Applications should be provided to the customer if they have unresolved known vulnerabilities. Otherwise, hackers could easily exploit them. Penetration testing mechanisms are therefore needed to assess potential exploits better and address critical application shortcomings.

5. Regularly audit security

Organizations’ security practices should match their policies. If the two don’t align, this catalyzes a cybersecurity incident. Periodic evaluations of security practices should be one of the cybersecurity strategy pillars. Various improvements should also be considered helping to set benchmarks and progress measurements.

How NordLayer can help secure the cloud

As the cloud-first approach is a firmly established infrastructure organization method among modern businesses, its security is one of the most important disciplines of modern cybersecurity. Application software development relies heavily on cloud computing to make the heavy lifting possible, but this must always be secure.

NordLayer offers cloud-native tools incorporating ZTNA practices within a Secure Service Edge model. Allowing secure remote access by encrypting traffic from end to end can protect data, whether it’s hosted locally or on the cloud.

Features like IP allowlisting enable network administrators to approve authenticated connections and block everything else. This helps to create an airtight system that provides a secure access model when using external cloud services.

Get in touch with the NordLayer team and explore our cloud-based products today.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About NordLayer
NordLayer is an adaptive network access security solution for modern businesses – from the world’s most trusted cybersecurity brand, Nord Security.

The web has become a chaotic space where safety and trust have been compromised by cybercrime and data protection issues. Therefore, our team has a global mission to shape a more trusted and peaceful online future for people everywhere.

An essential guide to the HIPAA Minimum Necessary Standard

The HIPAA Minimum Necessary Rule applies to all Protected Health Information (PHI). And includes physical documents, spreadsheets, films, and printed images, patient data stored or processed electronically, and information communicated verbally.

Every covered entity and business associate must make reasonable efforts to ensure minimal access to Protected Health Information for a particular use. But how does it work in practice? And how can you interpret “reasonable effort” or “minimum necessary disclosure“? Read our complete guide on the HIPAA Minimum Necessary Standard.

The ABC of HIPAA compliance

Let’s start with what HIPAA is. Passed in 1996 by the US government, the Health Insurance Portability and Accountability Act (HIPAA) obligates every covered entity to protect sensitive health information. Five HIPAA rules define how healthcare professionals should proceed when they handle sensitive data. One of them, the HIPAA Privacy Rule, outlines patients’ rights regarding their health information and regulates who can access it.

 

HIPAA compliance ensures healthcare providers meet the regulatory requirements for Protected Health Information (PHI). For example, an insurance company can only get the reasonably necessary information on a patient’s clinical history. Or if a journalist requests a plastic surgeon to disclose their celebrity patient data, they can’t do that. In short, every covered entity must follow HIPAA regulations. And restrict access to their PHI. 

Why is it critical to be HIPAA-compliant?

HIPAA compliance is essential for healthcare organizations and patients. Here is why: 

  • It ensures healthcare organizations securely handle sensitive information according to the same rules.

  • It gives patients peace of mind about their sensitive data by keeping strict security checks on who can access it and why. 

So, is complying with the HIPAA Privacy Rule important only because of the law? Violating HIPAA rules indeed results in high penalties. Also, HIPAA compliance builds patients’ trust and your organization’s reputation. And boosts your staff morale. 

What is the HIPAA Minimum Necessary Standard?

The HIPAA Minimum Necessary Standard is a component of the HIPAA Privacy Rule. It states that covered entities must make reasonable efforts to ensure minimum access to physical or electronically protected health information.

But since both terms, “minimum necessary information” and “reasonable efforts,” are not defined in HIPAA, what do they mean? They mean that a covered entity can only share necessary information upon request. And decide about the disclosure or restriction of specific parts of information.

Also, the HIPAA Minimum Necessary Standard states that a rational justification for the decision should always follow.

Sounds complex? Let’s examine some examples to clarify how the HIPAA Minimum Necessary Standard works. 

  • A doctor can only access patient records except for their social security number, billing information, and other sensitive information unrelated to treatment. 

  • A billing specialist can obtain the name of the test that a patient did but not the results.

  • An insurance company can only get information about a patient’s records relevant to the request related to the insured event, not the whole medical history.

  • A physician can’t disclose a patient’s medical diagnosis to unauthorized personnel or third parties. 

Every covered entity must limit unnecessary or inappropriate access and disclosure of their patients’ sensitive data.

When does the HIPAA Minimum Necessary Standard apply?

As we said before, the HIPAA Minimum Necessary Standard applies to all HIPAA-covered entities and healthcare providers, such as:

  • Hospitals.

  • Insurance companies.

  • Healthcare clearing houses.

  • Business associates who provide services to healthcare services providers.

 It compels these organizations to take reasonable actions to limit oversharing of PHI. 

Exceptions to the HIPAA Minimum Necessary Standard 

There is an exception for every rule. And the HIPAA Minimum Necessary Standard is no different. Here we have six exceptions to the uses and disclosures of PHI. 

1. Patient’s access to their medical history

A patient of a covered entity has the right to access their own Protected Health Information. To do so, they need to make a written request.

2. Treatment of a patient

A healthcare provider may access a patient’s PHI for the purpose of treatment. It also applies to consultations between providers regarding a patient.

3. The HIPAA rules enforcement

The Department of Health and Human Services asks for a disclosure of PHI based on the HIPAA Enforcement Rule

4. Consent of the person whose PHI is in question

A patient may allow a covered entity to disclose or use their PHI, but he or she must sign an authorization. 

5. Requests required by law

HIPAA-covered entities may disclose PHI without authorization for judicial or administrative proceedings, for example, in adult abuse, neglect, or domestic violence. 

6. Requests required for compliance with HIPAA

It concerns uses or disclosures needed for compliance with the HIPAA Administrative Simplification Rule that ensures consistent electronic communication and data exchange across the U.S. healthcare system.

How to carry out the HIPAA Minimum Necessary Rule in your company

Before implementing the HIPAA Minimum Necessary Standard, check if your organization has adequate policies and procedures. Here is our guide to HIPAA compliance.

Establish your organization’s policy

The policy and procedures should identify the following:

  • Who within your organization can access sensitive data to perform their duties

  • The categories or types of PHI 

  • The conditions appropriate to access.  

It’s also crucial to consider the exceptions you must make, to whom they apply, and under what circumstances. 

Control access to PHI and monitor compliance

Develop role-based permissions and determine what information various employees or third parties need. Instal monitoring software solutions to ensure your staff can access only the necessary PHI.

Define your business associate’s access to PHI 

Before you sign an agreement with a new business associate, agree on what data they can access. 

Keep documentation

Demonstrate compliance with the HIPAA Minimum Necessary Standard by keeping all the relevant documents, such as policy changes and employee training,

Train employees on HIPAA compliance

Make sure they know how to follow the HIPAA Minimum Necessary Standard and what sensitive data can be transferred, to whom, and in what circumstances. It will help you avoid HIPAA violations.

Who determines the HIPAA Minimum Necessary Standard?

For routine or recurring requests, a covered entity must have a protocol to limit the disclosure of Protected Health Information to the minimum. For non-routine disclosures, covered entities must develop reasonable criteria for determining and limiting the disclosure. Each such request must be reviewed individually.

Here are a few cases when a reasonable judgment is permitted:

  • A researcher asks for information and suitable documentation from an Institutional Review Board or Privacy Board.

  • A workforce member or a covered entity’s business associate requests minimum necessary information for a stated purpose.

  • A covered entity asks another entity for minimum necessary information.

  • A public official or an agency needs minimum necessary information for public health purposes. 

How often is the HIPAA Minimum Necessary Standard violated?

Although the exact number of violations is not specified, HHS Enforcement Highlights claims the HIPAA Minimum Necessary Standard violations are the fifth most common non-compliance events. There is also no data on who reports these violations, whether self-reported or submitted by covered entities, patients, or health plan customers.

So, what kind of situations violate the HIPAA Minimum Necessary Rule?

  • A doctor requires access to a patient’s medical records to treat them and simultaneously accidentally accesses sensitive data, such as their Social Security number or payment details.

  • A gynecologist gossips with their colleague over lunch about a celebrity patient being pregnant. A cafeteria waitress overhears it, and the Minimum Necessary Rule is violated.

  • An IT professional performs maintenance work on a hospital’s database and clicks on a few files with patients’ medical records. Since they didn’t have permission, they violated the Minimum Necessary Rule.

  • A nurse reveals information about a patient having hepatitis C in a hallway. If other patients can hear it, they can file a complaint that his PHI was disclosed without permission.

The effects of sharing more than the minimum necessary PHI

The consequences of HIPAA violations are significant. Apart from financial penalties, organizations lose their reputation, patient trust, and their ability to operate a business. Filefax, a medical storage company, agreed to pay$100,000 to settle potential HIPAA violations of the HIPAA Privacy Rule. And although Filefax shut its doors during the Office for Civil Rights investigation, it still didn’t escape additional fines and penalties.

However, the Privacy Rule allows incidental or accidental disclosures.

