{"id":44957,"date":"2022-03-28T09:43:27","date_gmt":"2022-03-28T01:43:27","guid":{"rendered":"https:\/\/version-2.com\/?p=44957"},"modified":"2022-05-30T10:42:18","modified_gmt":"2022-05-30T02:42:18","slug":"observability-monitoring-and-supervision","status":"publish","type":"post","link":"https:\/\/version-2.com\/en\/2022\/03\/observability-monitoring-and-supervision\/","title":{"rendered":"Observability, monitoring and supervision"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"44957\" class=\"elementor elementor-44957\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4da8c5f9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4da8c5f9\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;_id&quot;:&quot;decf9c3&quot;,&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:&quot;1&quot;,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-133ba185\" data-id=\"133ba185\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fc2da8d post-content elementor-widget elementor-widget-text-editor\" data-id=\"fc2da8d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<p align=\"center\"><img decoding=\"async\" src=\"https:\/\/pandorafms.com\/blog\/wp-content\/uploads\/2022\/03\/Observability-1-980x539.png\" alt=\"\" width=\"958\" height=\"auto\"><\/p>\n\n<p>There are different positions on whether observability and monitoring are two sides of the same coin.<\/p>\n<p>We will analyze and explain what the observability of a system is, what it has to do with monitoring and why it is important to understand the differences between the two.<\/p>\n<h2><strong>What is observability?<\/strong><\/h2>\n<p>Following the exact definition of the concept of observability, observability is nothing more than the measure that determines how internal states can be inferred through external outputs.<\/p>\n<p>That is, you may guess the status of the system at a given time if you only know the outputs of that system.<\/p>\n<p>But let\u2019s look at it better with an example.<\/p>\n<h2><strong>Observability vs monitoring: a practical example<\/strong><\/h2>\n<p>Some say that monitoring provides situational awareness and the capacity for observation (observability) helps determine what is happening and what needs to be done about it.<\/p>\n<p>So what about the <strong>root cause analysis<\/strong> that has been provided by monitoring systems for more than a decade?<\/p>\n<p>What about the event correlation that gave us so many headaches?<\/p>\n<p>Both concepts were essentially what observability promises, which is nothing more than adding dimensions to our understanding of the environment. Be able to see (or observe) its complexity as a whole and understand what is happening.<\/p>\n<p class=\"has-medium-font-size\">Let\u2019s look at it with an example:<\/p>\n<p>Suppose our business depends on an <strong>apple tree<\/strong>. We sell apples, and our tree needs to be healthy.<\/p>\n<p>We can measure the soil pH, humidity, tree temperature and even the existence of bad insects for the plant.<\/p>\n<p>Measuring each of these parameters is <strong>monitoring<\/strong> the health of the tree, but individually they are only data, without context, at most with thresholds that delimit what is right or what is wrong.<\/p>\n<p>When we look at that tree, and we also see those metrics on paper, we know that it\u2019s healthy because we have that picture of what a healthy tree is like and we compare it with things that we don\u2019t see.<\/p>\n<p class=\"has-medium-font-size\">That is the difference between observing and monitoring.<\/p>\n<p>You may have blood tests, but you will only see a few specific metrics of your blood.<\/p>\n<p>If you have doubts about your health, you will go to a doctor to look at you and help you with the analysis data, do more tests or send you home with a pat on your back.<\/p>\n<p><strong><strong>Monitoring is what nourishes observation<\/strong>.<\/strong><\/p>\n<p>We\u2019re not talking about a new concept, we\u2019re rediscovering gunpowder.<\/p>\n<p>Although being fair, gunpowder can be a powerful weapon or just used for fireworks.<\/p>\n<h2><strong>The path to observability<\/strong><\/h2>\n<p>One of the endemic problems with monitoring is verticality.<\/p>\n<p>Have isolated \u201csilos\u201d of knowledge and technology that barely have contact with each other.<\/p>\n<p>Networks, applications, servers, storage.<\/p>\n<p>Not only do they not have much to do with each other, but sometimes the tools and equipment that handle them are independent.&nbsp;<\/p>\n<p>Returning to our example, it is as if our apple tree were dying and we asked each expert separately:<\/p>\n<ul><li>Our soil expert would tell us it\u2019s okay.<\/li><li>Our insect expert would tell us it\u2019s okay.<\/li><li>Our expert meteorologist would tell us that everything is fine.<\/li><\/ul>\n<p>Perhaps the worm eating the tree reflected a strange spike in soil pH and it all happened on a day of subtropical storm.<\/p>\n<p>By themselves the data did not trigger the alarms, or if they did, they corrected themselves, but the ensemble of all the signals should have portended something worse.<\/p>\n<p class=\"has-medium-font-size\">The first step to achieving observability is to be able to put together metrics from different domains\/environments in one place. So you may analyze them, compare them, mix them and interpret them.<\/p>\n<p>Basically what we\u2019ve been saying at Pandora FMS for almost a decade: a single monitoring tool to see it all.<\/p>\n<p>But it\u2019s only the first step, let\u2019s move on.<\/p>\n<h2><strong>Is Doctor House wrong when he says everyone is lying?<\/strong><\/h2>\n<p>Or rather, everyone tells what they think they know.<\/p>\n<p>If you ask a server at network level if it\u2019s okay, it will say yes.<\/p>\n<p>If there is no network connectivity and the application is in perfect condition, and you ask at application level whether it is OK, it will tell you that it is OK.<\/p>\n<p><strong>In both cases, no service is provided.<\/strong><\/p>\n<p>And we\u2019ll say, but how is it okay? it doesn\u2019t work!<\/p>\n<p>Therein lies the reason that observability and monitoring are not the same.<\/p>\n<p>It is processing all the signals what produces a diagnosis and a diagnosis is something that brings much more value than data.<\/p>\n<h2><strong>Is it better to observe or monitor?<\/strong><\/h2>\n<p>Wrong.<\/p>\n<p class=\"has-medium-font-size\">If you\u2019re asking yourself that question, we haven\u2019t been able to understand each other.<\/p>\n<p>Is it better to go to the doctor or just have an analysis?