{"id":59543,"date":"2022-11-03T17:07:28","date_gmt":"2022-11-03T09:07:28","guid":{"rendered":"https:\/\/version-2.com.sg\/?p=59543"},"modified":"2022-12-02T18:13:35","modified_gmt":"2022-12-02T10:13:35","slug":"comparing-jumpcloud-vs-azure-ad-and-intune","status":"publish","type":"post","link":"https:\/\/version-2.com\/en\/2022\/11\/comparing-jumpcloud-vs-azure-ad-and-intune\/","title":{"rendered":"Comparing JumpCloud vs Azure AD and Intune"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"59543\" class=\"elementor elementor-59543\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-35fe5dd post-content elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"35fe5dd\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;_id&quot;:&quot;cef08c3&quot;,&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:&quot;1&quot;,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-409a2e9a\" data-id=\"409a2e9a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5a8be8f elementor-widget elementor-widget-text-editor\" data-id=\"5a8be8f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<article class=\"is-type-body-default is-important\"><p>Microsoft is making a steady push in identity and mobile device management with an expanding array of cloud services. Many organizations, especially managed service providers (MSPs), are considering <a href=\"https:\/\/jumpcloud.com\/blog\/azure-active-directory-overview\">Azure Active Directory<\/a> (AAD) with Intune\u2122 for access control and unified endpoint management. It\u2019s primarily focused on supporting the Microsoft ecosystem with add-on options to support other platforms and increase security for enterprises. In order to integrate into existing on-premises Windows domains, however, complex connectors are required.\u00a0<\/p><p>JumpCloud takes a different approach through its <a href=\"https:\/\/jumpcloud.com\/platform\">open directory platform<\/a>, which can consume identities from multiple providers, through several protocols, to enable frictionless access into different resources. The platform is engineered to follow <a href=\"https:\/\/jumpcloud.com\/solutions\/zero-trust\" target=\"_blank\" rel=\"noreferrer noopener\">Zero Trust<\/a> security principles and automate the user identity lifecycle. The open directory makes it possible for small and medium-sized enterprises (SMEs) and Managed Service Providers (MSPs) alike to provision the best resources, from any vendor, to get work done. It also provides add-ons for deeper system management and security considerations. Microsoft and JumpCloud both provide cloud-based IT management tools for identity management and device management. This article examines how they compare and the best fit for each platform.<\/p><h2 id=\"heading1\">What Is Azure AD?<\/h2><p>AAD was created for the express purpose of extending Microsoft\u2019s presence into the cloud. It connects users with Microsoft 365 services, providing a simpler alternative to Active Directory Federation Services (<a href=\"https:\/\/jumpcloud.com\/blog\/what-is-adfs\">ADFS<\/a>) for single sign-on (SSO). There\u2019s similar nomenclature, but it doesn\u2019t replace all the features of Active Directory and lacks support for key authentication protocols including LDAP and RADIUS. It provides a common identity for Azure, Intune, M365, and other Microsoft cloud products, which permits SSO and multi-factor authentication (MFA) within the Microsoft ecosystem. Cross-domain SSO and MFA are gated behind paid tiers of AAD, once a defined number of integrations per user is surpassed.<\/p><p>Microsoft has a structured gated licensing model with trial subscriptions and a <a href=\"https:\/\/azure.microsoft.com\/en-us\/free\/active-directory\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">free tier of AAD<\/a> with some restrictions. For example, there are limits on stored objects and the number of apps a single user can access with SSO and group management with role-based access control (RBAC) costs extra. Microsoft also charges for MFA for external identities, per authentication. AAD\u2019s features, which include a few time-limited trial services when users sign up, are listed on its website.<\/p><p>It also serves as Microsoft\u2019s approach to a multi-tiered portfolio of identity, compliance, device management, and security products. The permutations of accompanying cloud products from Microsoft and challenges of migrating from Active Directory to the cloud have given rise to a <a href=\"https:\/\/azure.microsoft.com\/en-us\/partners\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">cottage industry<\/a> of consultants. This is due to the breadth of configurations, and resulting complexity, that many enterprise use cases require. However, some organizations may benefit from this approach. Integrations with other paid Microsoft services are possible such as Microsoft Intune Premium Suite, Microsoft 365, automations for management tasks, and reuse of <a href=\"https:\/\/learn.microsoft.com\/en-us\/mem\/intune\/configuration\/administrative-templates-windows\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">ADMX templates<\/a> from Windows 10\/11.