Let’s explain it with examples. Suppose an authorized individual, such as a physician, provides a patient’s PHI to another authorized person, also a physician, and by mistake, they share records of another patient. In that case, we are talking about accidental disclosure breaking HIPAA rules. What about incidental exposure? A person visiting their relative at the hospital may see another patient’s x-ray or can overhear nurses talking about a patient. And in this way, they incidentally access Protected Health Information. 

How can NordLayer help?

Storing patient data in a cloud has become the primary archiving method in the healthcare industry. And healthcare organizations need modern security solutions that help them follow HIPAA regulations.

NordLayer’s policies, standards, and procedures were reviewed by independent assessors who concluded we meet the security objectives outlined in the HIPAA Security Rule. And we have the appropriate measures for securing access to Protected Health Information according to HIPAA requirements.

NordLayer’s HIPAA-compliant solutions can protect endpoints with your organization’s sensitive information, adding an extra security layer to access your network, cloud tools, or databases. Contact us if you want to learn more about how we can help.

Disclaimer: This article has been prepared for general informational purposes and is not legal advice. We hope that you will find the information informative and helpful. However, you should use the information in this article at your own risk and consider seeking advice from a professional counsel licensed in your state or country. The materials presented on this site may not reflect the most current legal developments or the law of the jurisdiction in which you reside. This article may be changed, improved, or updated without notice.

Partnership Will Drive Increased Adoption of Portnox’s Cutting-Edge NAC Solution Purpose-Built for Large Distributed Organizations in the Region

LONDON — Portnox, which supplies network access control (NAC), visibility and device risk management to organizations of all sizes, today announced that it has partnered with Distology for the sole distribution and resell of its cloud-delivered NAC-as-a-Service solution in the United Kingdom and Ireland.

We chose to partner with Distology because of their successful history of IT security solution distribution in the UK and Irish markets, said Portnox CEO, Ofer Amitai. Were confident this collaboration will yield tremendous growth for both parties, as Portnox has a unique value proposition and Distology has the market enablement expertise to effectively evangelize our network security offering.

We have a long-established relationship with Portnox and it speaks volumes that the team have decided to choose Distology as their sole UK&I distributor. The technology Portnox brings to the market is incredibly exciting and complements our existing vendor stack effortlessly, said Stephen Rowlands, Head of Sales for Distology. Were especially looking forward to representing and promoting Portnox Clear to our growing partner base, as this brand-new cloud-based technology has potential to completely disrupt the market and we foresee masses of growth potential in this innovative product.

Portnox introduced its cloud-delivered NAC-as-a-Service solution to the UK & Irish markets less than two years go. As the first to bring NAC to the cloud, Portnox has quickly gained a foothold in the region, particularly among large distributed enterprises in the retail, construction and utilities industries.

The adoption of our NAC-as-a-Service product in the UK has been very strong to date, said VP of Products, Tomer Shemer. This is a testament to the fact that the UK is one of the markets leading the trend of cloud security adoption. We expect to see continued growth in the coming years in this area of Europe.

Portnox is set to exhibit at this week’s RSA 2020 Conference (booth #4234) in San Francisco, February 24-28. Additionally, Portnox (booth #G108) and Distology (booth #C40) will both be exhibiting at InfoSec Europe 2020, Europes largest event for information and cyber security, in London, June 2-4.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About Portnox
Portnox provides simple-to-deploy, operate and maintain network access control, security and visibility solutions. Portnox software can be deployed on-premises, as a cloud-delivered service, or in hybrid mode. It is agentless and vendor-agnostic, allowing organizations to maximize their existing network and cybersecurity investments. Hundreds of enterprises around the world rely on Portnox for network visibility, cybersecurity policy enforcement and regulatory compliance. The company has been recognized for its innovations by Info Security Products Guide, Cyber Security Excellence Awards, IoT Innovator Awards, Computing Security Awards, Best of Interop ITX and Cyber Defense Magazine. Portnox has offices in the U.S., Europe and Asia. For information visit http://www.portnox.com, and follow us on Twitter and LinkedIn.。

About Distology
Distology is a Market Enabler and offers true value for the distribution of disruptive IT Security solutions. The vendors we work with represent innovative and exciting technology that continues to excite and inspire their reseller network. Our ethos is based on trust, relationships, energy and drive and offers end to end support in the full sales cycle providing vendor quality technical and commercial resource.

These days, cybercrime is rampant. It’s no longer a matter of “if” you’re going to suffer an attack but “when” it will happen. All companies want to be ready for any crisis. And this is where a business continuity plan comes into play.

But what is a business continuity plan exactly? Why is it important? What should one include? Today, we’re exploring all these questions in-depth.

What is a business continuity plan?

A business continuity plan (BCP) is a document that sets guidelines for how an organization will continue its operations in the event of a disruption, whether it’s a fire, flood, other natural disaster or a cybersecurity incident. A BCP aims to help organizations resume operations without significant downtime.

Unfortunately, according to a 2020 Mercer survey, 51% of businesses across the globe don’t have a business continuity plan in place.

What’s the difference between business continuity and disaster recovery plans?

We often confuse the terms business continuity plan and disaster recovery plan. The two overlap and often work together, but the disaster recovery plan focuses on containing, examining, and restoring operations after a cyber incident. On the other hand, BCP is a broader concept that considers the whole organization. A business continuity plan helps organizations stay prepared for dealing with a potential crisis and usually encompasses a disaster recovery plan.

Importance of business continuity planning

The number of news headlines announcing data breaches has numbed us to the fact that cybercrime is very real and frequent and poses an existential risk to companies of all sizes and industries.

Consider that in 2021, approximately 37% of global organizations fell victim to a ransomware attack. Then consider that business interruption and restoration costs account for 50% of cyberattack-related losses. Finally, take into account that most cyberattacks are financially motivated and the global cost of cybercrime topped $6 trillion last year. The picture is quite clear — cybercrime is a lucrative venture for bad actors and potentially disastrous for those on the receiving end.

To thrive in these unpredictable times, organizations go beyond conventional security measures. Many companies develop a business continuity plan parallel to secure infrastructure and consider the plan a critical part of the security ecosystem. The Purpose of a business continuity plan is to significantly reduce the downtime in an emergency and, in turn, reduce the potential reputational damage and — of course — revenue losses.

Business continuity plan template

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Business Continuity Plan Example

[Company Name]

[Date]

I. Introduction

  • Purpose of the Plan

  • Scope of the Plan

  • Budget

  • Timeline

The initial stage of developing a business continuity plan starts with a statement of the plan’s purpose, which explains the main objective of the plan, such as ensuring the organization’s ability to continue its operations during and after a disruptive event.

The Scope of the Plan outlines the areas or functions that the plan will cover, including business processes, personnel, equipment, and technology.

The Budget specifies the estimated financial resources required to implement and maintain the BCP. It includes costs related to technology, personnel, equipment, training, and other necessary expenses.

The Timeline provides a detailed schedule for developing, implementing, testing, and updating the BCP.

II. Risk Assessment

  • Identification of Risks

  • Prioritization of Risks

  • Mitigation Strategies

The Risk Assessment section of a Business Continuity Plan (BCP) is an essential part of the plan that identifies potential risks that could disrupt an organization’s critical functions.

The Identification of Risks involves identifying potential threats to the organization, such cybersecurity breaches, supply chain disruptions, power outages, and other potential risks. This step is critical to understand the risks and their potential impact on the organization.

Once the risks have been identified, the Prioritization of Risks follows, which helps determine which risks require the most attention and resources.

The final step in the Risk Assessment section is developing Mitigation Strategies to minimize the impact of identified risks. Mitigation strategies may include preventative measures, such as system redundancies, data backups, cybersecurity measures, as well as response and recovery measures, such as emergency protocols and employee training.

III. Emergency Response

  • Emergency Response Team

  • Communication Plan

  • Emergency Procedures

This section of the plan focuses on immediate actions that should be taken to ensure the safety and well-being of employees and minimize the impact of the event on the organization’s operations.

The Emergency Response Team is responsible for managing the response to an emergency or disaster situation. This team should be composed of individuals who are trained in emergency response procedures and can act quickly and decisively during an emergency. The team should also include a designated leader who is responsible for coordinating the emergency response efforts.

The Communication Plan outlines how information will be disseminated during an emergency situation. It includes contact information for employees, stakeholders, and emergency response personnel, as well as protocols for communicating with these individuals.

The Emergency Procedures detail the steps that should be taken during an emergency or disaster situation. The emergency procedures should be developed based on the potential risks identified in the Risk Assessment section and should be tested regularly to ensure that they are effective.

IV. Business Impact Analysis

The Business Impact Analysis (BIA) section of a Business Continuity Plan (BCP) is a critical step in identifying the potential impact of a disruption to an organization’s critical operations.

The Business Impact Analysis is typically conducted by a team of individuals who understand the organization’s critical functions and can assess the potential impact of a disruption to those functions. The team may include representatives from various departments, including finance, operations, IT, and human resources.

V. Recovery and Restoration

  • Procedures for recovery and restoration of critical processes

  • Prioritization of recovery efforts

  • Establishment of recovery time objectives

The Recovery and Restoration section of a Business Continuity Plan (BCP) outlines the procedures for recovering and restoring critical processes and functions following a disruption.