<\/p>\n<p>It depends on what you\u2019re risking.<\/p>\n<p>If it is important, you should observe with all available data.<\/p>\n<p>If what you\u2019re worried about is something very specific and you know well what you\u2019re talking about, it might be worthwhile to monitor a group of isolated data.Although, are you sure you can afford <em>only<\/em> to monitor?<\/p>\n<h2><strong>Finding the needle in the haystack<\/strong><\/h2>\n<p>Among so many data, with thousands of metrics, the question is how to get relevant information among so many shrouds. Right?<\/p>\n<p>AIOPS, correlation, Big Data, root cause analysis\u2026<\/p>\n<p>Are we looking at another concocted word to sell us more of the same?<\/p>\n<p>It may, but deep down <strong>it is a deeper and more meaningful reflection<\/strong>:<\/p>\n<p class=\"has-medium-font-size\">What is the use of so much data (Big Data) if I don\u2019t have the capacity for its analysis to be useful to me for something practical?<\/p>\n<p>What good is technology like AIOPS if we can\u2019t have all the data together from all our systems, together and accessible?<\/p>\n<p>Before developing black magic, the ingredients must first be obtained, if not, everything remains in promises and expensive investments that entail wasting time and the unpleasant feeling of having been deceived.<\/p>\n<h2><strong>From monitoring to observability<\/strong><\/h2>\n<p>In order to elevate monitoring to the new observability paradigm, we must gather all possible data for analysis.<\/p>\n<p>But how do we get them?<\/p>\n<p class=\"has-medium-font-size\"><strong><strong>With a monitoring tool.<\/strong><\/strong><\/p>\n<p>Yes, a tool like Pandora FMS that can gather all the information together, in one piece, without different parts that make up a Frankenstein that we do not know either what it costs or how it is assembled.<\/p>\n<p>And we\u2019re not talking about a monitoring IKEA, made up of hundreds of pieces that require time and\u2026 a lot of time.<\/p>\n<p>This is not new.<\/p>\n<p>Nor is it new that we need a monitoring tool that can collect data from any domain.<\/p>\n<p>For example, switch data, crossed with SAP concurrent user data.<\/p>\n<p>Latency data with session times of a web transaction.&nbsp;<\/p>\n<p>Temperature in Kelvin dancing next to euro cents, positive heartbeats looking closely at the number of slots waiting in a message queue.<\/p>\n<p><strong>L<strong>The only thing that matters is business<\/strong>.<\/strong><\/p>\n<p>Just the final view.<\/p>\n<p>Observe, understand and above all, resolve that everything is okay, and if it is wrong, know exactly who to call.<\/p>\n<h2><strong>What is real observability?<\/strong><\/h2>\n<p>We call it service views.<\/p>\n<p>It is not difficult, we provide tools so that you, who know your business, can identify the critical elements and form a service map that gets feedback from the available information, wherever it comes from.<\/p>\n<p class=\"has-medium-font-size\">FMS means for us <strong>FLEXIBLE<\/strong> Monitoring System, and it was designed to get information from any system, in any situation, however complex it was and store it to be able to do things with it.<\/p>\n<p>Today our best customers are those who have such a large amount of information that other manufacturers do not know what to do with it.<\/p>\n<p>We don\u2019t know what to do with it either, I won\u2019t fool you, but our customers with our simple technology do.<\/p>\n<p>We help them process it and make sense of it. Make it <strong>observable<\/strong>.&nbsp;<\/p>\n<p>We would like to say that we have a kind of magic that others do not, but the truth is that we have no secret.<\/p>\n<p>We take the information from wherever it comes from, whatever it is, and make it available to design service maps.<\/p>\n<p>Some are semi-automatic, but customers who know what to do with it prefer to define very well how to implement them. I insist, they do it themselves, they don\u2019t even ask us for help.<\/p>\n<p>If you want to observe, you need to monitor everything first.&nbsp;<\/p>\n<p>And there we can help you.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8085a61 post-content elementor-widget elementor-widget-shortcode\" data-id=\"8085a61\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"page\" data-elementor-id=\"18103\" class=\"elementor elementor-18103\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-748947f elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"748947f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;_id&quot;:&quot;c4f773e&quot;,&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:&quot;1&quot;,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7995c19\" data-id=\"7995c19\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a437045 elementor-widget elementor-widget-image-box\" data-id=\"a437045\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">About Version 2 Digital<\/h3><p class=\"elementor-image-box-description\">Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.\n<br><br>\nThrough an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\n\t\t<div data-elementor-type=\"page\" data-elementor-id=\"38636\" class=\"elementor elementor-38636\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7400e5a2 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"7400e5a2\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;_id&quot;:&quot;58112d0&quot;,&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:&quot;1&quot;,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-131f5cf2\" data-id=\"131f5cf2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1114ae95 elementor-widget elementor-widget-text-editor\" data-id=\"1114ae95\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>About PandoraFMS<\/strong><br>\nPandora FMS is a flexible monitoring system, capable of monitoring devices, infrastructures, applications, services and business processes.<br>\nOf course, one of the things that Pandora FMS can control is the hard disks of your computers.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>There are different positions on whether observability  [&hellip;]<\/p>","protected":false},"author":143524195,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[474,488,61],"tags":[475,489],"class_list":["post-44957","post","type-post","status-publish","format-standard","hentry","category-pandorafms","category-488","category-press-release","tag-pandorafms","tag-489"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - 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