<\/p><h2 id=\"heading2\">What Is Intune?<\/h2><p>Microsoft\u2019s latest offering is <a href=\"https:\/\/petri.com\/microsoft-intune-premium-suite-2023\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Microsoft Intune Premium Suite<\/a>. It functions as a <a href=\"https:\/\/jumpcloud.com\/blog\/mdm-mobile-device-management\">mobile device management<\/a> (MDM) solution to administer features and settings for iOS<sup>\u00ae<\/sup>\/iPadOS<sup>\u00ae<\/sup>, Android<sup>\u00ae<\/sup>, and Windows. While it extends to macOS and Linux, it\u2019s historically been less focused on non-Windows platforms. Microsoft is updating its services and is increasing what\u2019s possible on other platforms. For instance, Intune supports custom\/templated profiles for macOS, compliance policies, shell scripts, Apple Business Manager (ABM), and user\/device enrollment options. Linux support has rolled out slowly and is focusing on compliance policies. <a href=\"https:\/\/learn.microsoft.com\/en-us\/mem\/intune\/fundamentals\/in-development\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Microsoft Edge is obligatory<\/a> to utilize some of its features, such as conditional access policies for privileged users.<\/p><p>However, Intune bolsters Microsoft products such as Edge and Configuration Manager as first-class citizens. Windows administrators will be familiar with aspects of how it works, such as ADMX templates. Intune is most robust when it is used to manage Windows systems that are hybrid AD-joined, in combination with other services and security solutions. Separate license requirements and costs may impact what services can integrate with Intune.<\/p><h3>What is Configuration Manager?<\/h3><p>The following provides a quick primer on Configuration Manager:<\/p><ul><li>Cloud-based MDM to control features and settings; isolation of corporate data<\/li><li>The Intune admin center offers status updates and alerts as well as device configuration and other administrative settings<\/li><li>Connectors for Active Directory and certificate-based authentication<\/li><li>ADMX templates to deploy Windows policies and benchmark group policies and Graph API for scripting, with appropriate licensing in place.<\/li><li>Integration with AAD, Windows (Win32) LoB apps, and other Microsoft-centric services<\/li><li>Application deployment and user assignments<\/li><li>Compliance settings creation and the ability to lock down services with granular conditional access rules based upon group Intuneberships, location, device state, and triggers for specific application access rules (Note: Additional Microsoft products are necessary to protect identities as well as to monitor and control cloud application sessions such as Enterprise Mobility + Security E5)<\/li><li>Reporting on apps, device compliance, operations, security, and users<\/li><li>Device-only subscriptions for single-use devices such as kiosks<\/li><li>Remote support is available as a premium add-on; unlimited federated identity, which provides SSO and MFA environment-wide requires a higher tier of AAD; and Microsoft offers pre-built connectors and SCIM synchronization through its paid SSO SKU.<\/li><\/ul><p>What\u2019s possible with Intune is somewhat dependent upon what other Microsoft services are being licensed (standalone or bundled), knowledge of Microsoft\u2019s administrative tools, and how invested an organization can become in the Microsoft ecosystem. Intune is a broad product family, and it\u2019s possible to achieve advanced enterprise-level compliance and security by spending more for additional services.<\/p><h2 id=\"heading3\">What Is JumpCloud?<\/h2><p>JumpCloud is an open directory platform for SMEs and their MSP partners that includes zero trust identity and access control (IAM), cross-OS device management, and more. It simplifies the orchestration of identity management and access control throughout the vendor and open source landscape. Supported platforms include Linux, macOS, iOS\/iPad OS, and Windows. Android support is forthcoming. JumpCloud is cloud-based and can be deployed for a <a href=\"https:\/\/jumpcloud.com\/blog\/domainless-enterprise-it-architecture\">domainless enterprise<\/a>, without the need for AD or AAD, or extend your existing domains with a more straightforward deployment.\u00a0<\/p><p>JumpCloud is tailored to the needs of SMEs. Some of its core features include:<\/p><ul><li>An intuitive user interface and dashboard that makes IT admins more productive and highlights issues that require immediate attention.