The Procedures for recovery and restoration of critical processes describe the steps required to restore critical processes and functions following a disruption. This may include steps such as relocating to alternate facilities, restoring data and systems, and re-establishing key business relationships.

The Prioritization section of the plan identifies the order in which critical processes will be restored, based on their importance to the organization’s operations and overall mission.

Recovery time objectives (RTOs) define the maximum amount of time that critical processes and functions can be unavailable following a disruption. Establishing RTOs ensures that recovery efforts are focused on restoring critical functions within a specific timeframe.

VI. Plan Activation

  • Plan Activation Procedures

The Plan Activation section is critical in ensuring that an organization can quickly and effectively activate the plan and respond to a potential emergency.

The Plan Activation Procedures describe the steps required to activate the BCP in response to a disruption. The procedures should be clear and concise, with specific instructions for each step to ensure a prompt and effective response.

VII. Testing and Maintenance

  • Testing Procedures

  • Maintenance Procedures

  • Review and Update Procedures

This section of the plan is critical to ensure that an organization can effectively respond to disruptions and quickly resume its essential functions.

Testing procedures may include scenarios such as natural disasters, cyber-attacks, and other potential risks. The testing procedures should include clear objectives, testing scenarios, roles and responsibilities, and evaluation criteria to assess the effectiveness of the plan.

The Maintenance Procedures detail the steps necessary to keep the BCP up-to-date and relevant.

The Review and Update Procedures describe how the BCP will be reviewed and updated regularly to ensure its continued effectiveness. This may involve conducting a review of the plan on a regular basis or after significant changes to the organization’s operations or threats.

What should a business continuity plan checklist include?

Organizations looking to develop a BCP have more than a few things to think through and consider. Variables such as the size of the organization, its IT infrastructure, personnel, and resources all play a significant role in developing a continuity plan. Remember, each crisis is different, and each organization will have a view on handling it according to all the variables in play. However, all business continuity plans will include a few elements in one way or another.

  • Clearly defined areas of responsibility

    A BCP should define specific roles and responsibilities for cases of emergency. Detail who is responsible for what tasks and clarify what course of action a person in a specific position should take. Clearly defined roles and responsibilities in an emergency event allow you to act quickly and decisively and minimize potential damage.

  • Crisis communication plan

    In an emergency, communication is vital. It is the determining factor when it comes to crisis handling. For communication to be effective, it is critical to establish clear communication pipelines. Furthermore, it is crucial to understand that alternative communication channels should not be overlooked and outlined in a business continuity plan.

  • Recovery teams

    A recovery team is a collective of different professionals who ensure that business operations are restored as soon as possible after the organization confronts a crisis.

  • Alternative site of operations

    Today, when we think of an incident in a business environment, we usually think of something related to cybersecurity. However, as discussed earlier, a BCP covers many possible disasters. In a natural disaster, determine potential alternate sites where the company could continue to operate.

  • Backup power and data backups

    Whether a cyber event or a real-life physical event, ensuring that you have access to power is crucial if you wish to continue operations. In a BCP, you can often come across lists of alternative power sources such as generators, where such tools are located, and who should oversee them. The same applies to data. Regularly scheduled data backups can significantly reduce potential losses incurred by a crisis event.

  • Recovery guidelines

    If a crisis is significant, a comprehensive business continuity plan usually includes detailed guidelines on how the recovery process will be carried out.

Business continuity planning steps

Here are some general guidelines that an organization looking to develop a BCP should consider:

Analysis

A business continuity plan should include an in-depth analysis of everything that could negatively affect the overall organizational infrastructure and operations. Assessing different levels of risk should also be a part of the analysis phase.

Design and development

Once you have a clear overview of potential risks your company could face, start developing a plan. Create a draft and reassess it to see if it takes into account even the smallest of details.

Implementation

Implement BCP within the organization by providing training sessions for the staff to get familiar with the plan. Getting everyone on the same page regarding crisis management is critical.

Testing

Rigorously test the plan. Play out a variety of scenarios in training sessions to learn the overall effectiveness of the continuity plan. By doing so, everyone on the team will be closely familiar with the business continuity plan’s guidelines.

Maintenance and updating

Because the threat landscape constantly changes and evolves, you should regularly reassess your BCP and take steps to update it. By making your continuity plan in tune with the times, you will be able to stay a step ahead of a crisis.

Level up your company’s security with NordPass Business

A comprehensive business continuity plan is vital for the entire organization’s security posture. However, in a perfect world, you wouldn’t have to use it. This is where NordPass Business can help.

Remember, weak, reused, or compromised passwords are often cited as one of the top contributing factors in data breaches. It’s not surprising, considering that an average user has around 100 passwords. Password fatigue is real and significantly affects how people treat their credentials. NordPass Business counters these issues.

With NordPass Business, your team will have a single secure place to store all work-related passwords, credit cards, and other sensitive information. Accessing all the data stored in NordPass is quick and easy, which allows your employees not to be distracted by the task of finding the correct passwords for the correct account.

In cyber incidents, NordPass Business ensures that company credentials remain secure at all times. Everything stored in the NordPass vault is secured with advanced encryption algorithms, which would take hundreds of years to brute force.

If you are interested in learning more about NordPass Business and how it can fortify corporate security, do not hesitate to book a demo with our representative.

 

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About NordPass
NordPass is developed by Nord Security, a company leading the global market of cybersecurity products.

The web has become a chaotic space where safety and trust have been compromised by cybercrime and data protection issues. Therefore, our team has a global mission to shape a more trusted and peaceful online future for people everywhere.

Cyber security for enterprise: essential guide to protect your business

Enterprise cybersecurity protects company applications, data, and infrastructure from online threats. It protects local networks, cloud assets, and remote devices and aims to bolster enterprise security by countering hackers. By doing so, it minimizes the risk of data breaches.

This article will explain the scope and role of enterprise cybersecurity. We will look at some of the most recent cyber threats, as well as best practices to neutralize those dangers. And we will finish with a quick cybersecurity checklist to make implementing changes easier.

Why is enterprise security important?

Enterprise cybersecurity matters because companies must focus on data and network protection. Aside from that overarching need, there are several reasons to make cybersecurity a corporate priority:

  • Data breaches. Recent years have seen a rapid acceleration in the frequency and scope of data leaks. Countless small businesses have suffered, and many have gone out of business. Enterprise security excludes malicious actors and reduces financial and reputational damage.

  • Multi-layered protection. Enterprise cybersecurity creates a series of connected enterprise network defenses. This makes life far harder for would-be attackers. The more time it takes to access critical data, the lower the chances of hackers succeeding.

  • Risk management. Cybersecurity strategies systematically consider every aspect of data protection. Planners gain maximum awareness of network architecture. This includes connected devices, user behavior, identity management, threat detection, and data integrity.

  • Secure business growth. Enterprise cybersecurity helps businesses scale safely. Adding new branches, employees, and applications can compromise cybersecurity. Robust security measures accompany every network expansion, allowing stress-free long-term growth.

  • Third-party management. Enterprise cybersecurity assesses and manages third-party risks. Companies can choose secure partners and work safely to achieve their business goals.

  • Company-wide learning. A solid strategy for cyber security companies educates employees and strengthens the overall security posture. Without an enterprise-wide security plan, employees may miss phishing or authentication training.

Overview of common cyber threats for large organizations

The first step in solving enterprise cybersecurity worries is understanding critical threats.

An effective cybersecurity strategy assesses the risks from critical threats and implements controls to neutralize them.

Social engineering (Phishing)

Most data breaches start with a social engineering attack. Attackers persuade their targets to click malicious attachments. Or they entice users to visit websites infected with malware. They might send emails purporting to come from trusted co-workers or trusted partners. In some cases, phishing attacks involve phone or video conversations to build trust and plan attacks.

Phishing attackers work hard to create believable personas and stories. Only well-trained employees can spot their activities, which are hard for automated tools to detect. So building phishing awareness is an enterprise cybersecurity priority.

Malware

Malware is malicious software that disrupts networks and extracts valuable data. There are many different forms.

Ransomware locks applications until targets pay attackers. Spyware infects networks and sends information to malware operators. Trojans look legitimate but actually implant hazardous code. And worms replicate automatically throughout your network, causing havoc as they spread.

Advanced persistent threats (APTs)

APTs are a specific form of malware with special relevance for enterprise cybersecurity. These threats remain resident on network infrastructure for long periods. For instance, the APT in the 2018 Marriott data breach was present for four years. In that time, it extracted vast amounts of sensitive information, with catastrophic results.

APTs are harder to detect than most malware agents. Companies need advanced detection systems to block, discover, and neutralize persistent threats.

Distributed denial of service (DDoS) attacks

DDoS attacks use bots to direct huge floods of traffic at network devices. Sudden traffic bursts can override network defenses and take down hardware. This results in downtime and lost activity. But the effects can be even worse.

In some cases, these attacks cover malware attacks. Attackers use the traffic flood to enter networks undetected. Enterprises need ways to cut the risk and consequences of botnet attacks.

