{"id":105730,"date":"2025-03-24T15:18:49","date_gmt":"2025-03-24T07:18:49","guid":{"rendered":"https:\/\/version-2.com\/?p=105730"},"modified":"2025-03-13T15:22:57","modified_gmt":"2025-03-13T07:22:57","slug":"patientmpower-prioritises-privacy-and-security-in-remote-healthcare-with-nordlayer","status":"publish","type":"post","link":"https:\/\/version-2.com\/en\/2025\/03\/patientmpower-prioritises-privacy-and-security-in-remote-healthcare-with-nordlayer\/","title":{"rendered":"PatientMpower prioritises privacy and security in remote healthcare with NordLayer"},"content":{"rendered":"
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<\/p>

Summary:<\/strong> PatientMpower is a digital healthcare company that helps people with chronic illnesses monitor their health at home. Based in Dublin, they serve patients worldwide.<\/p><\/div><\/div>

\"Results<\/div><\/div>

PatientMpower<\/a> is a digital healthcare innovator. They help people with chronic illnesses manage their conditions at home. Their remote monitoring platform integrates with Bluetooth devices like spirometers and blood pressure monitors. Healthcare providers can then access this data through a secure portal.<\/p>

They are based in Dublin, Ireland, but serve customers in the US, UK, Canada, and Europe. Their platform supports chronic conditions, including COPD, heart failure, pulmonary fibrosis, and lung transplants.<\/p><\/div>

\"Profile<\/div><\/div>

PatientMpower needed a flexible VPN to support their global team and keep data safe. Hardware VPNs caused downtime and needed constant upkeep. NordLayer\u2019s cloud-based solution fixed these issues, saving time and making security easier.<\/p>

The challenge: old physical VPN caused problems<\/h2>

PatientMpower\u2019s hardware VPN was fine when most people were in the office. Then COVID-19 forced them to work from home. The physical VPN kept failing. The company wanted a cloud-based service that offered a static IP in Ireland. Ois\u00edn Hayes<\/strong>, Business Operations Manager & Data Protection Officer, says:<\/p><\/div>

\u201cBefore NordLayer, we had a physical hardware VPN in the office. It was hard to maintain. It shut down often, and nobody was there to restart it when we all worked remotely.\u201d<\/em><\/p><\/div><\/div>

They checked many VPN providers. Some charged extra for a dedicated IP. Others had hidden fees. NordLayer stood out by offering a fair price and an admin console that was easy to use.<\/p>

Step 1. Deploy NordLayer in 10 minutes<\/h2>

They switched to NordLayer in 2022. It replaced their old VPN right away.<\/p>

  1. They chose<\/strong> a NordLayer plan<\/div><\/li>
  2. Created<\/strong> user accounts<\/div><\/li>
  3. Trained<\/strong> employees on the new client<\/div><\/li><\/ol><\/div>

    \u201cNordLayer was the one that felt most accommodating. We wanted a dedicated IP in Ireland, and they didn\u2019t charge us extra.\u201d<\/em><\/p><\/div><\/div>

    Step 2. Set up a Server with a dedicated IP<\/h2>

    PatientMpower uses Amazon Web Services (AWS)<\/strong> to host their database. They need strong encryption and secure connections. Here\u2019s what they did:<\/p>

    1. Configured<\/strong> a server in Ireland<\/div><\/li>
    2. Enabled<\/strong> a static IP for NordLayer<\/div><\/li>
    3. Restricted<\/strong> access to only those on the VPN<\/div><\/li><\/ol>

      They stay HIPAA<\/strong>-compliant and ISO 27001<\/strong>-compliant. ISO 27001 requires an external auditor every year. That means they must prove their security and alignment with best practices, and NordLayer helps with that.<\/p><\/div>

      \u201cISO 27001 is a top standard. Using a dedicated IP solves many security problems and helps to stay compliant with it.\u201d<\/em><\/p><\/div><\/div>

      \"NordLayer<\/div><\/div>

      * Example screenshot for illustration purposes.<\/em><\/p>

      Step 3. Combine NordLayer with AWS encryption<\/h2>

      AWS encrypts data at rest. NordLayer encrypts data in transit. This two-layer approach keeps patient data safe.<\/p>

      1. Linked<\/strong> AWS with the VPN<\/div><\/li>
      2. Allowed<\/strong> access only from the NordLayer IP<\/div><\/li>
      3. Met<\/strong> encryption and data breach controls<\/div><\/li><\/ol><\/div>

        \u201cWe set it up so you can only access AWS if you go through our VPN.\u201d<\/em><\/p><\/div><\/div>

        Step 4. Enable Web Protection<\/h2>

        NordLayer\u2019s Web Protection (ex-ThreatBlock) feature blocks harmful websites. It also removes pop-up ads and other distractions.<\/p>

        1. Turned on<\/strong> Web Protection to filter malware<\/div><\/li>
        2. Monitored<\/strong> for any sites falsely blocked<\/div><\/li>
        3. Reduced<\/strong> risk of accidental infection<\/div><\/li><\/ol><\/div>

          \u201cWhen enabled, it blocks websites flagged as threats, so malware can\u2019t infect your device.\u201d<\/em><\/p><\/div><\/div>

          \u00a0<\/div><\/div><\/div>
          \u00a0<\/div><\/div><\/div><\/div><\/div><\/div><\/div>

          Step 5. Use Dashboards for ISO 27001 audits<\/h2>

          NordLayer\u2019s dashboards track user logins and network activity. These insights help with ISO 27001 audits.<\/p><\/div>

          \"PatientMpower<\/div><\/div>

          Here is what they did:<\/p>

          1. Pulled<\/strong> reports from the dashboard<\/div><\/li>
          2. Shared<\/strong> data with external auditors<\/div><\/li>
          3. Proved<\/strong> secure remote access for employees<\/div><\/li><\/ol><\/div>

            \u201cWe use the dashboard for our ISO 27001 audit. It\u2019s easy to show proof of security.\u201d<\/em><\/p><\/div><\/div>

            Results: 50% admin time saved<\/h2>