\u00a0<\/li><li>The capacity to integrate with AAD and Google identities, with <a href=\"https:\/\/jumpcloud.com\/blog\/feature-bulletin-radius-auth-azure-ad\">delegated authentication<\/a> available for RADIUS using AAD credentials.<\/li><li>Unlimited, <a href=\"https:\/\/jumpcloud.com\/blog\/what-is-true-sso\">True SSO<\/a> that delivers SAML, OIDC, and password-based authentication for any web application, as well as SCIM and RESTful support to manage user onboarding\/authorization to third party applications. JumpCloud provides ready-to-consume connectors for many popular services.<\/li><li>Push and TOTP <a href=\"https:\/\/jumpcloud.com\/platform\/multi-factor-authentication-mfa\" target=\"_blank\" rel=\"noreferrer noopener\">MFA everywhere<\/a>, including RADIUS and LDAP connections.<\/li><li><a href=\"https:\/\/jumpcloud.com\/platform\/mdm\" target=\"_blank\" rel=\"noreferrer noopener\">Built-in MDM<\/a>, without extra costs; isolation of corporate data.<\/li><li>Application install and management on remote systems.<\/li><li>Integrated remote assistance with Remote Assist, free of charge.<\/li><li>Integrations with popular <a href=\"https:\/\/jumpcloud.com\/blog\/how-jumpclouds-hris-integration-works\">HRIS systems<\/a> for rapid user onboarding and provisioning.<\/li><li><a href=\"https:\/\/jumpcloud.com\/blog\/zero-touch-enrollment-device-deployment\">Zero-touch<\/a> device enrollment and deployment for Apple devices.<\/li><li>Automated group memberships that leverage attribute-based access control (ABAC) to modernize the user identity lifecycle and enhance security. This provides entitlement management maturity beyond what\u2019s possible with legacy access control paradigms. In contrast, Microsoft\u2019s RBAC is more labor intensive with higher management overhead.<\/li><li>Cross-OS policies and root-level CLI interfaces for centralized IT management and <a href=\"https:\/\/support.jumpcloud.com\/support\/s\/article\/getting-started-commands-2019-08-21-10-36-47\" target=\"_blank\" rel=\"noreferrer noopener\">commands<\/a>.<\/li><li>A streamlined dashboard for IT teams and technicians<\/li><li>Reporting for Device Insights, Directory Insights, and Cloud Insights for AWS.<\/li><li>A cloud-based <a href=\"https:\/\/jumpcloud.com\/platform\/ldap\" target=\"_blank\" rel=\"noreferrer noopener\">LDAP<\/a> directory with available Active Directory sync tools.<\/li><\/ul><p>Even more IT management and security essentials are serviced by the following add-on products:<\/p><ul><li>Pre-built <a href=\"https:\/\/jumpcloud.com\/blog\/conditional-access-policies-examples\">conditional access<\/a> capabilities that restrict access by location, whether a device is being managed by JumpCloud, and to enforce MFA for specific groups of users<\/li><li><a href=\"https:\/\/jumpcloud.com\/blog\/jumpcloud-patch-management\">JumpCloud Patch Management<\/a><\/li><li>Decentralized <a href=\"https:\/\/jumpcloud.com\/platform\/password-manager\" target=\"_blank\" rel=\"noreferrer noopener\">password management<\/a> that integrates with the directory platform<\/li><\/ul><h2 id=\"heading4\">Comparing JumpCloud to Azure AD with Intune<\/h2><p>AAD and Intune have some overlap with JumpCloud on a feature-by-feature basis, and it makes sense for organizations to evaluate all of their cloud-based identity and system management options. Put simply, the comparison between JumpCloud and Azure AD with Intune is really about adaptability versus maintaining the status quo and vendor lock-in.<\/p><blockquote class=\"wp-block-quote\"><p>The open directory platform solves the challenges faced by modern IT professionals versus simply extending an existing ecosystem into the cloud.<\/p><\/blockquote><p>The greatest difference lies in Microsoft engineering its products for the enterprise in service of the Windows ecosystem, tooling, and its accompanying cloud services. There\u2019s deep integrations with Microsoft products and specialized services that mostly benefit larger organizations. If you have an all-Windows<sup>\u00ae<\/sup> network, and are already implementing Azure with Active Directory<sup>\u00ae<\/sup> on-premises, then Azure AD and Intune could be the right addition for your organization. Using tools created by Microsoft in a Windows environment simply makes sense. Mobile-heavy organizations may also benefit from using Intune\u2019s mobile device management capabilities to manage other operating systems.<\/p><p>JumpCloud is intended for the specific needs of the SME market, as evidenced by how its features are packaged and implemented for ease of use. It was created to address the constraints that arise when a legacy on-prem directory is modified for a new era in computing (that crosses domains). The open directory platform solves the challenges faced by modern IT professionals versus simply extending an existing ecosystem into the cloud.