Insider threats

Company insiders also pose an enterprise cybersecurity risk. Employees can assist phishers by providing information such as personal data or contact details. Many “whaling” attacks on executive-level targets start this way.

Disgruntled workers can extract data and sell it on the dark web. They could send project files to competitors or disrupt workflows via sabotage.

Third-party risk management

Most companies work with third parties to run their infrastructure and deliver services. But any third party could become an enterprise cybersecurity problem.

Third parties could use excessive privileges to extract sensitive data. They could accidentally provide login credentials for malicious outsiders. Both are potential security disasters.

Risk management is essential. Assess third parties and make them follow company security policies. Be careful when acquiring overseas assets. Acquired divisions or smaller companies could pose a security risk.

Best practices for enterprise cybersecurity

Protecting enterprise networks can seem overwhelming. But managing security is much easier with an enterprise cybersecurity strategy. Follow the enterprise security best practices below to develop a strategy that works.

Use MFA for all users

The first critical enterprise security measure is robust authentication. Ask for more than one authentication factor when users log in. You could use biometric scanners, one-time password tokens, or smartphone authentication. Find a style that fits your workforce needs.

Prioritize administrative accounts with the greatest privileges. When attackers access them, they can roam freely and inflict the greatest damage. Make high-privilege accounts as hard to access as possible.

Extend MFA to mobile apps and remote access APIs. Enforce strong passwords for every user. Deliver password policies to all devices when they come online. Automate offboarding procedures to delete accounts when employees leave.

Use IDS/IPS to detect threats

Add another enterprise cybersecurity layer by installing Intrusion Detection Systems (IDS) or Intrusion Prevention Systems (IPS). IDS and IPS perform roughly the same role. They operate continuously and track traffic flowing through the network. They detect threats rapidly by comparing traffic to global threat databases.

IDS/IPS tools also alert managers about unauthorized file transfers. They flag unusual changes in administrative privileges. And they determine whether sudden network slow-downs are connected to cyber attacks.

Prevention systems powered by machine learning let you automate threat detection. They are not a replacement for firewalls and antivirus tools. Instead, IDS/IPS tools are valuable to the enterprise security arsenal.

Carry out regular security assessments and penetration testing

Enterprise security requires testing to make sure security systems are effective. Regularly monitor and test your security systems to uncover network vulnerabilities.

  • Check endpoint security. Are remote devices covered by VPNs and authentication systems? Do you have full awareness of all connected endpoint devices?

  • Check web assets for code flaws. Any minor mistakes could enable SQL injection attacks.

  • Assess updating policies. Are critical apps and devices updated in a timely fashion? If not, you could face a higher risk from Zero Day Exploits.

  • Assess partner organizations carefully and vet their security processes. Put in place systems to detect suspicious activity, such as “impossible logins” from many locations.

  • Audit privileges management systems. Role Based Access Controls (RBAC) segment networks and limit access to critical data. Regularly assess user permissions to avoid privileges creep.

  • Penetration testing also helps you understand how attacks occur. They simulate intrusions, providing insights about weaknesses and areas to improve.

Implement data encryption

Encrypt confidential data at rest on your network and in motion between network endpoints. Use a Virtual Private Network to protect remote access devices and encrypt data flows. Leverage encryption tools provided by cloud service providers.

For watertight data security, consider using end-to-end data protection software. Data security tools encrypt files wherever they move. Systems track the location of data and who is accessing it. And they block unauthorized removal from network settings. This level of protection makes it far easier to comply with data security standards like CCPA or GDPR.

Prioritize crisis management

Planning for emergencies is a core part of enterprise cybersecurity. Assume that data breaches will happen. Put procedures in place to respond and restore network operations as quickly as possible.

A good approach to crisis management is to identify, react, and rebuild:

  • Identify threats immediately with cutting-edge threat detection software

  • React straight away. Inform clients if their data is at risk. Quarantine malicious agents and assess the scope of any data breaches.

  • Rebuild business operations safely. Use data backups to restore web portals and SaaS apps to their previous state. Audit security weaknesses and check for APTs. Communicate clearly with customers. Be transparent about the measures you are taking.

Data backup and post-incident reviews

Data backups restore operations and safeguard customer data. Choose a secure cloud or off-site backup provider to store critical data. If possible, store more than two copies of high-priority files, and make daily backups of the most valuable data.

Enterprise cybersecurity does not need complete backups of other company data. That would become hard to manage at scale. But it’s a good idea to incrementally back up critical application workloads. Store enough data to restore systems following a security incident.

It’s also important to review disaster recovery processes after cyberattacks. Assess whether data backups were effective and secure. Track the speed of system restoration and any data corruption following restart.

Solutions for enterprise cyber security

What are the best solutions to the enterprise cybersecurity dilemma? It makes life easier if we break down enterprise security into three core areas.

Network security

Companies need to ensure secure access to network resources. Network security solutions include:

  • End-to-end encryption of all critical data

  • Endpoint protection via remote access VPNs

  • Single Sign On and MFA systems to exclude unauthorized users

  • Antivirus and antimalware tools

  • Password management to strengthen credentials

  • Employee training to detect phishing

  • Security policies are distributed to every endpoint

Cloud security and data protection

Enterprise cybersecurity must lock down cloud assets and the data held in cloud environments. Solutions here include:

  • Privileges management to limit access to resources employees need

  • Cloud VPN systems anonymize users and encrypt data in motion

  • Cloud-native firewalls regulate access and block threats

  • Use of encryption provided by CSP

  • SD-WAN architecture covering all network assets

Use of security information and event management (SIEM) systems

SIEM tools proactively track threats across enterprise networks. This extends beyond basic network security. SIEM solutions include:

  • IDP/IPS systems to actively detect threats

  • Use of global threat intelligence to combat the latest vulnerabilities

  • Machine learning to achieve granular threat detection

  • Forensic dashboards for full security visibility

  • In-depth reporting for security development and compliance audits

Cybersecurity checklist for enterprises

A comprehensive enterprise security plan includes best practices and the latest technological solutions. Consult this checklist to cover every critical area:

  1. Use MFA to regulate network access

  2. Add extra authentication factors for admin accounts

  3. Assign minimal user privileges in line with Zero Trust ideas

  4. Secure remote devices with VPNs

  5. Require strong, regularly-changed passwords

  6. Encrypt all high-value data

  7. Use DLP tools to track valuable data

  8. Use IDS/IPS tools to track threats in depth

  9. Back up data regularly

  10. Audit backups and threat responses to ensure quick disaster recovery

  11. Regularly test your security systems

  12. Risk assess core threats and create response plans

  13. Train all staff to detect phishing attacks

How can NordLayer help with enterprise security?

Enterprises face a complex range of cybersecurity threats. They need trusted cybersecurity partners to protect data and manage access. Nordlayer will help you put in place the correct security tools to protect business networks.

Our Cloud VPN service enables secure access to SaaS apps anywhere. Secure remote access management tools make segmenting network resources and assigning privileges easy. And threat detection systems at the network edge block potential threats before they breach network perimeters.

Strengthen your enterprise security today to avoid financial damage. Contact NordLayer and build an enterprise cybersecurity strategy that suits your business needs.

Partnership Will Drive Increased Adoption of Portnox’s Cutting-Edge NAC Solution Purpose-Built for Large Distributed Organizations in the Region

LONDON — Portnox, which supplies network access control (NAC), visibility and device risk management to organizations of all sizes, today announced that it has partnered with Distology for the sole distribution and resell of its cloud-delivered NAC-as-a-Service solution in the United Kingdom and Ireland.

We chose to partner with Distology because of their successful history of IT security solution distribution in the UK and Irish markets, said Portnox CEO, Ofer Amitai. Were confident this collaboration will yield tremendous growth for both parties, as Portnox has a unique value proposition and Distology has the market enablement expertise to effectively evangelize our network security offering.

We have a long-established relationship with Portnox and it speaks volumes that the team have decided to choose Distology as their sole UK&I distributor. The technology Portnox brings to the market is incredibly exciting and complements our existing vendor stack effortlessly, said Stephen Rowlands, Head of Sales for Distology. Were especially looking forward to representing and promoting Portnox Clear to our growing partner base, as this brand-new cloud-based technology has potential to completely disrupt the market and we foresee masses of growth potential in this innovative product.

Portnox introduced its cloud-delivered NAC-as-a-Service solution to the UK & Irish markets less than two years go. As the first to bring NAC to the cloud, Portnox has quickly gained a foothold in the region, particularly among large distributed enterprises in the retail, construction and utilities industries.

The adoption of our NAC-as-a-Service product in the UK has been very strong to date, said VP of Products, Tomer Shemer. This is a testament to the fact that the UK is one of the markets leading the trend of cloud security adoption. We expect to see continued growth in the coming years in this area of Europe.

