{"id":65663,"date":"2023-04-12T14:07:15","date_gmt":"2023-04-12T06:07:15","guid":{"rendered":"https:\/\/version-2.com.sg\/?p=65620"},"modified":"2024-09-13T16:31:21","modified_gmt":"2024-09-13T08:31:21","slug":"introducing-runzeros-new-servicenow-service-graph-integration-get-greater-data-accuracy-for-your-cmdb-2","status":"publish","type":"post","link":"https:\/\/version-2.com\/en\/2023\/04\/introducing-runzeros-new-servicenow-service-graph-integration-get-greater-data-accuracy-for-your-cmdb-2\/","title":{"rendered":"Introducing runZero&#8217;s new ServiceNow Service Graph integration: Get greater data accuracy for your CMDB"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"65663\" class=\"elementor elementor-65663\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4da8c5f9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4da8c5f9\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;_id&quot;:&quot;decf9c3&quot;,&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:&quot;1&quot;,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-133ba185\" data-id=\"133ba185\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fc2da8d post-content elementor-widget elementor-widget-text-editor\" data-id=\"fc2da8d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"mr-4 ml-4 pb-5 mb-5 mt-0 blog-body\"><p>Big news: runZero now integrates with ServiceNow Service Graph. The runZero Service Graph integration offers a robust solution for organizations who need to get a comprehensive and up-to-date view of asset data across IT (information technology), OT (operational technology), cloud, and remote environments. This new integration will quickly and easily enrich CMDBs with high-fidelity, contextualized asset details, superseding the existing ETL integration.<\/p><h2 id=\"the-importance-of-data-quality-in-cmdbs\">The importance of data quality in CMDBs <i class=\"fa fa-fw fa-link text-light smallx95\"><\/i><\/h2><p>According to Gartner, nearly one third of CMDB challenges stem from data completeness or quality concerns, which highlights the importance of prioritizing <a href=\"https:\/\/www.runzero.com\/blog\/truth-about-cmdbs\/\" target=\"_blank\" rel=\"noopener\">data quality in an organization\u2019s configuration management database (CMDB)<\/a>. This is not just a theoretical concern: Gartner also notes that 99% of organizations using CMDB tooling who do not address configuration item data quality gaps will experience visible business disruption. This makes sense when you consider that IT infrastructure and services are critical components of most modern businesses. Without accurate information about these assets, it becomes difficult to make informed decisions related to security, compliance, risk management, and more.<\/p><p>To deliver better and complete visibility across your environment, the Service Graph Connector brings your runZero asset inventory into your ServiceNow CMDB. With better data quality in your CMDB, you can ensure they get managed in accordance with your organization\u2019s policies. By leveraging runZero\u2019s <a href=\"https:\/\/www.runzero.com\/docs\/servicenow-connector\/\" target=\"_blank\" rel=\"noopener\">ServiceNow Service Graph integration<\/a>, you can improve your CMDB accuracy and reduce the likelihood of costly disruptions caused by inaccurate data. You can be confident that you\u2019re operating on every asset\u2013even the ones your CMDB didn\u2019t know about.<\/p><h2 id=\"eliminate-data-quality-gaps-and-improve-itiotot-asset-visibility-with-runzeros-servicenow-service-graph-integration\">Eliminate data quality gaps and improve IT\/IoT\/OT asset visibility with runZero\u2019s ServiceNow Service Graph integration <i class=\"fa fa-fw fa-link text-light smallx95\"><\/i><\/h2><p>Many organizations are turning to Cyber Asset Management (CAM) solutions to gain better visibility into IT, IoT, and OT assets. These solutions can help proactively identify unmanaged devices and uncover security risks within networks. By using both API data sources and unauthenticated active scanning, runZero is one of the few solutions capable of discovering unmanaged IT, IoT, and OT devices. This approach is especially valuable in OT environments, where visibility may be limited.<\/p><p>runZero\u2019s ServiceNow integration provides you with a powerful tool to improve your asset inventory and cyber asset management. With this integration, you can gain better visibility into IT, IoT, and OT assets, as well as identify and address data quality gaps. This can help you reduce the cost of downtime, improve labor productivity, and get more value from your CMDB investments. In addition, runZero\u2019s active scanner is safe to use in OT environments, ensuring that you can get the most out of your cyber asset management solutions without compromising the safety of your systems. Dozens of organizations are using runZero\u2019s combination of integrations and active discovery, including those in manufacturing, healthcare and utilities, to achieve full asset inventory.<\/p><h2 id=\"how-capgemini-helped-their-client-get-better-quality-data-for-their-cmdb\">How Capgemini helped their client get better quality data for their CMDB <i class=\"fa fa-fw fa-link text-light smallx95\"><\/i><\/h2><p>Let\u2019s take a look at the real world implications of not having a dedicated cyber asset management solution in place.