<\/p><p>It also securely connects users to more resources, without the need for additional servers or add-ons. If your organization has AWS, macOS<sup>\u00ae<\/sup>, Linux<sup>\u00ae<\/sup>, Okta<sup>\u00ae<\/sup>, Google Workspaces\u2122, and other non-Windows platforms as core parts of the infrastructure, then you will benefit by choosing JumpCloud\u2019s open directory platform. Organizations can choose the vendors that are best suited for users both now and in the future.<\/p><h3>Ease of Use<\/h3><p>JumpCloud is simpler and more accessible, with a more intuitive UI and pricing breakdown. A common complaint is that Microsoft\u2019s interface changes frequently and causes confusion. That\u2019s a consequence of product bundling and frequent product family\/branding changes. Other issues involve functions such as zero-touch deployments being limited to Windows devices.<\/p><figure class=\"wp-block-image size-full\"><img fetchpriority=\"high\" decoding=\"async\" class=\"wp-image-71262\" src=\"https:\/\/jumpcloud.com\/\/wp-content\/uploads\/2022\/11\/1.png\" sizes=\"(max-width: 512px) 100vw, 512px\" srcset=\"https:\/\/jumpcloud.com\/\/wp-content\/uploads\/2022\/11\/1.png 512w, https:\/\/jumpcloud.com\/\/wp-content\/uploads\/2022\/11\/1-300x173.png 300w\" alt=\"screenshot of Microsoft's interface\" width=\"512\" height=\"296\" \/><\/figure><figure class=\"wp-block-image size-full\"><img decoding=\"async\" class=\"wp-image-71263\" src=\"https:\/\/jumpcloud.com\/\/wp-content\/uploads\/2022\/11\/2.png\" sizes=\"(max-width: 512px) 100vw, 512px\" srcset=\"https:\/\/jumpcloud.com\/\/wp-content\/uploads\/2022\/11\/2.png 512w, https:\/\/jumpcloud.com\/\/wp-content\/uploads\/2022\/11\/2-300x162.png 300w\" alt=\"screenshot of Microsoft's interface\" width=\"512\" height=\"276\" \/><\/figure><figure class=\"wp-block-image size-full\"><img decoding=\"async\" class=\"wp-image-71264\" src=\"https:\/\/jumpcloud.com\/\/wp-content\/uploads\/2022\/11\/3.png\" sizes=\"(max-width: 512px) 100vw, 512px\" srcset=\"https:\/\/jumpcloud.com\/\/wp-content\/uploads\/2022\/11\/3.png 512w, https:\/\/jumpcloud.com\/\/wp-content\/uploads\/2022\/11\/3-300x211.png 300w\" alt=\"screenshot of Microsoft's interface\" width=\"512\" height=\"360\" \/><\/figure><figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-71265\" src=\"https:\/\/jumpcloud.com\/\/wp-content\/uploads\/2022\/11\/4.png\" sizes=\"(max-width: 512px) 100vw, 512px\" srcset=\"https:\/\/jumpcloud.com\/\/wp-content\/uploads\/2022\/11\/4.png 512w, https:\/\/jumpcloud.com\/\/wp-content\/uploads\/2022\/11\/4-300x170.png 300w\" alt=\"screenshot of JumpCloud's interface\" width=\"512\" height=\"290\" \/><\/figure><figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-71266\" src=\"https:\/\/jumpcloud.com\/\/wp-content\/uploads\/2022\/11\/5.png\" sizes=\"(max-width: 512px) 100vw, 512px\" srcset=\"https:\/\/jumpcloud.com\/\/wp-content\/uploads\/2022\/11\/5.png 512w, https:\/\/jumpcloud.com\/\/wp-content\/uploads\/2022\/11\/5-300x186.png 300w\" alt=\"screenshot of JumpCloud's interface\" width=\"512\" height=\"318\" \/><\/figure><h3>Centralized Policy Management<\/h3><p>A key component of Active Directory is a feature known as Group Policy Objects (GPOs). GPOs allow IT admins to control the behavior of Windows systems in their environment with great precision. The key here is that Microsoft\u2019s GPOs only work for Windows systems and are not applicable in the cloud via Azure AD, and with the recent rise of Mac<sup>\u00ae<\/sup> and Linux<sup>\u00ae<\/sup> systems in the workplace, that\u2019s a problem. Microsoft has extended policies to other devices through Intune, which extends Windows administrative methodologies, software, and tooling elsewhere.<\/p><p>JumpCloud offers GPO-like policies for all three major platforms \u2014 Windows, Linux, and macOS<sup>\u00ae<\/sup> \u2014 as well as cloud-based resources. IT admins are able to remotely disable virtual assistants, enforce <a href=\"https:\/\/jumpcloud.com\/blog\/what-is-full-disk-encryption-fde\">full disk encryption<\/a> (FDE), and configure system updates with just a few clicks. When a prescribed policy isn\u2019t going to get the job done, JumpCloud enables IT admins to create and execute their own commands and scripts on all three platforms. JumpCloud also provides optional policies for cross-OS patching.<\/p><h3>Open Directory Platform<\/h3><p>The JumpCloud platform does not need to fully own an identity to manage it. Rather, it can consume identities from different sources and sits in the middle to orchestrate access and authorization to resources. This simplifies IT management for SMEs by addressing the access control and security challenges stemming from having identities exist in silos.