Portnox is set to exhibit at this week’s RSA 2020 Conference (booth #4234) in San Francisco, February 24-28. Additionally, Portnox (booth #G108) and Distology (booth #C40) will both be exhibiting at InfoSec Europe 2020, Europes largest event for information and cyber security, in London, June 2-4.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About Portnox
Portnox provides simple-to-deploy, operate and maintain network access control, security and visibility solutions. Portnox software can be deployed on-premises, as a cloud-delivered service, or in hybrid mode. It is agentless and vendor-agnostic, allowing organizations to maximize their existing network and cybersecurity investments. Hundreds of enterprises around the world rely on Portnox for network visibility, cybersecurity policy enforcement and regulatory compliance. The company has been recognized for its innovations by Info Security Products Guide, Cyber Security Excellence Awards, IoT Innovator Awards, Computing Security Awards, Best of Interop ITX and Cyber Defense Magazine. Portnox has offices in the U.S., Europe and Asia. For information visit http://www.portnox.com, and follow us on Twitter and LinkedIn.。

About Distology
Distology is a Market Enabler and offers true value for the distribution of disruptive IT Security solutions. The vendors we work with represent innovative and exciting technology that continues to excite and inspire their reseller network. Our ethos is based on trust, relationships, energy and drive and offers end to end support in the full sales cycle providing vendor quality technical and commercial resource.

These days, cybercrime is rampant. It’s no longer a matter of “if” you’re going to suffer an attack but “when” it will happen. All companies want to be ready for any crisis. And this is where a business continuity plan comes into play.

But what is a business continuity plan exactly? Why is it important? What should one include? Today, we’re exploring all these questions in-depth.

What is a business continuity plan?

A business continuity plan (BCP) is a document that sets guidelines for how an organization will continue its operations in the event of a disruption, whether it’s a fire, flood, other natural disaster or a cybersecurity incident. A BCP aims to help organizations resume operations without significant downtime.

Unfortunately, according to a 2020 Mercer survey, 51% of businesses across the globe don’t have a business continuity plan in place.

What’s the difference between business continuity and disaster recovery plans?

We often confuse the terms business continuity plan and disaster recovery plan. The two overlap and often work together, but the disaster recovery plan focuses on containing, examining, and restoring operations after a cyber incident. On the other hand, BCP is a broader concept that considers the whole organization. A business continuity plan helps organizations stay prepared for dealing with a potential crisis and usually encompasses a disaster recovery plan.

Importance of business continuity planning

The number of news headlines announcing data breaches has numbed us to the fact that cybercrime is very real and frequent and poses an existential risk to companies of all sizes and industries.

Consider that in 2021, approximately 37% of global organizations fell victim to a ransomware attack. Then consider that business interruption and restoration costs account for 50% of cyberattack-related losses. Finally, take into account that most cyberattacks are financially motivated and the global cost of cybercrime topped $6 trillion last year. The picture is quite clear — cybercrime is a lucrative venture for bad actors and potentially disastrous for those on the receiving end.

To thrive in these unpredictable times, organizations go beyond conventional security measures. Many companies develop a business continuity plan parallel to secure infrastructure and consider the plan a critical part of the security ecosystem. The Purpose of a business continuity plan is to significantly reduce the downtime in an emergency and, in turn, reduce the potential reputational damage and — of course — revenue losses.

Business continuity plan template

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Business Continuity Plan Example

[Company Name]

[Date]

I. Introduction

  • Purpose of the Plan

  • Scope of the Plan

  • Budget

  • Timeline

The initial stage of developing a business continuity plan starts with a statement of the plan’s purpose, which explains the main objective of the plan, such as ensuring the organization’s ability to continue its operations during and after a disruptive event.

The Scope of the Plan outlines the areas or functions that the plan will cover, including business processes, personnel, equipment, and technology.

The Budget specifies the estimated financial resources required to implement and maintain the BCP. It includes costs related to technology, personnel, equipment, training, and other necessary expenses.

The Timeline provides a detailed schedule for developing, implementing, testing, and updating the BCP.

II. Risk Assessment

  • Identification of Risks

  • Prioritization of Risks

  • Mitigation Strategies

The Risk Assessment section of a Business Continuity Plan (BCP) is an essential part of the plan that identifies potential risks that could disrupt an organization’s critical functions.

The Identification of Risks involves identifying potential threats to the organization, such cybersecurity breaches, supply chain disruptions, power outages, and other potential risks. This step is critical to understand the risks and their potential impact on the organization.

Once the risks have been identified, the Prioritization of Risks follows, which helps determine which risks require the most attention and resources.

The final step in the Risk Assessment section is developing Mitigation Strategies to minimize the impact of identified risks. Mitigation strategies may include preventative measures, such as system redundancies, data backups, cybersecurity measures, as well as response and recovery measures, such as emergency protocols and employee training.

III. Emergency Response

  • Emergency Response Team

  • Communication Plan

  • Emergency Procedures

This section of the plan focuses on immediate actions that should be taken to ensure the safety and well-being of employees and minimize the impact of the event on the organization’s operations.

The Emergency Response Team is responsible for managing the response to an emergency or disaster situation. This team should be composed of individuals who are trained in emergency response procedures and can act quickly and decisively during an emergency. The team should also include a designated leader who is responsible for coordinating the emergency response efforts.

The Communication Plan outlines how information will be disseminated during an emergency situation. It includes contact information for employees, stakeholders, and emergency response personnel, as well as protocols for communicating with these individuals.

The Emergency Procedures detail the steps that should be taken during an emergency or disaster situation. The emergency procedures should be developed based on the potential risks identified in the Risk Assessment section and should be tested regularly to ensure that they are effective.

IV. Business Impact Analysis

The Business Impact Analysis (BIA) section of a Business Continuity Plan (BCP) is a critical step in identifying the potential impact of a disruption to an organization’s critical operations.

The Business Impact Analysis is typically conducted by a team of individuals who understand the organization’s critical functions and can assess the potential impact of a disruption to those functions. The team may include representatives from various departments, including finance, operations, IT, and human resources.

V. Recovery and Restoration

  • Procedures for recovery and restoration of critical processes

  • Prioritization of recovery efforts

  • Establishment of recovery time objectives

The Recovery and Restoration section of a Business Continuity Plan (BCP) outlines the procedures for recovering and restoring critical processes and functions following a disruption.

The Procedures for recovery and restoration of critical processes describe the steps required to restore critical processes and functions following a disruption. This may include steps such as relocating to alternate facilities, restoring data and systems, and re-establishing key business relationships.

The Prioritization section of the plan identifies the order in which critical processes will be restored, based on their importance to the organization’s operations and overall mission.

Recovery time objectives (RTOs) define the maximum amount of time that critical processes and functions can be unavailable following a disruption. Establishing RTOs ensures that recovery efforts are focused on restoring critical functions within a specific timeframe.

VI. Plan Activation

  • Plan Activation Procedures

The Plan Activation section is critical in ensuring that an organization can quickly and effectively activate the plan and respond to a potential emergency.

The Plan Activation Procedures describe the steps required to activate the BCP in response to a disruption. The procedures should be clear and concise, with specific instructions for each step to ensure a prompt and effective response.

VII. Testing and Maintenance

  • Testing Procedures

  • Maintenance Procedures

  • Review and Update Procedures

This section of the plan is critical to ensure that an organization can effectively respond to disruptions and quickly resume its essential functions.

Testing procedures may include scenarios such as natural disasters, cyber-attacks, and other potential risks. The testing procedures should include clear objectives, testing scenarios, roles and responsibilities, and evaluation criteria to assess the effectiveness of the plan.

The Maintenance Procedures detail the steps necessary to keep the BCP up-to-date and relevant.

The Review and Update Procedures describe how the BCP will be reviewed and updated regularly to ensure its continued effectiveness. This may involve conducting a review of the plan on a regular basis or after significant changes to the organization’s operations or threats.

What should a business continuity plan checklist include?

Organizations looking to develop a BCP have more than a few things to think through and consider. Variables such as the size of the organization, its IT infrastructure, personnel, and resources all play a significant role in developing a continuity plan. Remember, each crisis is different, and each organization will have a view on handling it according to all the variables in play. However, all business continuity plans will include a few elements in one way or another.

  • Clearly defined areas of responsibility

    A BCP should define specific roles and responsibilities for cases of emergency. Detail who is responsible for what tasks and clarify what course of action a person in a specific position should take. Clearly defined roles and responsibilities in an emergency event allow you to act quickly and decisively and minimize potential damage.

  • Crisis communication plan

    In an emergency, communication is vital. It is the determining factor when it comes to crisis handling. For communication to be effective, it is critical to establish clear communication pipelines. Furthermore, it is crucial to understand that alternative communication channels should not be overlooked and outlined in a business continuity plan.

  • Recovery teams

    A recovery team is a collective of different professionals who ensure that business operations are restored as soon as possible after the organization confronts a crisis.

  • Alternative site of operations

    Today, when we think of an incident in a business environment, we usually think of something related to cybersecurity. However, as discussed earlier, a BCP covers many possible disasters. In a natural disaster, determine potential alternate sites where the company could continue to operate.

  • Backup power and data backups

    Whether a cyber event or a real-life physical event, ensuring that you have access to power is crucial if you wish to continue operations. In a BCP, you can often come across lists of alternative power sources such as generators, where such tools are located, and who should oversee them. The same applies to data. Regularly scheduled data backups can significantly reduce potential losses incurred by a crisis event.