<\/p><p><a href=\"https:\/\/www.runzero.com\/case-studies\/customers\/global-luxury-retailer\/\" target=\"_blank\" rel=\"noopener\">Capgemini<\/a>, a global IT consulting firm, was contracted by a French manufacturer and retailer of luxury products to deploy an asset discovery solution and set up the integration with the new CMDB to store the company\u2019s IT asset inventory. However, they were struggling to get the data they needed using MID Servers\u2013especially for managed assets such as routers and switches. They knew they had to explore other asset discovery options.<\/p><p>One of the primary requirements established for the project was unauthenticated asset discovery. The IT department, part of the holding company, was having a hard time collecting credentials for service accounts for many parts of the business. Without credentials, ServiceNow was struggling to inventory most assets. As Capgemini looked into other solutions, they discovered runZero, which delivered everything their client needed: speed, accuracy, a rich API, and unauthenticated scans. runZero\u2019s asset discovery was fast, efficient, and worked without credentials. With runZero, they found 2.5x as many devices as ServiceNow.<\/p><p>After seeing the results with runZero, Capgemini has other ideas for capitalizing on its capabilities. As they work with clients in future projects, runZero will give them an accurate picture of their client\u2019s asset inventory enabling them to provide precise project plans with known scope, schedule, and cost estimates.<\/p><p><strong>Ready to get better results from your CMDB investments? To get started, sign up for runZero and then get the <a href=\"https:\/\/store.servicenow.com\/sn_appstore_store.do#!\/store\/application\/4e389aa0874711100b3831583cbb3572\/1.0.1\" target=\"_blank\" rel=\"noopener\">ServiceNow Service Graph integration<\/a> on the SNOW marketplace.<\/strong><\/p><section class=\"w-100 large-bg-v2 py-5\"><div class=\"container my-3\"><div class=\"row align-items-center\"><div><h2>Be confident in your CMDB&#8217;s data quality<\/h2><p class=\"mb-4 mt-3\">runZero is a cyber asset management solution that delivers full asset inventory\u2013quickly, easily, and safely. The solution enriches CMDBs with detailed asset and network data from a purpose-built unauthenticated active scanner. Discover every asset\u2013even the ones your CMDB didn\u2019t know about.\u00a0<\/p><\/div><\/div><\/div><\/section><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8085a61 post-content elementor-widget elementor-widget-shortcode\" data-id=\"8085a61\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"page\" data-elementor-id=\"18103\" class=\"elementor elementor-18103\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-748947f elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"748947f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;_id&quot;:&quot;c4f773e&quot;,&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:&quot;1&quot;,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7995c19\" data-id=\"7995c19\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a437045 elementor-widget elementor-widget-image-box\" data-id=\"a437045\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">About Version 2 Digital<\/h3><p class=\"elementor-image-box-description\">Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.\n<br><br>\nThrough an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\n\t\t<div data-elementor-type=\"page\" data-elementor-id=\"55060\" class=\"elementor elementor-55060\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6b25dc0d elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"6b25dc0d\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;_id&quot;:&quot;c4f773e&quot;,&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:&quot;1&quot;,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3cc1b37d\" data-id=\"3cc1b37d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-52c4a230 elementor-widget elementor-widget-text-editor\" data-id=\"52c4a230\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>About runZero<\/strong><br \/>runZero, a network discovery and asset inventory solution, was founded in 2018 by HD Moore, the creator of Metasploit. HD envisioned a modern active discovery solution that could find and identify everything on a network\u2013without credentials. As a security researcher and penetration tester, he often employed benign ways to get information leaks and piece them together to build device profiles. Eventually, this work led him to leverage applied research and the discovery techniques developed for security and penetration testing to create runZero.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Big news: runZero now integrates with ServiceNow Servic [&hellip;]<\/p>","protected":false},"author":148637484,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[976,1075,61],"tags":[977,1076],"class_list":["post-65663","post","type-post","status-publish","format-standard","hentry","category-runzero","category-year2023","category-press-release","tag-runzero","tag-1076"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - 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