\u00a0<\/p><p>For instance, Microsoft doesn\u2019t interoperate with Google Workspace, so IT professionals must tackle authorizing and orchestrating those users between different products. An Azure AD user also won\u2019t be able to use RADIUS to access Wi-Fi without a domain controller or third-party service. SMEs can dramatically improve security as well as save on licensing, headcount, time, and effort by consolidating orchestration into a single directory (that sits in the middle).<\/p><h3>Mobile Device Management Capabilities<\/h3><p>Intune and JumpCloud have MDM services for <a href=\"https:\/\/jumpcloud.com\/blog\/byod-security\">managing<\/a> <a href=\"https:\/\/jumpcloud.com\/blog\/what-is-byod\">BYOD<\/a> and BYOC devices, but the respective value propositions diverge when organizations are cost conscious, have limited resources, or must support heterogeneous environments.\u00a0<\/p><p>Microsoft delivers cross-platform support, but Windows is the favored tenant with the capacity for zero-touch onboarding that would benefit Microsoft shops. JumpCloud is easier to adopt, learn, and works better with Mac and Linux systems. The open directory platform also adds additional value for MDM users to import user identities from non-Microsoft platforms to centrally manage or utilize them all.<\/p><h4>Android, Apple, and Linux Devices<\/h4><p>Intune has Mac and iOS\/iPadOS support for the supervision of Apple devices through user login, device enrollment\/deployment, configuration management, patch policies, and software distribution. It\u2019s also offering services to manage Android devices and Linux. Microsoft\u2019s full offering requires AAD, Intune, and an understanding of its Windows templates and tooling. It also has extended requirements for other Microsoft products such as Edge to be able to manage Linux users, limiting customer choice.<\/p><p>JumpCloud\u2019s Apple and Linux MDM capabilities are extensive, beginning with a pre-built collection of policies, configuration options, security functions, and culminating in <a href=\"https:\/\/jumpcloud.com\/blog\/zero-touch-enrollment-macos\">zero-touch device enrollment<\/a>. MDM is immediately available as a core feature of the platform, and cross-OS patching is available as an add-on service. JumpCloud supports the most popular Linux distros and doesn\u2019t impose any mandates to use a specific browser.\u00a0<\/p><h4>Affordability and Implementation<\/h4><p>With consideration to Microsoft\u2019s extensive stack requirements and gated licensing, JumpCloud\u2019s bundled MDM is <a href=\"https:\/\/jumpcloud.com\/blog\/how-to-use-jumpclouds-tco-calculator\">more affordable<\/a> and user-friendly. It\u2019s also easier for IT teams and MSP technicians to learn and manage.\u00a0<\/p><p>Configuring Intune is a long and complex process. Intune software deployment and polling works on Microsoft\u2019s schedule, creating management \u201cunknowns.\u201d\u00a0 The workflow is as follows: upload an MSI, create a package, apply it to a machine \u2026 and it will install <em>at<\/em> <em>some point<\/em>. This procedure, coupled with a confusing interface, creates a learning curve. Organizations save on costs as a business\/MSP by choosing a tool that\u2019s easier to use. Jumpcloud offers more immediate actions for commands and policies.<\/p><h4>Platform<\/h4><p>Microsoft has devised an extensive cloud services productive portfolio in service of its enterprise customers. It\u2019s a stepwise architecture that enlists adjunct services to build out a broad stack. The Microsoft ecosystem is as broad and comprehensive as a Microsoft shop needs it to be.<\/p><p>JumpCloud is specifically designed for what SMEs need, and sheds the complexity of Microsoft\u2019s ecosystem. It offers far more functionality through one solution that can be bolstered by a mobile-specific MDM, rather than purchasing the entire Microsoft IT stack and everything else required for modern offices to manage users. Organizations that adopt JumpCloud for MDM are more likely to value heterogeneous device management and benefit from its platform approach. Namely, MDM users will obtain greater value by using more of the open directory platform.<\/p><h3 id=\"heading5\">Microsoft 365 and Google Workspace Sync<\/h3><p>With <a href=\"https:\/\/jumpcloud.com\/blog\/sso-with-g-suite-o365\/\">Microsoft 365\u2122\/Google Workspace sync<\/a>, organizations can access either productivity platform at will with JumpCloud credentials. The open directory platform imports attributes that decorate users with entitlements, streamlining admin workflows, increasing the accuracy of user profiles, and delivering smooth onboarding. IT admins can also manage groups in Workspaces, and the ability to import groups from AAD is launching soon.