  • Recovery guidelines

    If a crisis is significant, a comprehensive business continuity plan usually includes detailed guidelines on how the recovery process will be carried out.

Business continuity planning steps

Here are some general guidelines that an organization looking to develop a BCP should consider:

Analysis

A business continuity plan should include an in-depth analysis of everything that could negatively affect the overall organizational infrastructure and operations. Assessing different levels of risk should also be a part of the analysis phase.

Design and development

Once you have a clear overview of potential risks your company could face, start developing a plan. Create a draft and reassess it to see if it takes into account even the smallest of details.

Implementation

Implement BCP within the organization by providing training sessions for the staff to get familiar with the plan. Getting everyone on the same page regarding crisis management is critical.

Testing

Rigorously test the plan. Play out a variety of scenarios in training sessions to learn the overall effectiveness of the continuity plan. By doing so, everyone on the team will be closely familiar with the business continuity plan’s guidelines.

Maintenance and updating

Because the threat landscape constantly changes and evolves, you should regularly reassess your BCP and take steps to update it. By making your continuity plan in tune with the times, you will be able to stay a step ahead of a crisis.

Level up your company’s security with NordPass Business

A comprehensive business continuity plan is vital for the entire organization’s security posture. However, in a perfect world, you wouldn’t have to use it. This is where NordPass Business can help.

Remember, weak, reused, or compromised passwords are often cited as one of the top contributing factors in data breaches. It’s not surprising, considering that an average user has around 100 passwords. Password fatigue is real and significantly affects how people treat their credentials. NordPass Business counters these issues.

With NordPass Business, your team will have a single secure place to store all work-related passwords, credit cards, and other sensitive information. Accessing all the data stored in NordPass is quick and easy, which allows your employees not to be distracted by the task of finding the correct passwords for the correct account.

In cyber incidents, NordPass Business ensures that company credentials remain secure at all times. Everything stored in the NordPass vault is secured with advanced encryption algorithms, which would take hundreds of years to brute force.

If you are interested in learning more about NordPass Business and how it can fortify corporate security, do not hesitate to book a demo with our representative.

 

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About NordPass
NordPass is developed by Nord Security, a company leading the global market of cybersecurity products.

The web has become a chaotic space where safety and trust have been compromised by cybercrime and data protection issues. Therefore, our team has a global mission to shape a more trusted and peaceful online future for people everywhere.

Reaching beyond 1Gbps: How we achieved NAT traversal with vanilla WireGuard

Nord Security engineers have been hard at work developing Meshnet, a mesh networking solution that employs the WireGuard tunneling protocol. Here are the technical details on how we tackled the challenge of optimizing Meshnet’s speed.

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Meshnet is powered by NordLynx, a protocol based on Wireguard. WireGuard is an excellent tunneling protocol. It is open, secure, lightweight, lean, and – thanks to the in-kernel implementations like in the Linux kernel or the Windows NT kernel – really, really fast.

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An iperf3 speed test between NordVPN’s staging VPN servers with a single TCP connection tunneled over WireGuard.

At the heart of it is “cryptokey routing,” which makes creating a tunnel almost as easy as tracking a few hundred bytes of state. So having hundreds or even thousands of tunnels from a single machine is feasible.

These properties make WireGuard a very appealing building block for peer-to-peer mesh networks. But before getting there, a challenge or two must still be overcome. So let’s dig into them!

Ground rules

Here are ground rules to help us to better weigh tradeoffs. First, privacy and security is a priority, so any tradeoff compromising end-to-end encryption or exposing too much information is automatically off the table. Second, speed and stability is one of the most important qualities of Meshnet. Finally, to cover all major operating systems (Windows, Android, iOS, macOS, and Linux), any ideas or solutions must be implementable on those platforms.

So here are the ground rules:

Rule #1

Everything will be end-to-end encrypted. Any user data passing between devices must be inaccessible to anyone else – even to Nord Security itself.

Rule #2

No mixing of the data plane (i.e., the code that processes packets) and control plane (i.e., the code that configures the network), if possible. That’s because any additional logic (e.g., NAT traversal, packet filtering/processing) added to the WireGuard will slow it down.

Rule #3

No solutions that target a single WireGuard implementation. Remember those fast in-kernel implementations? In order to reach high throughput everywhere, we must be able to adapt to the intricacies of every platform.

Great! Now let’s get cracking!

NAT traversal 101

Every peer-to-peer application (including Meshnet) has a NAT traversal implementation at its heart. While this is a rather wide topic (just look at the amount of related RFCs: RFC3261, RFC4787, RFC5128, RFC8489, RFC8445, RFC8656…), the core principle is quite simple: NATs are generally designed to support outgoing connections really well.

They achieve this by forwarding any outgoing packets while remembering just enough information to be able to discern where and how to forward incoming response packets whenever they arrive. The exact nature of this information and how it is used will determine the type of the NAT and its specific behavior. For example, Linux NATs are based on the conntrack kernel module and one can easily check the state of this information at any moment using the conntrack -L command.

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$ sudo conntrack -L

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tcp 6 382155 ESTABLISHED src=192.168.3.140 dst=172.217.18.3 sport=60278 dport=443 src=172.217.18.3 dst=192.168.3.140 sport=443 dport=60278 [ASSURED] mark=0 use=1

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tcp 6 348377 ESTABLISHED src=192.168.228.204 dst=35.85.173.255 sport=38758 dport=443 src=35.85.173.255 dst=192.168.228.204 sport=443 dport=38758 [ASSURED] mark=0 use=1

4

......
 

This great RFC4787 goes into a lot of detail about NAT behavior in general.

While outgoing connections are handled transparently, incoming connections can be trouble. Without outgoing packets forwarded first (and consequently without the conntrack information), NATs simply do not have any clue where to forward packets of incoming connections and the only choice left is to drop them. At this moment, we finally arrive at the core part of any peer-to-peer connection establishment:

Suppose you shoot a packet from both sides of the peer-to-peer connection at each other roughly at the same time. In this case, the connection will appear to be “outgoing” from the perspective of both NATs, allowing hosts to communicate.

Let’s unpack it a bit:

  • “Shoot a packet” – send a UDP packet. While there are techniques regarding other protocols, only UDP packets matter in this case, as WireGuard is UDP-based. The packet’s payload contents do not matter (it can even be empty), but it’s important to get the headers right.

  • “at each other” – the packet’s source and destination addresses and ports, transmitted from different sides of the connection, must mirror each other just after the first translation has been performed but before any translations by the second NAT occur. No matter what source address and port are being used by the NAT on the side for outgoing packets, the other side must send its packets to this exact address and port and vice versa. Unfortunately, some NATs make it very difficult to figure out the translations they are making, which is why NAT traversal is never 100% reliable.

  • “roughly at the same time” – the data about outgoing connections within a NAT isn’t stored forever, so the packet from the other side must reach the NAT before this data disappears. The storage time greatly depends on the NAT – it varies from half a minute to a few minutes.

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An example NAT traversal scenario.

This technique is surprisingly general. Only small bits and pieces differ within the different cases a typical peer-to-peer application needs to support.

A few things need to be done right, but all of this is possible with vanilla WireGuard and the established ground rules. Take two packets and send them from the right source to the right destination at roughly the same time, without even worrying about what’s inside of the packets. How hard can it be? #FamousLastWords.

WG-STUN

The key part of any NAT traversal implementation is figuring out what translations will be performed by the NAT. In some cases, there is no NAT (e.g., host on the open internet), or it is possible to simply request a NAT to perform specific translations instead (e.g., by using UPnP RFC6970, PMP RFC6886). Sometimes, the translation has to be observed in action. Luckily, a standardized protocol STUN (RFC8489) does just that.

While there are some intricacies with the STUN protocol itself, the so-called STUN binding request is at its core. This binding request usually is formatted by the client behind NAT and processed by the server hosted on the open internet. Upon receiving this request, the server will look at the source IP address and port of the request packet and add it to the payload of the response packet.

A STUN binding request captured with Wireshark.

A few of the NATs will use the same translations of the source IP address regardless of the destination (let’s call them “friendly NATs”). The same source IP address and the source port will be used for the packets going to the STUN server and any Meshnet peer. But there is a catch! The same NAT translations will be performed only as long as the packets are using the same source IP and port for all destinations on the originating host.

Here’s the first challenge. Vanilla WireGuard is not capable of performing STUN requests on its own. Moreover, once WireGuard reserves a source port for communications with its peers, other programs cannot, generally, use it anymore.

While it is technically possible to add STUN functionality to WireGuard, it would be in violation of our ground rule #2 and would seriously complicate the relationship with the rule #3. The search continues.

The WireGuard protocol is designed to create IP tunnels. Maybe it’s possible to transmit STUN requests inside of the tunnel? That way, the STUN request would get encapsulated, resulting in two IP packets: inner (STUN) and outer (WireGuard). Luckily, according to the WireGuard whitepaper, all outer packets destined to any peer should reuse the same source IP and port:

Note that the listen port of peers and the source port of packets sent are always the same.

It’s been the behavior of all WireGuard implementations tested for this blog post.