<\/p><h3 id=\"heading6\">Non-System Needs<\/h3><p>When evaluating which identity management provider is right for you, you also want to consider your non-system needs. For instance, if you are interested in LDAP, RADIUS, Samba, SSH, and other protocol support, you might consider JumpCloud\u2019s protocol-level hosted services. JumpCloud also implemented MFA for its LDAP and RADIUS services, which is significant when highly regulated industries like cyber insurance companies require MFA to be enabled for network devices. Otherwise, additional servers and services may be needed to be compliant.<\/p><h3>Vendor Lock-In<\/h3><p>Another core issue for MSPs and IT organizations is <a href=\"https:\/\/jumpcloud.com\/blog\/why-azure-ad-is-lock-in\">vendor lock-in<\/a>. Microsoft is financially motivated to keep you on the Windows and Azure platform track, which includes its ecosystem of administrative tools and templates. Often, you need a number of additional Microsoft tools on the Azure AD and Intune path. Most organizations with AAD also use AD on-prem, AAD Connect, AAD DS, and other third-party tools to create a holistic IAM and device management approach. That\u2019s a deep investment in budget, training, and dependency on Microsoft.<\/p><p>Intune belongs to an evolving family of IAM products that have undergone multiple re-namings and repackaging. Growing with Intune means licensing Intune as well as other complementary services for security and system analytics. Note that the selections are in flux, making direct comparisons with alternatives more challenging. Buying Intune sinks organizations deeper into the Microsoft stack, which limits their ability to purchase solutions outside the Microsoft domain and customize their stack for their needs. It also introduces some unpredictability in budgeting.<\/p><p>JumpCloud\u2019s open directory platform allows for greater flexibility and shopping around for services, such as adding best of breed XDR integration from <a href=\"https:\/\/jumpcloud.com\/blog\/jumpcloud-and-crowdstrike-are-better-together\">Crowdstrike<\/a> or Sentinel One to secure identities and endpoints, versus a monolithic supply chain from Microsoft.<\/p><h3>Total Cost of Ownership<\/h3><p>Microsoft\u2019s legacy requirements frequently mandate a hybrid infrastructure configuration. A hybrid infrastructure adds complexity, and complexity correlates to bigger budgets. Managing and licensing your <a href=\"https:\/\/jumpcloud.com\/blog\/microsoft-server-core-licensing-costs-more\">physical servers<\/a> is expensive (people, hardware, facilities, maintenance, and utilities), and the increase to your potential cyberattack surface area are all factors to consider. These factors combined raise the <a href=\"https:\/\/jumpcloud.com\/blog\/what-is-total-cost-ownership-it\">total cost of ownership<\/a> for AAD.<\/p><p>A common refrain is that \u201cMicrosoft stuff works well together.\u201d In practice, transitioning on-premises Microsoft solutions to the cloud isn\u2019t always straightforward. For example, AD groups don\u2019t all automatically sync over to AAD. This writer recently spoke with an Intune administrator who recounted how his organization, which is invested in Microsoft, was experiencing difficulty transitioning to AAD and Intune from ADFS and Active Directory.<\/p><p>In this example, consultants were brought in to set up Intune. The consultants attempted to turn on \u201cfull blown AAD\u201d for the environment. That decision resulted in downstream problems with Virtual Desktop Infrastructure (VDI), because only persistent virtual machines (where every user\u2019s personal desktop settings are set for each virtual desktop) are supported in on-premises ADFS. This scenario may seem arcane, but it illustrates that even migrating to Microsoft\u2019s latest and greatest services isn\u2019t always straightforward. Microsoft has a multitude of legacy components for SSO that tie back to AD, which introduces difficulties that are unique to its ecosystem.<\/p><p>The Intune administrator summed it up perfectly: \u201cI need to focus all my time [elsewhere] but can\u2019t because I get pulled in every direction [due to the complexity of Microsoft\u2019s ecosystem].\u201d Simply put, if your infrastructure\u2019s a mess, everything\u2019s a mess \u2026 and costs more than is necessary. The more an organization sinks into Microsoft, the less flexibility it has to go elsewhere.