Using this property, we can assume that packets destined for distinct WireGuard peers will get the same translations when going through friendly NATs. That’s precisely what we need when using an external service (like STUN) to determine which translations NAT will use when communicating with Meshnet peers.

But no standard STUN server can communicate with WireGuard directly. Even if we hosted a STUN server at the other end of the tunnel, after decapsulation, the server would respond with the inner packet’s source IP and port – but we the need outer packet’s source IP and port.

Say hello to WG-STUN, a small service that maintains WireGuard tunnels with clients and waits for STUN requests inside the tunnels. When a binding request arrives, instead of looking into the binding request packet, the STUN server takes the address from the WireGuard peer itself and writes it into the STUN binding response. Later, it encapsulates the packet according to WireGuard protocol and sends it back to the client. On the client side, to figure out what translations will be performed by the NAT for the WireGuard connections, we just need to add WG-STUN peer and transmit a standard STUN request inside the tunnel.

A Wireshark capture of a WG-STUN binding request.

In the picture above, you can see a standard WG-STUN request. In this case, a STUN request was sent to 100.64.0.4, which is a reserved IP for an in-tunnel STUN service. The request got encapsulated and transmitted by WireGuard to one of the WG-STUN servers hosted by Nord Security. This WG-STUN server is just a standard WireGuard peer with the allowed IP set to 100.64.0.4/32, and the endpoint pointed to the server itself.

 

A WG-STUN peer configured on Meshnet interface.

Note that the WG-STUN service is, by design, a small service that is functionally incapable of doing anything other than responding to STUN requests (and ICMP for reachability testing). This way, we are bounding this service to control-plane only and adhering to rule #2. Because the WG-STUN service is just a standard peer, WireGuard’s cross-platform interface is more than enough to control the WG-STUN peer in any of the WireGuard implementations (rule #3), Most importantly, due to WireGuard’s encryption, we get privacy and security by default (rule #1).

Path selection

Now we can perform STUN with vanilla WireGuard and figure out some translations which NAT will perform, provided that our NAT is friendly NAT. Unfortunately, that’s not enough to ensure good connectivity with Meshnet peers. What if there is no NAT at all? What if two NATs are in a chain, and our Meshnet peer is between them? What if a Meshnet peer is running in the VM of a local machine? What if a Meshnet peer managed to “ask” its NAT for specific translations via UPnP? There are quite a few possible configurations here. Sometimes we call these configurations “paths,” describing how one Meshnet peer can reach another. In the real world, the list of potential paths is a lot longer than the list of paths that can sustain the peer-to-peer connection.

 

For example, one Meshnet peer may access the other directly if both are within the same local area network. What’s more, if NAT supports hair-pinning, the same peer may be accessed via the WAN IP address of the router too. Additionally, it is common for a single host to participate in multiple networks at the same time (e.g., by virtualized networks, using multiple physical interfaces, DNATing, etc.). But it is impossible to know in advance which paths are valid and which are not.

For this reason, peer-to-peer applications usually implement connectivity checks to determine which paths allow peers to reach one another (e.g., checks standardized in ICE (RFC8445), and when multiple paths pass the checks, they select the best one. These checks are usually performed in the background, separate from a data channel, to avoid interfering with the currently in-use path. For example, if two peers are connected via some relay service (e.g., TURN RFC8656), an attempt to upgrade to a better path (e.g., direct LAN), which is not validated, may cause path interruption until timeout passes and that would be deeply undesirable.

While WireGuard implementations indicate the reachability of currently configured peers used for the data plane, the lightweight nature of the WireGuard protocol makes alternative path evaluation out of scope. The question is: how can we separate the data plane from connectivity checks?

Considering the affordable nature of WireGuard tunnels, the most straightforward solution would be to configure two pairs of peers on each Meshnet node – one for the data plane, the other for connectivity checks. But this solution is not feasible in practice. WireGuard peers are identified by their identity (public key), and each interface has only one identity. Otherwise, cryptokey routing and roaming functionality, in its current form, would break. Moreover, mobile platforms can have at most one interface open at any moment, restricting Meshnet nodes to a single identity at a given time.

So let’s look for solutions elsewhere. Here’s how we came to the observation which is now the core principle for performing connectivity checks out of the data plane:

Given that a connection can be established using a pair of endpoints – it is highly likely that performing the same steps with a different source endpoint will succeed.

It is possible to force this observation not to be true, but it wouldn’t be a natural occurrence. NATs will have the same mapping and filtering behavior for any pair of distinct outgoing connections. RFC4787 considers NAT determinicity as a desirable property. UPnP RFC6970, PMP RFC6886, and similar protocols will behave similarly for distinct requests. LAN is almost never filtered on a per-source-port basis for outgoing connections.

On the other hand, making such an assumption allows us to completely separate connectivity checks and the data plane. After performing a connectivity check out-of-band, a path upgrade can be done with a high degree of certainty of success.

Therefore, in our Meshnet implementation, Meshnet nodes gather endpoints (as per ICE (RFC8445) standard) for two distinct purposes. First, to perform connectivity checks, and second, to upgrade the WireGuard connection in case connectivity checks succeed. Once the list of endpoints is known, the endpoints are exchanged between participating Meshnet nodes using relay servers. For privacy and security, the endpoint exchange messages are encrypted and authenticated using the X25519 ECDH algorithm and ChaCha20Poly1305 for AEAD. Afterward, the connectivity checks are performed separately from WireGuard using plain old UDP sockets. If multiple endpoint candidates succeed in the connectivity check, the candidate with the lowest round-trip time is preferred.

We have validated a path using some pair of endpoints, so the corresponding data plane endpoints are selected, and a path upgrade is attempted. If the upgrade fails to establish a connection, it is banned for a period of time, but if it succeeds → we have successfully established a peer-to-peer connection using vanilla WireGuard.

And now we can fire up iperf3 and measure what it means. As you may have realized, we are now measuring vanilla WireGuard itself. For example, running two Meshnet nodes in docker containers on a single, rather average laptop equipped with Intel i5-8265U without any additional tweaking or tuning, we can easily surpass the 2Gbps mark for single TCP connection iperf3 test.

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iperf3 single TCP connection test between two Meshnet nodes.

At the time of writing, the default WireGuard implementation used by Meshnet for Linux is the Linux kernel, Windows – WireGuard-NT or WireGuard-go, and for other platforms – boringtun.

Conclusion

By solving a few challenges, Nord Security’s Meshnet implementation managed to build a Meshnet based on WireGuard with peer-to-peer capabilities using only an xplatform interface and the benefits of in-kernel WireGuard implementations. It surpassed the 1Gbps throughput mark. Currently, the implementation is in the process of being released, so stay tuned for a big speed upgrade!

Note: WireGuard and the “WireGuard” logo are registered trademarks of Jason A. Donenfeld.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About NordLayer
NordLayer is an adaptive network access security solution for modern businesses – from the world’s most trusted cybersecurity brand, Nord Security.

The web has become a chaotic space where safety and trust have been compromised by cybercrime and data protection issues. Therefore, our team has a global mission to shape a more trusted and peaceful online future for people everywhere.

NordLayer feature release: Always On VPN

Small businesses are on the front line of cybersecurity. At any moment, cyberattacks could extract confidential data, damage network infrastructure, or even cause total business failure.

The risks are real. According to Verizon, 60% of small businesses that suffer cyber attacks go out of business within 6 months. Healthcare company Wood Ranch Medical is a great example. The small operator was bankrupted by a 2019 ransomware attack that prevented access to sensitive patient records.

Despite cases like Wood Ranch Medical, most small businesses fail to allocate enough time and resources to counter cyber-threats.

Don’t fall into that trap. Instead, follow this guide to implement robust cybersecurity measures. With our help, you can counter the most dangerous cyber threats faced by SMBs. Let’s find out more.

Understanding the threat landscape for SMBs

The first thing to understand is that small businesses face a diverse range of cyber threats. Any one of them could ruin your reputation and lead to regulatory fines.

Attackers can lurk for months and monitor traffic. They can steal sensitive client data or lock it away until victims pay a ransom. Or they could cause technical damage, ruining network infrastructure.

SMBs can’t afford these consequences. But how do you handle critical cybersecurity threats?

Prevention starts from awareness of the most common threats and how they fit into cybersecurity for small businesses.

Types of cyber attacks

Here’s a list of the most common types of online threats.


All of them threaten small businesses.

1. Phishing

Phishers use social engineering techniques to fool small business employees. With a few pieces of information, attackers can easily convince time-poor workers to make dangerous decisions. This might involve emails pretending to come from colleagues or trusted third parties. The links in these emails lead to malicious sites or initiate malware downloads.

2. Ransomware

Ransomware locks down high-value data and demands a ransom from targets. If attackers control these targets, they can demand a high price to restore access. And small businesses are not always able to pay.

3. Spyware

Spyware tracks data flowing through network assets and sends this information to controllers outside the targeted organization. Some spyware is legitimate. For instance, advertisers sometimes use it to deliver targeted ads. But the majority of spyware is malicious and linked to data extraction.

4. Viruses

Viruses spread between devices and their effects range from relatively light disruption to complete system failure. Some viruses remain dormant for long periods. Others set to work immediately. In all cases, small businesses need updated and effective antivirus software to defend their perimeter.