<\/p><h4>Service Licensing<\/h4><p>Cost of ownership is a key differentiator between AAD + Intune and JumpCloud. AAD is initially a great value \u2014 if you\u2019re a heavy user of the Microsoft stack \u2014 but costs mount as use increases and third-party services and non-Windows devices are added to your infrastructure. Navigating Microsoft\u2019s complex gated licensing scheme is another driver of <a href=\"https:\/\/jumpcloud.com\/blog\/intune-pricing\">rising subscription costs<\/a>.\u00a0<\/p><p>For example, organizations that are considering M365, which can bundle Intune, must assess the differences of all 30 license variations. Some consultants even specialize in demystifying Microsoft\u2019s licensing options. Basic tiers are only the price of admission. There are additional costs involved simply to obtain a few fundamental capabilities such as federated identity in AAD to securely access resources outside of Microsoft\u2019s stack using SSO. That\u2019s the real-world starting point for modern IT, even before Intune or other subscriptions factor in.<\/p><p>Consuming external identities also costs more. Microsoft introduced a separate product family called <a href=\"https:\/\/www.microsoft.com\/security\/blog\/2022\/05\/31\/secure-access-for-a-connected-worldmeet-microsoft-entra\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Entra<\/a>, which is its solution for decentralized identity, identity verification, and entitlement management. Entra extends Microsoft\u2019s strategy to monetize interoperability that is focused on the enterprise market and the sale of adjacent services. In contrast, JumpCloud\u2019s foundation supports expanding capacity to accept and incorporate other identities into workflows.<\/p><h4>IT Infrastructure Consolidation<\/h4><p><a href=\"https:\/\/jumpcloud.com\/resources\/it-sprawl-problem\" target=\"_blank\" rel=\"noreferrer noopener\">IT tool sprawl<\/a> is just one of the many unintended consequences of today\u2019s remote-first workforce. Adopting a consolidated stack is beneficial to avoid overlapping feature sets from many different software products. A Microsoft shop may not need to look elsewhere to meet compliance, IAM, IT management, and highly advanced security requirements with its stack (assuming they have the budget). However, there are downsides.<\/p><p>Smaller organizations may find themselves overextended by the breadth and complexity of Microsoft\u2019s components and services that form its hybrid architecture. Buying, operating, and supporting a datacenter is just the start. It\u2019s very likely that IT teams will have to employ external resources to assist with AAD + Intune implementations. Those decisions involve a substantial and costly long-term commitment.<\/p><p>Azure works best if organizations are fully incorporated into a Microsoft tech stack environment, but not outside of Microsoft\u2019s cloud infrastructure (i.e., it can\u2019t be used to manage non-Windows servers hosted in Amazon or Google clouds).<\/p><p>JumpCloud\u2019s open directory platform enables IT teams to assemble a stack of best-of-breed solutions that are secure, on managed devices, and available through the identity provider of their choosing. Optional products assist with security, IT hygiene, and password management without extensive management overhead or mandates to deploy them successfully.<\/p><h2 id=\"heading7\">What\u2019s Best for Your Shop?<\/h2><p>If you are locked in to Microsoft solutions, or if you have corporate-owned iOS and Android mobile devices, then Azure solutions may be an acceptable fit. However, its platforms are\u00a0 intended for the enterprise and extend broadly through gated licensing. Alternatively, if you are an SME that\u2019s invested in other non-Windows platforms and non-Microsoft services and identities, and wish to (or see a path to) consolidate IT resources, then you should consider JumpCloud\u2019s open directory platform. A third option is to use both to obtain the greatest value for your organization.<\/p><p>JumpCloud centralizes user and system management, regardless of platform or where identities reside. This includes our <a href=\"https:\/\/jumpcloud.com\/daas-product\/multi-tenant-portal\/\" target=\"_blank\" rel=\"noreferrer noopener\">Multi-Tenant Portal<\/a> (MTP), designed specifically for MSPs to manage multiple client organizations from one pane of glass. JumpCloud offers <a href=\"https:\/\/jumpcloud.com\/resources\/cross-platform-gpo-like-capabilities\/\" target=\"_blank\" rel=\"noreferrer noopener\">cross-platform GPO-like capabilities<\/a> to manage fleets of systems with policies, including local admin system controls, full disk encryption with FileVault 2 and Bitlocker, screen lock regulations, and more. Apple MDM capabilities are available for macOS machines, for machines to execute security functions and distribute configuration policies.