5. Malware

Malware extends beyond ransomware and spyware. For example, businesses might encounter trojans or worms that stay below the radar until activated. Bots are also common. These agents latch onto devices and create “swarms” to launch wide-scale attacks.

6. Man-in-the-middle attacks

Man-in-the-middle attacks target insecure wifi connections. Attackers can intervene between remote access workers and the corporate network. If the connection is unencrypted, hackers can harvest information from corporate network traffic and steal confidential data.

7. SQL injection

SQL injection uses SQL code to request access to valuable databases. This generally occurs via web forms connected to SQL databases. For small businesses, this could include employee gateways or payment forms. Securing web assets is absolutely essential.

8. DDoS attacks

Distributed denial-of-service attacks involve botnets featuring hundreds or thousands of agents. Botnets direct massive amounts of traffic at their target with the aim of overwhelming networks. Larger organizations may have the resources to absorb DDoS floods. But with attacks averaging 5.17 Gbps, small business websites can easily fold under the pressure.

9. Zero-day exploits

Zero-day exploits target recently documented software vulnerabilities. In these situations, vendors probably haven’t developed patches, exposing users to opportunist attackers. Small businesses rely on anti-virus, communications, and data management tools in everyday work. But any of these tools can become vulnerable overnight.

10. DNS tunneling

DNS tunneling injects malicious code into networks via DNS queries. This allows hackers to seize control of local DNS servers. When that happens, a small business can lose control of its website and network assets. DNS tunneling exploits insecure firewalls, but SMBs often retain legacy firewall products. That’s a bad idea when successful attacks can ruin reputations in seconds.

11. XSS attacks

XSS (or Cross Site Scripting) injects malicious code via web applications and browser-side scripts. XSS attacks allow attackers to change website designs, adding undesirable content. They can launch malicious software, infecting business networks and customer devices. It allows hackers to spoof legitimate identities by hijacking cookies. All of that is bad news for SMBs.

Cybersecurity best practices for small businesses

Small businesses need cybersecurity strategies that deal with critical threats. But how can you implement an effective strategy with a small business budget?

SMBs lack the resources of corporations. But cybersecurity for small businesses must still protect sensitive data and network resources. Here are some best practices to follow that balance cost and efficiency.

1. Implement a strong password policy

Employees should only use strong passwords to log into your company network. Weak passwords are easy to guess or brute force. This makes mounting attacks much simpler.

Require employees to use 10-15 character passwords. Demand a mixture of upper and lower case letters, numbers, and symbols. Enterprise-wide password management tools can help. They make storing and changing passwords easier, eliminating much of the risk of human error.

Combining password hygiene with anti-virus software and firewall protection is also good practice. That way, you can filter potential threats and authenticate users effectively.

2. Schedule regular backups

Cyber-attacks can lead to the deletion of data or system failures that compromise important workflows. This makes it vital to back up high-priority data regularly. Use secure cloud services or external locations away from your core network.

3. Train employees in cybersecurity basics

Digital cybersecurity controls rely upon human knowledge and behavior. The way employees act when encountering cyber threats is a crucial part of a small business security setup. That’s why it’s vital to focus on what is known as the human firewall.

Strengthen the human firewall by training employees to spot phishing emails and malicious links. They must know the company password and access management policies. Remote workers should also understand how to connect securely, as well as the risks of using an insecure public wi-fi network.

4. Use threat prevention measures to reduce cyber attack risks

Minimize cyber security risks by adding antivirus software and malware scanning tools to your network traffic. Use VPNs to encrypt data and anonymize user IP addresses. Create allowlists to screen user identities, admitting only authorized addresses.

Take action to secure your local network as well. You may need to upgrade your wifi network from WEP to WPA2. Check that your router SSID is anonymized and consider upgrading your firewall to add features like Deep Packet Inspection.

5. Implement protection for sensitive information

Encrypt high-value data like personnel records and customer financial information. If you rely on SaaS or PaaS tools, use any cloud data protection tools provided by your Cloud Service Provider.

Use privileges management to limit freedom within network boundaries. Confidential data should only be available to users who need it in their working tasks. That way, when a data breach occurs, attackers will struggle to access and extract data.

Minimize the number of users with administrative privileges. Avoid giving single users the power to make fundamental network changes.

Consider using Data Loss Prevention tools as well. These tools track the location and state of important data. They block data transfers to unauthorized devices and log potentially dangerous access requests. If you handle high-risk, high-value data, DLP could be a sound investment.

6. Create an Incident Response Plan

Small businesses must prepare for cybersecurity incidents. Aim to restore normal working conditions as soon as possible while protecting data and neutralizing active threats.

Carry out a risk assessment for the threats detailed above. Include an assessment of where critical data resides. Assign an individual with the responsibility to protect important data. And connect every resource with risk-reduction strategies.

Create a recovery plan for all critical assets. This should include security scans to identify any malware or virus infections. Document access requests during the security alerts and determine whether data loss has occurred.

SMBs need to be ready to act as soon as possible when cybersecurity issues arise. Be proactive and make sure everyone is aware of incident response procedures.

7. Focus on secure remote access

Many small businesses allow employees to work from home. Sales representatives may also travel widely but require access to central resources. In both cases, remote access creates cybersecurity risks.

Require strong passwords and MFA for remote connections. Consider requiring employees to use an approved VPN service when working from home. Staff may store confidential information on smartphones, creating additional risk. Enforce strict data protection policies for mobile devices.

Make sure your cyber security tools cover both on-premises and cloud resources. Remote workers can bypass central network routers if they connect to SaaS apps. This can create security gaps and compromise visibility.

8. Manage third parties securely

Small businesses rely on third-party vendors, but partners can act as vectors for cyber attackers. For example, CRM providers may not encrypt data securely, putting client data at risk. Virus checkers or low-quality VPNs may transmit spyware.

Check all third parties and ensure they have rock-solid security policies. Trust nobody, and always ask for security assurances if you aren’t sure.

9. Enable 2FA or MFA

Small companies need to secure the network edge with robust authentication procedures. 2-factor authentication or multi-factor authentication are the best options here. These tools request multiple identification factors whenever users connect to network assets. This makes it far harder to obtain access illegitimately.

If MFA is too burdensome for employees, consider using it only for administrator accounts. Or try user-friendly 2FA procedures such as fingerprint scanning. Balance user experience and security. But always go beyond simple password protection.

Ensure your company’s sensitive information is protected

Data protection is the most important cybersecurity goal for small businesses. Data losses lead to huge reputational damage and regulatory penalties. It’s critically important to secure data and show evidence that confidential information is protected. Basic data protection measures include:

  • Encrypting important databases

  • Filtering access with privileges management

  • Strengthening malware and firewall protection.

  • Using Data Loss Prevention tools

  • Educating employees about data security policies.

Beyond those actions, it’s also a good idea to check your data security posture. The Cybersecurity & Infrastructure Security Agency (CISA) provides a free “cyber hygiene” check. This is a good starting point. It should help you find vulnerabilities and identify areas of improvement.

Penetration testing also mimics the activities of hackers, providing a good measure of your data security setup. Robust testing will dramatically reduce the risk of data breaches in the future.

Cybersecurity checklist for small businesses

Small businesses should have a comprehensive cybersecurity plan that guides their efforts.


Follow this checklist to make sure you include the right security measures:

  1. Data protection – Apply encryption, DLP, and privileges management. Prioritize high-value data.

  2. Threat reduction – Put in place virus and malware scanning, and firewall protection.

  3. Incident response – Ensure rapid restoration of critical assets with full security checks.

  4. Backups – Regularly back up important data. Use secure cloud or external storage solutions.

  5. 2FA or Multi-Factor Authentication – Apply robust authentication to ensure legitimate access.

  6. Education – Provide full security training for all employees with a focus on phishing risks.

  7. Remote access – Ensure safe, user-friendly remote access. Enforce strong mobile device security.

  8. Strong passwords – Use strong, regularly changed passwords. Install password management tools to automate procedures.

How can NordLayer help?

Nordlayer is the ideal partner to help small businesses secure their data. We offer a variety of solutions to strengthen network defenses and manage employee identities.

Device Posture Checks make working from home safer. Nordlayer’s systems assess every device connection. If devices fail to meet security rules, posture checks deny access. Users will instantly know about access requests from unknown or compromised devices.

IP allowlisting lets you exclude unauthorized addresses at the network edge. IAM solutions use multifactor authentication and Single Sign On to admit verified identities. Virtual Private Gateways anonymize and encrypt data, adding more remote access protection. And our Cloud VPN services lock down hard-to-secure cloud assets that small businesses rely on.

Nordlayer makes achieving compliance goals easier and provides a safer customer experience. To find out more, get in touch with our sales team today.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About NordLayer
NordLayer is an adaptive network access security solution for modern businesses – from the world’s most trusted cybersecurity brand, Nord Security.

The web has become a chaotic space where safety and trust have been compromised by cybercrime and data protection issues. Therefore, our team has a global mission to shape a more trusted and peaceful online future for people everywhere.

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