<\/p><p>For MSPs, <a href=\"https:\/\/jumpcloud.com\/blog\/understanding-an-it-consolidation-strategy\">consolidation<\/a> gives you the chance to proactively manage and monitor your clients\u2019 tech with fewer providers. It decreases your monthly expenditures without sacrificing efficiency or usability, and frees you up to spend more time helping your clients reach their goals. IT consolidation has many benefits for MSPs and their clients, including cost savings, a streamlined user (and management) experience, and an increase in client trust.<\/p><h2>The Choice Is Yours<\/h2><p>However you choose, all options present benefits to an organization. To learn more about JumpCloud versus Azure AD with Intune, <a href=\"https:\/\/jumpcloud.com\/demo\/\" target=\"_blank\" rel=\"noreferrer noopener\">contact us<\/a> or<a href=\"https:\/\/community.jumpcloud.com\/\" target=\"_blank\" rel=\"noreferrer noopener\"> join our community<\/a> to engage your peers in conversation.<br \/><br \/>As always, <a href=\"https:\/\/console.jumpcloud.com\/signup?email=&amp;first_touch=Non-Paid&amp;first_touch_timestamp=2022-09-05T06:42:17.230Z&amp;jcsgmtuuid=3e98afb0-b055-44b0-b943-254a1f55d8f7\" target=\"_blank\" rel=\"noreferrer noopener\">signing up for the JumpCloud platform<\/a> is completely free, and includes 10 users and systems to get you started. The best way to learn is by doing. You also get 10 days of premium 24\u00d77 in-app chat support. Sometimes self-service doesn\u2019t get you everything you need. If that\u2019s how you\u2019re feeling, <a href=\"https:\/\/calendly.com\/jc-implementation\/free-one-time-30-min-consult\" target=\"_blank\" rel=\"noreferrer noopener\">schedule a 30-minute consultation<\/a> to discuss options for implementation assistance, migration services, custom scripting, and more.<\/p><div class=\"blog-post-tags m-t-2\"><ul class=\"blog-post-collections-list\"><li class=\"blog-post-collections-list-item\"><a class=\"blog-post-collections-list-link is-type-body-tiny is-type-weight-semi-bold is-important devices\" href=\"\/en\/blog\/?collections=devices\">Devices<\/a><\/li><li class=\"blog-post-collections-list-item\"><a class=\"blog-post-collections-list-link is-type-body-tiny is-type-weight-semi-bold is-important directory-services\" href=\"\/en\/blog\/?collections=directory-services\">Directory Services<\/a><\/li><\/ul><\/div><\/article>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2004c86 elementor-widget elementor-widget-shortcode\" data-id=\"2004c86\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"page\" data-elementor-id=\"18103\" class=\"elementor elementor-18103\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-748947f elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"748947f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;_id&quot;:&quot;c4f773e&quot;,&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:&quot;1&quot;,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7995c19\" data-id=\"7995c19\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a437045 elementor-widget elementor-widget-image-box\" data-id=\"a437045\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">About Version 2 Digital<\/h3><p class=\"elementor-image-box-description\">Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.\n<br><br>\nThrough an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\n\t\t<div data-elementor-type=\"page\" data-elementor-id=\"57539\" class=\"elementor elementor-57539\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6b25dc0d elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"6b25dc0d\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;_id&quot;:&quot;c4f773e&quot;,&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:&quot;1&quot;,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3cc1b37d\" data-id=\"3cc1b37d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-52c4a230 elementor-widget elementor-widget-text-editor\" data-id=\"52c4a230\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>About JumpCloud<\/strong><br \/>At JumpCloud, our mission is to build a world-class cloud directory. Not just the evolution of Active Directory to the cloud, but a reinvention of how modern IT teams get work done. The JumpCloud Directory Platform is a directory for your users, their IT resources, your fleet of devices, and the secure connections between them with full control, security, and visibility.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Microsoft is making a steady push in identity and mobil [&hellip;]<\/p>","protected":false},"author":143524195,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[488,1016,61],"tags":[489,1017],"class_list":["post-59543","post","type-post","status-publish","format-standard","hentry","category-488","category-jumpcloud","category-press-release","tag-489","tag-jumpcloud"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - 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